
2 BACKGROUND OF HR
ANALYTICS AND ITS TYPES
Talent acquisition is a process that, unlike the nor-
mal recruitment process, occurs when companies try
to fill the talent pool in their organizations. Recruit-
ment will not only focus on open positions but will
also take into account the company’s goals. Because
the stakes are higher, it’s more important to develop
tactical HR analytics and data from recruiting to cap-
ture the right talent.
Recruiting, identifying, and motivating the right
employees is equally important in workforce man-
agement (Sinha, Khusru et al. 2021). HR analyt-
ics eliminates the trial-and-error method and helps
to reduce the skill gap by refining the process. A
blend of the man-power and right skill sets can lead
to successful business results. HR analytics can sig-
nificantly enhance organizational efficiency by opti-
mizing workforce planning, thereby reducing costs.
Inaccurate staffing—whether it’s overstaffing, under-
staffing, or hiring the wrong talent—can adversely af-
fect the bottom line. Implementing effective analytics
helps ensure the right talent is in place, fostering a
high-performing organization.
The four types of HR analytics—descriptive, diag-
nostic, predictive, and prescriptive (Figure 1)—each
offer a unique perspective on a company’s data. While
each type has its own advantages and disadvantages,
they are interrelated and build upon one another.
2.1 Descriptive Analytics
Raw data, on its own, lacks utility and fails to provide
insights into causality. However, once combined, it
becomes invaluable. Descriptive analytics is the sim-
ple type of analytics that is commonly utilized for
generating reports, KPIs (Key Performance Indica-
tors) and business metrics that enable companies to
track performance and other trends. It transforms his-
torical data into comprehensible summaries, facilitat-
ing performance tracking and trend analysis. For in-
stance, an organizational report detailing every em-
ployee fall under descriptive analysis. Even further
breakdowns by demographics fall within this cate-
gory. More complex metrics such as turnover rates or
time-to-fill positions also exemplify descriptive ana-
lytics, as they are based on historical data to elucidate
past occurrences (Sarah, et al. 2018). However, a sole
focus on descriptive analytics can lead to a reactive
approach. As HR evolves to meet dynamic business
needs, a shift towards proactive strategies becomes
imperative.
2.2 Diagnostic Analytics
Diagnostic analytics transforms data into meaningful
insights by identifying patterns, variances, and causal
relationships, while also taking into account internal
and external factors. It explains the reasons behind
the events highlighted by descriptive analytics (Kaur
and Phutela, 2018). For example, a diagnostic report
might rank the reasons why salespeople have left an
organization, such as low quota attainment or higher
base salaries offered by competitors. By revealing the
underlying causes of the events shown by descriptive
data, diagnostic analytics makes it easier to determine
where to focus efforts to address and mitigate prob-
lems.
2.3 Predictive Analytics
While descriptive analytics looks backward, predic-
tive analytics focuses on the future. Statistical mod-
els and forecasts aim to predict what might occur in
the future based on patterns in data. These models
are built on patterns identified through descriptive an-
alytics, with the goal of proactively meeting the or-
ganization’s needs. For instance, predictive analytics
can assist the talent acquisition team in determining
if a candidate is compatible with the organization’s
culture before making a hiring decision (Sarah, et al.
2018). It can also estimate how long a person is likely
to continue in the company.
2.4 Prescriptive Analytics
Once the future is predicted, the next step is determin-
ing what actions to take. Prescriptive analytics offers
recommendations on how to act on forecasts and past
results.
This analysis method is particularly valuable for
organizations during peak or busy time. For exam-
ple, a retailer might use prescriptive analytics to de-
cide how many employees to schedule during the hol-
idays, or a park might determine staffing needs for the
summer months. Additionally, prescriptive analytics
can help tailor the onboarding process for new hires
based on their specific skills and strengths (Bertsimas
and Kallus, 2020)
2.4.1 Benefits of Prescriptive Analytics over
Predictive analytics
Predictive analytics forecasts the most likely outcome
of an action, while prescriptive analytics takes a most
preemptive approach by recommending which ac-
tions or decisions are most likely to result in the de-
sired outcome. In the realm of HR challenges, like
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