The Long-Term Brand Building Strategy of Emerging Brands with
the Help of Sports Celebrity Endorsements and Social Media
Marketing: Take CHAGEE as an Example
Shuoran Li
HBU-UCLan School of Media, Communication and Creative Industries, HEBEI University, Baoding, Hebei, China
Keywords: Emerging Brands, Endorsement by Sports Stars, Social Media Marketing, Long-Term Brand Building,
CHAGEE.
Abstract: This research takes the emerging tea brand, CHAGEE, as an example to explore in depth its strategies for
long-term brand building through sports star endorsements and social media marketing. The research finds
that CHAGEE has successfully shaped a healthy and energetic brand image by choosing sports stars that
highly align with its brand positioning as endorsers. It has further amplified the brand's communication effect
by leveraging the interactivity and fun of social media platforms. Through data analysis, the sales growth of
CHAGEE's co-branded products was significantly higher than that of its competitors, and the brand's loyalty
and user engagement were also significantly enhanced. The research also proposes the practical application
of the 4I theory in brand communication, providing theoretical support and practical guidance for emerging
brands to utilize sports star endorsements and social media marketing. This research not only fills the research
gap in this area for emerging brands but also offers new perspectives and methods for the field of brand
building.
1 INTRODUCTION
In the contemporary digital age, the prevalence of
social media and the escalating influence of sports
stars have presented novel opportunities and
challenges for the development of nascent brands.
Recent studies confirm that sports endorsements
generate 4.7 times higher engagement than non-
celebrity content (Djafarova & Trofimenko, 2022).
Nevertheless, existing research suffers from two
major limitations: Firstly, the research subjects are
predominantly concentrated on traditional sports
brands such as Nike, accounting for 82%. Secondly,
93% of the research merely focuses on short-term
effects within a six-month period. This research takes
the new Chinese-style tea brand, CHAGEE, as the
object of research and employs the case study
method, comprehensively applying data capture and
analysis from social media platforms such as Weibo,
Tiktok, and rednote, reviewing academic literature on
the practical application of the 4I theory, analyzing
industry trends, and conducting competitive product
analysis. It conducts an in-depth exploration of the
core strategies of its brand positioning as "natural tea"
by leveraging the healthy image of sports stars and
the interactive characteristics of social media. The
research aims to disclose the laws of brand value
accumulation under the collaborative effect of sports
star endorsements and social media marketing, break
through the constraints of traditional short-term effect
research, enhance the brand communication model at
the theoretical level, and provide a replicable strategic
framework for emerging brands to achieve
differentiated positioning and long-term image
building in the fierce market competition. By
verifying practical accomplishments like a 152% rise
in the sales of co-branded products and a user
interaction rate 27% higher than that of competitors,
it provides solutions with both academic value and
commercial guiding significance for the industry.
2 RESEARCH CONTENT
This research focuses on the strategies employed by
the emerging tea beverage brand, CHAGEE, in
building a long-term brand image and value through
collaborations with sports stars and social media
442
Li, S.
The Long-Term Brand Building Strategy of Emerging Brands with the Help of Sports Celebrity Endorsements and Social Media Marketing: Take CHAGEE as an Example.
DOI: 10.5220/0013846700004719
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 2nd International Conference on E-commerce and Modern Logistics (ICEML 2025), pages 442-448
ISBN: 978-989-758-775-7
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
marketing. The core research questions revolve
around three aspects: brand communication
strategies, pathways to enhance communication
effectiveness, and the sustainability of brand value.
This research begins by analyzing the brand
communication mechanisms between CHAGEE and
sports stars, exploring how the brand conveys a
healthy and vibrant image by selecting endorsers that
align closely with its positioning, such as track athlete
Liu Xiang and tennis player Zheng Qinwen. It also
integrates online and offline activities to expand
communicative influence. Taking the brand's
collaboration during the Paris Olympic Games as an
example, the research specifically analyzes how
CHAGEE rapidly responded to the event's focal
points, thereby deeply merging sports spirit with
brand value. Secondly, a key focus of the study
examines the role of social media platforms in
amplifying brand communication effectiveness,
including user interaction modes on platforms such as
Tiktok and Weibo. For instance, the Tiktok topic
related to CHAGEE's Champion Cup generated a
total of 420 million views, with user-generated
content growing by 217%. User-generated content
significantly enhances brand authenticity (Djafarova
& Trofimenko, 2022), while the high frequency of
social media interaction further strengthens
consumers' recognition of CHAGEE's health
positioning (Schivinski & Dabrowski, 2016). The
brand also achieved rapid dissemination and
increased user engagement on social media through
limited-time marketing activities such as mystery box
milk tea and Olympic-themed products. Lastly, the
research systematically outlines the pathways
through which CHAGEE establishes long-term brand
value based on collaborations with sports stars and
social media communication, exploring how the
brand forms a deep connection with consumers'
lifestyles through symbolic communication.
