Analysis of NIO's Business Model Strategy
Ziyang Wang
a
College of Artificial Intelligence, Nanjing University of Information Science and Technology,
Ningliu Road, Pukou District, China
Keywords: NIO, SWOT Model, New Energy Vehicle.
Abstract: In recent years, driven by global energy transformation and carbon emission reduction strategies, the new
energy vehicle (NEV) market is undergoing disruptive changes. NIO, as one of the numerous NEV companies,
has gradually formed a three-dimensional business model encompassing product research and development,
energy services, user communities, and digital ecosystems by establishing a differentiated positioning as a
"user-centric enterprise". Formulating reasonable strategies plays a crucial role in its development and market
expansion. This article analyzes NIO's business model and strategies, employs SWOT analysis to examine its
internal and external strengths, weaknesses, and threats, and proposes suggestions for its improvement and
profitability. Furthermore, through the Porter's Five Forces model analysis, this article finds that some of
NIO's strategies still require improvement and innovation.
1 INTRODUCTION
Chinese car companies have expanded their overseas
markets through the "ecological co construction"
model, such as Chery's joint venture to build a factory
in Spain and BYD's construction of the largest
electric vehicle production base in ASEAN in
Thailand, driving a 5800% increase in local
production capacity (Schr ö der et al., 2021). Chinese
power battery companies (such as CATL) have a
leading global market share, with over half of their
installed capacity in overseas markets and technology
output covering Europe, America, and Southeast
Asia. The EU has imposed high tariffs on Chinese
new energy vehicles, forcing car companies to
accelerate localized production to avoid policy risks
(Hu et al., 2022). Multinational car companies (such
as Bosch) need to adapt to the market demand for
"Chinese speed" and rapid iteration to strengthen
local research and development in China, and the
traditional "two ends out" model is difficult to sustain.
The United Nations calls for 20% of global road
vehicles to be electrified by 2030, with China setting
a benchmark with a 50% penetration rate of new car
electrification, driving developing countries to
transition to 30% zero emission vehicles by the year.
International forums promote the establishment of
a
https://orcid.org/0009-0008-9334-8642
technology standards and cross-border data flow
mechanisms to address supply chain fluctuations and
infrastructure imbalances.
China's production and sales of new energy
vehicles have ranked first in the world for 10
consecutive years, accounting for over 70% of the
global total, and the penetration rate has exceeded
40%. The government continues to promote industrial
development through subsidy policies such as car
purchase subsidies and support for charging facility
construction and plans to further strengthen green
transformation through the "dual carbon" goal. The
Ministry of Ecology and Environment has proposed
to focus on promoting the coordinated development
of carbon reduction, efficiency improvement, and
technological innovation in the industrial chain by
2025. In addition, significant breakthroughs have
been made in new energy vehicle battery technology,
with lithium iron phosphate batteries accounting for
81.5% of the total installed capacity. Energy density
and cycle life continue to improve, and the average
range is expected to exceed 600 kilometers by 2025.
Intelligence has become the core direction, and the
commercialization process of L4 level autonomous
driving is accelerating. Companies such as Huawei
and Xiaopeng are increasing their investment in
intelligent driving systems and vehicle road
Wang, Z.
Analysis of NIO’s Business Model Strategy.
DOI: 10.5220/0013848400004719
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 2nd International Conference on E-commerce and Modern Logistics (ICEML 2025), pages 507-511
ISBN: 978-989-758-775-7
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
507
collaboration. Accelerating the restructuring of the
supply chain, cost reduction, digitization, and
intelligence go hand in hand. For example, Huawei
collaborates with car companies to promote
ecological synergy, and car companies alleviate
production capacity bottlenecks by building factories
overseas (Chen, 2023). Leading companies such as
BYD and CATL dominate the market, with CATL's
power battery market accounting for nearly 40%.
Traditional car companies (such as SAIC and FAW)
collaborate with technology companies (such as
Huawei and Volkswagen) to build "ecological
synergy" barriers, while central enterprises'
restructuring plans further integrate resources to
enhance global competitiveness. Consumer
preferences are leaning towards intelligence and
personalization, with female car buyers and lower tier
markets (third-and fourth tier cities) becoming new
growth points. NIO, Ideal and other brands seize
segmented markets through differentiated products
such as battery swapping modes and home scenario
models.
