Cyberbullying, Social Media, and Teenagers
Yuliyanti
1a
, Muhammad Haris Zubaidillah
1b
and Mohamad Nursalim Azmi
2c
1
Arabic Language Education, Sekolah Tinggi Ilmu Al Qur’an Amuntai, Rakha Pakapuran Street, Amuntai, Indonesia
2
Arabic Language Education, Sekolah Tinggi Ilmu Al Qur’an Amuntai, Amuntai, Indonesia
Keywords: Cyberbullying, Social Media, Teenager.
Abstract: The majority in Indonesia use social media as a place to interact with each other. Social media provides many
conveniences for its users, one of which can make it easier for someone to interact wherever he is. However,
behind this convenience, social media can also have a negative impact if it’s not used wisely. One example is
cyberbullying. And the phenomenon of cyberbullying mostly occurs in teenagers. The purpose of this paper
is to describe the phenomenon of cyberbullying in social media, by including several examples of
cyberbullying cases that have occurred in Indonesia. In addition to knowing the impact of cyberbullying on
adolescents on social media along with how to respond to cyberbullying base on an Islamic religious
perspective. The method used is a literature review using articles and journals obtained from the Google
Scholar electronic database. The results of various studies obtained indicate that many cases of cyberbullying
afflict teenagers. And cyberbullying has a huge psychological, physical, and social impact on a person. The
impact is not only felt by the victim, but the perpetrators of cyberbullying also feel it.
1 INTRODUCTION
Along with the times, technological advances are also
increasingly sophisticated, especially in the use of
communication media facilities. In Indonesia, the
most widely used communication media is social
media. Social media provides many conveniences for
its users, one of which can make it easier for someone
to interact wherever he is. Moreover, during a
pandemic like this requires activities to be carried out
using online media both in the fields of education,
health, and others.
The definition of cyberbullying is the act of
intimidating using media or electronic devices.
Bullying on social media is a deliberate act by the
perpetrator with the intent or purpose of causing the
occurrence of losses, actions that are always carried
out consistently or repeatedly, and cyberbullying
always involves an element of a relationship which is
characterized by an imbalance of power (Hellsten,
2017).
Based on data obtained from Hootsuite.com and
We Are Social it was revealed that the number of
internet users in Indonesia as of January 2019 reached
a
https://orcid.org/0000-0002-0376-313X
b
https://orcid.org/0000-0002-1375-4413
c
https://orcid.org/0000-0002-2744-9321
150 million users. This number has increased from
Indonesia's internet users last year, which was as
many as 143 million users. The data also reveals that
the use of social media gets the longest time accessed
by internet users in Indonesia. These social media
include Twitter, Instagram, Path, Ask.FM, Facebook,
and others (Suryaningrum R. A., 2019). However,
behind this convenience, social media can also have
a negative impact if it is not used wisely. One
example is cyberbullying. Cyberbullying is a form of
bullying that occurs on social media. Social media is
a medium that is often used as a place for
cyberbullying.
Meanwhile, cyberbullying occurs when a child is
threatened, intimidated, humiliated, or made "buddy"
by other children, either through the internet, digital
and interactive technology or cell phones (Priyatna,
2010). Cyberbullying only applies to fellow teens. If
there are adults who are involved in it, then it is not
included in the category of cyberbullying. These
activities can be categorized as criminal acts
(cybercrime). Cyberbullying is a big problem that can
have various impacts or consequences on teenagers.
Adolescents who are victims of cyberbullying report
64
Yuliyanti, ., Haris Zubaidillah, M. and Nursalim Azmi, M.
Cyberbullying, Social Media, and Teenagers.
DOI: 10.5220/0011095400003368
In Proceedings of the International Conference of Mental Health (Icometh 2021), pages 64-72
ISBN: 978-989-758-586-9
Copyright
c
2022 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
feeling angry, sick, embarrassed or afraid. These
emotions can make the victim react to take revenge
on the perpetrator, withdraw from the association and
activities that were usually carried out before and
"change" to both like to do cyberbullying (Priyatna,
2010).
Cyberbullying has characteristics including
intentional, harmful, and repeated. First,
intentionally. Behavior that is intentional and has a
specific purpose. This incident can happen anytime as
long as you are connected to the internet.
