Enhancing Resilience: Integrated Pluralistic Agricultural Extension
Approach-Blueprint for Agricultural Transformation
Mathuabirami V
1
, Karthikeyan C
2
, Nirmala Devi M
2
and Paul Mansingh
3
1
Kumaraguru Institute of Agriculture, Erode, 638315, India
2
Department of Agricultural Extension and Rural Sociology, TNAU, Coimbatore, 641 003, India
3
VIT School of Agricultural Innovations and Advanced Learning, VIT, Chennai, India
Keywords: Service Providers, IPAE, Forward Linkage, Backward Linkage, Farmers.
Abstract: The Extension advisory systems have been playing a crucial role at the frontline of the response to the
COVID-19 pandemic in rural areas. In Tamil Nadu for implementing agriculture related schemes, policy
and to deliver extension advisory services to farming community there is separate wing called State
Department of Agriculture. The activities of state department of agriculture were supplemented through
other stakeholders such as Non-Governmental Organizations (NGOs), private sector, Farmer Producer
Organizations (FPOs), farmer groups for delivering extension advisory services to farmers. The EAS
provider has proven very instrumental for national and local governments as well as for rural communities
during the pandemic in bridging the information gap. Service providers such as state department of
agriculture and its line departments, KVK, input dealers, FPO and NGO worked together for delivering
EAS to the farming community in order to combat the challenges raised during the COVID-19 pandemic.
Considering the importance of EAS provided by various service providers during pandemic it is required to
propose an integrated pluralistic extension approach i.e., method of using public and private organization,
NGOs/ Voluntary organization for delivering service to the farming community in response to pandemic. So
far there is no pluralistic extension approach for delivering services to the farming community during
COVID 19 pandemic and also some unanticipated pandemic. Therefore the pluralistic approach developed
through this study would be helpful for farmers, policymakers, extension professionals and the scientists to
cope with not only COVID-19 pandemic situation but also any unanticipated pandemic in future that affect
their normal mode of delivering extension advisory and developmental services to farmers. IPAE refers to
the collaboration of extension service providers ie., State department of agriculture and its line departments,
Krishi Vigyan Kendras (KVKs), input dealers, Farmer Producer Organizations (FPOs) and Non
Government Organizations (NGOs) to provide forward and backward linkage to farmers.
1 INTRODUCTION
The world has significantly changed as a result of
the COVID-19 pandemic and the subsequent
lockdown. According to the World Health
Organization, as of May 16, 2020, 44,34,653 people
across 216 different countries were infected by
COVID-19, and about 6.81 per cent of them had
passed away. As of May 16, 2020, 85,940
individuals had been infected, and 2,752 people
expired due to COVID-19 in India (WHO, 2020).
The COVID - 19 pandemic may posed a serious
threat to food security and the livelihoods of the
world's most vulnerable (FAO, 2020b). According to
the FAO, the pandemic may force another 548
million people into poverty in the coming days. The
pandemic has affected all segments of the nation,
and agriculture is no exception. The COVID-19
pandemic coincided with peak months for the
harvest and marketing of rabi crops. In terms of
labour availability for crop harvesting and logistical
support for transporting the harvested produce,
lockdowns have severely disrupted farmers'
livelihoods (Dev and Sengupta, 2020). To ensure
guaranteed food production, access to a large
quantity of intermediate inputs such as seeds, feeds,
fertilizers, pesticides, and logistics are essential. The
food supply chain has been hampered by the
COVID-19 pandemic and the lockdown. Every
aspect of life has suffered greatly due to disruptions
168
V, M., C, K., M, N. D. and Mansingh, P.
Enhancing Resilience: Integrated Pluralistic Agricultural Extension Approach-Blueprint for Agricultural Transformation.
DOI: 10.5220/0012886100004519
Paper published under CC license (CC BY-NC-ND 4.0)
In Proceedings of the 1st International Conference on Emerging Innovations for Sustainable Agriculture (ICEISA 2024), pages 168-179
ISBN: 978-989-758-714-6
Proceedings Copyright © 2025 by SCITEPRESS Science and Technology Publications, Lda.
in the global food supply chain.
Extension and Advisory Services (EAS) and
other interventions have a vital role in addressing
farmers' needs during the COVID-19 pandemic
(FAO, 2020). The World Bank, in collaboration with
the National Rural Livelihood Mission (NRLM) in
India, has provided financial support to Self-Help
Groups (SHGs) to tackle issues arising from the
pandemic. SHG members were mobilized to ensure
a stable supply of fresh food to vulnerable
populations, disseminate COVID-19 advisory
services, and offer financial assistance. SHGs have
also actively contributed to the establishment of
around 10,000 community kitchens, production of
masks, sanitizer, and hand wash (World Bank,
2020).
The government has taken initiatives to support
farmers, including a substantial Rs.1.7 trillion
package, distribution of Rs.6,000 to farmers through
the PM-Kisan scheme, and increased wages for
MGNREGA employees. Agricultural Produce
Market Committees (APMCs) have been
strengthened to allow farmers to sell their produce
beyond allocated mandis. The government has also
provided cash and other support for informal sector
workers, established PM care funds, and announced
relief measures. During the lockdown, the India
Council of Agricultural Research (ICAR) released
state-specific guidelines for farmers, covering
harvest, post-harvest, and marketing practices
(ICRISAT, 2020).
Debt relief measures for loanee farmers include a
three-month moratorium on agricultural term and
crop loans until May 31, 2020, with a 3.0%
reduction in crop loan interest rates up to Rs.