NIO, founded in 2014 and headquartered in
Shanghai, is a Chinese company specializing in high-
end intelligent electric vehicles. The company aims to
promote the popularization of electric vehicles
through technological innovation and user experience
improvement and has now become one of the leading
enterprises in China's electric vehicle industry (Xiao,
2017). At present, the competition in the new energy
vehicle field is becoming increasingly fierce - Tesla
continues to lower prices to squeeze market space,
traditional car companies are accelerating their
electrification transformation, and China's "dual
carbon" policy and the window period of global
energy transformation provide strategic opportunities
for technology driven enterprises. NIO has
demonstrated impressive development potential with
its unique business model and strategy. This article
provides reasonable profit recommendations by
analyzing the innovation of its business model and
strategy.
2 NIO'S BUSINESS MODEL AND
INNOVATION POINTS
2.1 User Driven Business Model
Innovation
NIO regards users as brand co builders and builds
online and offline communities through NIO App,
NIO Day, user trust funds, and other platforms. Users
can participate in product design (such as voting on
seat schemes), event planning (NIO Day proposed by
users), and even invest in NIO (a company owned by
a user trust). NIO House/NIO Space does not simply
sell cars, but provides lifestyle spaces such as cafes,
libraries, and children's areas. Sales consultants have
transformed into "user consultants," with assessment
indicators focusing on user satisfaction rather than
sales volume (Pan and Liang, 2021). Users do not
need to purchase batteries when purchasing a car, and
the ownership of the batteries belongs to NIO (BaaS
operator). Users pay monthly battery rent (such as
980 yuan per month for a 75kWh battery). Users can
upgrade the battery capacity according to their needs
(such as switching from 70kWh to 100kWh),
alleviate range anxiety, and extend the vehicle's
lifespan. BaaS lowers the threshold for purchasing
cars (reducing car prices by 70000 to 128000 yuan)
and increases sales; Weileng can retrieve funds
through asset securitization (ABS) to generate
sustainable cash flow. Services such as one click
power on, on-site maintenance, and customer
charging are paid on demand, with service revenue
accounting for over 10% in 2022. Self-operated
lifestyle brand, selling peripheral goods (clothing,
home furnishings), with a revenue of over 1 billion
yuan and a gross profit margin of over 60% in 2021,
enhancing user stickiness.
2.2 Technology Driven Product
Strategy
NIO has a fully self-developed modular platform that
supports high-level autonomous driving (LiDAR+4
NVIDIA Orin chips, computing power 1016TOPS)
and upgradable electronic and electrical architecture
(supporting FOTA). The only high-end electric
vehicle platform in the world that supports battery
swapping, which can be completed in 3 minutes. As
of 2023, there will be over 2000 battery swapping
stations worldwide, with a total of over 30 million
battery swaps. Navigation assisted driving based on
high-precision maps will launch a subscription
system (monthly fee of 680 yuan) in 2023 to achieve
software revenue growth. Invest in chip companies
such as Black Sesame Intelligence and plan to launch
self-developed AD chips. The algorithm team
accounts for over 40%, and the data loop is optimized
through real-time feedback from user vehicles. The
ET7 is equipped with a second-generation electric
drive, which improves efficiency by 5% and increases
the range by 50km. In 2022, a 150kWh semi-solid
state battery pack (energy density 360Wh/kg) will be
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released, and mass production is planned for 2024,
with a range exceeding 1000km.
2.3 Reconstruction of Energy Service
System
NIO's single station battery compartment has
increased to 13 units, with a daily service capacity of
312 times and support for automatic parking entry. As
a distributed energy storage node, the battery
swapping station participates in power grid peak
shaving (such as Shanghai battery swapping station
charging during low hours at night and reverse power
supply during peak hours during the day). NIO has
deployed over 1000 battery swapping stations in eight
northern provinces of China, addressing the pain
points of low temperature range and increasing
market penetration. In addition, NIO has partnered
with CATL to recycle materials such as nickel and
cobalt, from new cars to battery swapping stations to
energy storage and recycling, with a recovery rate of
over 99% (Chen et al., 2022).
2.4 Development Strategy
In terms of globalization and localization strategies,
NIO has launched vehicle subscription services
(including insurance and maintenance) in Germany
and Norway, with a monthly fee of approximately
1200-1500 euros, reducing the threshold for users to
try and quickly accumulating local user data (Pisano
et al., 2023). Norway's battery swapping stations are
adapted to European standards, with plans to build
120 stations in Europe by 2025 and collaborate with
local energy companies such as Norwegian National
Petroleum on charging networks.