Cyberbullies in conducting cyberbullying have
determined who the target will be hurt. As is the case,
the perpetrator already knows the victim's account.
And the victim has a physical form that is bad enough
to allow the perpetrator to intimidate the victim.
Second, harmful. The danger that is caused by
cyberbullying can be felt continuously by the victim.
It was because of what was done cyberbullies can be
distributed over the internet in seconds to all over the
world. An example of a dangerous action is to carry
out threats made by perpetrators against the victim.
Third, repeatedly. This behavior is repeated, so that
makes the victim constantly worry about what the
cyberbullies will do next. An example is the action of
the perpetrator who can access the account victims so
that they can do it repeatedly, which makes the victim
feel powerless to defend himself (Dwipayana,
Setiyono, & Pakpahan, 2020).
Cyberbullying comes from the word bully. In
Indonesian, the word bully literally means a bully, a
person who annoys weak people. Examples of
bullying behavior include mocking, spreading
rumors, inciting, ostracizing, scaring (intimidating),
threatening, bullying, bullying, or physically
attacking (pushing, slapping, hitting). Bullying
certainly has a negative impact, although sometimes
for the bully, the act of bullying he does sometimes
unnoticed. Bullying can lead to feelings of insecurity,
isolation, feelings of low self-esteem, depression or
stress that can end in suicide, such as cases that are
rampant in all parts of the world. In connection with
the development of information and communication
technology, such as the internet, making bullying
behavior easier to do. The internet is now used as a
medium for bullying by irresponsible people.
Bullying via the internet is commonly known as
cyberbullying. Cyberbullying is a treatment for
bullying through the internet and digital technology.
Its purpose is to annoy, threaten, embarrass,
humiliate, socially exclude, or damage the reputation
of another person (Rudi, 2010).
The absence of identity (anonymous) is often
associated with online interactions that place an
individual in a position of power or powerlessness
(Ybarra & Mitchell, 2004). According to Brown, the
internet allows individuals to create new identities.
Cyberbullying perpetrators may make temporary
accounts with a false identity in order to deceive the
victim so as not to recognize him (Hinduja & Patchin,
2006). Victims will not know who the real
cyberbullying perpetrator is because the perpetrator
will be absent and even blame someone else as the
culprit. Cyberbullying perpetrators are often unaware
of the consequences of their behavior, which results
in a lack of remorse or empathy. Being anonymous
will limit cyberbullies worries to be known and make
the school and also parents find it difficult to step up
and do something to stop bullying. Parents'
knowledge and awareness of online activities is also
the cause of the difficulty of overcoming the problem
of cyberbullying (Beraducci, 2009).
The phenomenon of cyberbullying often occurs in
teenagers. Adolescence is a period that is vulnerable
to deviant behaviors, one of which is bullying.
Meanwhile, according to Hurlock (Hurlock, 2003)
adolescence has characteristics including adolescence
as an important period, a transition period, a period of
change, a problematic age, the search for identity, an
age that causes fear, unrealistic period, and as the
threshold of adulthood. Bullying can be grouped into
four types, namely verbal bullying, physical bullying,
indirect bullying (relational bullying), and
cyberbullying (Wang, Lannotti , & Nansel, 2009).
Cyberbullying is an act of humiliation,
psychological violence or intimidation carried out
through technology and information devices in
cyberspace against other people with the aim of
humiliating, spreading ugliness and hatred or
intimidating directly or openly (known to the public)
to the victim. Based on data reported from Suara.com
on April 11, 2019, entitled "The Case of Violence
against Audrey", television shows are one of the
causes of bullying cases that occur in Indonesia. The
article states that one of the factors that cause bullying
behavior is watching television shows violence on
television, even 60-70% of shows can have an
influence on a person's psychological, psychological
way of thinking, emotions and behavior. Television
in Indonesia broadcasts a lot of cartoons which raise
stories about brutality, fights which indirectly have a
negative impact on one's cognitive (thinking), and
psychological function.
In addition, many cases of bullying also occur on
social media such as Facebook, Twitter, and Blogs.
Someone who makes negative comments on posts
uploaded by victims is also a form of indirect verbal
bullying. Bullying has an extraordinary impact based
Cyberbullying, Social Media, and Teenagers
65
on the reference in this study is the case of Goo Hara,
a South Korean artist who committed suicide. Goo
Hara was found dead at her home in Gangnam, Seoul,
on Sunday, November 24, 2019. Before she died, Goo
Hara often received negative comments about her,
either because of violence by her ex-boyfriend or
plastic surgery.
