Ingunn Myrtveit, Erik Stensrud



Advances in new information technology have considerably changed the end user computer environment. Therefore, it is appropriate to revalidate existing user satisfaction measurement instruments. Doll and Torkzadeh (1988) developed an instrument that measured end user satisfaction with now 20-year old information systems and which has been widely cited and used. This pilot study revalidates their measurement instrument on a state-of-the-art, search-driven enterprise portal.


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Paper Citation

in Harvard Style

Myrtveit I. and Stensrud E. (2009). USER SATISFACTION WITH SEARCH-DRIVEN ENTERPRISE PORTALS . In Proceedings of the 4th International Conference on Software and Data Technologies - Volume 2: ICSOFT, ISBN 978-989-674-010-8, pages 37-42. DOI: 10.5220/0002253200370042

in Bibtex Style

author={Ingunn Myrtveit and Erik Stensrud},
booktitle={Proceedings of the 4th International Conference on Software and Data Technologies - Volume 2: ICSOFT,},

in EndNote Style

JO - Proceedings of the 4th International Conference on Software and Data Technologies - Volume 2: ICSOFT,
SN - 978-989-674-010-8
AU - Myrtveit I.
AU - Stensrud E.
PY - 2009
SP - 37
EP - 42
DO - 10.5220/0002253200370042