3,00,000/-. In Meghalaya, the Department of
Agriculture & Farmers' Welfare implemented 1917
iTEAMS in March 2020 to purchase vegetables
from farmers and distribute them to retail outlets.
Kerala's government has collectively procured fruits
and vegetables, established networks for marketing,
and connected producers to online platforms. Seeds
of various vegetables were distributed to encourage
kitchen gardens, and informational videos were
provided during the lockdown.
Chhattisgarh introduced the Rajiv Gandhi Kisan
Nyay Yojana to provide income supplements to rice,
maize, and sugarcane farmers. Andhra Pradesh set
up temporary Rythu Bazars and converted
government buses into Mobile Rythu Bazars,
ensuring direct farm-to-fork supply chains. Punjab
and Haryana provided Curfew Vehicle Passes to
farmers and increased purchasing centers to
minimize transportation costs. The e-Pass system in
Punjab facilitated mobility passes for mandi farmers.
Extension and Advisory Service providers play a
crucial role in minimizing the impact of COVID-19
and the subsequent lockdowns. Several initiatives
have been undertaken by public and private
extension players to offer Extension and Advisory
Services (EAS) to farmers to mitigate the impact of
the lockdown on the agriculture sector. International
and national organizations’ activities and
interventions helped farmers to take essential
preventive steps to overcome the crisis. Stakeholders
such as ICAR, state line departments, ATMA,
KrishiVigyanKendras (KVKs), Farmer Producer
Organisations (FPOs), agri business companies, Non
Government Organisations (NGOs), Civil Society
Organisations, Self Help Groups (SHGs), and input
dealers have played an important role by quickly
adapting to the crisis. Farmers have been able to
respond to supply chain disruptions more efficiently
and promptly because of stakeholder initiatives and
interventions. These initiatives and interventions
assisted farmers in resolving agricultural issues
caused by COVID - 19 and the global lockdown.
During the lockdown, the EAS provided
comprised the promotion of short value chains and
growing own food - both in urban and rural areas;
virtually meeting the food requirements of millions;
balancing labour demand and supply - facilitating
farmers' access to storage facilities, while
encouraging e-commerce where applicable. In
addition, some of the extension services provided
during the lockdown consist of establishing linkages
with social protection services, developing social
safety nets, implementing insurance schemes,
advising on alternative income generation
opportunities and resolving local conflicts (FAO,
2020a). Extension and Advisory Services (EAS) and
other interventions play a pivotal part in responding
to the farmers need (FAO, 2020). The Extension
advisory systems have been playing a crucial role at
the frontline of the response to the COVID-19
pandemic in rural areas.
In Tamil Nadu for implementing agriculture
related schemes, policy and to deliver extension
advisory services to farming community there is
separate wing called State Department of
Agriculture. The activities of state department of
agriculture were supplemented through other
stakeholders such as Non-Governmental
Organizations (NGOs), private sector, Farmer
Producer Organizations (FPOs), farmer groups for
delivering extension advisory services to farmers.
The EAS provider has proven very instrumental for
national and local governments as well as for rural
Enhancing Resilience: Integrated Pluralistic Agricultural Extension Approach-Blueprint for Agricultural Transformation
169
communities during the pandemic in bridging the
information gap. Service providers such as state
department of agriculture and its line departments,
KVK, input dealers, FPO and NGO worked together
for delivering EAS to the farming community in
order to combat the challenges raised during the
COVID-19 pandemic. Considering the importance
of EAS provided by various service providers during
pandemic it is required to propose an integrated
pluralistic extension approach i.e., method of using
public and private organization, NGOs/ Voluntary
organization for delivering service to the farming
community in response to pandemic. So far there is
no pluralistic extension approach for delivering
services to the farming community during COVID
19 pandemic and also some unanticipated pandemic.
Therefore the pluralistic approach developed
through this study would be helpful for farmers,
policymakers, extension professionals and the
scientists to cope with not only COVID-19
pandemic situation but also any unanticipated
pandemic in future that affect their normal mode of
delivering extension advisory and developmental
services to farmers. Therefore the study was
undertaken with the objective to propose an
Integrated Pluralistic Agricultural Extension
Approach in response to pandemic scenario”by
evaluating the effectiveness of extension and
advisory services provided by various service
providers in the perspectives of farmer and service
provider
2 RESEARCH METHODOLOGY
A cross-sectional research design was employed for
the study. Data were collected from the farmers and
service providers. Paper-Pencil survey method was
used to collect data from the farmers and service
providers. The survey approach is useful for
evaluating opinions and trends by gathering
quantitative data (Newstedet al., 1998). The sample
size was estimated using cochran’s formula (n=350).
The sample was selected randomly from the list of
population.
A survey method was used to collect the data from
the respondents. Questionnaire was pre tested to
ensure objectivity and unambiguity.
2.1 Locale of Research
The study was carried out at Coimbatore and
Tiruvallur districts of Tamil Nadu. The locale of the
study is depicted in Figure 1.