Goo Hara is also depressed and survived a suicide
attempt in May 2019. Previously, Goo Hara got into
trouble with her ex-boyfriend, Choi Jong Bum, who
threatened to spread an intimate video of what
happened to Hara. As a result of this case, Hara
actually received negative and malicious comments
or cyberbullying on social media. Goo Hara's death
happened less than two months since the departure of
the K-pop star (Sulli) who decided to end her life
because of the cyberbullying she experienced
(Adawiyah & Munir, 2020).
Cyberbullying is difficult to avoid, especially
with the development of increasingly sophisticated
technology. This can make it easier to access
everything so that there is an opportunity for the
increasingly widespread phenomenon of
cyberbullying. Based on research (Uswatun,
Wijayanti, & Puspita Sari, 2016) about the crisis of
politeness and ethics on social media. The study
explains that social media users pay less attention to
the ethics of speaking on social media, which can
trigger the emergence of cyberbullying.
Basically, cyberbullying behavior is carried out
because of behavior that is not in accordance with the
norms that exist in society. Therefore, when someone
becomes a victim of cyberbullying, they should look
for someone who can help solve the problem.
Revealed that most children when they become
victims of cyberbullying do not dare to reveal it to
adults. Case this can have a negative impact on their
psychological condition (Vaillancourt, Faris, &
Mishna, 2017).
Based on research (Sartana & Afriyeni, 2017)
found as many as 78.0 percent of students claimed to
have seen the phenomenon of cyberbullying, 21.0
percent of students had been perpetrators and 49.0
percent of students had been victims. The research
shows that out of a total of 102 students, 80 percent
of students often experience cyberbullying (Safaria,
2016).
Cyberbullying is a big problem that has various
impacts on teenagers. Cyberbullying has an impact on
physical, psychological and emotional, school-
related, and psychosocial (Navarro, Yubero, & Elisa,
2016). In Indonesia, 80 percent of teenagers who are
victims of cyberbullying are reported. The
phenomenon of cyberbullying is experienced by
victims almost every day (Safaria, 2016). Based on a
report by the United Nations Children's Fund
(UNICEF) in 2016, cyberbullying victims in
Indonesia reached 41-50% (Harususilo, 2018).
Another thing that causes cyber bullying to
become a serious problem is that in traditional
bullying, it usually occurs during school hours, while
cyber bullying can occur for 24 hours (Besley, 2012).
Teenagers can become victims of cyber bullying
anytime and anywhere. He can be bullied by his
friends after school hours are over (Griezel, Craven ,
Yeung, & Finger, 2008).
The purpose of writing is to describe the
phenomenon of cyberbullying on social media, by
including several examples of cyberbullying cases
that happened in Indonesia. In addition, to find out the
impact of cyberbullying on adolescents on social
media. And to find out how to respond to the
phenomenon of cyberbullying based on the
perspective of Islam.
2 METHOD
The method used in this study is a literature review.
The data presented in this study were obtained from
an electronic database, namely Google Scholar. The
literature used in this study is data between the years
2011-2021. The article used is by the research to be
studied, namely the case of cyberbullying in
adolescents on social media. In this study, there are
two criteria, namely inclusion and exclusion criteria.
The inclusion criteria in this study were articles with
relevant titles and contents. The exclusion criteria in
this study is the article does not have a complete
structure.
3 RESULTS AND DISCUSSION
3.1 The Phenomenon of Cyberbullying
in Teenagers on Social Media
The internet can make it easier for users to exchange
information with everyone without having to meet
face to face. The internet also encourages the
emergence of various social media such as Facebook,
Twitter, and Instagram. Internet users in Indonesia
continue to increase from year to year. Based on data
obtained from Internet World Stats show that the
number of internet users in Indonesia in November
2015 had reached 78 million people and was ranked
fourth in Asia after China, India, and Japan. Found on
Icometh 2021 - International Conference of Mental Health
66
a survey from We Are Social, shows that internet
users in Indonesia in January 2016 reached 88.1
million to 79 million active social media users and
almost 50% of its users are teenagers aged 13-29
years (Rifauddin, 2016). In general, social media can
be regarded as online media, where users (users) can
share, participate and create accounts in the form of
blogs, forums, and social networks using internet-
based applications in creating virtual world spaces.
