From Digital Advertising to Live Streaming for E-Commerce: The
Impact of Content Marketing Transformation on Consumers’
Purchase Pathways
Jingting Han
School of Traffic and Transportation, Beijing Jiaotong University, Beijing, 100044, China
Keywords: Content Marketing Transformation, Digital Advertising, Live-Streaming E-Commerce, Consumers' Purchase
Pathways, Huaxizi Case Study.
Abstract: With the rapid development of e-commerce, marketing methods have gradually shifted from traditional digital
advertising to live-streaming e-commerce sales. This has had a significant impact on consumers' purchase
paths. This study takes Huaxizi as a case and adopts the case analysis method to explore the influence
mechanism and collaborative value of digital advertising and live-streaming e-commerce sales on consumers'
purchase decisions. The research results show that Huaxizi has constructed a marketing ecosystem of synergy
between product and effect by integrating digital advertising and live-streaming e-commerce sales, and
verified the complementary value of the two models in brand building and sales conversion. Live-streaming
e-commerce sales focus on real-time interaction and immersive experience, and through detailed explanations
by the host and embedded purchase links, it shortens the decision-making path of consumers and quickly
achieves product explosion. Digital advertising strength-ens brand culture recognition through Eastern
aesthetic narrative and precise placement, and ac-cumulates long-term cognitive assets.
1 INTRODUCTION
With the rapid development of e-commerce, the
marketing methods for products are constantly
evolving. Digital advertising, as a classic marketing
tool, has dominated consumers' brand awareness and
purchase decisions over the past few decades.
However, in recent years, live-streaming shopping, as
an emerging digital marketing method, has risen
rapidly and changed consumers' shopping habits by
virtue of its immediate interaction, strong immersion,
and social dissemination effects. Digital advertising
is no longer confined to the Internet but is
disseminated through various media. This fluidity is
reflected in the fact that advertisements can appear on
multiple channels such as TV, mobile phones, and
smart devices, and even be encountered
unconsciously (Hou, 2022). The diversity and
personalization of online platforms require
innovative and personalized advertising content to
differentiate from other advertisements. Brands and
advertisers utilize big data technology to analyze user
data, precisely construct user profiles, and achieve
personalized advertising content delivery (An, 2024).
Live-streaming-based e-commerce can provide
consumers with an immersive experience, featuring
stronger interactivity and authenticity. Through real-
time exchanges between the hosts and consumers,
brand trust and purchase impulsiveness are enhanced,
influencing consumers' purchasing decisions. In the
marketing model of live-streaming-based e-
commerce, hosts attract audiences through real-time
interaction and emotional expression. This immersive
experience has a significant impact on consumers'
purchasing decisions. For instance, consumers may
be more influenced by the emotional communication
of celebrity hosts, while the communication of private
consumer goods may be more effective (Shi, Huang,
Lv, Hu, 2024). Purchase intention is the final
behavioral response formed by consumers during
live-streaming-based e-commerce. Through real-time
video streams and interactive segments, live-
streaming-based e-commerce creates a virtual
shopping environment for consumers, enabling them
to experience a shopping experience similar to that in
physical stores. This immersive experience can
enhance consumers' identification with the group
Han, J.
From Digital Advertising to Live Streaming for E-Commerce: The Impact of Content Marketing Transformation on Consumers’ Purchase Pathways.
DOI: 10.5220/0013988100004916
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 2nd International Conference on Public Relations and Media Communication (PRMC 2025), pages 183-189
ISBN: 978-989-758-778-8
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
183
identity of the live-streaming room and their
compliance with the rules and moral standards of the
live-streaming room, thereby positively influencing
consumers' purchase intentions (Liu & Zhang, 2024).
However, at the same time, live-streaming-based e-
commerce also faces issues such as false promotion,
low-quality products, and impulsive consumption by
consumers, which contrasts sharply with the brand
image marketing model established by digital
advertising over the long term. Therefore, how
different marketing methods affect consumer
behavior, as well as the underlying psychological
mechanisms and economic effects, still warrant in-
depth research.
This research aims to explore the influence
mechanisms of digital advertising and live-streaming
e-commerce on consumer behavior. Taking Huaxizi
as an example, this study adopts the case analysis
method to investigate the impact of the
transformation of content marketing on consumers'
purchase paths. The case of Huaxizi is innovative,
typical and dynamic, which can comprehensively
reflect the full-chain influence of content marketing
from dissemination to conversion. The interactive
relationship between its strategic adjustments in the
new media environment and the changes in consumer
behavior provides a multi-dimensional analytical
perspective for the research.
