Women’s Sports Branding in the Perspective of Her Economy:
Taking Lululemon as an Example
Ying Liu
College of Economics and Management, Communication University of China, Beijing, 100024, China
Keywords: Her Economy, Women's Sports Branding, Brand Symbolisation, Community Marketing.
Abstract: Against the background of the booming "she economy" and the growing demand for female sports
consumption, this paper takes Lululemon as an example and explores the strategy of female sports brand. The
key to Lululemon's success in building brand symbols is to accurately position the image of "super girl",
satisfy functional and spiritual needs through product differentiation, and strengthen consumers' emotional
connection through community marketing strategies such as experience centres, opinion leader cultivation,
and online community interactions, so as to enhance brand loyalty and market influence. The study shows
that women's sports brands need to adapt to the positioning of "she economy", combine experience marketing
with women's consumption psychology, realise the precise connection between product innovation and
women's needs, promote the interaction between community marketing and women's social attributes, and
integrate online and offline strategies to adapt to women's consumption habits, which provides practical
inspiration for the industry's innovation.
1 INTRODUCTION
In today's society, the "she-economy" has
become an important force driving the
development of the consumer market. The "she-
economy" refers to the rise in the economic and
social status of modern women, which has given
women better employment opportunities, more
disposable income and the right to make their
own choices about consumption. This
phenomenon signifies the improvement of
women's financial situation, economic status,
and consumer power, which has given rise to
stronger consumer demand and formed a new
economic growth point exclusively for women.
In China, the population of fashionable women
between the ages of 25 and 40 has reached 290
million, leading more than 70% of household
consumption decisions, and the market size will
exceed RMB 10 trillion in 2023, which is large
enough to constitute the world's seventh-largest
consumer market, fully proving the arrival of the
era of "Her Economy"(HUATAI SECURITIES,
2024).
In the context of the "she-economy", women's
demand for health is becoming more and more
pronounced, and exercise has not only become a
means of pursuing health, but has also evolved into a
fashion symbol. Women's consumption concepts
have changed, placing emphasis on personal comfort
and health.Sports fit this need, making sports
consumption popular with women(Wang,
2022).Especially after the epidemic, sports brand
companies in the male market "comfort zone" has
been broken, pay more attention to the female market
growth potential to explore.
With the rise of the "she economy" and the
prevalence of the concept of equipment first, women's
sports brands have also seen rapid development.
Personalised women's sports boutiques have sprung
up, effectively stimulating significant growth in
women's sports consumption. In recent years, many
sports brands have actively launched professional
sports products and services for women to win more
market share. These brands not only focus on
women's sports needs, but also incorporate female
elements into their designs and marketing to enhance
the attractiveness and competitiveness of their
products (Brown & Butler, 2019). Whether they are
domestic or overseas sports brands, all want to
occupy a place in the women's sports market.
According to the financial report, Lululemon
2023 full-year net revenue reached $9.6 billion, with
total global business revenue up 19 per cent year-on-
Liu, Y.
Women’s Sports Branding in the Perspective of Her Economy: Taking Lululemon as an Example.
DOI: 10.5220/0013986900004916
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 2nd International Conference on Public Relations and Media Communication (PRMC 2025), pages 113-118
ISBN: 978-989-758-778-8
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
113
year and net revenue from its mainland China
business up 78 per cent year-on-year. Full-year net
profit was $1.55 billion, up 81.35 per cent year-on-
year. By the end of fiscal 2023, Lululemon's shop
count in mainland China had reached 127. Compared
with 99 shops at the end of fiscal 2022, the brand
opened a net 28 new shops in mainland China over
the past year. Among them, the expansion was
accelerated in the fourth quarter with the opening of
13 new shops, which shows its notable performance
achievements (The Beijing News, 2024).