Some forms of social communication carried out
by teenagers are communicating through internet
services, known as social media. Statistical data from
APJII in 2019 stated that there were around 171
million internet users in Indonesia, with the majority
of internet users being in the productive age, namely
15-19 years and 20-24 years. And of the 171 million
users or users, 150 million users use it to access social
media. Statistical data from APJII concludes that
internet users in Indonesia are dominated by
productive ages, and data shows that teenagers mostly
access internet services to access social media. Henri
Kasyfi, Secretary General of APJII in the IDN Times
online media in 2018 concluded that most internet
users in Indonesia are only intended to access chat
services such as Line, WhatsApp, We Chat, and
others with a figure of 89.35 percent, and social media
at 87.13 percent for Facebook, Twitter, Instagram,
and several other social media accounts.
Statistical data from APJII concludes that the
percentage of internet users in Indonesia is mostly
dominated by teenagers, using internet services only
as a medium for conversation or chatting on social
media, and not using internet services as a means of
learning by accessing educational information. The
impact of the behavior of teenagers who only use
internet services to chat on social media has a
tendency to abuse these social media services.
Among the forms of abuse of these services is
Cyberbullying. Cyberbullying is an act of bullying
that is carried out by someone using the internet,
based on a site or platform social networking
(Marinun & Riwanto, 2020).
Cyberbullying is a term that added to the OED
(Oxford English Dictionary) dictionary in 2010. This
term is defined as the information technology to bully
people by sending or posting intimidating texts
(Rifauddin, 2016). Cyberbullying is an intentional
and repeated intimidation activity. There are many
forms and types of cyberbullying. Likewise, the
motivations of cyberbullying perpetrators are also
very diverse, such as wanting to get attention, getting
frustrated, wanting revenge, and only just for fun.
According to Willard (Willard, 2007), cyberbullying
is classified according to its type as follows:
Flaming is sending text messages whose
contents are angry and frontal words. The term flame
refers to ordered words that are fiery.
Harassment is messages that contain
interference with email, SMS, or text messages in
social media that are carried out continuously.
Cyber stalking is to annoy and defame
someone intensely to create great fear in that person.
Denigration is the process of revealing
someone's badness on the internet with the intention
of damaging that person's reputation and good name.
Impersonation is pretending to be someone
else and sending messages or status that is not good.
Outing and Trickery, Outing is spreading
other people's secrets or personal photos. Meanwhile,
trickery is to persuade someone with deceit to get
secrets or personal photos of that person.
Exclusion is intentionally and cruelly
removing someone from an online group.
Found on research conducted by the Ministry of
Communication and Information in collaboration
with UNICEF from 2011 to 2013, released in
February 2014 stated that most teenagers in Indonesia
have become victims of cyberbullying. This study
involved 400 children and adolescents with an age
range of 10-19 years. From this data, 13% of
respondents claimed to be victims of cyberbullying in
the form of insults and threats (Rifauddin, 2016).
The presence of social media has changed the
forms of bullying in such a way. In the past, bullying
was done directly (in the sense of face-to-face), but
now it can be done in the cyber world (without face
to face). This type of bullying takes advantage of the
development of information and communication
technology such as internet facilities, mobile phones,
computers, cameras, video/audio recorders. By
utilizing existing technology, perpetrators can send
messages in the form of text, images or videos that
can be threatening, spread rumour, and terror. This,
of course, can not only embarrass the victim, but can
also hurt the victim because his disgrace becomes
public consumption and is difficult to deal with delete
something that has been uploaded. In this regard,
intentional, often repeated, and hostile behaviour is
intended to harm the victim using information and
communication technology media, most often
through mobile phones and the internet (Kowalski,
Sue Limber, & Agatston, 2008).
Difference between cyberbullying direct and
indirect. Direct cyberbullying includes direct
negative communication between the doer
(perpetrator) and victim, while indirect
cyberbullying, bullying does not lead to the
communication of negative content directly to the
Cyberbullying, Social Media, and Teenagers
67
victim, but to the public or semi-public audiences via
the internet or cell phones (Elvigro, 2014). Gender
can also affect cyberbullying behaviour. Adolescent
boys are more likely to participate in overall bullying
and to use direct forms of traditional bullying, such as
physical and verbal, whereas women prefer to use
indirect and related forms of intimidation (Barlett &
Coyne, 2014).