2 BRAND INTRODUCTION OF
HUAXIZI (FLEUR DE SI)
Hua Xizi is a domestic cosmetics brand centered on
Eastern aesthetics. HuaXiZi adheres to the concept of
"Eastern makeup, nourished by flowers", and is
committed to integrating Eastern culture with modern
cosmetics technology. The brand name is derived
from the line "If you want to compare West Lake to
Xi Zi, the light makeup and heavy makeup are always
in harmony", aiming to inherit and promote the
beauty of Eastern culture (Chen, 2024).
HuaXiZi's products are mainly characterized by
natural ingredients, with floral essence and Chinese
herbal ingredients as the core. They are suitable for
the skin types and makeup needs of Eastern women.
The product design of HuaXiZi integrates elements of
traditional Chinese culture and intangible cultural
heritage, such as floral elements (peony, water lily,
etc.), architectural elements (windows, concentric
locks, bridges, screens, etc.) and craft elements (relief
carving, silver-making techniques, etc.). The use of
these elements not only demonstrates the brand's
respect and inheritance of traditional Chinese culture
but also enhances the cultural connotation and artistic
value of the products (Zhu, 2024). Products like the
concentric lock lipstick, Jade Nourishing Loose
Powder, and the Hundred Birds Paying Homage to
the Phoenix Eye Shadow Palette not only perform
well in terms of functionality but also showcase the
profound depth of Eastern culture through exquisite
designs.
HuaXiZi achieved market breakthrough during its
brand's early stage with "Airy Powder" as its strategic
product. Its success stems from the synergy of precise
differentiation positioning and innovative marketing
strategies. In terms of product design, the brand
constructed a visual barrier through the design based
on Eastern aesthetics - the powder packaging
incorporated the relief patterns of the West Lake
umbrella and the celadon glaze color, and was
complemented by the powder box lid engraved with
silver craftsmanship. This transformed traditional
cultural symbols into highly recognizable consumer
symbols. Meanwhile, relying on the micron-level
powder particle grinding technology of international
supply chain giants such as Kao of Japan, the brand
achieved an industry breakthrough with a powder
quality as fine as 5.5 microns, breaking consumers'
stereotypical impression of domestic cosmetics with
"premium quality and domestic price". In marketing,
HuaXiZi pioneered the transformation of top-tier
live-streamers into product experience officers.
LiJiaqi conducted visual evaluations such as "powder
cloud floating experiment" and "24-hour makeup
retention challenge", replacing traditional one-way
advertising output with "empirical marketing", and
boosting the repurchase rate of this product to 38% in
2019 alone. This deep binding not only led to an
explosive growth of 120 million yuan in sales in the
first year but also completed the transformation from
traffic dividends to brand assets through 3-4 times of
high-frequency exposure per month.
The purchasers who bought through the live-
streaming rooms are mainly from first-tier and new
first-tier cities. These regions have high internet
penetration rates and strong consumption capabilities.
Consumers in these areas have a high acceptance of
Chinese cultural trends and are more inclined to shop
through emerging channels such as live-streaming.
The characteristics of small weight and high unit
price make the consumers of this product need to have
certain economic capabilities. The purchasers are
mostly from the upper-middle income group and can
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accept domestic products at the "light luxury" price
range. The purchase behavior of consumers of
Huaxizi is often emotionally bound with "supporting
domestic products". The brand strengthens cultural
identity through concepts such as "Oriental
aesthetics" and "Chinese cultural trends", attracting
young people who resonate with traditional culture.
The live-streaming rooms' limited-time discounts and
the talkativeness of the hosts make consumers place
orders quickly by taking advantage of the scarcity
effect and the psychology of immediate satisfaction.
In addition, consumers are easily influenced by the
recommendations of the hosts and the atmosphere of
the live-streaming rooms, and exhibit herd behavior.
3 ANALYSIS OF HUAXIZI'S
DIGITAL MARKETING
STRATEGY
3.1 Digital Advertising
Under the digital advertising marketing model,
consumers are more likely to be in a passive receiving
state, and the matching degree between the advertising
content and users' demands is relatively low. Taking
Huaxizi as an example, in digital advertising
marketing, it mainly conducts brand promotion and
product promotion through social media, short-video
platforms, etc. For instance, the official account of
Huaxizi on Douyin attracts users' attention and
interaction by posting contents such as product
introductions, usage tutorials, and brand stories.
However, due to the passivity of digital advertising,
consumers may not be interested in these advertising
contents, resulting in poor advertising effects.
