Real-World Deployment of a Bias‑Mitigated, Multimodal AI Chatbot for Empathetic Mental Health Support and Stress Relief

Rashmi N. Wadibhasme, Talari Umadevi, K. Pushpa Rani, R. Kalaiarasu, Pavithra T., Y. Mohana Roopa

2025

Abstract

In this paper we introduce the design, development, and evaluation of a bias‑mitigated and explainable multimodal AI chatbot for providing empathetic mental health support and stress alleviation in real‑life settings. The chatbot is pre-trained on generic, anonymized conversation datasets and is accompanied with bias detection-and-mitigation mechanisms, along with explainable AI modules in order to promote transparency and trust for the users. With the capability to cover text and voice interactions and by including the cognitive-behavioral therapy pr, our system provides rich, context-aware dialogue based on individual emotional states. A mixed‑methods assessment with therapists and end users across divergent age groups reveals substantial gains in emotional regulation, felt empathy and stress reduction. Trustscoring and emotional affinity tracking support continuous improvements and demonstrate the practicality of responsibly introducing AI-driven technologies for mental health in the wild, besides offering a scalable framework to endow form empathetic support systems.

Paper Citation

in Harvard Style

Wadibhasme R., Umadevi T., Rani K., Kalaiarasu R., T. P. and Roopa Y. (2025). Real-World Deployment of a Bias‑Mitigated, Multimodal AI Chatbot for Empathetic Mental Health Support and Stress Relief. In Proceedings of the 1st International Conference on Research and Development in Information, Communication, and Computing Technologies - Volume 1: ICRDICCT`25; ISBN 978-989-758-777-1, SciTePress, pages 753-759. DOI: 10.5220/0013872400004919

in Bibtex Style

@conference{icrdicct`2525,
author={Rashmi Wadibhasme and Talari Umadevi and K. Rani and R. Kalaiarasu and Pavithra T. and Y. Roopa},
title={Real-World Deployment of a Bias‑Mitigated, Multimodal AI Chatbot for Empathetic Mental Health Support and Stress Relief},
booktitle={Proceedings of the 1st International Conference on Research and Development in Information, Communication, and Computing Technologies - Volume 1: ICRDICCT`25},
year={2025},
pages={753-759},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013872400004919},
isbn={978-989-758-777-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 1st International Conference on Research and Development in Information, Communication, and Computing Technologies - Volume 1: ICRDICCT`25
TI - Real-World Deployment of a Bias‑Mitigated, Multimodal AI Chatbot for Empathetic Mental Health Support and Stress Relief
SN - 978-989-758-777-1
AU - Wadibhasme R.
AU - Umadevi T.
AU - Rani K.
AU - Kalaiarasu R.
AU - T. P.
AU - Roopa Y.
PY - 2025
SP - 753
EP - 759
DO - 10.5220/0013872400004919
PB - SciTePress