Cyberbullying can be experienced by anyone,
including a badminton athlete, Jonatan Christie, or
commonly called Jojo. Jojo is a single Indonesian
badminton athlete who was born in Jakarta on
September 15, 1997. At a young age, he has gained
many achievements in the field of badminton. One of
the achievements he has ever won is a gold medal at
the 2018 Asian Games at Istora Senayan Jakarta. In
that tournament, Jojo won the final round and
celebrated by taking off his shirt after the competition
was over. It reaped many comments on his instagram
account @jonatanchristieofficial regarding his body
shape.
Three forms of cyberbullying can be seen on the
account, namely cyber stalking, harassment, and
flaming. Cyber stalking on the account is in the form
of repeated stalking and commenting. The stalking
done by none other than his fans to get Jojo's
attention. Things to do as installing Jojo's instagram
account notifications in instagram settings and
sharing Jojo's account posts with other friends. And
the harassment on the account is in the form of some
inappropriate comments, such as Instagram followers
who convey their fantasies about Jonathan's physical
shape. The flaming on the summary was a form of
comments with harsh words when Jonathan lost in the
tournament or when Jonathan had not participated in
the event for a long time. Flaming is more often done
by male followers than female followers
(Suryaningrum R. A., 2019).
3.2 The Impact of Cyberbullying on
Teenagers on Social Media
Cyberbullying can have a negative impact on victims,
such as depression, anxiety, discomfort, declining
school achievement, withdrawing in association with
peers, and even suicide attempts. If cyberbullying is
experienced continuously, it can cause severe stress,
lose self-confidence so that it triggers the birth of
actions such as cheating, truancy, leaving the house,
and even drinking alcohol or drugs. Cyberbullying
can also make them moody, always worrying, and
feeling guilty or failing. The most worrying impact is
the thoughts of cyberbullying victims to end their
lives.
Someone who has been a victim of bullying will
usually be a different person from the others. That's
because he has a psychological disorder. Victims of
bullying will also experience various problems in
their lives that can be detrimental in their future.
Bullying will have an impact on its victims in the
future. There are two impacts, namely short-term and
long-term. For the short term impact, people who
experience bullying will usually feel uncomfortable,
isolated, feeling low self-esteem, depression or stress
which can end in suicide. Anxiety also surrounds the
victim of bullying. This is due to feelings of anxiety
about being bullied again by others. Personality plays
an important role in causing anxiety disorders.
Constantly thinking about negative things can also
cause anxiety disorders. Because of that, a person is
always anxious about carrying out daily activities.
Bullying often occurs in schools, dormitories, and
also in society. The long-term impact of bullying is
on the behaviour of its victims. The process of
changing a person's attitude due to being bullied is
very influential, an attitude such as being aloof as if
he feels he is living alone without friends. Bullying in
the long term can also happen to victims of bullying,
namely being a bully. He felt like revenge for what he
had experienced in the past. Victims of bullying who
become perpetrators of this bullying often occur
everywhere. Sometimes the phenomenon of bullying
is underestimated by people or teachers, even though
the impact is very bad. So that they put aside the
impact and the dangers that will come later, both to
the victims of bullying or the perpetrators in the wider
community (Hidayati, 2002).
Cyberbullying has an impact on adolescent
psychology. This is in line with research which found
the impact of cyberbullying on adolescents where
they experienced mood disorders as much as 32%,
depressive symptoms as much as 15% and abnormal
behavior before suicide as many as 37% (Sukmawati
& Kumala, 2020). The research (Fahy, et al., 2016)
shows that there is a relationship between
cyberbullying and mental health. The higher the
prevalence of cyberbullying, the higher the potential
for victims to experience symptoms of depression and
anxiety. This is also supported by research which
showed that there was a relationship between
cyberbullying victimization and mental health such as
suicidal ideation (Desmet, et al., 2014).
