employees' who respect differences."
This finding shows that ASN in IKN are starting
to develop a more open collective identity and respect
cultural diversity. This is different from previous
research, which showed that social identities in
multicultural environments in big cities are often
more exclusive and focused on certain ethnic or
religious groups (Rahmawati, 2021). This inclusive
identity transformation process supports social
identity theory, which states that collective identity
can develop and change according to the social
environment (Janoski, 2012).
The results of the study show that ASN in IKN
Nusantara, especially leaders, adopt a more inclusive
collective identity as "IKN employees." In the FGD
discussion, ASN leaders acknowledged that this
identity transformation occurred through an
adaptation process triggered by a new environment
that required them to interact with individuals from
various cultural backgrounds. This process is relevant
to Tajfel & Turner's (1979) social identity theory,
which states that individual identities in social groups
can develop according to the existing social
context(Joppke, 2002; Roche, 2002).
In IKN, the formation of this collective identity is
supported by several specific factors. First, the
government explicitly designed IKN Nusantara as a
multicultural city with policies that emphasize
cultural integration. ASN leaders in IKN have the
responsibility to translate this policy into daily
practice, encouraging them to prioritize unity and
togetherness above ethnic or cultural differences. One
ASN leader said, "We work for one goal as part of the
'IKN community'. This is not just about work, but
about how to build a city together from the beginning
by respecting all existing differences."
In contrast to previous studies that found a
tendency for individuals to maintain a strong regional
identity in big cities, such as Jakarta and Surabaya
(Habibah & Setyowati, 2022; Rahmawati, 2021),
where local identity often causes social segregation,
in IKN the collective identity as part of the “IKN
community” tends to be more prominent. These
results support the idea that new conditions in IKN
allow social identity to be more dynamic and more
inclusive of the various cultures involved. Intergroup
Interaction: Strengthening Social Cohesion Amidst
Diversity
Social interaction between ASN groups in IKN is
recognized as quite high, with systematic efforts to
encourage integration between employees from
different cultural backgrounds. For example, a
respondent said, "We routinely hold cross-unit
meetings involving employees from various regions.
This allows them to get to know each other and work
together better." This result is supported by the
finding that 85% of ASN leaders felt an increase in
constructive social interaction in the work
environment.
This study found that more intensive interaction
in IKN differs from previous findings in Jakarta and
Surabaya, where cross-cultural interaction was often
hampered by rigid cultural boundaries (Habibah et
al., 2020; Litiloly, 2020). In IKN, the new work
environment and development orientation that
prioritizes inclusivity allow ASN from various
backgrounds to interact more easily. This finding
supports contact theory, which states that ongoing
interaction between different groups can reduce
prejudice and strengthen social ties (Li et al., 2017).
The research findings show that interactions
between groups in the IKN Nusantara are more
intense and constructive than in other big cities in
Indonesia. In particular, ASN leaders in the IKN
actively encourage cross-cultural activities involving
employees from various backgrounds. This finding
supports the contact theory proposed, which states
that direct and ongoing interaction between different
social groups can reduce prejudice and encourage
social cohesion (Gezer, 2019; Reichert, 2011).
The new IKN environment allows ASN from
various regions to interact without cultural
boundaries or established prejudices. One respondent
said, "We can't work by just maintaining the
interaction patterns from our respective home areas.
Everyone here is new and we have to adapt to each
other." This indicates that the IKN as a new city
provides an opportunity for each individual to start
social relationships in a more open way. Unlike
previous studies that showed social fragmentation in
big cities, social interactions in the IKN are more
fluid because there is no social hierarchy based on
long-standing cultural groups (Habibah & Sapriyah,
2022; Ibrahim, 2010).
In addition, intense interaction in IKN Nusantara
is also strengthened by the existence of social
structures and work activities designed to integrate
employees from various cultural backgrounds. For
example, the implementation of cross-departmental
programs encourages ASN from various cultures to
work together and communicate, which in turn
strengthens their social ties. This study provides
empirical evidence that with a supportive and open
environment, interaction between groups can
strengthen social cohesion, relevant to Berry's (2001)
view on the importance of integration in the
acculturation process in a multicultural society.