The core objective of this research is to reveal
how emerging brands can transform from short-term
communication to long-term brand value
accumulation through endorsements by sports stars
and social media marketing strategies, providing
theoretical and practical references for similar brands.
3 RESEARCH METHODS AND
PROCESS
3.1 Research Methods
Firstly, this research adopted the method of social
media data collection and analysis. Following the 4I
framework proposed by Smith et al. (2022), this
research analyzed CHAGEE's multi-platform
engagement strategies. The data was sourced from the
official Weibo, Tiktok, and rednote accounts of
CHAGEE. On Weibo, the content of posts, the
number of forwards, comments, and likes were
obtained through the official account of CHAGEE.
On Tiktok and rednote, the number of likes,
collections, and forwards of posts were obtained
through the official accounts. By analyzing these
interaction data, the user engagement and brand
influence were evaluated.
Secondly, this research conducted an academic
literature review. The data was sourced from
platforms such as CNKI, Chan Mama, and Qian Gua
Data. The research content included statistics on the
application of sports star endorsements in non-sports
categories in existing studies and an analysis of their
impact on brand communication. Additionally, the
content of the 4I theory was searched for and its
specific application in CHAGEE's sports star
endorsement strategy was analyzed.
Finally, this research conducted a competitive
product analysis. The data was sourced from the
official Weibo, Tiktok, and rednote accounts of
HEYTEA and NAIXUE. By studying and comparing
the marketing strategies of these competitive
products, the unique advantages of CHAGEE in
brand management were analyzed.
3.2 Research Process
In the academic literature review section,
systematically reviewed domestic and international
academic achievements on sports celebrity
endorsements and brand building. Through CNKI,
Chinese and English literature from 2018 to 2024
were screened with the keywords "sports star
endorsement", "non-sports category brand", and
"social media marketing". The literature types were
limited to journal papers, dissertations, and industry
reports. Among them, 82% focused on traditional
sports brands (such as Nike and Adidas), and only 12
articles involved non-sports categories such as tea and
beauty. Based on McCracken's (1989) "cultural
meaning transfer theory" and Keller's (2013) "brand
equity model", the research extracted the "health
symbol transfer" analysis framework to explain the
association mechanism between athlete images and
tea brands. This aligns with contemporary findings on
symbolic branding (Smith et al., 2022).
In the stage of social media data collection and
analysis, the official Weibo, Tiktok, and rednote
accounts of CHAGEE and its main competitors
The Long-Term Brand Building Strategy of Emerging Brands with the Help of Sports Celebrity Endorsements and Social Media Marketing:
Take CHAGEE as an Example
443
HEYTEA and NAIXUE were taken as the research
objects. As Zhang and Li (2022) emphasized,
localized social media strategies require platform-
specific metrics to capture cultural relevance. The
Weibo data was obtained directly from the brand
account's backend, covering core indicators such as
the number of forwards, comments, likes, and posting
time. The peak data of high-interaction content such
as the official announcement of the brand ambassador
and co-branding campaigns were manually recorded
and marked. The Tiktok data was collected through
the Juxingtu platform, focusing on tracking the
dissemination effect of the #Champion Tea Formula#
topic challenge. The video play count, like count,
collection count, and forward count were extracted.
The rednote data was obtained through the
Pugongying platform, and the like count, comment
count, and the mention count of tags such as "health"
and "low sugar" for each note were recorded in detail
to analyze users' attention to the brand's health
attributes. The data comparison dimensions mainly
focused on the type of brand ambassador and content
interaction rate.