And cyberbullying also has an impact on teenager
physicality. Based on the results of research (Triyono
& Rimadani, 2019) showed that victims experienced
various physical impacts such as headaches that did
not wear, insomnia which resulted in disturbed body
health such as drowsiness in the morning, red eyes,
Icometh 2021 - International Conference of Mental Health
68
loss of appetite, and feeling nauseous. These physical
impacts are related to each other so that the victim is
not good. Based on this, it can be concluded that the
physical impact of cyberbullying on social media in
adolescents is that it is difficult to control mind or
attitudes towards what their friends do. In addition,
the victim's personality type is a thinker, causing a
burden on the mind that affects physical health. This
is in line with research (Navarro, Yubero, & Elisa,
2016) that the impact of cyberbullying is adolescents
experience headaches, stomachaches, sleep
disturbances, fatigue, back pain, loss of appetite, and
digestive problems.
In addition to the psychological and physical
impact on adolescents, cyberbullying also has an
impact on adolescent social life. Suggesting that
victims of cyberbullying have bad experiences in the
form of being scolded by others in the online world,
it can cause a loss of trust in others, or they as victims
will become cyberbullies or continue to be victims
(Beran & Li, 2007). This is in line with research
(Navarro, Yubero, & Elisa, 2016) that cyberbullying
has a negative impact on victims who experience it,
such as having feelings of isolation and loneliness,
isolation and even social rejection.
3.3 How to Deal with Cyberbullying
based on the Perspective of Islam
The history of bullying itself started even hundreds of
thousands of years ago when Neanderthal humans
were replaced by the stronger and more developed
Homo sapiens (Olweus, 1993). From this history, it
can be interpreted that bullying is the behavior of
exploiting the weak from the stronger and more
developed, which is carried out purposively or
purposefully. In Islam, bullying has also existed since
ancient times. One example is what happened at the
time of the prophet Yusuf AS. Prophet Yusuf AS
experienced violence perpetrated by his brothers as
stated in the Qur'an. This started from the jealousy of
the brothers of the prophet Yusuf AS because their
father, the prophet Ya’kub AS more loved the prophet
Yusuf AS and his brother Benjamin. The reason the
prophet Ya’kub AS acted this way because the
prophet Yusuf AS and Benjamin had been abandoned
by their mother when they were little. However, the
special treatment of prophet Ya’kub AS to the
prophet Yusuf AS made his brothers jealous. They
then gathered and planned something to harm the
prophet Yusuf AS. At first one of them planned to kill
the prophet Yusuf AS, but in the end they agreed to
drown him in a well. But before the prophet Yusuf AS
was put into the well, they persecuted the prophet
Yusuf AS first (Az-Zuhaili, 2013).
There is a hadith of the Prophet Muhammad
which tells about his friend, namely Abu Bakr, who
was insulted by people from the Bedouin tribe in the
presence of the Prophet Muhammad. Once upon a
time, someone came to the assembly of the Prophet
Muhammad. Once there, the person without further
ado immediately threw insults and hurtful words to
Abu Bakr who was sitting with the Prophet
Muhammad. At that moment, the Messenger of Allah
was surprised, but he smiled. However, the people
increasingly hurled insults at Abu Bakr. Prophet
Muhammad was silent. For the third time, the man
continued to insult Abu Bakr, and now Abu Bakr
stood up and defended himself against these
presumptuous words. Immediately, the Prophet
Muhammad stood up and was about to leave. There
was a look of disapproval on his face. So Abu Bakr
immediately followed the prophet Muhammad and
asked: "O Messenger of Allah! When that person
insults me, you sit still and remain silent. Why when
I denied it, you got angry and then left? Prophet
Muhammad replied, "Indeed, there was an angel who
defended you when you were silent hearing that
person's insults. But when you objected to that
person, Satan came, and I did not want to sit with the
devil (‘Asy’ath & Sijstani).
Everyone must have experienced the incident of
being insulted by others. In this hadith we are given
an overview of how we can deal with bullying. Do we
fight or be patient and leave everything to Allah
SWT. From this hadith, it can be seen that Islam
teaches us to learn to respond to various kinds of
character of a person. Because a person will know the
nature and character of others if he has plunged into
society and become a part of it. And there will be
many who love it and not a few people will hate it.
