season were also analyzed, focusing on average
attendance, total attendance figures, and capacity
utilization rates. These figures provide insights into
the extent to which the renovations have influenced
fan turnout and engagement.
The qualitative analysis involved several
complementary methods. Reports from local
newspapers and interviews with business owners in
the vicinity of the Bernabéu were reviewed to
understand the impact on local commerce. Finally,
cultural and urban development literature
contextualized the stadium’s role within Madrid’s
identity and urban fabric.
3 RESULT
3.1 Economic Benefits
The renovations of the Santiago Bernabéu Stadium
have resulted in economic benefits in enhancing Real
Madrid’s financial performance. During the 2023/24
season, Real Madrid made history as the first-ever
football club to generate over € 1 billion in total
revenue, marking a 27% increase from the €843
million earned the previous year. Notably, income
from stadium operations surged from €140 million
in the prior season to €310 million, a near 120%
increase, which alone matches the combined stadium
income of the previous three years (Madrid, 2024).
Beyond Real Madrid’s football matches, the
stadium’s new multipurpose capabilities have
expanded its revenue streams. The new Bernabéu
incorporates a retractable pitch that can enclose the
stadium, creating an incredible atmosphere, and also
a foldable pitch that can store the turf underground
when not used. These innovations significantly
enhance the stadium’s functionality, allowing the
Bernabéu to host concerts, corporate events, and other
non-sporting activities that increase its operational
scope. This shift reflects a broader trend in the
industry of sports infrastructure, where venues are
increasingly designed to function as multi-functional
stadiums that can be utilized during the sport’s
offseason in order to maximize income (Rossi and
Capasso, 2020). Future projections suggest that the
310 million Euro figure from above could reach up to
400 million in stadium income once the stadium
becomes fully operational. This increase can be
attributed to the improved hospitalities of the
stadium, as well as various technological
advancements. Real Madrid has also signed a €360
million deal partnership deal with investment firm
Sixth Street and Legends, which guarantees Real
Madrid 70% of revenues from new commercial
activities (Stadium Redevelopment, 2024).
3.2 Impact on Fan Engagement
Transformative Impact on Fan Engagement: The
renovation has also had a transformative impact on
fan engagement. The Santiago Bernabéu recorded the
highest average attendance in LaLiga during the
2023/24 season, achieving a remarkable 92%
attendance rate and hosting the season’s peak viewer
count of 76,732 during a single game. Real Madrid’s
plans to expand the stadium’s seating capacity to
85,000 will further enhance its status as one of the
largest professional football venues globally (Prensa,
2024). In addition to increasing capacity, the
renovations have greatly improved the matchday
experience. Features such as a 360-degree scoreboard
and state-of-the-art VIP lounges cater to diverse
audience segments, from casual spectators to high-
net-worth individuals seeking premium hospitality.
These innovations not only attract a broader fan base
but also encourage repeat attendance, ensuring a
consistent revenue stream from ticket sales and
related activities.
3.3 Cultural Landmark
Culturally, the renovated Santiago Bernabéu serves as
a cultural landmark for the city of Madrid. Most of
the world’s major sports stadiums are located on the
outskirts of cities. The Bernabéu is an exception as it
is located adjacent to Madrid’s main artery. The
renovation has elevated the stadium’s architectural
significance with the L35 designers giving the
stadium an iconic, futuristic façade made of metal,
contrasting with the rest of Madrid (Bolz and Krüger,
2023). The renovated Bernabéu also makes it a
popular tourist destination. Real Madrid’s stadium
tour has attracted thousands of fans every week to
visit the newly constructed greatest stadium in the
world, showcasing areas such as the team locker
rooms, trophy displays, and the newly upgraded pitch
and facilities (Brochado et al., 2021). Stadium tours
are not only a cultural and fan engagement tool but
also an important revenue stream for football clubs.
Real Madrid generates significant income from
stadium tours that include ticket sales and
merchandise sales. The stadium has also transformed
the local neighborhood, by attracting tourists and
promoting local businesses. The stadium also appeals
to foreign visitors, which contributes to Madrid’s
greater economy. With the new Bernabéu, Real