Authors:
Lidiany Cerqueira
1
;
2
;
Lourene Nunes
3
;
Viviane Malheiros
3
;
Renan Guerra
3
;
Beatriz Santana
1
;
Manoel Mendonça
1
and
José Santos
4
Affiliations:
1
Federal University of Bahia, Salvador, Bahia, Brazil
;
2
Federal University of Sergipe, Lagarto, Sergipe, Brazil
;
3
Data Processing Federal Service, Brazil
;
4
State University of Feira de Santana, Feira de Santana, Bahia, Brazil
Keyword(s):
Work Engagement, Job Satisfaction, Productivity, Soft Factors.
Abstract:
Context: Work engagement is related to a positive fulfilling work-related mental state. Job satisfaction refers to how professionals are satisfied with their work. Measuring work engagement and job satisfaction can help organizations to foster employee productivity, as they are related. Objective: This study aims to analyze the work engagement and job satisfaction of software practitioners working in remote environment in a public organization. Method: We assess the engagement and job satisfaction of software professionals at a large governmental software organization. We surveyed a group of 148 employees and performed a quantitative and qualitative analysis of the responses. Results: The respondents reported good level of engagement and job satisfaction, 63% of them would recommend their team to a friend. The survey also reveals that career development, psychological safety, team, management and rewards, benefits, meeting planning, and social interactions are the factors that most a
ffect the satisfaction of software professionals. Conclusion: The results of this study can help software organizations in fostering workplace improvement and satisfaction of software development teams. For researchers, results provide a grounded view of work engagement and job satisfaction, guiding new research efforts aligned with the demands and current context as experienced by practitioners. For practitioners, the identified factors provide empirical reference for improving work environments. We summarized them in a cheat sheet frame.
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