Therefore, by learning to respond to the nature and
character of other people, it will also have an impact
on yourself. Including bullying, if someone is able to
react to it, it will have a positive impact both
spiritually and emotionally, not even a few people are
successful or rise from their failures because of
bullying from the people around them. However, if a
person is not able to react to it, he will fall and will
never change.
Basically, the act of cyberbullying can cause
something fatal. Because the cybercrimes contained
in the ITE Law, apart from being categorized in
several forms, of course there are also provisions for
punishment for the perpetrators. For example, there
are actions that intentionally and without rights
spread information aimed at causing hatred or
Cyberbullying, Social Media, and Teenagers
69
hostility to certain individuals and community groups
based on ethnicity, religion, race and intergroup
(SARA), may be subject to punishment in accordance
with Article 45 paragraph 2, where: “Everyone who
fulfills the elements as referred to in Article 28
paragraph (1) or paragraph (2) shall be sentenced to a
maximum imprisonment of six years and a maximum
fine of one billion rupiah”. But in reality, there are
still many who think that cases of cyberbullying are
only trivial things that can be resolved immediately
without any bad impacts that will occur (Nasrullah,
2014).
As time goes by, the ways in which people bully
other people also develop. Social media is an online
media where users can easily participate, share, and
create content. Bullying using social media is often
known as cyberbullying. This term refers to the use
of information technology to bully people by sending
or posting texts of an intimidating or threatening
nature. Almost all corners of the world have
implemented a ban on bullying and set appropriate
penalties for those who violate it. However, long
before that determination, the Qur'an had explained
the prohibition of bullying. It can be seen in Q.S. al-
Hujurat [49]: 11.
It means:
"O ye who believe! Let not a folk deride a folk
who may be better than they (are), not let women
(deride) women who may be better than they are;
neither defame one another, nor insult one another by
nicknames. Bad is the name of lewdness after faith.
And whoso turned not in repentance, such are evil-
doers”
The verse above explains the prohibition of
making fun of, insulting, mocking, and demeaning
others, especially among believers. In this prohibition
it appears that people who like to find faults and
mistakes of others, will surely forget the faults that
are in themselves.
The act of bullying or cyberbullying involves two
parties, namely the perpetrator and the victim. Both
parties have their own solutions in dealing with it. In
the Qur'an there are explanations about this with
various solutions. For perpetrators, there are a number
of verses that explain the procedures or attitudes that
need to be adhered to so as not to fall into the same
behavior or mistakes. Are as follows:
First, by increasing fear to Allah SWT it is
found in QS al-A'raf [7]: 201, and QS al-Ahzab [33]:
70-71.
Second, saying good is found in QS al-
Baqarah [2]: 263 and QS Al-Isra '[17]: 53.
Third, calling with a good call, is found in QS
Yusuf [12]: 5, Hud [11]: 42, and Luqman [31]: 13.
First, fear Allah as described in QS Al-A'raf [7]:
201. In the Qur'an, there are many verses that describe
fear. However, in this explanation, only a few verses
related to bullying and how to anticipate it will be
mentioned.
"Indeed, those who are pious when they are
afflicted with anxiety from Satan, they remember
Allah, so at that time they will see their faults."
In the previous verse, it is explained that Satan
always seduces and tempts people to turn them away
from the truth. Satan whispers into the human heart
so that it creates negative impulses and makes
humans experience a psychological condition that
leads them to do things that are not commendable
(Shihab, 2002). Then in this verse it is explained
about how to deal with the devil's seduction. The way
to avoid the whispers of the devil is to fear Allah and
remember Allah. Always remembering Allah will
instill in the soul the love of truth and virtue, thereby
weakening negative, or bad tendencies.
Another verse that explains fear and its relation to
bullying is QS al-Ahzab [33]: 70-71. This verse
commands to speak the right words and hit the target.
Redaction 'O you who believe, fear Allah, have the
intention that humans avoid the punishment of Allah
by carrying out His commands and staying away from
His prohibitions. Believers are advised to always
maintain their faith and piety and always speak the
truth. By obeying Allah and His Messenger, you will
get happiness both in this world and in the hereafter.
