Reference Architectures Facilitating a Retailer’s Dual Role on Digital Marketplaces: A Literature Review

Tobias Wulfert, Jan Busch

2022

Abstract

Electronic commerce and digital marketplaces (DMs) have proven to be successful business models compared with traditional brick-and-mortar retailing. Online sales and the simultaneous orchestration of participants from independent market sides on DMs (dual role) pose additional requirements for information systems. Reference architectures (RAs) can be used as blueprints for the implementation of information systems for DMs supporting a retailer’s dual role. However, RAs in retail were mostly developed for brick-and-mortar environments. The peculiarities of electronic commerce and DMs require adaptations and enhancements. Thus, we conduct a literature review following vom Brocke et al. (2009) involving 1,357 research papers to identify RAs supporting a retailer’s dual role on DMs. We identified seven DM-specific architecture requirements and analyzed RAs identified according to Angelov et al. (2012). Our analysis revealed 13 RAs with only limited support for a retailer’s dual role on DMs.

Paper Citation

in Harvard Style

Wulfert T. and Busch J. (2022). Reference Architectures Facilitating a Retailer’s Dual Role on Digital Marketplaces: A Literature Review. In Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-569-2, pages 494-505. DOI: 10.5220/0010997900003179

in Bibtex Style

@conference{iceis22,
author={Tobias Wulfert and Jan Busch},
title={Reference Architectures Facilitating a Retailer’s Dual Role on Digital Marketplaces: A Literature Review},
booktitle={Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2022},
pages={494-505},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010997900003179},
isbn={978-989-758-569-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Reference Architectures Facilitating a Retailer’s Dual Role on Digital Marketplaces: A Literature Review
SN - 978-989-758-569-2
AU - Wulfert T.
AU - Busch J.
PY - 2022
SP - 494
EP - 505
DO - 10.5220/0010997900003179