Investigating the Relationship between Information System Usage and Employee Job Performance Among Staff at a Local Government Office in Malaysia

Mimi Zazira Hashim, Wan Nor Hazimah Wan Azib, Farah Ahlami Mansor, Norrini Muhammad, Nur Hezrina Estiar

2017

Abstract

Employee job performance is part of crucial elements to increase company performance. Thus, this paper investigates the relationship between information system usage and employee job performance among staff at a local government office in Malaysia. Information system usage is measure for two elements; Information quality and System quality. Four elements were used to measure system quality namely integration, correctness, response time and reliability. Information quality was measured in term of accessibility, completeness, timeliness, relevant and accuracy. Meanwhile, seven elements for employee job performance were tested including productivity, timely, quantity, quality, efficiency, creativity and creating new ideas. By using stratified random sampling technique, a survey was conducted among 181 staff through the use of self-administered questionnaires. The data was analyzed by using statistical method Smart PLS. The result indicates that there was a significant relationship between information system usage and employee job performance. Hence, a company need to focus on information and system quality to ensure the employee’s job performance increase and contribute to the survival of company in competitive environment.

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Paper Citation


in Harvard Style

Zazira Hashim M., Nor Hazimah Wan Azib W., Ahlami Mansor F., Muhammad N. and Hezrina Estiar N. (2017). Investigating the Relationship between Information System Usage and Employee Job Performance Among Staff at a Local Government Office in Malaysia.In Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship - Volume 1: ICEEE, ISBN 978-989-758-308-7, pages 447-451. DOI: 10.5220/0006887704470451


in Bibtex Style

@conference{iceee17,
author={Mimi Zazira Hashim and Wan Nor Hazimah Wan Azib and Farah Ahlami Mansor and Norrini Muhammad and Nur Hezrina Estiar},
title={Investigating the Relationship between Information System Usage and Employee Job Performance Among Staff at a Local Government Office in Malaysia},
booktitle={Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship - Volume 1: ICEEE,},
year={2017},
pages={447-451},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006887704470451},
isbn={978-989-758-308-7},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship - Volume 1: ICEEE,
TI - Investigating the Relationship between Information System Usage and Employee Job Performance Among Staff at a Local Government Office in Malaysia
SN - 978-989-758-308-7
AU - Zazira Hashim M.
AU - Nor Hazimah Wan Azib W.
AU - Ahlami Mansor F.
AU - Muhammad N.
AU - Hezrina Estiar N.
PY - 2017
SP - 447
EP - 451
DO - 10.5220/0006887704470451