Secondly, consumers need to go through multiple
steps from seeing an advertisement to completing a
purchase, such as "clicking on the advertisement -
jumping to the page - browsing details - adding to cart
and making payment", which leads to a relatively high
average churn rate. After seeing an advertisement on
social media or short-video platforms, if consumers
are interested in the product, they need to click on the
purchase link, jump to the e-commerce platform page,
browse the product details, and finally make the
purchase. During this process, consumers may give up
purchasing due to slow page loading speed, unclear
product information, or complex payment procedures.
Even if they are interested, they cannot get immediate
answers to questions about product efficacy,
applicable scenarios, etc., resulting in a decision
interruption. In contrast, the live-streaming e-
commerce model, through real-time interaction and
scenario-based display, can better address these
issues and increase the purchase conversion rate of
consumers.
3.2 Live-Streaming for Product
Promotion
Under the marketing model of live-streaming e-
commerce, the cooperation between Huaxizi and Li
Jiaqi has further enhanced the brand's popularity and
influence. Based on consumers' interest in Chinese-
style makeup, they actively choose to follow Huaxizi's
live-streaming room. During the live-streaming
process, Huaxizi uses scene-based construction to
shift consumers' attention from product functions to
usage experience and emotional value. For instance,
Huaxizi showcases the product's usage effects in
various scenarios during the live-streaming, such as
daily makeup and ancient-style imitation makeup,
enabling consumers to more intuitively feel the charm
of the product.
The embedded purchase links in Li Jiaqi's live
streaming rooms have significantly shortened the
conversion path, making it more convenient for
consumers to purchase products. During the live
streaming process, consumers can directly click on the
links to purchase the products they are interested in.
This seamless shopping experience has greatly
increased the purchase conversion rate. In addition, Li
Jiaqi uses the real-time chat box interaction
mechanism to provide personalized answers
promptly, effectively eliminating consumers' doubts.
In the live streaming, he elaborates on the features and
usage methods of the products and provides real-time
answers to consumers' questions, enhancing
consumers' trust and purchase intention.
The collaboration between Li Jiaqi and HuaXiZi
not only manifests in sales but also extends to the
design, research and development, and marketing
promotion stages of the products. For instance, LiJiaqi
helped the brand improve its products by sharing live-
streaming data with it, thereby enhancing the brand's
connection with consumers. This in-depth cooperation
enabled HuaXiZi to better meet consumers' demands
and further enhance the brand's market
competitiveness.
3.3 Content Marketing
HuaXiZi has integrated its products into stories
through creating advertisements with cultural
From Digital Advertising to Live Streaming for E-Commerce: The Impact of Content Marketing Transformation on Consumers’ Purchase
Pathways
185
connotations, quietly seizing users' minds. For
instance, its advertisement "Zhang Chong's Eyebrow
Painting" incorporates the lipstick "Tongxin Lock"
and the eyebrow pencil "Luo Da Shenghua" into the
story, endowing the products with profound cultural
atmosphere. In terms of brand asset marketing,
HuaXiZi launched a virtual image of the brand with
the same name to showcase "Oriental Beauty", which
is helpful for reaching users in the secondary circle.
Besides, the brand also tied up with intangible
cultural heritage and traditional art, launched
documentaries such as "Impression High-end
Design", enhancing the brand's cultural connotation.
It also collaborated with creators like Fang Wenshan
and Zhou Shen to create the brand theme song
"HuaXiZi", further enhancing the brand's cultural
connotation. HuaXiZi also used brand stories and
cultural connotations for advertising promotion. For
example, through the short film "Not Ordinary
Intangible Cultural Heritage", it showcased the
combination of the brand and traditional culture, and
launched theme advertisements and micro films such
as "Again, the Color of National Beauty", conveying
the brand's concepts and cultural values through
storytelling. In terms of cross-border collaborations,
HuaXiZi cooperated with Hanfu brand Sanzexiong
Meng to launch pink-toned Hanfu with a national
style, collaborated with "Honor of Kings" to launch
makeup products with a national style, and
collaborated with "Hua Mulan" to launch ancient-
style makeup imitation. Through these cross-border
collaborations, HuiaXiZi continuously expanded its
brand influence and realized the innovative
inheritance of traditional culture. HuaXiZi's content
marketing, through various strategies such as brand
stories and cultural connotations, successfully
enhanced brand awareness and user stickiness, and
also achieved the inheritance and innovation of
Chinese traditional culture.
4 THE INFLUENCE OF HUXIZI'S
DIGITAL MARKETING
STRATEGIES ON
CONSUMERS' PURCHASING
DECISIONS
Huaxizi's digital marketing strategy influences
consumers' purchasing decisions in an all-round way
through various means such as influencer promotion,
user recommendations, multi-channel promotion,
channel strategies, data-driven approaches, content
marketing, promotional activities, brand value
transmission, social media interaction and e-
commerce live streaming.
