Students’ Interpersonal Communication Barrier Scale
comprises three dimensions: social anxiety, social
loneliness, and social incompetence. This scale
demonstrates high reliability and validity, providing
valuable support for the researchers’ subsequent
studies.
The researchers primarily used a questionnaire
survey method, employing the College Students’
Mobile Social Media Dependency Scale and the
College Students’ Interpersonal Communication
Barrier Scale for the study. The College Students’
Mobile Social Media Dependency Scale was
developed by Wu Zuhong in 2014, originally
consisting of 33 items (later revised to include 22
items in the adapted version). The scale includes five
dimensions: salience (7 items), social enhancement (7
items), compulsivity (6 items), conflict (6 items), and
withdrawal (7 items). Each question is a single-choice
item. The overall questionnaire had a Cronbach’s
alpha coefficient of 0.937 and a split-half reliability
coefficient of 0.925. The result indicated that the
questionnaire has good reliability.
To measure college students’ interpersonal
communication barriers, the study used the
Interpersonal Communication Barrier Scale
developed by Liu Xin and Xu Guangxing. The scale
also demonstrated high reliability (0.80) and validity.
It consists of three dimensions: social loneliness,
social anxiety, and social incompetence, along with a
total score for interpersonal communication barriers.
A series of studies yielded the following results:
1. Social media dependency has a
significant positive impact on loneliness. Therefore,
it can be concluded that the heavier the dependency
on social media among college students, the greater
their social loneliness.
2. Social media dependency has a
significant positive impact on social anxiety. Thus, it
can be inferred that the more severe the social media
dependency, the more intense the real-life social
anxiety experienced by college students.
3. Regression analysis was conducted on
social media dependency and interpersonal
communication skills. The p-value for interpersonal
communication skills was 0.002, less than 0.05, and
the beta value was 1.893, indicating that social media
dependency has a significant negative impact on
interpersonal communication skills. Consequently, it
can be concluded that the more severe the social
media dependency in this group, the weaker their
real-life social skills.
Social media has become an integral part of
college students’ daily work, study, and life,
providing convenient services and abundant
information to this demographic. On one hand, social
media provides convenience for their daily activities:
it facilitates information exchange for work, serves as
a source of knowledge for learning, and offers
opportunities for leisure and entertainment in
everyday life. On the other hand, due to its
convenience and efficiency, social media has made
people overly reliant on it, reducing their interaction
with the real world. This overreliance significantly
weakens people’s ability to observe and understand
the world, creating a sense of “isolation” from reality.
This detachment is not aligned with the normal
processes of social production and development and
increases individuals’ anxiety in real-life situations.
The study also has certain limitations. Firstly, due
to time and cost constraints, the researchers used
online surveys to collect data, making the research
methodology overly simplistic. The study collected
232 valid questionnaires, which represents a
relatively small sample size. Secondly, the research is
limited in terms of its subjects, as the respondents
were primarily concentrated within seven universities
located in the Songjiang District of Shanghai. In
addition, there are shortcomings in the questionnaire
design. Many respondents reported that, although the
questionnaire was detailed and featured diverse
question types, the excessive number of questions
made it easy for participants to lose patience while
completing it.
Zhang Yuhan conducted a study on social anxiety
in the context of new media, using WeChat and
Weibo as examples, focusing on the relationship
between the degree of social anxiety and social media
usage. The researcher selected college students as the
study subjects and employed a combination of
questionnaire surveys and in-depth interviews. A total
of 390 valid questionnaires were collected, and 12
students were selected for ind-epth interviews.
The researcher selected typical social media
platforms, Weibo and WeChat, as the subjects of the
study. For the measurement of each indicator, a five-
point Likert scale was used. The questionnaire
structure consisted of four parts: the title, instructions,
the main body, and the closing statement. The main
body of the questionnaire: The first section focused
on demographic information and basic social media
usage. The second section included four scales:
Social Media Dependency (SMD), Social Anxiety
(SA), Social Media Self-Presentation, and Online
Interaction Anxiety (SASMU), which comprised four
subscales: Sharing Content Anxiety (SCA), Privacy
Concern Anxiety (PCA), Interaction Anxiety (IA),
and Self-Evaluation Anxiety (SEA) (Zhang, 2019).
Regarding the measurement tools for college