Second, good words which are the
implementation of one's fear. There are two verses
that will be discussed in this matter, namely in QS al-
Baqarah [2]: 263 and al-Isra '[17]: 53. In QS. al-
Baqarah [2]: 263, there is word which means good
words. Both words are mubtada (subject), while
khabar (predicate) is not mentioned. So it means that
good words are more important and better. It could
also be that these two words are khabar (predicate)
from mubtada the mahdzuf (not mentioned). So what
you are commanded is to use kind words. The
sentence spoken is a prayer, hope and request to Allah
SWT then speak kind words.
While in QS al-Isra '[17]: 53, Allah ordered the
Messenger of Allah to tell all his servants to say better
words when talking or arguing with polytheists or
others, so that they do not use harsh words and insults
that will cause hatred, but let's use the right words and
contain good lessons.
Third, call with a good call to anyone. This is
explained in QS Yusuf [12]: 5, Hud [11]: 42, and QS
Luqman [31]: 13. These verses were chosen because
of the use of the word 'ya bunayya', one of the most
polite sentences exemplified in the Qur'an. The word
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70
bunayya is a form of tashghir (minimizing) of the
word my son. Among other things, this form is used
to describe affection, because affection is usually
bestowed on children, especially those who are still
small. Errors are tolerated, at least on the basis that
they are considered minor. This reduction is used to
describe intimacy, such as when the Prophet
Muhammad SAW called one of his companions by
the name of Abu Hurairah. The word Hurairah is a
reduced form of the word hirrah, namely cat, because
at that time the person concerned was playing with a
cat (Shihab, 2002).
The solutions for victims of bullying based on the
perspective of Islam include being patient with the
ridicule they receive and not responding to them.
Among the verses that discuss it is QS al-Muzammil
[73]:10 and QS al-Furqan [25]: 63. In QS al-
Muzammil [73] explained about the command to be
patient for the prophet Muhammad SAW, because he
was often ridiculed and even hurt when preaching.
Then Allah ordered, in addition to surrendering and
trying to be patient with all the falsehoods and lies
that the polytheists always do and say. And leave
them in a beautiful way so that they do not feel that
you are hostile to them and at the same time you do
not sacrifice your duties and principles.
In QS al-Furqan [25]: 63 it is explained about the
servants of ar-Rahman, namely people who always
walk on the earth with gentleness, humility, and full
of authority. One of the forms of weakness in their
hearts is their attitude towards ignorant people. In this
verse as well and the following verses explain the
characteristics of a good and true Muslim. When
ignorant people greet them, they respond by greeting
them, and if someone says inappropriate or indecent
words towards them, they do not reply with similar
words. However, they answered with kind words and
contained advice and hope that Allah would guide
them.
Hasan al-Basri explained that believers are always
generous and never speak harsh words. When they are
given words that are not polite, they are not
emotional, and do not reply with words that are not
polite either. Then, in case of prolonged quarrels and
disputes, every believer must prevent them. One way
is to eradicate it by repaying a bad action with a good
one so that the person who did the bad action will be
ashamed and realize that they did something
inappropriate (Al-Qurthubi, 2009).
The Qur'an does not explicitly explain the word
bullying. It's just that the act of hurting others, making
fun of, mocking and criticizing are actions that are
similar to the term bullying. Some of these actions in
the Qur'an include demeaning, insulting or making
fun of, criticizing, doing arbitrarily and making
trouble for others. The form of bullying that the
author examines is that which leads to verbal or non-
physical bullying that occurs through social media.
4 CONCLUSIONS
Along with the times, technological advances are also
increasingly sophisticated, especially in the use of
communication media facilities. In Indonesia, the
most widely used communication media is social
media. Social media provides many conveniences for
its users, one of which can make it easier for someone
to interact wherever he is. However, behind this
convenience, social media can also have a negative
impact if it is not used wisely. One example is
cyberbullying that occurs in teenagers in Indonesia.
Cyberbullying can have a negative impact on victims
as well as perpetrators. This impact has a huge impact
on a person's life, both psychologically, physically,
and socially. In addition to victims, perpetrators also
feel the impact that perpetrators can be criminally
prosecuted based on Law Number 11 of 2008
concerning Information and Electronic Transactions
(UU ITE). The act of bullying or cyberbullying
involves two parties, namely the perpetrator and the
victim. Both parties have their own solutions on how
to deal with it. The way to respond to cyberbullying
is to increase fear to Allah SWT., say good things, and
call with good calls. As for the victim, it is by being
patient with the ridicule received and not responding
to it.
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