Authors:
Leila Shahmoradi
1
;
Maryam Zahmatkeshan
1
and
Mahtab Karami
2
Affiliations:
1
Tehran University of Medical Sciences, Iran, Islamic Republic of
;
2
Kashan University of Medical Sciences, Iran, Islamic Republic of
Keyword(s):
Knowledge Management, Organization, Administration, Knowledge Use, Knowledge.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Impact Measurement of Knowledge Management
;
Intelligent Information Systems
;
KM Strategies and Implementations
;
Knowledge Management and Information Sharing
;
Knowledge Management Projects
;
Knowledge-Based Systems
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
Knowledge management (KM) is the process of capturing, storing, organizing, using, and creating
Knowledge. Ample attention and insight into such processes result in optimal performance in management
approaches. We investigated the level of awareness of mangers about KM programs and the mechanism of
creation and usage of knowledge within the Iranian Ministry of Health and Medical Education (MOHME).
After a systematic review, we identified the necessary tools for the measurement, usage, and creation of
knowledge in the MOHME. Such tools were reviewed and verified by a subject expert panel. We
incorporated such tools to measure the level of awareness, among the MOHME employees, toward
knowledge and knowledge management. The results of our study were reviewed by subject matter experts
and analysed using IBM SPSS software. The level of awareness toward KM programs and Knowledge
usage and knowledge creation are relatively at an acceptable level at the MOHME. Although most of the
mangers at
the MOHME were aware of the knowledge management tools, knowledge creation and usage
were remain relatively at low levels. The lack of active sponsors and transparency programs for supporting
knowledge creation and usage within the MOHME are among the main reasons for such low activities.
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