Lululemon's success is not by chance, behind it is
the accurate grasp of women's consumer demand and
brand symbols cleverly created as well as a series of
brand marketing settings around women. By
combining theory and practice, this paper explores
how Lululemon accurately grasps women's
consumption demand to create brand symbols, and at
the same time realises the rapid development of the
brand through its unique community marketing
model. It tries to find a branding path that can be
learnt from the wave of "she economy", which can
enrich the research content of women's consumption
and sports consumption, in order to provide
theoretical support and practical guidance for the
continuous growth of women's sports brand market.
2 LULULEMON'S BRANDING
STRATEGY AND PRACTICE
2.1 Shaping "Her Personality": A
Successful Practice of Brand
Symbolisation
Brand symbolisation refers to the combination of the
brand's own characteristics, logo, name and other
elements, as well as the specific substance (product)
represented by the brand, with the interpretation of
value, culture and identity that the brand conveys to
the consumer, to form a complete and unique symbol
system. This symbol system not only represents the
physical properties of the product, but also carries the
emotional needs of consumers, identity and social
status and other symbolic meaning.
Brand symbolisation helps to enhance brand
recognition and memory, so that consumers can
quickly associate the brand and the value it represents
when purchasing. At the same time, brand
symbolisation can also enhance consumers' brand
loyalty and sense of belonging, so that consumers feel
a unique identity and value pursuit when buying and
using products.
In the perspective of "her economy", female
consumers pay more attention to the personalisation
and symbolic value of brands. According to the
concept of social identity, individuals will actively or
passively learn from others' behaviours in the process
of growing up, and seek to identify and agree with
others. In sports consumption, female consumers not
only pay attention to the use value of sports consumer
goods themselves, but also to their symbolic value,
i.e. the social identity they bring. The body, as a social
symbol, represents a person's social class, personal
habits and qualities, and for women, sports
consumption becomes an important means of shaping
the body, catering to social aesthetics and obtaining
social identity (Sun, 2022).
2.2 Lululemon's Brand Symbolisation
Strategy
2.2.1 User Label
Lululemon positions its users as the "Super Girl" in
the new era, i.e. women between 24 and 35 years old
who are highly educated, have a decent job, are good
at self-media operation, and love to share their life
and sports. This precise positioning makes
Lululemon stand out in the women's sports market
and successfully attracts the attention of the target
consumer group. By setting a high price and unique
product design, Lululemon highlights the style of
"Functional Sports Fashion Trendy Brand", and
satisfies female consumers' pursuit of identity and
fashion taste.
2.2.2 Product Differentiation
Unlike NIKE, Adidas, Puma and other brands,
Lululemon has given up the big and comprehensive
brand route and specialised in the field of yoga,
making it small but exquisite. As the "Hermes of the
yoga industry", Lululemon is known for its
comfortable and skinny yoga equipment. At the
beginning of the brand, achieved sweat-absorbent and
easy-to-wash fabrics, and solved the transparency and
camel toe problems brought by sports stretching.
Through the sewing technology, the lines of the
seams are exposed, realising the harmony between
the body and the clothes during long-time exercise.
Through tailoring, the clothing style fills the gap
between urban leisure and professional
sports/outdoor, and becomes the creator and leader of
"sports and leisure style", which expands the dressing
scene and makes the wearer highlight his/her good
figure (Jaworek, Karaszewski & Kuczmarska, 2021).
These humanised product designs have solved the
pain points of sportswear and made Lululemon both
functional and fashionable, achieving category
innovation, technological innovation and demand
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innovation in one go. So far, Lululemon has formed
advantages in fabric, technology, design, and others.It
is no longer just a pair of yoga trousers, but a healthy,
confident, optimistic and pleasing attitude towards
life, a positive, sunny and comfortable lifestyle,
realising the two-way satisfaction of consumers'
functional and spiritual-emotional needs (Zhou,
2023). At the same time, Lululemon's high pricing, a
pair of yoga trousers can be sold for 300-900, which
not only reflects its excellent product quality, but also
fits the target user group's attitude of pursuing a high-
end and exquisite life. These women have a stable
source of income and are willing to pay for a high-
quality lifestyle. Lululemon's high-pricing strategy
coincides with their values, further shaping the
brand's uniqueness and sense of belonging.
