insufficient. The brand overly relied on co-branding
partnerships in the vertical art field (e.g. Pine Art
Museum), and failed to expand mass traffic entrances
such as film, TV and gaming, resulting in weak
consumer awareness outside the target circle, which
is contrary to the principle of “omni-channel synergy"
advocated by the IMC theory. Second, the absence of
behavioural incentive tools. Although the holiday
limited edition (such as the Mid-Autumn Festival gift
box) maintains the high-end tone through scarcity, the
long-term lack of discounts, gifts and membership
incentives (such as the empty bottle recycling
programme) has led to a lack of conversion rate of
new customers, and it is difficult to sustainably
increase the rate of repurchase relying only on
cultural identity. Finally, the innovation of promotion
means lags behind. Relying on the hunger marketing
strategy of “limited rush”, lacking interactive games
such as live limited-time discounts, and comparing
with the “consumption is to get peripheral” mode of
"Dream China Book" co-branded by Xi Tea, To
Summer has failed to reduce the decision-making cost
of consumers through interesting promotions,
resulting in the conversion efficiency of
advertisements after reaching the behaviour of the
customers is affected by the lack of innovation. As a
result, the efficiency of behavioural conversion after
reaching consumers is limited.
4 SUGGESTIONS
4.1 Product
To Summer needs to break through the aroma
homogenisation predicament, accelerate product
iteration and broaden the cultural narrative
dimension, through “open innovation” to build the
user co-creation mechanism, for example, through the
Xiaohongshu, microblogging and other social media
to solicit consumers to regional culture (such as
Jiangnan, Lingnan) fragrance inspiration, the
development of regionally limited series to enhance
the differentiation, to break the single At the same
time, in view of the general effect of fragrance
diffusion and the problem of short fragrance retention
time, Formula optimization may be achieved through
collaboration with specialized spice research
institutes, accompanied by the adoption of
microcapsule slow-release technology to prolong
olfactory persistence (Zhou et al., 2022).
Concurrently, explicit documentation of
technological enhancements should be systematically
integrated into product specifications to validate
functional claims. Or the introduction of intelligent
diffusion technology, reference to the atomisation
diffusion system of the Inhalio Digital Fragrance 3.0
platform, the development of intelligent
aromatherapy machines that support mobile phone
APP control, to improve the diffusion efficiency and
scene adaptability. This kind of technological
upgrade can not only solve the practical pain points
of user feedback, but also consolidate the high-priced
positioning through the composite narrative of
“technology + culture”.
4.2 Price
To address the disconnect between the pricing system
and the needs of the sinking market, To Summer can
adopt a “pyramid-type price stratification” strategy:
retain the existing high-end product line to maintain
the brand's tone, while launching miniaturised, low-
cost entry models (such as mini aromatherapy candles
and travel-size perfume) to meet the needs of
customers to taste and strengthen the cost-
effectiveness of the perceived value for money. You
can also launch the To Summer sub-brand, pricing
down to 200-300 yuan range, using simplified
packaging and small volume specifications to reduce
the threshold. Specific reference can be made to the
strategy of Hermes to launch the “Petit h” sub-line,
covering different consumption levels through
product line extension (Chen, 2021).
4.3 Place
In order to optimise To Summer’s channel strategy, it
is recommended to build a ‘omni-channel matrix’ to
break through the growth bottleneck: offline should
accelerate the layout of experience shops in new first-
tier cities, and the offline channel can explore the
mode of ‘urban flash mob + cultural space
cooperation’, and short-term stationing in the scenes
of art galleries, bookstores and other scenarios in
second- and third-tier cities, so as to test the market
potential at a low cost. Online need to reduce the
dependence on a single platform, can be stationed in
NET-A-PORTER and other international e-
commerce platforms, the layout of Jieyin e-commerce
and get things and other emerging channels, the use
of short-video content intuitively conveying the
fragrance scene experience (such as the ‘sleepy
aromatherapy’ demonstration of the use of the ‘sleepy
aromatherapy’). At the same time, the operation of
private traffic was optimised, combined with the
implementation of personalised fragrance
recommendation services via WeChat to enhance