Analysis of Success Factors of Popular TV Series from the
Perspective of Psychology
Yang Gao
Hongwen School Qingdao Campus, Qingdao, Shandong, China
Keywords: Psychological Resonance, Nostalgia, Audience Engagement.
Abstract: With the development and the prosperity of the entertainment and film industries, blockbuster TV series have
become a global cultural phenomenon. These TV series not only attract audiences with their unique themes
but also achieve emotional resonance with the audience by accurately grasping the psychological needs of the
audience. Through case analysis, as well as psychological analysis and business analysis, this paper explores
the key factors for the success of popular TV series, and puts forward suggestions on avoiding routines,
strengthening logic, and using psychological investment. The results not only reveal the multifaceted role of
psychology in the success of TV series but also provide a psychological perspective reference for film
production, marketing and investment, which has important theoretical and practical significance.
1 INTRODUCTION
In recent years, with the vigorous development of the
entertainment and film and television industries, the
popularity of series has become a global cultural
phenomenon. From the nostalgia-filled horror movie
Stranger Things to the social-reality debunking Squid
Game, these popular TV shows have captured the
attention of audiences around the world and caused a
lot of discussion. However, the success of these
shows does not depend solely on unique shooting
methods and novel subject matter. The deep inner
resonance and satisfaction of psychological needs
they provide to the audience give the works more far-
reaching artistic value. This phenomenon also shows
the importance of psychology in film and television
production and marketing.
Previous studies have shown that psychological
elements can affect the audience's emotional response,
mental state, identity psychology, and even affect the
audience's willingness to share. For example,
previous literature has explored the effects of mystery
on the psychology of the audience, and how suspense
and the unknown can engage the audience and elicit
emotional resonance. Therefore, it is particularly
important to explore how to make good use of
audience psychology in film production and media
marketing (Ikemi, 2005). Hence, this article will
explore how popular TV series use psychological
principles to attract and retain viewers. Through case
studies of two popular TV series, Stranger Things and
Squid Game, we will delve into the psychological
mechanisms of marketing these shows, from narrative
style to emotional resonance and then to cultural
promotion. This article will provide a psychological
perspective and useful information and assistance for
series production, marketing and investment. The
research significance of this paper is to reveal the
multifaceted role of psychology in the success of TV
series, and provide useful advice for the film and
television industry. For example, producers can
create more popular content that resonates with
audiences based on these psychological principles, or
investors can make smarter decisions based on
psychological analysis. This article will review
previous research on the topic, exploring
psychological and emotional responses and
marketing mechanisms, including case studies,
psychological and business insights, potential risks
and conclusions.
2 LITERATURE REVIEW
This article will clarify the relationship between
psychology and the success of movies and TV series
and explore how popular TV series attract audiences
through psychological means to achieve emotional
Gao, Y.
Analysis of Success Factors of Popular TV Series from the Perspective of Psychology.
DOI: 10.5220/0013989700004916
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 2nd International Conference on Public Relations and Media Communication (PRMC 2025), pages 263-267
ISBN: 978-989-758-778-8
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
263
resonance. In this section, we will discuss the
application of psychology to TV series, the success
factors of hit TV series, and the key findings of
previous studies. Research on film and television
works and psychology can be traced back to the 20th
century. Some scholars believe that film is essentially
a reflection of mind. In this book, film is a
psychological game in which the creation and
viewing process are closely related to human
cognition and emotion (Münsterberg, 1916).
Research in the 21st century has shown that viewers'
preferences for movie genres are closely linked to the
brain's response to emotions. Film and television
works can meet the psychological needs of different
audiences through different narrative and emotional
strategies (Zwiky et al., 2024). With the development
of psychological theory, more and more studies have
emerged on the psychological elements in film and
television works on their impact to the audience's
emotional response. Although a large number of
studies have explored the application of psychology
to film and television dramas, most research samples
mainly focus on Western films and television dramas,
with relatively few studies on Asian dramas. By
analyzing Stranger Things and Squid Games, this
paper will further explore the role of cultural context
and social communication in the success of the series,
filling in the gaps of existing research.