In addition, NIO is committed to building a capital
and ecological synergy system. The Hefei Municipal
Government has made a strategic investment of 7
billion yuan, and the bet agreement requires a revenue
of 120 billion yuan by 2024 to drive the Hefei new
energy vehicle industry chain cluster (such as
introducing Volkswagen Anhui and Guoxuan High
tech). In 2023, NIO will open up battery swapping
technology to the industry and cooperate with
companies such as Changan and Geely to promote the
standardization of battery swapping standards and
expand its ecological discourse power.
NIO also promotes its sustainable development
strategy (Wang, 2024). NIO has committed to
achieving full supply chain carbon neutrality by 2025,
tracking the carbon footprint of its batteries using
blockchain technology, and providing 100% green
electricity to its factories (with a rooftop photovoltaic
coverage rate of 90% at its Hefei factory). The
interior of ES6 adopts the world's first bio-based
polyamide material (extracted from castor oil), with a
vehicle recycling rate of over 95%.
3 SWOT ANALYSIS AND
PORTER'S FIVE FORCES
MODEL ANALYSIS OF NIO
3.1 SWOT Analysis
In terms of advantages, NIO has established a high
level of user loyalty through a strong user community
culture, such as NIO House and NIO App. The
interaction between users and enterprises is frequent
and deep, forming a unique brand moat. NIO is the
only car company in the world that promotes battery
swapping on a large scale, with a network of 3140
battery swapping stations, providing 5-minute fast
energy replenishment services, solving range anxiety,
and becoming the core of differentiated competition.
Auto drive systems and NOMI are in the first echelon
of the industry, and investment in technology R&D
continues to increase, promoting product
competitiveness. In the initial stage, we entered the
high-end market with over 300000 yuan and created
a brand image that combines technology and luxury,
attracting high net worth users (Chen, 2024).
NIO's development also has disadvantages. NIO
has invested over 30 billion yuan in the construction
of battery swapping stations, with high operating
costs and long return cycles, especially in third - and
fourth tier cities where coverage is insufficient,
leading to increased pressure on the funding chain.
Overreliance on the high-end market and the trend of
consumer downgrading have led to a shrinking
audience of over 300000 car models, while the low-
priced sub brand "Ledao" has failed to open up the
market and fallen into the dilemma of "high cannot
achieve low". The financing model relies on debt
financing, with a low proportion of equity financing,
a single financing channel, and high financial risks.
In terms of opportunities, global environmental
policies have promoted the penetration rate of new
energy vehicles, and policies such as China's "New
Energy Vehicle Industry Development Plan"
continue to provide subsidies and technical support.
Breakthroughs in battery technology (such as solid-
state batteries) and autonomous driving technology
may further reduce production costs and improve
product cost-effectiveness. We have entered
European markets such as Norway, and in the future,
Analysis of NIO’s Business Model Strategy
509
we can diversify market risks and enhance brand
influence through overseas expansion.
At the same time, NIO's development is also
facing fierce competition. Top companies such as
Tesla and BYD dominate the market share, while new
forces such as Ideal and Xiaopeng accelerate product
iteration. Traditional car companies (such as
Volkswagen and Toyota) are transitioning to new
energy to intensify competition. The technology of
hydrogen fuel cell vehicles is gradually maturing, and
traditional fuel vehicles still have advantages in areas
with incomplete infrastructure. The shared travel
mode diverts short distance demand. Global
economic fluctuations affect demand in the high-end
market, and the reduction of government subsidies
may weaken price competitiveness.
3.2 Porter's Five Forces Model
Analysis
In terms of bargaining power among suppliers, it
shows a high characteristic. Battery suppliers (such as
CATL) have strong bargaining power due to
technological monopolies and resource concentration
(lithium, cobalt, etc.), and NIO needs to reduce
dependence through long-term cooperation or self-
developed technology. The key components such as
autonomous driving chips and motors rely on a few
suppliers, and the high technical threshold limits their
bargaining power.
In terms of the bargaining power of buyers, it
shows a moderate to high characteristic. The
competition in the new energy vehicle market is
fierce, and consumers can compare prices,
configurations, and services, forcing companies to
optimize cost-effectiveness. Major clients such as taxi
companies and logistics companies are using bidding
to lower prices and demand customized services and
cost control.
In terms of potential competitors' entry threats, it
exhibits moderate characteristics. Volkswagen,
Toyota, and others are accelerating their layout of
new energy by leveraging their manufacturing
experience and financial advantages, squeezing
market space. Xiaomi, Baidu, and others have entered
the automotive industry through intelligent
technology, but they need to overcome the
shortcomings in production qualifications and supply
chain management.