3 DELIVERING "HER
EMOTIONS": LULULEMON'S
IN-DEPTH PRACTICE OF
COMMUNITY MARKETING
3.1 Community Marketing
Model Community marketing is a business model in
which enterprises take advantage of the community
economy to establish close ties with consumers
through social media and other platforms. It
emphasises the "short, flat and fast" model of
interaction as communication, service as marketing
and community as channel, which enables consumers
to take the lead in the design and production of
products and satisfy their personalised needs. In
community marketing, community operators (e.g.
enterprises and merchants) continuously output
quality content or products to retain members and
satisfy their needs, so as to strengthen the stickiness
of the community (He, 2022). At the same time,
community members also actively participate in
consumption, exchange feedback, and even
participate in the design and production of products,
creating value together with the brand. In addition,
community marketing also relies on social
communication platforms and service support
platforms, which are usually set up by community
operators to provide a platform for brand value
output. Through the interaction and communication
between community members and community
operators and community members, the emotional
relationship of the community can be deepened and
emotional identity formed, thus improving the
cohesion and loyalty of the community.
3.2 Group Emotional Links in Her
Economy
The concept of group emotional linkage is rooted in
the theory of "emotional contagion" in social
psychology. This theory suggests that humans have a
psychological mechanism that allows them to observe
and simulate the emotional expressions of others,
thereby generating corresponding emotional
experiences (Zhang, Chen, Yang, Ma, Cheng & Hu,
2023). In a group, the spread of such emotions is like
a chain reaction, which can rapidly and profoundly
affect the emotional state of group members. In her
economy, female consumers often gather due to
common aesthetic preferences, lifestyles or values,
forming communities with strong emotional
resonance. By sharing their shopping experiences and
exchanging their feelings about life, members of
these communities further strengthen their emotional
ties with each other and form a close emotional link.
Under the support of this feature, the community
marketing model is a fish out of water in the female
consumer market. On the one hand, community
marketing can accurately locate the target consumer
groups, i.e. those female consumers with common
needs and emotional resonance. Through in-depth
analysis of the emotional needs and consumption
habits of community members, companies can
develop more targeted marketing strategies to
improve marketing effectiveness. On the other hand,
community marketing emphasises interaction and
participation, which is highly compatible with the
psychological needs of female consumers in the
pursuit of emotional resonance and social sense of
belonging in her economy. Through the interaction,
sharing and feedback within the community,
enterprises can not only understand the needs and
feedback of consumers in real time, but also stimulate
the enthusiasm of consumers to participate and
enhance brand loyalty.
In addition, community marketing can also
leverage the power of group emotional links to
achieve rapid dissemination and diffusion of
marketing messages. In the community, a positive
consumer experience or product evaluation can often
quickly trigger the resonance and attention of other
members, and then form a viral effect. This type of
communication is not only inexpensive, but also
effective, and can bring a large number of potential
customers and sales growth for the enterprise.
Women’s Sports Branding in the Perspective of Her Economy: Taking Lululemon as an Example
115
3.3 Practical Path of Lululemon's
Social Media Marketing
3.3.1 Build Experience Centres to Gather
the Sports Community
The Lululemon brand takes experience centres as the
core link of its marketing strategy. Before entering a
new market, it sets up experience centres in advance
to warm up the market and convenes a KOL team to
carry out teaching activities. These experience centres
do not undertake sales tasks, but focus on providing
customers with course experiences, attracting and
gathering local yoga enthusiasts through regular yoga
courses, promoting exchanges and strengthening the
cohesion of the yoga community, and also covering a
variety of sports courses, such as cycling, dancing,
running, and others, with the aim of establishing
sports communities with their own characteristics.