The influence of influencer's product promotion
and user reviews on consumers' purchase decisions is
significant, accounting for 24.93% and 20.29%
respectively. The digital marketing methods through
which influencers and users recommend products
have a notable impact on consumers' purchase
intentions (He, 2024). 59.42% of the respondents
indicated that they would recommend Huaxizi to
others, suggesting that digital marketing strategies
have played a positive role in forming positive
reviews (He, 2024).
The extensive promotion of Huaxizi on new media
channels such as Tiktok and Rednote has increased
the brand's visibility and the purchasing opportunities
for consumers. The willingness to participate in
offline activities is relatively high, with 53.98% of the
respondents willing to attend Huaxizi's offline
activities (Wu, 2023). This indicates that offline
activities can provide a more direct brand experience,
deepen consumers' understanding and affection for
the brand, and thereby influence their purchasing
decisions. The official online flagship store is the
mainstream choice for consumers to purchase
Huaxizi products, accounting for 48.59% (Wu, 2023).
This shows that in digital marketing strategies, the
construction and optimization of online channels
have an important impact on consumers' purchasing
decisions.
Huaxizi uses data to explain the ingredients,
functions and features of its products. For instance, it
uses a skin moisture tester to demonstrate the
moisturizing effect of the products and provides
specific data such as the retention time of makeup
(Xie, 2022). This data-driven marketing approach can
directly show the advantages of the products to
consumers, enhance their trust in the products, and
thereby influence their purchasing decisions.
Additionally, Huaxizi attracts potential customers by
posting high-quality content related to the products on
social media, such as product usage tutorials and user
reviews, helping them make more informed
purchasing decisions.
Huaxizi stimulates consumers' desire to purchase
by conducting promotional activities on social media,
such as time-limited discounts and coupon
distribution. These promotional activities can attract
consumers' attention and participation, thereby
influencing their purchasing decisions. Meanwhile,
Huaxizi conveys brand stories and values through
social media to establish emotional connections with
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consumers and enhance their brand recognition,
which in turn affects their purchasing decisions.
Huaxizi has achieved brand exposure and attracted
consumers' attention through cross-border
collaborations with brands in other fields, such as
Lushaojiu, Sanzhe Meng, Yanglu, and Geaya
Legend. These collaborations have an impact on
consumers' purchasing decisions (Zhang, 2022).
Cross-border co-branded products often possess
uniqueness and innovation, which can stimulate
consumers' curiosity and purchasing desires.
Moreover, Huaxizi adheres to the principle of user co-
creation in research and development, involving
consumers in the product design and feedback
process to enhance the market adaptability of the
products and strengthen consumers' identification
with the brand, thereby influencing their purchasing
decisions.
Huaxizi actively interacts with consumers on
social media platforms such as Weibo. By posting
content related to consumers' lives, such as festival
greetings and sharing of seasonal makeup looks, it has
shortened the distance between the brand and
consumers and enhanced consumers' trust and loyalty
towards the brand. This interactive marketing strategy
helps consumers obtain more product information
and convert communication and interaction into
actual purchasing power. In addition, Huaxizi
collaborates with well-known e-commerce anchors
like Li Jiaqi for product promotion and sales during
live broadcasts. The interactivity and immediacy of
live broadcasts can quickly attract consumers'
attention and influence their purchasing decisions
through the recommendations and demonstrations of
the anchors.
5 THE DIGITAL MARKETING OF
HUAXIZI HAS CONTRIBUTED
TO THE BRAND BUILDING
Digital advertising can be widely exposed. Brands
can use digital advertising to attract traffic to live
broadcasts and preheat the audience, thus achieving a
closed-loop of "advertising exposure - live broadcast
conversion". High-quality advertising content can
remain on social media for a long time and
continuously influence users' minds. By re-
distributing live broadcast content, it is possible to
convert live broadcast clips into digital
advertisements, extending the content's lifecycle and
creating a snowball effect of "live broadcast e-
commerce - advertising seeding".
The user groups and content styles on different
platforms vary. Brands need to choose the appropriate
platforms based on their own positioning and target
audience. Taking Xiaohongshu as an example, the
user group of this platform is mainly composed of
young women, who have a strong interest in beauty,
fashion and lifestyle content. Beauty brands can place
digital advertisements on Xiaohongshu and adopt
forms such as influencer posts and videos to shape
their brand image and attract the attention of the target
audience. When conducting live streaming for
product sales, they can leverage the influence of
platform influencers. Invite them to conduct product
trial live streaming. By leveraging the fan base of the
influencers and the traffic advantages of the platform,
they can achieve short-term sales conversion.