Figure 1. Map depicting study area
2.2 Selection of District
The study area was selected based on the following
criteria.
i. Severity of COVID-19 pandemic i.e., incidence of
maximum number of cases
ii. Domination of agricultural activity
The top five districts affected by COVID 19 in
Tamil Nadu were Chennai, Coimbatore,
Chengalpattu, Tiruvallur and Erode. The area under
cultivation in Chennai, Coimbatore, Chengalpattu,
Tiruvallur, and Erode were 416 ha, 1,75,422 ha,
78,114 ha, 1,47,641 ha, and 1,70,052 ha,
respectively. Thus, the Chennai, Chengalpattu, and
Tiruvallur districts were located in the northern
zone. Coimbatore and Erode districts are located in
the western zone. To cover different agricultural
zones and to satisfy the above criteria among these
districts, the Coimbatore and Tiruvallur districts
were purposively selected for conducting the study.
2.3 Sample Size Estimation
2.3.1 Clientele (Farmer) Sample Size
Estimation
Cochran formula calculates an ideal sample size and
gives the desired level of precision, desired
ICEISA 2024 - International Conference on ‘Emerging Innovations for Sustainable Agriculture: Leveraging the potential of Digital
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confidence level and the estimated proportion of the
attribute present in the population. Cochran’s
formula is considered especially appropriate in
situation with large populations.
Clientele (Farmer) Sample size estimation
The following formula is used to determine the
clientele sample size
𝑁=
𝑧
𝑝(1 𝑝)
𝑀𝐸
Where
N is the Sample size
z is the z-score
p the proportion of population of interest
ME is margin of error
The proportion of population engaged in
agricultural activities during COVID-19 pandemic
assumed to be 65 per cent. The margin of error was
assumed to be five per cent and therefore Z was
equal to 1.96. Therefore, estimated clientele sample
size is 350.
Therefore 175 respondents were selected from
each of the selected locale namely Tiruvallur and
Coimbatore. These 350 farmers were split into five
equal halves for evaluating the effectiveness of EAS
provided by various service providers ie., 70 farmers
separately were used for measuring the perception of
farmers towards the effectiveness of extension
intervention provided by line department of
agriculture, KVK, FPO, NGO and input dealers.
2.3.2 Service Providers Sample Size
Estimation
Service providers such as extension officials, KVK
scientist, input dealers and NGO officials were
purposively selected for the study. Based on the
availability of the service providers and also in order
to maintain objectivity, 60, 10, 30 and 30 numbers
of extension officials, KVK scientists, input dealers
and NGO officials were considered as sample size of
the respective category of service providers.
2.3.3 Selection of Respondents
Details on the number of farmers and service
providers selected for measuring the perception of
service providers and farmers towards the
effectiveness of extension intervention provided by
various service providers is given as follows.
Table 1. Distribution of farmers and service providers
selected for evaluating intervention
Service providers
Service
provider
sample
size
Clientele
sample size
(Farmers)
State Department of Agriculture
Online Trainin
g
70
70
Help line services
Mobile vehicle mode
of marketin
g
Sub Total 70 70
FPO
Vellin
g
iri FPO - 35
Veerara
g
havan - 35
Sub Total - 70
KrishiVigyan Kendra
Public KVK 5 35
N
GO KVK 5 35
Sub Total 10 70
Input dealers
Input dealers 30 70
Sub Total 30 70
NGO
IRCDS 10
70
Ramasamychinnamal
trus
t
5
AF 10
Chinma
y
i NGO 5
Sub Total 30 70
Total sample size 140 350
The respondents of the investigation were
farmers, extension officials of the state department
of agriculture and its line departments, input dealers,
NGO officials and KVK scientists. To study the
information needs of farmers during the COVID-19
pandemic in Tamil Nadu, samples were selected
based on a sample size estimation formula. To study
the perception towards the effectiveness of the
extension intervention provided by the state
department of agriculture and line departments, the
respondents considered were farmers and extension
officials and they were selected using a purposive
sampling method. To study the perception towards
the effectiveness of the extension intervention
provided by KVKs, the respondents considered were
KVK scientists and farmers and they were selected
using a purposive sampling method. Input dealers
and farmers were considered as respondents to study
the perception towards the effectiveness of the
extension intervention provided by input dealers.
NGO officials and farmers were considered
Enhancing Resilience: Integrated Pluralistic Agricultural Extension Approach-Blueprint for Agricultural Transformation
171
respondents to study the perception towards the
effectiveness of the extension intervention provided
by NGOs. Based on the results of effectiveness of
extension and advisory services provided by various
service provider in the perspectives of farmers and
service provider a holistic Integrated pluralistic
Agricultural Extension approach was developed.
3 RESULTS AND DISCUSSION
After evaluating the perspectives of both service
providers and farmers regarding the effectiveness of
extension and advisory services, it was evident that a
single service provider is insufficient to provide all
the necessary services and information needed by
farmers. Consequently, there is a necessity for a
pluralistic extension approach. In light of this, the
current research suggests that an Integrated
Pluralistic Agricultural Extension (IPAE) approach
can be effectively adopted by farmers through
collaboration with various service providers,
including the State Department of Agriculture and
its affiliated departments, KrishiVigyan Kendra
(KVK), non-governmental organizations (NGOs),
Farmer Producer Organizations (FPOs), and input
dealers. The IPAE approach developed in this study
is illustrated in Figure 2.
Figure 2. Integrated Pluralistic Agricultural Extension
Approach
3.1 Integrated Pluralistic Agricultural
Extension Approach (IPAE)
Since the 1980s, investments in public sector
extension have declined, while new challenges and
opportunities faced by producers have dramatically
increased the need for diversified services for
sustainable production, climate change adaptation,
links to markets and entrepreneurship, community
mobilization, nutrition-sensitive agriculture and
much more. Consequently, a whole host of new
extension and advisory services (EAS) providers
have emerged, including non-governmental
organizations (NGOs), input dealers, Farmer
Producer Organizations (POs). The landscape of
EAS has thus become more pluralistic. Thus, no
single provider can accommodate the changing and
complex needs of heterogeneous rural producers.