Consumers' participation in these courses and
community activities creates brand awareness and
value, and through mutual communication and
sharing, word-of-mouth spreads, which leads to the
continuous expansion of the community and lays the
foundation for new marketing promotions. This
experience centre marketing model brings significant
benefits: on the one hand, the combination of
products and free experience courses allows
consumers to understand the brand's philosophy,
influence their lifestyles, and form brand attachments
in community activities, and enhances brand loyalty
with the help of product demonstrations; on the other
hand, through in-depth contact with potential
consumers, the author can observe their living and
consumption habits, and collect feedback to optimize
the applicability of the products. In terms of
community operation, Lululemon understands that
community creation is the foundation and operation
is the key, and since the establishment of the
community, Lululemon has regularly and
innovatively organised activities to closely integrate
the brand concept with the connotations of healthy
life and deliver them to consumers. Nowadays, the
communication mode within the community has
changed from "information production - information
dissemination", which is traditionally led by brand
enterprises and media organisations, to "content
production - content sharing", which is widely
participated by community members, who can
express their views and create content within the
group, and communicate with community opinion
leaders, other members and brand marketing leaders.
Members can express their views and create content
in the group, and engage in dialogues and exchanges
with community opinion leaders, other members and
brand marketing managers to satisfy the needs for
emotional communication and self-realization, so that
consumers can feel that they are part of the
community, form psychological dependence,
promote social interaction and strengthen the
emotional connection with the brand. This interactive
mode full of "participation" keeps consumers highly
enthusiastic, forming consumer stickiness and brand
attachment (Zhang & Loo, 2023).
3.3.2 Cultivate Opinion Leaders to Lead
Community Development
Lululemon's marketing strategy is unique in that it
does not rely on traditional mass media such as
advertisements and celebrity endorsements, but
instead focuses on cultivating a team of opinion
leaders through the community to build stronger
relationships with consumers. These opinion leaders
usually consist of professional yoga, swimming and
fitness instructors, as well as professionally trained
shop staff. Under the guidance of the brand culture,
they further expand the brand's private traffic through
daily teaching and fitness activities, and promote the
brand through the word-of-mouth effect of
professionals, gradually forming a fan circle centred
on opinion leaders to continuously expand the brand's
influence.
According to statistics, Lululemon has more than
2,000 brand ambassadors around the world, including
three categories: global yoga ambassadors, elite
ambassadors and shop ambassadors. Whenever the
brand enters a new market, it will find well-known
local fitness trainers and yoga teachers and invite
them to become brand ambassadors. These
ambassadors wear Lululemon's newest and classic
styles, and build a community-based marketing
strategy through social networks, grassroots
communities and shop events (Li, 2023). In the era of
new media, opinion leaders pay more attention to
online brand communication, and have set up
accounts on platforms such as Xiaohongshu and
Weibo, posting exercise instructional videos to attract
community members, thus promoting both brand
awareness and sales.
3.3.3 Brand Business Expansion: Online
Community Attraction Strategy
When Lululemon entered the Chinese market at a
time when the mobile Internet was booming, the
company adopted an online and offline marketing
strategy. Through the WeChat platform, which is
widely used by the country's people, Lululemon built
an online community and comprehensively covered
its online business in its WeChat public number.
Consumers can not only directly link to the online
store to shop for products, but also book offline
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classes in their cities. The online community provides
consumers with a more convenient channel to learn
about Lululemon, facilitates online interaction
between consumers and the brand, which in turn
enhances user familiarity and activity, and also
positively impacts offline community interaction.
In the process of continuous interaction between
online and offline communities, the cultural and
health concepts advocated by the brand are closely
integrated with consumers' health, sports and life, and
penetrate into their daily lives. When the brand's
cultural and health concepts inspire consumers'
personal lives, the community's participation and
activity naturally increase, and purchasing the brand's
products becomes a natural choice for consumers.
