Model Quality and Student Satisfaction in BPMN Education: A Quasi-Experiment

Matheus Nobre, Jéssyka Vilela, Lucas Migge de Barros

2025

Abstract

Context: Teaching Business Process Management Notation (BPMN) is challenging due to its complexity. Understanding how to improve BPMN education is crucial for technical accuracy and conceptual clarity. Objective: This study examines how individual and collaborative BPMN modeling impact model qual-ity—correctness and completeness—as well as students’ emotional experiences, including motivation, enjoyment, and relaxation. It also explores the influence of psychological profiles, based on the Keirsey typology, on these outcomes. Method: A quasi-experiment with 19 Information Systems students involved three BPMN modeling exercises of increasing complexity. Participants alternated between individual and collaborative modeling. Evaluations were based on BPMN quality criteria and emotional responses collected through Likert-scale questionnaires. Statistical analyses included Wilcoxon tests, Spearman correlations, and ANOVA. Results: There were no significant differences in correctness and completeness between approaches, though individual modeling slightly outperformed in technical metrics. Collaborative modeling increased enjoyment and relaxation without reducing technical performance, indicating a trade-off between emotional engagement and cognitive precision. Psychological profiles influenced outcomes, with Rationals achieving the highest quality models and Idealists the lowest. Conclusion: The study highlights the need to balance technical rigor and emotional engagement in BPMN education. Future research should explore long-term effects and collaborative tools to enhance BPMN training.

Paper Citation

in Harvard Style

Nobre M., Vilela J. and Migge de Barros L. (2025). Model Quality and Student Satisfaction in BPMN Education: A Quasi-Experiment. In Proceedings of the 17th International Conference on Computer Supported Education - Volume 1: CSEDU; ISBN 978-989-758-746-7, SciTePress, pages 620-627. DOI: 10.5220/0013483100003932

in Bibtex Style

@conference{csedu25,
author={Matheus Nobre and Jéssyka Vilela and Lucas Migge de Barros},
title={Model Quality and Student Satisfaction in BPMN Education: A Quasi-Experiment},
booktitle={Proceedings of the 17th International Conference on Computer Supported Education - Volume 1: CSEDU},
year={2025},
pages={620-627},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013483100003932},
isbn={978-989-758-746-7},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 17th International Conference on Computer Supported Education - Volume 1: CSEDU
TI - Model Quality and Student Satisfaction in BPMN Education: A Quasi-Experiment
SN - 978-989-758-746-7
AU - Nobre M.
AU - Vilela J.
AU - Migge de Barros L.
PY - 2025
SP - 620
EP - 627
DO - 10.5220/0013483100003932
PB - SciTePress