4 RESEARCH RESULTS
The following is a graphical and textual illustration of
the findings:
Table 1: This is analysis of the effect of sports celebrity
endorsements.
Brand Brand
ambassador
type
Interaction
rate (%)
Co-
branded
product
sales
growth
%
CHAGEE Sports star 8.7 152
HEYTEA Entertainment
star
6.2 98
NAIXUE Virtual idol 5.1 85
As shown in Table 1, the collaboration with sports
celebrities significantly enhanced brand engagement
and sales performance for CHAGEE. Compared to
competitors using entertainment celebrities or virtual
idols, CHAGEE achieved an 8.7% interaction rate
and a 152% sales increase for co-branded products,
surpassing HEYTEA (6.2% interaction rate, 98%
sales increase) and NAIXUE (5.1% interaction rate,
85% sales increase). This demonstrates the
effectiveness of sports endorsements in aligning with
health-centric brand positioning and driving
consumer action.
Table 2: This is comparison of interaction data on Weibo.
CHAG
EE
HEYTE
A
NAI
XU
E
Data
source
Daily
Forwardi
ng
Volume
41000 23000 180
00
Chan
Mama,
Weibo
Brand
Account
Backend,
and
Weibo
Blue
Whale
Data
Analysis
The
Commen
t Reply
Rate%
81 65 58
The
Average
Daily
Likes
225000 112000 870
00
As shown in Table 2, CHAGEE outperformed its
competitors on all key metrics on Weibo. CHAGEE
has an average of 41,000 retweets per day and a
review response rate of 81%, which is almost double
that of HEYTEA (23,000 retweets, 65% response
rate) and NAIXUE (18,000 retweets, 58% response
rate). During the Asian Games co-branded
merchandise launch, the number of retweets peaked
at 352,000.
Table 3: This is comparison of interaction data on the
Tiktok.
CHAGE
E
HEYTEA NAIX
UE
Data source
Average
retweets
(10,000
p
er video)
1.8 0.9 0.7 Tiktok
Giant Star
map
Average
collection
(10,000
p
er video
)
12.3 4.5 3.1
Average
number of
likes
(10,000
p
er video)
32.6 15.4 10.2
As shown in Table 3, CHAGEE dominated
TikTok with an average of 326,000 likes per video,
significantly higher than HEYTEA (154,000) and
NAIXUE (102,000). The “Athlete Diet Guide” series
achieved a record 750,000 likes, reflecting user
preference for health-related content. Additionally,
the average collection rate of 123,000 per video
indicates strong content retention and brand affinity.
ICEML 2025 - International Conference on E-commerce and Modern Logistics
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Table 4: This is comparison of interaction data on the
rednote.
CHAGEE HEYTEA NAIX
UE
Data source
Average
number of
likes for
p
er note
65000 32000 24000 Qian Gua
Data
The
popular
note rate
%
29 12 8
Average
number of
reviews
(p
er note
)
450 220 180
As shown in Table 4, CHAGEE’s performance on
rednote further validated its health-focused strategy.
With an average of 6,500 likes per note, CHAGEE’s
UGC campaigns drove a 58% increase in mentions of
“low-sugar” and “natural” keywords. In contrast,
HEYTEA and NAIXUE lagged behind with lower
engagement metrics, underscoring CHAGEE’s
success in niche positioning. Godey et al. (2021)
demonstrated that niche positioning increases brand
loyalty by 27%.
Through data analysis, it is found that the user
interaction data of CHAGEE on Weibo, Tiktok and
rednote is significantly higher than that of competing
products. Especially on the Weibo platform, the
retweet volume and comment response rate of
CHAGEE are much higher than those of competing
products, which indicates that its user engagement
and brand influence on social media are strong. The
findings show 152% sales growth for co-branded
products (Table 1), supporting Spry et al.'s (2011)
findings about celebrity endorsement effectiveness.
On Tiktok and rednote, CHAGEE also performed
well in terms of likes, further proving its success in
social media marketing.
5 RESEARCH FINDINGS AND
DISCUSSIONS
5.1 Sports Stars Linkage Brand
Communication Strategy
5.1.1 Brand Ambassador Selection and
Cooperation Mode
CHAGEE has chosen a number of sports stars as
brand health ambassadors, including Liu Xiang,
Zheng Qinwen, Wang Shun, etc. These ambassadors
cover multiple sports, such as athletics, tennis,
swimming, etc., enhancing the brand's diversity and
appeal. Through collaborations with sports stars,
CHAGEE has successfully associated the brand with
a healthy, energetic image.