Live-streaming for e-commerce can effectively
attract consumers to make purchases and provide
them with purchase channels for products that are
popular among the public, have low unit prices and
short decision-making time, such as cosmetics,
clothing and food. However, for high-priced goods
like cars and real estate, live-streaming for e-
commerce cannot directly and effectively increase
sales. Such goods require more detailed
understanding and more decision-making time. But
through the live-streaming platform, the hosts can
provide consumers with clear introductions, and
combined with digital advertising, consumers can
have a preliminary understanding of them.
In the field of live-streaming e-commerce, public
welfare activities and environmental protection
concepts are gradually becoming important leverage
points for brand image building. In terms of public
welfare, brands can donate part of their sales revenue
to public welfare undertakings, or collaborate with
public welfare organizations to jointly carry out
public welfare activities. By leveraging the
dissemination power of digital advertising, they can
widely publicize these public welfare measures and
enhance the brand's public welfare image and sense
of social responsibility. In terms of environmental
protection, the entire process from product design to
production and sales should adhere to the
environmental protection concept, such as using
environmentally friendly materials, reducing
packaging waste, and minimizing the negative impact
on the environment. At the same time, actively
promoting environmental protection concepts during
live-streaming can guide consumers to pay attention
From Digital Advertising to Live Streaming for E-Commerce: The Impact of Content Marketing Transformation on Consumers’ Purchase
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to environmental issues and shape the brand's positive
image in the field of environmental protection.
6 CONCLUSION
This study, through a case analysis of Huaxizi,
demonstrates that it has constructed a marketing
ecosystem that integrates digital advertising and live-
streaming e-commerce, achieving synergy between
product and effectiveness. This has verified the
complementary value of the two models in brand
building and sales conversion. Live-streaming e-
commerce focuses on real-time interaction and
immersive experience, relying on the trust
endorsement of top host Li Jiaqi, and shortening the
consumer decision-making path through the Pink
Cloud experiment, quickly achieving sales explosion
- the first-year sales of Air Powder exceeded 120
million yuan, especially suitable for high-experience
product categories. Digital advertising strengthens
brand cultural identity through Eastern aesthetic
narrative and precise targeting. The synergy of the
two models is manifested in content linkage and
technology empowerment. At the content level, the
advertisement pre-emptively promotes and attracts
consumers, and the live-streaming clips are re-
distributed for secondary dissemination to form
grass-roots promotion materials; at the technical
level, data interoperability optimizes the placement
strategy, ultimately building a growth loop of grass-
roots promotion - conversion - repeat purchase. This
model retains the brand penetration power of digital
advertising while fully leveraging the immediate
conversion advantage of live-streaming e-commerce,
becoming a typical paradigm for new consumption
brands to break through.
Based on this research, suggestions are proposed
for enterprises' marketing strategies. Enterprises can
choose appropriate marketing methods based on the
target audience and product characteristics. For high
decision-making cost products, it is recommended to
build brand potential mainly through digital
advertising, and convey craftsmanship value through
documentary-style content, such as the documentary
"Non-ordinary Intangible Cultural Heritage" of
Huaxizi, showcasing the brand's inheritance and
innovation of traditional craftsmanship and shaping a
high-end image. At the same time, it is suggested to
use limited edition live streaming to convert core
users and leverage the interactivity and scarcity of
live streaming to stimulate purchasing desires. For
fast-moving consumer goods and experiential
products, it is recommended to prioritize live
streaming for product promotion. By leveraging the
evaluations of live-streaming hosts and time-limited
promotions, sales can be ignited, such as the "Pink
Cloud Experiment" and "24-hour Makeup Wearing
Challenge" of Li Jiaqi's live streaming room. Through
professional recommendations and time-limited
discounts from live-streaming hosts, product sales
can be rapidly increased. At the same time, through
short-video advertisements, product memory points
can be strengthened, such as the tutorials and user
reviews of Huaxizi on platforms like TikTok and
Rednote, helping consumers quickly understand
product features and enhancing brand recognition.
The core of future research will focus on
technology empowerment and refined audience
operation. On one hand, enterprises integrate AI and
VR technologies to create immersive marketing
scenarios, breaking through the experience
boundaries of traditional media. On the other hand,
enterprises need to deeply analyze the generational
behavioral differences of consumers and then design
marketing strategies that are adapted to them. This
will help solve the growth bottleneck and achieve a
qualitative upgrade in marketing efficiency.
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