Authors:
Michele Cornacchia
1
;
Filomena Papa
1
;
Stefano Livi
2
;
Bartolomeo Sapio
1
;
Enrico Nicolò
1
and
Gaetano Bruno
1
Affiliations:
1
Fondazione Ugo Bordoni, Italy
;
2
University of Rome "La Sapienza", Faculty of Psychology 2, Italy
Keyword(s):
Adoption of technology, interactive public services, digital terrestrial television (DTT), end-users evaluation, field study, home equipment, ICT influence on home life, predicting model, questionnaire, research methodology, residential users, T-government, usability, usage, use behaviour.
Related
Ontology
Subjects/Areas/Topics:
Applications
;
Artificial Intelligence
;
Business and Social Applications
;
e-Business
;
e-Marketing and Consumer Behaviour
;
Enterprise Information Systems
;
Global Communication Information Systems and Services
;
Government
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Society, e-Business and e-Government
;
Symbolic Systems
;
Telecommunications
;
User Interfaces and Usability
;
Web and Mobile Business Systems and Services
;
Web Information Systems and Technologies
Abstract:
Developing humanly acceptable information and interactive systems is a complex process where testing from the outset, the setting of operational criteria for efficiency, effectiveness and satisfaction, the development of prototyping etc., has to be considered as the central activity of a field implementation. Design and operative alternatives can be effectively selected and long-term targets can be seen to be attainable. However, sometimes it happens, especially in the domain of information system implementation, that obtained datasets can be effectively utilised to reach more tailored purposes. The case of interactive T-government services at the Municipality of Parma is analysed aiming to redesign the analysis model about the factors affecting the usage. To this respect one of the most recognized ICT predicting models in the literature is utilized. Final results show the success of the methodology and encourage further developments and applications in contiguous areas of ICT design
ed for residential population.
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