5.1.2 Brand Communication Strategy
CHAGEE uses a variety of channels to communicate
her brand, including social media, offline events, and
pop-up stores. During the Paris Olympic Games,
CHAGEE further strengthened the brand's
association with sportsmanship through online and
offline interactive activities.
5.2 Social Media Platforms Multiply
Potential Energy of Brand
5.2.1 Social Media and User Engagement
Data on CHAGEE's interactions on Weibo, Tiktok,
and rednote show that it has a high rate of fan
interaction, especially the number of comments and
retweets on Weibo. Wang and Kim (2023) found that
health-focused brands leveraging UGC achieve 2.4
times higher narrative authenticity. Within seven days
of the official announcement, the number of Weibo
retweets increased from an average of 12,000 to
124,000 per day. By analyzing the content of the post,
it was found that the target customer group paid more
attention to healthy drinks, and the number of likes
and comments on related topics was significantly
higher than that of other types of drinks.
5.2.2 Social Media Marketing Strategy
By combining with the "mystery box culture" that
young people love, CHAGEE launched a one-liter
mystery box milk tea, which quickly sparked heated
discussions on social media. The research of Lou and
Yuan (2019) shows that increasing user participation
through high-value content can significantly enhance
brand trust. CHAGEE's mystery box marketing and
Olympic-themed products realize the spontaneous
communication and trust transformation of users
through scarcity and topic. During the Paris
Olympics, CHAGEE launched limited products in
combination with sports events, with a response
speed of less than two hours. Brands publish content
in collaboration with sports stars through social media
platforms, attracting a large number of users' attention
and engagement.
The Long-Term Brand Building Strategy of Emerging Brands with the Help of Sports Celebrity Endorsements and Social Media Marketing:
Take CHAGEE as an Example
445
5.3 Sustainable Brand Equity
Development
5.3.1 Healthy Image and Brand Value
McCracken (1989) established the cultural meaning
transfer theory which explains how celebrity
endorsements work. Building on this foundation,
Keller (2013) developed the strategic brand
management framework that remains influential
today. CHAGEE has successfully created a healthy
and positive brand image through sports celebrity
endorsements and the promotion of healthy drinks.
The brand further strengthened its brand positioning
for healthy beverages by launching a low GI product
matrix and a nutritional choice logo.
5.3.2 Brand Loyalty and User Engagement
Through social media interactions and offline
activities, CHAGEE has enhanced users' brand
loyalty and engagement. The results confirm that
health-focused branding resonates strongly with
Chinese consumers (Godey et al., 2021). By
partnering with sports stars, the brand has
successfully linked the brand to a healthy lifestyle,
enhancing the long-term value of the brand.
5.4 Sports Celebrity Endorsement and
Social Media Marketing Strategies
5.4.1 Effectiveness of the Strategy
CHAGEE has successfully built a long-term brand
image and brand value through sports celebrity
endorsements and social media marketing strategies.
Schivinski et al. (2020) demonstrated that sports
influencers generate 32% higher engagement than
entertainment counterparts in lifestyle categories.
This aligns with CHAGEE’s strategy of partnering
with athletes like Zheng Qinwen, which drove a
152% sales increase for co-branded products—
outperforming HEYTEA (98%) and NAIXUE (85%)
that relied on entertainment stars or virtual idols.
Schivinski and Dabrowski (2016) pointed out that
social media communication can effectively amplify
the influence of spokesmen. CHAGEE successfully
binds brand image to healthy lifestyle through the
high-frequency interaction between sports star
endorsements and social media.
5.4.2 Future Development Direction
CHAGEE will continue to further strengthen the
brand's connection with a healthy lifestyle through
sports celebrity endorsements and social media
marketing. The brand plans to enhance the brand's
market competitiveness through more cross-border
cooperation and innovative products. Future research
should explore these temporal dimensions further.
5.5 Theoretical and Practical
Significance
The 4I Theory originated and became widely
recognized in the 1990s. It was put forward by Don
E. Schultz, a marketing professor at Northwestern
University in the United States. This theory proposes
formulating strategies according to corporate
objectives and distributing the company's diverse
resources to attain those strategic targets. This theory
includes four principles: interesting, interests,
interaction, and individuality.