However, such pluralism raises a number of
challenges. The emergence of new providers may
increase the competition for resources and decrease
information and experience sharing. Multiple
uncoordinated EAS providers often result in gaps
and duplication of efforts, power imbalances,
contradictory messages, and a failure to address the
needs of certain producers. Without coordination,
pluralism merely entails the presence of different
providers in a country with no functional linkages
among them. Coordination is thus key to
harmonizing programmes and investments and to
responding more efficiently and effectively to the
demands of different producers. In such a landscape,
the existing pluralistic approach needs to redefine its
role and become more of a neutral arbiter with
coordinating, regulatory and quality assurance
functions. Service providers should collaborate to
ensure synergy in their services towards common
goals. Therefore the need for Integrate Pluralistic
Extension Approach (IPAE) arises from the
recognition that a singular approach to agricultural
extension may not effectively address the diverse
needs and challenges faced by farmers. By
integrating various extension methods and
incorporating multiple stakeholders, such as
government agencies, NGOs, FPOs and local
communities, IPAE can provide a more
comprehensive and tailored support system for
farmers. This approach also promotes knowledge
sharing, innovation, and sustainable practices in
agriculture, ultimately leading to improved
productivity and resilience in the face of crises like
the COVID-19 pandemic. By adopting this
approach, agricultural extension services can
effectively address the challenges faced by farmers
and ensure the availability of essential resources and
support. Additionally, the integration of diverse
stakeholders and expertise through IPAE can lead to
innovative solutions and resilient agricultural
systems that are better equipped to handle future
crises. This can lead to improved farmer
productivity, sustainable practices, and ultimately,
food security in times of crisis such as the COVID-
19 pandemic.
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Strength of IPAE Approach with respect to
conventional extension approach lies in its ability to
tap into a solely on top-down dissemination of
information, IPAE recognizes the value of local
knowledge, farmer experiences, and collaboration
with various stakeholders. This inclusive approach
not only fosters innovation and adaptability but also
promotes ownership and empowerment among
farmers. Additionally, by incorporating multiple
perspectives and expertise IPAE can better address
the diverse needs. This collaborative approach
allows for a more comprehensive understanding of
the challenges faced by the agricultural sector and
promotes innovative solutions that are tailored to
local contexts. By promoting collaboration and
knowledge exchange, IPAE aims to create a more
resilient and equitable agricultural sector that can
better adapt to future challenges such as climate
change. IPAE recognizes the need for a more
holistic and inclusive approach that takes into
account the long-term sustainability of agricultural
systems, as well as the well-being of farmers and
rural communities. By bringing together diverse
stakeholders, IPAE fosters collaboration and
knowledge exchange that can drive positive change
in the agricultural sector.
IPAE refers to the collaboration of extension
service providers ie., State department of agriculture
and its line departments, Krishi Vigyan Kendras
(KVKs), input dealers, Farmer Producer
Organizations (FPOs) and Non Government
Organizations (NGOs) to provide forward and
backward linkage to farmers. Backward linkage in
IPAE includes providing high quality agricultural
inputs at consumer doorsteps (Mobile input vehicle
and door delivery services), equipping farmers
technical skills via online training, AI based mobile
application, WhatsApp group, help line service,
supplying required machineries through custom
hiring centre, supplying labour for intercultural
operation and providing credit assistance. Forward
linkage in IPAE includes facilitating farmers to
market their produce through mobile vehicle,
uzhavar santhai, e marketing, retail market such as
waycool, reliance, ninjakart, bulk procurement of
farm produce at fair price, providing cold storage
facilities for farmers and facilitating farmers to go
for value addition. Individual service provider could
not provide all these services on end to end basis to
the farmers due to lack of time, financial and human
resources. Therefore, EAS providers should
collaborate to ensure synergy in their services
towards common goals. This approach will be very
much useful during the time of crisis like COVID-19
pandemic. Furthermore, this approach enables us to
enhance collaboration and communication among
different stakeholders. With the ability to share real-
time data and insights, we can foster a more
coordinated response to upcoming crises like the
COVID-19 pandemic.
3.1.1 Backward Linkage
Backward linkage plays a crucial role in enhancing
productivity, efficiency, and competitiveness in the
agricultural sector. By establishing strong backward
linkages, farmers can access necessary inputs such
as seeds, fertilizers, and machinery, which are
essential for improving crop yields. This ensures that
farmers have access to high-quality inputs at
affordable prices, ultimately contributing to
increased agricultural production. Additionally,
backward linkage promotes knowledge transfer and
technology adoption among farmers by providing
them with training and technical assistance. This
enables them to adopt modern farming practices and
techniques that can further enhance productivity and
sustainability in agriculture. Moreover, backward
linkage fosters collaboration between farmers and
agribusinesses, creating opportunities for value
addition through processing and packaging of
agricultural products. This not only increases the
shelf life of perishable goods but also allows farmers
to capture a larger share of the market value.
3.1.2 Forward Linkage
An important component of forward linkage is the
establishment of strong market connections. Farmers
can leverage technology platforms to access real-
time market information, connect with buyers
directly, and negotiate fair prices for their produce.