In terms of the threat of substitutes, it exhibits
moderate characteristics. (Medium) traditional fuel
vehicles still dominate the mainstream market in the
short term, especially in areas with inadequate
charging facilities. Hydrogen fuel cell vehicles may
enter the pure electric market after the technology
matures but are currently constrained by costs and
infrastructure.
NIO is facing fierce industry competition. Tesla
and BYD, led by top companies, have gained
advantages through economies of scale and
technological leadership, while NIO needs to break
through with differentiated competition (such as
battery swapping services). Price war and technology
competition: Enterprises continue to launch high
range, low-priced models, and autonomous driving
and intelligent connectivity technologies have
become the focus of competition (Hao et al., 2025).
In summary, NIO's core competitiveness lies in
user operation and battery swapping technology, but
it needs to address the challenges of shrinking high-
end markets and high battery swapping costs. In
Porter's Five Forces model, with fierce industry
competition and high bargaining power of suppliers,
NIO needs to address risks through technology
research and development, optimization of battery
swapping models (such as introducing third-party
cooperation), and channel expansion (expanding to
third - and fourth tier cities). In the long run, the
globalization layout and the launch of models with a
volume of 150000 to 200000 yuan may become the
key to breaking the deadlock.
4 NIO'S PROFIT STRATEGY
4.1 Strengthen Technological
Innovation
The development of the new energy vehicle industry
requires continuous injection of innovative thinking
and technological breakthroughs. In the construction
of its R&D system, NIO should focus on introducing
high-end technical talents and strengthening its
independent innovation capabilities. The commonly
existing 8–15-year service life cycle of power
batteries, as well as the subsequent replacement costs
of tens of thousands of yuan, has become an
important technical bottleneck that restricts
consumers' purchasing decisions. In response to the
pain points in this industry, it is recommended that
NIO break through from the field of materials science
and focus on developing new electrode materials and
electrolyte formulations to extend the service life of
batteries. At the same time, NIO should establish a
battery lifecycle management system and develop
modular replaceable designs, establish technical
specifications for hierarchical utilization, so that
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retired batteries can be effectively applied to energy
storage systems and other scenarios, ultimately
forming a green closed loop from production, use to
recycling, and minimizing the risks of heavy metal
pollution and resource waste.
4.2 Adjust Financing Structure
NIO and CATL jointly build a battery swapping
network to attract more car companies to join the
ecosystem (such as Changan and Geely) and share
infrastructure costs. In addition, China's "dual
carbon" policy subsidies and the European Green
Transition Fund provide financial support. At the
level of capital operation strategy, NIO urgently
needs to build a composite financing ecosystem to
break through the limitations of traditional financing
models. Empirical studies have shown that the
endogenous financing model that overly relies on
retained earnings reinvestment exposes companies to
liquidity mismatch risk (with a current ratio lower
than the industry average of 15%). Suggest
implementing a "dual wheel drive" financing strategy.
On the one hand, deepen strategic credit cooperation
with commercial banks and explore the application of
mixed capital tools such as convertible bonds and
perpetual bonds; On the other hand, accelerate the
integration with multi-level capital markets and
optimize the balance sheet.
4.3 Reduce Costs and Expand Visibility
As a latecomer in the new energy vehicle industry,
NIO is facing significant market penetration
challenges. According to industry research data, new
energy brands generally face structural difficulties
with sales expense ratios exceeding 35% during the
introduction period. It is recommended that NIO
implement a precision marketing strategy by building
a digital integrated marketing communication system,
combining user community operations with scenario
based experiential marketing, to enhance brand value
perception. NIO can increase brand awareness
through advertising or collaborations with other well-
known companies, thereby reducing cost investment,
enhancing the company's profitability, and increasing
profits.
5 CONCLUSION
In today's fiercely competitive new energy market,
whether a new energy vehicle company can clearly
recognize its own advantages and positioning is the
key to its survival. This article uses SWOT and
Porter's Five Forces analysis methods to conduct a
comprehensive analysis of NIO's enterprise,
revealing its internal and external advantages and
disadvantages, and providing several reasonable
profit paths for NIO through the above analysis. At
present, how NIO can leverage its own advantages to
turn losses into profits is its top priority for achieving
sustainable development. Focus on strengthening
technological innovation, adjusting financing
structure, reducing costs, and expanding visibility.
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