enabled the learners to concentrate more and be
impressed by the learning material.
In terms of interaction modality, a pop-up is a type
of comment that is displayed on the screen in real time
in the form of subtitles. Pop-up comments are sent at
specific points in time during video viewing and
displayed on the screen in real time, and these
comments are superimposed on the screen even when
the video is played back. The role of pop-ups can be
explained in terms of Social Interaction Theory (SIT),
which suggests that learning is a socially interactive
process in which students deepen their understanding
by interacting with others (e.g., classmates or
teachers). In this process, pop-up comments provide
a platform for students to share their understanding
and receive feedback from others, which helps to
enhance the motivation and effectiveness of learning
(Li, 2023). There are many comments in the pop-ups
that are used to explain the content of knowledge,
which has a positive effect on students'
understanding. For example, "A complex transitive
verb is a single transitive verb followed by a
compound word (object plus object complement)",
"subject-verb-object + object-complement", and so
on. However, words such as "have understood" and
"have learnt" also appeared in the pop-ups, which
may lead to self-doubt and anxiety among students
who are slower to assimilate and respond, which is a
potential negative effect of pop-ups (Wang et al.,
2023).
4 CONCLUSION
The multimodal interaction function introduced by
the Bilibili platform enhances the learning experience
of university students and promotes their
engagement. The platform provides a variety of
content delivery methods, including video, audio, text
and real-time pop-up comments, to meet the diverse
learning needs of students and build a comprehensive
learning environment.
While multimodal learning can provide a rich
experience, it needs to be carefully designed and
implemented to avoid disruption. Case studies have
shown that multimodal learning environments are
effective, particularly the pop-up commenting feature
that enhances interaction and engagement, but can
also be anxiety-provoking for slower learners.
These findings demonstrate the potential of
Bilibili as an educational resource that not only
provides rich multimodal content but also supports
social interaction. Educators and platform designers
need to balance engagement and distraction and
optimise multimodal learning environments to
support all learners. In this way, Bilibili can become
a powerful learning tool that helps students explore
the ocean of knowledge while having fun socially.
However, the study also has some limitations. The
sample of this study was mainly drawn from students
using Bilibili at Guangdong University of
Petrochemical Technology (GDUPT), which may
limit the generalisability of the results. Students from
different regions and cultural backgrounds may have
different acceptance and preference for multimodal
interactions, and the findings may not be
representative of all college students. Although
qualitative analyses were used to explore student
experiences in depth, the lack of quantitative data
may affect the objectivity and comprehensiveness of
the findings. Interviews and case studies rely on
subjective reports, which may introduce bias.
Technology continues to advance, research data may
be outdated, and new technological tools and learning
platforms may change student learning styles and
preferences, affecting the long-term validity of
conclusions. Future research will expand the sample
to include students from different geographic and
cultural backgrounds and explore the needs and
responses to multimodal interactions among students
from different academic fields and professional
backgrounds. Long-term follow-up studies will
observe how new technologies affect student learning
behaviours and outcomes and understand the impact
of multimodal interactions on student motivation and
effectiveness at different points in time. Further
research will explore how multimodal interaction
technology can be used to provide personalised
learning paths and support for students, adjusting the
content and interaction format according to students'
individual interests, learning styles and progress, in
order to optimise the use of multimodal interaction in
learning and enhance the effectiveness and quality of
online education.
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