Additionally, forward linkage involves the
development of value-added products and
diversification strategies. By processing raw
agricultural commodities into higher-value goods
like processed foods, farmers can capture a larger
share of the value chain and increase their
profitability.
a) Mobile input vehicle
Mobile input vehicle should be structured in a way
to provide required agro-inputs to farmers at their
door steps. This innovative mobile input vehicle
aims to revolutionize the way farmers’ access to
agro-inputs. By bringing these essential resources
directly to their doorsteps, it eliminates the need for
farmers to travel long distances or rely on traditional
supply chains. This not only saves valuable time and
Enhancing Resilience: Integrated Pluralistic Agricultural Extension Approach-Blueprint for Agricultural Transformation
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effort but also ensures that farmers have easy access
to high-quality agro-inputs when they need them the
most. The mobile input vehicle is equipped with a
wide range of products, including fertilizers, seeds,
pesticides, and machinery, catering to the diverse
needs of farmers. Additionally, it will be more
effective if expert agronomists are present on board
to provide personalized guidance and
recommendations based on the specific requirements
of each farmer.
b) Door delivery services
Input dealers started adopting door delivery services
of agro-inputs during the COVID-19 pandemic. Due
to lack of time, financial resources and human
resources they were unable to reach all the farmers.
To overcome these constraints input dealers should
collaborate with other service providers in such post
pandemic situation and also if there is any crisis
arise similar to the COVID-19 pandemic in future.
Thus, door delivery services of agricultural inputs
have revolutionized the way farmers’ access
essential resources. With the convenience of
doorstep delivery, farmers no longer have to waste
valuable time and effort travelling to distant stores
or markets. This efficient system ensures that
agricultural inputs such as seeds, fertilizers, and
pesticides are readily available to farmers whenever
they need them. By eliminating the need for physical
visits, door delivery services also contribute to
reduce transportation costs and carbon emissions.
c) Online training
Online training has become increasingly popular in
recent years, as it offers a convenient and accessible
way for farmers to enhance their knowledge and
skills. With the advancements in technology,
farmers can now access a wide range of resources
and courses right from the comfort of their homes.
These online training programs cover various
aspects of farming, including crop management,
livestock care, sustainable practices, and market
trends. They provide farmers with valuable insights
and techniques to improve productivity, reduce
costs, and maximize profits. Additionally, online
training allows farmers to connect with experts and
fellow farmers from around the world through
forums and virtual communities. This fosters
knowledge sharing and collaboration, enabling
farmers to learn from each other's experiences and
gain new perspectives. Moreover, online training
often offers flexibility in terms of scheduling,
allowing farmers to balance their learning with their
daily farming activities. Owing to emergency
(mobility restrictions) aroused during the COVID-19
pandemic, stakeholders involved in agriculture
started to adopt online training.
d) AI based mobile applications
AI based mobile applications for farmers have
revolutionized the way agriculture is practiced.
These applications provide farmers with valuable
insights and information that can greatly enhance
their productivity and efficiency. AI-powered
mobile apps such as M-Velanmai, Kissan GPT,
Outgrow App, etc… offer real-time pest and disease
detection capabilities. Farmers can simply take a
picture of an affected plant, and the app will quickly
identify the problem and suggest appropriate
remedies. This not only saves time but also helps
prevent the spread of diseases to other crops.
Furthermore, AI-based apps provide personalized
recommendations for crop selection based on factors
such as soil type, climate conditions, and market
demand. By leveraging historical data and predictive
analytics, these apps enable farmers to make
informed decisions about which crops to grow for
maximum profitability.
e) Farmers WhatsApp group
Farmers Whatsapp group is a platform where
farmers come together to share their knowledge,
experiences, and insights. It has become a hub of
information exchange, where farmers discuss
various farming techniques, crop diseases, market
trends, and innovative practices. The group serves as
a support system for farmers facing challenges in
their agricultural endeavors. It becomes a platform
for farmers to connect with buyers directly,
eliminating middlemen and ensuring fair prices for
their produce. The Farmers Whatsapp group has
revolutionized the way farmers communicate and
collaborate, empowering them to make informed
decisions and enhance their farming practices. It was
found from farmer’s smartphone that they had
separate WhatsApp group for availing EAS from the
state department of agriculture, KVK, input dealers,
NGO and FPO. It was recommended to create single
WhatsApp group by including all the service
providers in order to avoid crowding of messages
and confusion. Hence, all the service providers can
deliver EAS to the farmers via Whatsapp group
during post pandemic and if there arises any crisis
similar to COVID-19 pandemic in future.
f) Custom Hiring Centre
The Custom hiring centre for farmers is an essential
facility that aims to provide convenient and cost-
effective solutions to agricultural needs. With a wide
range of services available, farmers can access
modern machinery, equipment and tools necessary
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for various farming activities. From tractors and
harvesters to irrigation systems and seed drills, the
centre ensures that farmers have access to the latest
technology without the burden of ownership. This
not only saves them from the hefty investment costs
but also allows them to focus on their core farming
operations. Moreover, the centre promotes efficiency
by offering skilled operators who are well-versed in
handling different machinery. This ensures that
farmers can maximize their productivity while
minimizing any potential risks or errors.
Additionally, the custom hiring centre serves as a
knowledge hub where farmers can gather
information on best practices, crop management
techniques, and market trends. By facilitating
knowledge sharing and fostering a sense of
community among farmers, the centre plays a crucial
role in empowering them with the necessary
resources and expertise to thrive in today's
competitive agricultural landscape.
g) Labour supply
By utilizing MGNREGA workers for intercultural
operations, we can effectively address the labor
shortage that has been exacerbated by the COVID-
19 pandemic. This strategic approach not only
tackles the current crisis, but also prepares us for
future challenges resembling the ongoing pandemic.