3 CASE ANALYSIS
3.1 Squid Game
Squid Game is a South Korean television series
produced by Netflix and released in 2021. The series
tells the story of hundreds of helpless people who are
invited by a mysterious organization to participate in
a survival game to verify human nature in order to
seek a chance to live and finally get the prize money.
The theme of the game is a traditional Korean
children's game, including "Red Light, Green Light”
and "dalgona candy challenged". The series reflects
many real social issues, such as the gap between the
rich and the poor, social inequality, and the problem
between humanity and survival. The game in the
series is to live or to die. It evoked the fear of survival
from the audience and generated their emotional
resonance greatly. The series grasped wide attention
on social media platforms. Besides, the traditional
Korean cultural elements in the series helped their
promotion extensively. Within its first month of
release, the series achieved an impressive 111 million
views. It became one of the most popular shows in
Netflix history.
3.2 Stranger Things
Stranger Things is an American science fiction
thriller television series produced by NETFLIX that
aired in the United States in 2016. Set in an American
small town in the '80s, the series followed a group of
children who discovered secret government
experiments and paranormal phenomena while
searching for their missing friends. The series quickly
became a global hit after its broadcast, attracting a
large audience. By 2021, Stranger Things has been
watched by more than 196 million viewers on Netflix.
The story is combined with science fiction elements,
and through the psychological experience of nostalgia
and suspense and fear, the discussion of friendship,
courage and growth has aroused the emotional
resonance of the audience. A case study of Stranger
Things shows that psychological elements play a key
role in the show's success. In addition, the lines and
portrayal of the characters sparked a huge discussion
on social media. It brought huge traffic and popularity
to the show. By 2024, the hashtag #strangerthings on
TikTok had been viewed 135.3 billion times.
4 ANALYSIS
4.1 Survival Fear and Psychological
Resonance
For film and TV programs, raising the audience's
emotional resonance is the key to their success.
Murray Smith once pointed out that the appeal of
character is multifaceted, extending beyond mere
appearance or behavior. It also relates to the
character’s ability to evoke emotional resonance with
the audience through both narrative and visual
storytelling techniques. Furthermore, Resonance is
not only an emotional response but also involves the
audience's identification with the characters and
stories. It will bring the audience into the programs
imagining themselves to be or to be with the
characters. Positive emotional resonance will better
the experience of watching, thus it will enhance the
film 's recognition. However, how does it achieve
social resonance? The answer is obvious - clever plot
design. The plot of film and television work is not
only the framework of the story, but also the bridge
to establish emotional communication with the
audience (Smith, 2022). In "Squid Game", the creator
carefully designed the plot, an in-depth discussion of
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the social reality of the common social problem -
survival fear, to arouse the audience's resonance. In
The book The Horror Film: An Introduction, it is
proposed that when the audience watches horror
works, fear, anxiety and other emotions will be
aroused, so that the audience will associate the fear
emotions in the film with their own experiences
(Worland, 2024). For example, in the "dalgona candy
challenged", some people get a simple and easy round
sugar cake, while some people get an umbrella pattern
that will be broken if they are not careful, which
implies the unequal distribution of resources in
today's society. The main character enters the game
in order to win money to pay his mother's medical
bills. However, in the course of the game, the
protagonist gradually realizes that the class
solidification of society and the gap between the rich
and the poor cannot be easily changed through
individual power. Although the main character
eventually wins the game, the main character's
mother dies during the game, which exposes the main
character to social injustice. In addition, another
character in the drama is a graduate of an elite
university who takes part in the game because he has
incurred huge debts due to embezzlement of public
funds. Ultimately, his story reflects that ordinary
people, even if they have a high degree, cannot
change their origins and escape the difficulties
brought by social class. The contestants in the drama
gamble their lives for the huge prize money, which
deeply reflects the cruel competition and inability and
struggle of the people at the bottom in the face of the
miserable life. The stories of these characters reflect
the common problems in today's society, allowing the
audience to see their own shadows in them, thus
triggering strong emotional resonance and deep
thinking. This kind of social resonance not only
enhances the influence of work but also promotes
people's attention and reflection on real social
problems.