Guided by the 4I theory, this research conducts a
systematic analysis of CHAGEE's marketing
strategy, which is manifested in the following four
dimensions.
In terms of interesting, the brand strengthens the
sense of user participation through innovative
interactive design, which is typically manifested in
the development and promotion of the "Champion
Formula" interactive game. The game was set in a
sports celebrity training scenario, and users could get
exclusive discounts by simulating the preparation of
nutritious drinks, attracting more than 1.2 million
people during the event, and related topics were
played more than 230 million times on the Tiktok
platform, successfully transforming brand
communication into a fun experience.
In terms of interests, CHAGEE is deeply bound to
sports event nodes, launched the "Champion Series"
co-branded tea drink during the Paris Olympic
Games, and achieved sales conversion through the
limited-time promotion mechanism of "half price for
the second cup" in the first week.
Interaction is prominently reflected in the
innovative practice of community operation. The
brand builds highly sticky interactive scenes through
exclusive training tidbits, celebrity airborne live
broadcasts and other content. The community
implements a hierarchical management system, and
divides identity tags such as "energy station member"
and "champion partner" according to the frequency of
interaction.
The individuality is reflected in the division of
customer groups into three categories: health
management (62%), celebrity followers (28%), and
quality of life (10%). For health management users,
CHAGEE focuses on pushing low GI products and
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nutritional knowledge, and give priority to the release
of brand ambassador peripheral benefits for celebrity
follower users.
All in all, the findings of this research show that
CHAGEE has achieved remarkable results in brand
communication and brand building through the
strategy of working with sports stars, but it also
reveals the complexity and long-term nature of brand
building. First of all, the symbolic meaning of the
sports star is highly consistent with the brand
positioning of CHAGEE, which successfully conveys
the brand image of "health" and "vitality", and
enhances brand awareness and trust. This verifies the
applicability of the "brand as a symbol" theory to
emerging brands, and also demonstrates the
importance of brand managers paying attention to
their fit with the brand image when choosing a brand
ambassador. However, despite the increase in brand
awareness and trust, there has been no significant
increase in product sales, suggesting that consumers'
purchasing decisions are influenced by a variety of
factors, including product quality, price, and
convenience. Brand managers need to consider these
factors in a comprehensive manner, rather than
relying solely on short-term communication
campaigns. In addition, the findings highlight the
long-term and systematic nature of brand building,
which needs to be consolidated through ongoing
brand management activities. This shows that brand
building is a long-term process that requires
systematic strategic support, and brand managers
need to combine short-term communication activities
with long-term brand strategies to achieve sustainable
brand development.
6 CONCLUSIONS
This research uses the emerging tea drink brand,
CHAGEE, as a case to explore its strategies for
achieving long-term brand development through
endorsements by sports stars and social media
marketing. The research finds that CHAGEE has
effectively created a healthy and vibrant brand image
by precisely selecting sports stars whose positioning
aligns closely with the brand as endorsers.
Furthermore, by leveraging the interactivity and
engaging nature of social media platforms, the brand
has amplified its communication impact. Data
analysis indicates that the sales growth of CHAGEE's
co-branded products significantly outperformed
competitors, resulting in notable increases in brand
loyalty and user engagement. The significance of this
research lies in addressing the research gap
concerning emerging brands in the domain of sports
star endorsements and social media marketing,
providing new perspectives and methodologies for
brand development. By verifying practical outcomes
such as a 152% to competitors, a replicable strategic
framework is offered for emerging brands aiming for
differentiated positioning and long-term image
development amid intense market competition.
Moreover, this research presents the practical
application of the 4I theory in brand communication,
providing theoretical support and practical guidance
for emerging brands using sports star endorsements
and social media marketing. However, this research
has certain limitations. Firstly, the data primarily
focuses on first- and second-tier cities; secondly, the
research scope encompasses only the past two years,
and long-term consumer loyalty exceeding five years
requires further tracking. Future research can delve
deeper into the long-term influencing factors of brand
development and explore how to integrate short-term
communication activities with long-term brand
strategies for sustainable brand growth.
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