Leveraging the skills and expertise of MGNREGA
workers in diverse sectors will ensure a steady
supply of labor, minimize disruptions and foster
resilience at times of crisis. This innovative solution
not only meets immediate needs but also lays the
foundation for a more robust and adaptable
workforce in and beyond the post-pandemic era.
h) Credit support
Providing financial support to farmers to carry out
agricultural operations during pandemic, post-
pandemic, and any other crisis that arise in the future
is crucial for ensuring food security and stability in
our society. By offering subsidies and low-interest
loans, governments can help farmers overcome the
financial burden brought about by these challenging
times. Additionally, implementing comprehensive
insurance policies that cover crop failures and
market fluctuations can safeguard farmers'
livelihoods and provide them with safety nets.
Moreover, establishing a robust infrastructure for the
storage, transportation, and marketing of agricultural
produce will enable farmers to maximize their
profits and minimize losses. By taking these
proactive measures, the resilience of the agricultural
sector can be ensured in the face of future crisis
similar to the pandemic.
i) Help line services
Farmers were forced to distress sale because of lack
of market information. They were unable to obtain
fair prices for their produce. Market information
provided to farmers during the COVID-19 pandemic
via help line services was effective. This enables
farmers to sell their produce directly to consumers at
a high price. This has helped farmers increase their
income and improve their livelihoods. This would
ensure that farmers have access to accurate market
information, allowing them to make informed
decisions about when and where to sell their
produce. Therefore, it is crucial to recognize the
significance of help line services for farmers and
make them readily accessible regardless of any crisis
situation. Public service providers alone cannot
provide this service regularly to farmers. They
require the support of other service providers to
provide market information to the farming
community. Hence, all service providers should join
their hands to provide this service to farmers not
only during the pandemic, but also regularly.
j) ‘Uzhavarsanthai’ (Farmers Market)
Farmers can sell their produce directly to the
consumers in ‘uzhavarsanthai’. Owing to the closure
of the wholesale market, commission mandis, and
retail market, the use of ‘uzhavarsanthai’ by farmers
during the COVID-19 pandemic has increased.
Selling produce through ‘uzhavarsanthai’ will
increase farmers’ income. Hence, all service
providers should encourage farmers to sell their
produce at ‘uzhavarsanthai’, irrespective of the crisis
time.
j) Mobile vehicle mode of marketing
Marketing farm produce through mobile vehicle is
an innovative intervention provided by various
service providers during the COVID-19 pandemic.
This approach has revolutionized the way farmers
connect with consumers, ensuring a steady supply of
fresh produce while adhering to social distancing
guidelines. By bringing the market directly to
consumers' doorsteps, mobile vehicles have
eliminated the need for crowded markets and
reduced the risk of viral transmission. This initiative
empowered farmers by enabling them to showcase
their products and establish direct relationships with
customers. The convenience offered by these mobile
vehicles has been widely appreciated as it saves time
and effort for both farmers and consumers.
Therefore, this intervention will be instrumental
during post-pandemic situation as it provides a
convenient and accessible way for farmers to
directly reach their customers and increase their
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income. With mobile vehicles, farmers can bring
their fresh produce to different neighborhoods and
communities, ensuring that everyone has access to
locally grown food. Hence, the mobile vehicle
marketing mode has also opened new avenues for
growth and resilience in the agricultural sector.
k) e-marketing
Farmers started adopting e-marketing during the
COVID-19 pandemic. e-marketing of farm produce
has revolutionized the agricultural industry, allowing
farmers to reach a wider audience and increase their
profits. Through various online platforms and social
media channels, farmers can showcase their products
and connect directly with consumers. This form of e-
marketing enables them to highlight the quality and
freshness of their farm produce, enticing customers
to make purchases. e-marketing facilitates the
establishment of long-term relationships with
customers through personalized communication. The
advent of e-marketing has transformed the way farm
produce is marketed and has opened up new avenues
for farmers to thrive in today's digital age.
l) Linking with retailers
Linking farmers with chain of retailers such as
Waycool, Ninjakart and reliance will ensure income
for the farmers in sustained manner while also
providing a reliable supply chain for the retailers. By
collaborating with Waycool, Ninjakart, and
Reliance, farmers can tap into a vast network of
retailers who are committed to sourcing fresh
produce directly from them. This direct connection
eliminates the need for middlemen, ensuring that
farmers receive fair prices for their crops and
reducing the chances of exploitation. Additionally,
these partnerships offer farmers access to valuable
resources such as technology-driven logistics and
market insights, enabling them to optimize their
production and meet consumer demands more
efficiently. As a result, farmers can recive a steady
income while retailers benefit from a consistent
supply of high-quality products. This symbiotic
relationship fosters sustainability in the agricultural
sector, empowering farmers to thrive economically
while meeting the evolving needs of the retail
industry.
Owing to pandemic restrictions, service
providers linked farmers with the available retailers
during the COVID-19 pandemic. Farmers' income
has been increased despite the pandemic. Therefore,
service providers jointly should take all the
necessary measures to link farmers with retailers
even after pandemic through which farmers can
receive steady income and ensure the continued
growth of the agricultural sector. By establishing
strong and reliable connections between farmers and
retailers, service providers can create a sustainable
supply chain that benefits both parties. This can be
achieved through innovative technologies and
platforms that facilitate direct communication and
transactions between farmers and retailers.