4.2 Narrative Style and Cultural
Background of Nostalgia
Deep exploration of Nostalgia and cultural
background is the key to the popularity of Stranger
Things. The classic pop culture elements of the 1980s
gave the retro visual style which evoked the memory
of childhood. The scream was full of Nostalgia. In
terms of props, the show makes extensive use of retro
costumes, props and set designs, such as tape players,
retro video game consoles and other iconic items of
the 1980s. In addition, some of the plot settings of the
show pay homage to classics such as E.T., Stand By
Me, and the Goonies, which are culturally resonant
with the audience. Previous research has shown that
nostalgia as a highly social emotion enhances an
individual's sense of social connection with others.
For example, by recalling past experiences, nostalgia
can make people feel the continuity and meaning of
life and inspire individual optimism and positive
actions towards the future (Juhl & Biskas, 2023). This
emotional resonance not only helps the audience to
establish a sense of belonging to youth, family, or a
particular era, but also to understand and strengthen
themselves through the experiences of the characters.
Second, it is about the unique plot setting of the
drama -- an upside-down world which is a parallel
universe full of unknown and uncertainty. Butler uses
this setting as a metaphor referring to the people's fear
during contemporary life in the face of rapid changes
of technology, environment and society. He
especially focused on the time when the story is set in
the 1980s, when the United States was in the midst of
the Cold War and the whole society is full of anxiety
and fear. Stranger Things involved the audience in
nostalgia for the 1980s first. The worry and fear of
that time were correspondingly portrayed (Butler,
2017). In addition, although the core of the series is a
sci-fi horror story, each character is given distinct
personality characteristics and storylines. Multiple
storylines, such as friendship, youth, growth, and
family relationships, give depth to the entire series.
4.3 Audience Immersive Experience
Experiential marketing is a marketing strategy that
creates positive emotions, deep feelings and
memories for consumers by creating interactive
experiences with brand products in the real world.
This experience can include product trials, interactive
activities, and environmental creation (Gunawan,
2022). Netflix successfully promoted Stranger Things
through IP derivative and scene marketing through
experiential marketing. For example, Netflix
designed a creative billboard for the Hawkins Power
element of the show. Audiences can directly call and
chat with the characters in the show. In addition, the
publicity team has also carried out some themed
exhibitions around the world. They've got all these
classic props and iconic scenes from the show on
display, and there are interactive areas where you can
really dive into the world of Stranger Things. As
nostalgia culture becomes more popular, it has
developed into a cultural industry. Hassler Forest
pointed out that the success of this nostalgia strategy
lies in its ability to combine the emotional needs of
users with commercial interests. By taking advantage
Analysis of Success Factors of Popular TV Series from the Perspective of Psychology
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of the audience's nostalgia, it attracts a wider audience
and stimulates their consumption behavior (Hassler-
Forest, 2020). Stranger Things has also spawned a lot
of co-branding. Stranger Things in recent years with
a number of brands and areas of co-branding derived
of a lot of peripheral products, such as the joint launch
of retro sneakers with Nike, and cooperation with
LEGO brand reversible design Lego sets.
4.4 Business Operation and
Communication
The reason why Squid Game quickly became a global
hot topic after its launch is inseparable from the key
role played by its viral communication mechanism in
the publicity of the play, especially the discussion and
sharing on social media, which promoted the global
influence of the play (Ahmed et al., 2022). Through
the "echo chamber effect", the discussion and sharing
of influential figures on social media attracted the
attention of a large number of users with the same
views, further expanding the influence of the series
(Cinelli et al., 2021). According to TikTok data,
challenges and imitation videos related to "Squid
Game" are popular, such as "dalgona candy
challenged" and related topics have been played more
than 2.47 billion times. MrBeast, an American
YouTuber, has launched a live-action version of the
Squid Game of the same name, which recreates the
scenes and rules of the show, and attracts participants
from around the world with a huge bonus. The video
has been viewed 760 million times and has become a
global social media hotspot. What is more, the reason
for its popularity is also attributable to Netflix's
business strategy of releasing all the episodes at once,
encouraging users to continue to watch the series.
