Applying Checklist and Design Patterns for Evaluating and Redesigning a Dashboard Interface of a Decision Support Information System

Kennedy Nunes, Kennedy Nunes, Arthur Passos, Arthur Passos, Matheus Menezes, Felipe Feyh, Carlos Moura, Lucas Pinheiro, Auriane Santos, Aristofanes Silva, Aristofanes Silva, João Dallyson, João Dallyson, Italo Francyles, Italo Francyles, Luis Rivero, Luis Rivero

2025

Abstract

Well-designed dashboards synthesize complex data, allowing users to quickly identify trends and patterns. To achieve their goals, these dashboards should be easy to use, improving the users’ ability to understand, interact with, and derive insights from the presented data. This paper highlights the importance of dashboards in supporting decision-making, emphasizing the crucial role of UX and usability in the effectiveness of these systems. The main goal of the paper is to propose quality attributes related to usability and user experience that can be incorporated during the development process of dashboards. Following a literature review on the quality attributes of dashboards, a checklist was developed to evaluate the usability aspects of these systems. The checklist facilitates the structured and easy identification of usability issues, even by inexperienced users, while being a robust evaluation tool built on validated quality attributes from prior literature. Also, an aggregated set of Design Patterns was identified and paired with the verification items of the checklist. Both the inspection checklist and the design patterns were applied for the evaluation and redesign of Dashboards proposed within an information system for Decision Making purposes at the Equatorial Energia Multinational Power Company. The results from this experience suggests the feasibility of considering these quality attributes for improving the ease of use of Dashboards.

Paper Citation

in Harvard Style

Nunes K., Passos A., Menezes M., Feyh F., Moura C., Pinheiro L., Santos A., Silva A., Dallyson J., Francyles I. and Rivero L. (2025). Applying Checklist and Design Patterns for Evaluating and Redesigning a Dashboard Interface of a Decision Support Information System. In Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-749-8, SciTePress, pages 494-505. DOI: 10.5220/0013480800003929

in Bibtex Style

@conference{iceis25,
author={Kennedy Nunes and Arthur Passos and Matheus Menezes and Felipe Feyh and Carlos Moura and Lucas Pinheiro and Auriane Santos and Aristofanes Silva and João Dallyson and Italo Francyles and Luis Rivero},
title={Applying Checklist and Design Patterns for Evaluating and Redesigning a Dashboard Interface of a Decision Support Information System},
booktitle={Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2025},
pages={494-505},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013480800003929},
isbn={978-989-758-749-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Applying Checklist and Design Patterns for Evaluating and Redesigning a Dashboard Interface of a Decision Support Information System
SN - 978-989-758-749-8
AU - Nunes K.
AU - Passos A.
AU - Menezes M.
AU - Feyh F.
AU - Moura C.
AU - Pinheiro L.
AU - Santos A.
AU - Silva A.
AU - Dallyson J.
AU - Francyles I.
AU - Rivero L.
PY - 2025
SP - 494
EP - 505
DO - 10.5220/0013480800003929
PB - SciTePress