Additionally, service providers should invest in
training programs and resources to enhance farmers'
skills and knowledge in market trends, product
quality, and sustainable farming practices. By
empowering farmers with the necessary tools and
support, they can adapt to changing consumer
demands and contribute to a more resilient
agricultural industry. By prioritizing the economic
well-being of farmers while meeting the needs of the
retailers, service providers can play a crucial role in
building a thriving agricultural sector that benefits
all stakeholders involved.
m) Bulk procurement of farm produce
Bulk procurement of farm produce by the
government, assured fair price for the farmers.
Government alone cannot procure all the farm
produce in bulk quantity. Therefore, all the
stakeholders should jointly procure farm produce in
bulk quantity. This will help ensure fair prices for
the farmers and stability in the agricultural sector.
During pandemic, each of the service provide
procured farm produe separately. But it guaranteed
assured price for the farmers. Service providers were
unable to reach all the farmers due to various
limitations such as transportation issues and limited
resources. By implementing a collaborative
mechanism in the agricultural sector, service
providers can overcome the challenges faced during
the pandemic. Instead of procuring farm produce
separately, this mechanism allows them to work
together and procure in bulk quantities. This not
only guarantees an assured price for the farmers but
also ensures that no farmer is left out or
disadvantaged. By adopting collaborative approach,
service providers can efficiently reach all the
farmers, overcoming limitations such as
transportation issues and limited resources. By
pooling their efforts and resources, they can
collectively support the farming community and
contribute to a more sustainable and resilient
agricultural sector.
n) Linking farmers with housing society
Farmers were connected with housing board or
housing society for marketing their farm produce
during the COVID-19 pandemic. This linkage
increased income of the farmers and farmers get
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permanent consumers. This collaboration not only
helped farmers market their produce effectively but
also provided them with a stable income source.
Additionally, it offered consumers the advantage of
having access to fresh and locally sourced products.
The positive outcomes of this intervention make it
imperative for service providers to persistently
support and promote such marketing strategies. By
doing so, they can contribute to the sustainable
growth of both farmers and consumers, fostering a
thriving agricultural sector that benefits everyone
involved. Therefore, service providers should
continue to support and promote these marketing
strategies to ensure sustainable growth for both
farmers and consumers.
o) Direct sale to consumers
Owing to mobility restrictions imposed by the
government during the COVID-19 pandemic,
farmers sold their produce directly to the consumers
at their village. Farmers received additional income
by selling their produce directly to the consumers.
Farmers preferred to go for direct sale even after
pandemic. Therefore, service providers should make
necessary arrangements for selling farm produce
directly to the consumers. Direct sales enable
farmers to establish personal relationships with their
customers, fostering trust and loyalty. Consumers
benefit from this arrangement as well, as they gain
access to fresh, high-quality produce at reasonable
prices. Furthermore, direct sales promote
transparency in the food system, enabling consumers
to have a better understanding of where their food
comes from and how it is produced. Overall, the
direct sale of farm produce serves as a mutually
beneficial arrangement that promotes economic
viability, sustainability, and consumer satisfaction in
the agricultural sector.
p) Cold storage
Cold storage facilities allow farmers to extend the
shelf life of their produce, preventing spoilage and
reducing post-harvest losses. By maintaining low
temperatures, these facilities slow down the natural
decay process, preserving the quality and freshness
of fruits, vegetables, and other perishable goods.
This not only enables farmers to store their harvest
for longer periods but also empowers them to access
markets with higher demand and better prices
throughout the year. Additionally, cold storage
facilities enable farmers to take advantage of
favourable market conditions by storing their
produce until prices are more favourable. They can
strategically release their products when demand is
high or when prices surge due to seasonal
fluctuations or unforeseen circumstances such as
crop failures or natural disasters. At present
government constructed only few cold storage
facilities for the farmers. Due to lack of financial
resources government were unable to construct
additional cold storage infrastructure. By
considering the advantage of cold storage, service
providers should worked together and construct cold
storage infrastructure at every village.
q) Value addition
Farmers were facilitated to go for value addition by
the service providers during the COVID-19
pandemic. By providing them with the necessary
resources, training, and infrastructure, farmers can
transform their raw agricultural produce into
processed goods that fetch higher prices in the
market. This not only increases their income but also
reduces post-harvest losses. Value addition
techniques such as drying, canning, juicing, and
packaging can enhance the shelf life of perishable
crops and make them available throughout the year.
Additionally, farmers can explore opportunities in
agro-processing industries like dairy, poultry, and
food processing to diversify their income streams.
Moreover, promoting value addition empowers
farmers to participate in the global supply chain by
producing high-quality products that meet
international standards. This opens up export
opportunities and boosts foreign exchange earnings
for the country. Government support through
subsidies, grants, and loans can play a pivotal role in
encouraging farmers to invest in value addition
infrastructure and technologies. Collaborations with
research institutions and private enterprises can also
facilitate knowledge transfer and innovation in this
sector. Therefore, even after pandemic farmers
should be encouraged by the service providers to go
for value addition as it provides higher price for their
produce.