This behavior not only increases the viewing time of
users but also enables them to get feedback and
opinions quickly from the audience, and thus better
promote the work.
4.5 Psychological Investment
Mechanism
In recent years, with the popularity of drama series,
its unique production mode and market performance
attracted a large amount of capital influx. The time for
production of these shows is considerably short. For
example, the first season of Squid Game took only
five months to produce. Some other short series can
be completed within 1-2 weeks. On the one hand, it
can be brought to the market quickly and meet the
immediate needs of the audience. On the other hand,
the cost of production is much lower than other films
or TV shows. For instance, the total production cost
of the first season of the Squid Game was $21.4
million and the cost of a single episode was $2.4
million. The high return on investment in short series
attracts a lot of capital and talents. The short series
market gradually forms the Matthew effect which
promotes the output of high-quality series and
stabilizes the market position of series.
5 SUGGETIONS
5.1 Routinization
Over-reliance on violent or thriller elements risks
audience psychological fatigue and desensitization.
Creators should counter homogenization through
innovative approaches: introducing novel themes,
adopting experimental narratives (e.g., interactive
storytelling), and addressing pressing social issues.
Pre-release evaluations must combine psychological
surveys with audience feedback mechanisms to
measure engagement thresholds and ensure content
balances creativity with mental health considerations.
5.2 Logic Vulnerability and Audience
Trust
The creator should review the logic of the script
during the writing stage to ensure that the plot is
reasonable and new. In some subjects, such as
medical astronomy, etc., professional teams can be
hired to review. In addition, opinions can be collected
by questionnaires and interviews among some
audience members. Avoid logical loopholes which
can reduce the trust of the audience. By integrating
interdisciplinary expertise and empirical data,
scriptwriters can enhance narrative credibility and
emotional resonance, fostering deeper audience
immersion.
5.3 Technical Means and Marketing
Methods
Leveraging advanced visual effects and immersive
soundscapes, creators can design interactive
experiences like real-time polls or branching
narratives, fostering deeper audience engagement.
Social media platforms amplify organic reach
through viral challenges, fan art campaigns, and UGC
initiatives, while data analytics track hashtag trends
to optimize promotional strategies. Cross-media
extensions—such as companion podcasts or AR
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filters-extend narrative worlds, encouraging
sustained fan interaction and community-driven
growth.
5.4 Investment in the Direction in
Psychology
Audience psychological analysis-using personality
typologies and emotion recognition algorithms—
uncovers latent preferences through neuroimaging
and psychometric modeling. By quantifying
engagement via GSR and eye-tracking, creators map
cognitive responses to narrative elements. Investors
leverage these insights through predictive analytics
integrating psychological principles and market
trends, using ML models to forecast ROI based on
audience risk tolerance. This interdisciplinary
approach aligns creative vision with audience needs,
minimizing financial uncertainty through data-driven
decisions.
6 CONCLUSION
This article explores the key role of psychology in the
success of TV series by analyzing hit shows such as
Stranger Things and Squid Games. The study found
that these episodes successfully attracted the audience
and achieved widespread dissemination through the
path of suspense setting, emotional resonance and
social communication. For example, Squid Game
reflects the social reality through the survival game
setting, arousing the audience's resonance to social
issues; Stranger Things, on the other hand, use
nostalgia and cultural fear to evoke emotional
identification. In addition, experiential marketing and
the spread of social media further expanded the
impact of the series.
Looking forward to the future, with the
continuous changes in the psychological needs of the
audience, such as the emergence of internal anxiety,
social pressure and other problems, creators of series
need to pay more attention to these psychological
changes, explore new themes, and maintain the
innovation and attractiveness of the series. At the
same time, it is suggested the producers of series
should pay more attention to the application of
psychological factors and enhance the artistic value
and market competitiveness of the works by
enhancing the emotional resonance of the audience.
Investors should also pay attention to psychological
analysis and use it to predict the market performance
of the drama to make more informed investment
decisions. The research results of this paper not only
reveal the multifaceted role of psychology in the
success of TV series but also provide a psychological
perspective reference for film production, marketing
and investment, which has important theoretical and
practical significance.
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