Balancing Efficiency and Dependency: The Impact of AI Tools on Employee Skills and Emotional Engagement

Ruotong Zhao

2025

Abstract

This study focuses on the dual impact of the use of AI tools in the workplace on employees' skills and emotions. It explores the degradation of skills and emotional connection caused by over-reliance on AI tools while enhancing employees' work efficiency. Through the literature research method, we constructed a model of Skill Complementarity - Emotional Connection to explore the dual impact of the use of AI tools on employees and the dynamic feedback mechanism. It is found that although AI tools can improve the processing efficiency of complex tasks, excessive use of AI tools can weaken employees' autonomy and lead to negative impacts. Therefore, companies should provide differentiated training according to different employee groups, establish a dynamic assessment mechanism to adjust the degree of intervention of AI tools, and improve employees' acceptance of AI tools through training to avoid the potential risks associated with their over-reliance on AI tools.

Paper Citation

in Harvard Style

Zhao R. (2025). Balancing Efficiency and Dependency: The Impact of AI Tools on Employee Skills and Emotional Engagement. In Proceedings of the 2nd International Conference on Public Relations and Media Communication - Volume 1: PRMC; ISBN 978-989-758-778-8, SciTePress, pages 130-137. DOI: 10.5220/0013987200004916

in Bibtex Style

@conference{prmc25,
author={Ruotong Zhao},
title={Balancing Efficiency and Dependency: The Impact of AI Tools on Employee Skills and Emotional Engagement},
booktitle={Proceedings of the 2nd International Conference on Public Relations and Media Communication - Volume 1: PRMC},
year={2025},
pages={130-137},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013987200004916},
isbn={978-989-758-778-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Public Relations and Media Communication - Volume 1: PRMC
TI - Balancing Efficiency and Dependency: The Impact of AI Tools on Employee Skills and Emotional Engagement
SN - 978-989-758-778-8
AU - Zhao R.
PY - 2025
SP - 130
EP - 137
DO - 10.5220/0013987200004916
PB - SciTePress