Starting from delivering required inputs,
advisory services, online training to either
marketing/ value addition/ storage of farm produce
service providers such as state department of
agriculture, KVKs, input dealers, NGOs and FPOs
should worked together. By providing all these
services they can enhance the livelihoods of farmers,
retain them in agriculture, and even attract a large
number of youth towards this sector. This unified
approach will ultimately contribute to the
development of a thriving agricultural industry that
is both sustainable and prosperous. This
collaboration can lead to a sustainable and
prosperous agricultural sector.
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4 PRACTICAL IMPLICATIONS
The Integrated Pluralistic Agricultural Extension
approach is a comprehensive and inclusive method
that combines various extension strategies and
approaches to effectively address the diverse needs
of farmers. It recognizes the importance of involving
multiple stakeholders, such as government agencies,
NGOs, and community-based organizations, in
delivering agricultural extension services. This
approach aims to enhance knowledge and skills
among farmers, promote sustainable farming
practices, and improve overall agricultural
productivity. Additionally, it encourages active
participation and collaboration among different
actors in the agricultural sector to ensure the success
of extension programs.
By providing high-quality agricultural inputs at
the doorstep through mobile input vehicles and door
delivery services, IPAE ensures that farmers have
easy access to essential resources. This can lead to
improved crop yields and overall agricultural
productivity. Equipping farmers with technical skills
through online training, AI-based mobile
applications, WhatsApp groups, and helpline
services enables them to stay updated on modern
farming practices. This can result in increased
efficiency, better resource management, and
sustainable agricultural practices. Supplying
required machinery through custom hiring centers
allows farmers to access expensive equipment
without the burden of ownership. This can lead to
cost-effective and efficient farm operations,
contributing to higher yields and reduced labor
requirements. Providing credit assistance to farmers
addresses financial constraints, allowing them to
invest in inputs, machinery, and other necessary
resources. This can contribute to the overall
economic well-being of farmers and foster
agricultural development. Facilitating farmers to
market their produce through various channels such
as mobile vehicles, uzhavarsanthai, e-marketing, and
retail markets creates diverse market opportunities.
This can lead to better price realization for farmers
and reduce dependence on traditional markets.
Supporting farmers in value addition processes can
enhance the economic value of their produce. This
includes facilitating cold storage facilities,
promoting processing units, and encouraging
farmers to adopt value-added practices, contributing
to increased income
5 CONCLUSION
In conclusion, the Integrated Pluralistic Agricultural
Extension Approach (IPAE) represents a paradigm
shift in addressing the multifaceted challenges faced
by farmers. By fostering collaboration among
diverse stakeholders, including government
agencies, NGOs, FPOs, and local communities,
IPAE creates a synergistic platform for delivering
essential services. The strengths of IPAE lie not only
in its ability to tap into local knowledge and
experiences but also in promoting innovation,
sustainability, and inclusivity. As we navigate an era
marked by uncertainty and change, IPAE emerges as
a vital strategy to enhance the resilience of
agriculture. It offers a holistic framework that goes
beyond traditional top-down approaches,
recognizing the importance of coordinated efforts in
ensuring food security, promoting sustainable
practices, and empowering farmers. The success of
IPAE hinges on the commitment of all stakeholders
to collaborate, share knowledge, and work
collectively towards a more robust and equitable
agricultural sector that can weather the challenges of
the future.
In the backdrop of evolving challenges and
opportunities in agriculture, the Integrated Pluralistic
Agricultural Extension Approach (IPAE) emerges as
a transformative strategy to address the diverse
needs of farmers in the 21st century. The agricultural
landscape has witnessed a proliferation of extension
service providers, ranging from governmental bodies
to non-governmental organizations, input dealers,
and Farmer Producer Organizations (FPOs). This
pluralism, while reflective of the dynamic nature of
agriculture, also presents challenges such as resource
competition, information gaps, and power
imbalances. Recognizing the limitations of a
singular approach, IPAE advocates for the
integration of various extension methods and
collaboration among stakeholders to create a
comprehensive support system. This approach not
only acknowledges the importance of local
knowledge and farmer experiences but also fosters
innovation, adaptability, and resilience in
agriculture. As the world grapples with challenges
like climate change and the aftermath of the
COVID-19 pandemic, IPAE stands as a beacon for a
more inclusive, collaborative, and effective
agricultural extension approach.
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6 CONTRIBUTION OF THE
STUDY
IPAE developed through the fosters holistic
development by integrating various stakeholders,
services, and resources. This approach addresses
multiple aspects of farming, from inputs to market
access, contributing to the overall development of
the agricultural sector. By providing knowledge,
resources, and access to markets, IPAE empowers
farmers to make informed decisions and enhance
their livelihoods. This can lead to increased
confidence and self-sufficiency among farmers. The
use of online training, AI-based applications, and
other technological tools promotes the adoption of
modern farming practices. This contributes to the
overall technological advancement of the
agricultural sector.
7 LIMITATIONS OF THE STUDY
Coordinating multiple stakeholders and ensuring
seamless collaboration can be challenging.
Differences in priorities, administrative hurdles, and
resistance to change may impede the effective
implementation of IPAE. Availability of resources,
including finance, skilled manpower, and technology
infrastructure, may limit the successful
implementation of IPAE. This is particularly true in
regions with limited financial and technological
capabilities. IPAE's success may depend on external
factors such as market conditions, government
policies, and the overall economic environment.
Fluctuations in these factors can impact the
outcomes of the approach. Despite efforts to provide
services at the doorstep, there may be limitations in
reaching remote or marginalized communities. This
could result in unequal benefits and hinder the
inclusive nature of the approach.
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