Through the Internet, online and offline communities
can be closely integrated, thus more effectively
integrating brands into consumers' lives (Zhang & Lu,
2023). Currently, media platforms have become an
important stage for brands to display their products,
and Lululemon also uses these popular platforms
(e.g., Shake, Xiaohongshu, Weibo) to display its
products and promote its marketing, inviting opinion
leaders to release professional and practical courses,
and attracting consumers by means of product
reviews and wearing suggestions, as well as
establishing instant social interactions with
consumers.
All in all, Lululemon pays special attention to the
emotional link with consumers in the process of brand
building. Through the way of community marketing,
Lululemon has successfully transformed consumers
into loyal fans of the brand. Whether it is offline
experience showroom or online opinion leader
guidance, Lululemon is committed to creating a
vibrant and sense of belonging community
environment for consumers. This emotional
marketing strategy not only strengthens consumer
loyalty to the brand, but also brings the brand a
sustainable market growth momentum.
4 IMPLICATIONS FOR
WOMEN'S SPORTS BRANDS
Based on the above theories and Lululemon case
study, the proposed development path for women's
sports brands can be expanded in the following
aspects.
First of all, women's sports brands need to achieve
accurate brand positioning in line with the trend of
"her economy". Lululemon's success lies in the fact
that its brand positioning coincides with women's
self-expression and pursuit of individuality in her
economy. Based on the core concept of 'her economy'
theory, women's sports brands need to deeply analyse
the multi-level needs of female consumers for quality
life and personal growth, so as to create a brand image
that matches women's values and has emotional
resonance, and then achieve long-term brand
development.
Secondly, it is also crucial for experiential
marketing to be closely aligned with female consumer
psychology. Female consumers are more inclined to
establish a connection with a brand through
experience, and Lululemon's experiential showrooms
and courses capitalise on the importance female
consumers place on experience and meet their needs
for social interaction and self-improvement. Women's
sports brands should design experiential activities
that are in line with women's consumer psychology
and strengthen the emotional bond between the brand
and female consumers.
Moreover, the precise connection between
product innovation and women's needs should not be
neglected. In her economy, female consumers have
higher requirements for the functionality, comfort and
aesthetics of products, and Lululemon's product
innovation is precisely centred on these needs, so
women's sports brands should pay attention to the
specific needs of female consumers and meet their
expectations through product innovation.
Finally, the mutual promotion of community
marketing and women's social characteristics is also
key. Female consumers tend to be more willing to
share and communicate in the community, Lululemon
through community marketing, not only established
the brand community, but also took advantage of the
social characteristics of female consumers, so that the
brand message spread rapidly in the female group.
Female sports brands should build a community
environment that is conducive to female
communication and sharing.
5 CONCLUSION
This paper discusses the strategy of female sports
brand building in the perspective of "her economy",
taking Lululemon as an example, and reveals how the
brand has successfully captured and led the new trend
of female sports market through precise positioning,
innovative design, high-end experience and
community marketing. The study points out that
Lululemon's success lies not only in its deep insight
into women's consumption needs, but also in its close
integration of brand symbolisation with women's
individuality, creating unique brand values and
emotional links. Social marketing, as one of its core
strategies, has effectively enhanced brand loyalty and
market influence by building experience centres,
Women’s Sports Branding in the Perspective of Her Economy: Taking Lululemon as an Example
117
cultivating opinion leaders and online community
interaction.
The contribution of this paper is that,
theoretically, it enriches the theoretical framework of
emotional marketing and women's brand
management, emphasising the key role of symbolic
brand image in enhancing consumers' emotional
identity; practically, it provides practical examples
for the development of women's sports brands. It
inspires other female sports brands to further optimise
consumer interaction by digging deeper into the
potential of community operation and using digital
tools. The limitation of this paper is that it takes a
single brand Lululemon as an example, and its
generalisability needs to be improved. In the future,
researchers can expand the number of cases, study the
differences between different markets, and analyse
women's sports consumption behaviours with the
help of digital technology, so as to improve the theory
and practice.
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