Integrated Risk Management Frameworks ISO 9001:2015 as a
Successful Parameter in Project Management: The Case of Yamal
Train 3 Project
Prastiwo Anggoro
1
and Gatot Yudoko
2
1
PT. LANCANG KUNING SUKSES, PROJECT DIVISION, Batam Center, Batam, Indonesia
2
School of Business and Management, Institut Teknologi Bandung, Indonesia
Keywords: Efficiency of cost, Schedule achievable, Construction sequence, PM BOK 6
th
edition, ISO 9001 :2015,
Integrated Risk Management.
Abstract: Purpose: Managing Risk has become one of main concern in application of Project management. Risk could
be mitigated, eliminated or even controlled, to do so as project manager require skills based on different
approach or frameworks. In this paper we propose to integrate two major frameworks of managing risk,
namely ISO 9001:2015 standard clause 6.1 and Project Management Book of Knowledge 6
th
edition.
Design/Methodology/approach An integrated framework is developed by analysing and synchronizing
contributing factors of risks, including from internal organization or external organization, and performing
qualitative measurement and obtaining expert judgement. The proposed framework is then applied to a
construction project called Yamal Train 3 Project consist of 23 electrical house (E-house) and tight schedule
within 17 months. Findings – The integrated risk management should identify risk factors in very early stage
of construction sequence, register as ISO document and perform qualitative of risk effect onto project.
Practical implications - The impact of application integrated risk management is organization has contingency
reserve budget, utilize various resource to mitigate and lower down risk impact. Originality/Value from
conceptual point of view, this study aims at unifying an integrated Risk Management from two frameworks
PM Bok 6
th
edition and ISO standard approach, while from the practical point of view, it provides application
of the proposed framework on construction project by showing how business organization mitigate risk to
obtain efficiency of cost and schedule achievable.
1 INTRODUCTION
The Yamal LNG integrated project is a natural gas
liquefaction plant with a capacity of 16.5 million tons
per year developed based on gas reserves within the
South Tambey (Tambeyskoye) Field in Russia.
Yamal LNG Train 3 consists of 23 electrical house
(E-house) blast resistant buildings, 3 E-House non-
blast resistant buildings, and 3 transformed non-blast
resistant buildings, owned by Novatek Consortium
with Russia holding 50.1% of the shares, France
holding 20.0%, and China holding 29.9%. Siemens
Pte. Ltd., as the main contractor for the Train 3 sub-
project of Yamal LNG, developed 2 fabrication yards
at Batam Island, Kepulauan Riau Province, within a
period of at least 17 months (Phase 1 until Phase 5).
For the fabrication process, Siemens Pte. Ltd.
engaged more than 30 subcontractors with different
discipline tasks: quality should comply with
international codes and standards such as ASME, BS
EN, NPB, and Russian Federation Regulation,
employing safety measures with a goal of zero lost-
time incidents, use of lean engineering, and
management of the supply chain.
PT. XYZ has awarded 3 different scope of works
on Yamal Train 3 Project consist of Architectural
works, HVAC (Heating, Ventilation, and Air
conditioning) system fabrication and installation
works, and piping installation works. Due to tight and
overlap schedule, PT. XYZ has problem to complete
of Yamal Train 3 project and suffer of 41% cost
overruns in term of manpower cost. Zhenhua Rui, Fei
Peng, Kegang Ling, Hanwen Chang, Gang Chen and
Xiyu Zhou (2016) mention Many oil and gas projects
experienced significant cost overruns, which is a
major concern for the industry. The average cost
26
Anggoro, P. and Yudoko, G.
Integrated Risk Management Frameworks ISO 9001:2015 as a Successful Parameter in Project Management: The Case of Yamal Train 3 Project.
DOI: 10.5220/0010861900003255
In Proceedings of the 3rd International Conference on Applied Economics and Social Science (ICAESS 2021), pages 26-31
ISBN: 978-989-758-605-7
Copyright
c
2022 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
overrun of the projects is 18% with a standard
deviation of 29%.
PT. XZY has business core of integrated
architectural supplier and contractor, therefore PT.
XZY has stock of skill manpower, specified tools and
specified equipment to perform architectural works in
quality manner. Enlargement of scope works as
HVAC and piping insulation contractor has
contribute to negative risk occurs during construction.
Variance of manpower required, tools and equipment
create gap from budget cost and actual cost.
Furthermore, to avoid occurring in next phase, PT
XZY should perform risk management analysis based
on data primer and data secondary collected in each
phase. Data primer such as key performance index
taken from labour amount required per subjected
activities, time to finished of activity, required tools,
and scale quantity of activity. Data secondary obtain
from material supply chain and availability of
specified skill resources.
Project management book of knowledge 6
th
edition created by Project management institute, has
consist of 5 process group and 11 knowledge area.
One of knowledge area is Risk Management, has 2
process group which in planning and
monitoring/control. Input of risk planning is Project
charter which is contain project document level 1, and
limited distributed only to project sponsor, main
consultant and main contractor. Its create gap on
producing risk planning for second layer of contractor
such as PT. XZY. Tender document only limited
information and sometimes information scutterd
could bring false data and un-shown risk.
ISO Standard 9001:2015, shown Plan Do Check
and Act process, has identify risk as business process.
Risk factors input from organization and it context,
customer requirement, and need/expectation of
revelant stakeholder. However, ISO standard clause
6.1 stated , the organization shall plan actions to
address risks but there is no formal method for risk
management.
Frameworks of ISO 9001:2015 can be as early
input for organization to determine of potential risk
will be occurs in on coming project. Registered as risk
register on ISO format and more comprehensive
analysis should be using Frameworks of PM BOK 6
th
edition in planning of project, during project and
controlling process of project.
This research uses two approaches, ISO
9001:2015 and Project Management Book of
Knowledge 6th edition. These approaches aim to
analyze the risks that occur during project
implementation. The project held in identified high-
risk levels were opportunities that are also very high.
ISO 9001:2015 appears as a variable that affects the
conditions and risks as the probability that exists in
the project. Thus, this research appeared to see how
ISO 9001:2015 can be a treatment that affects risk
management in a project. So that, ISO 9001:2015 can
be a parameter of the success of a project.
Then, the Project Management Book of
Knowledge 6th edition is a reference in identifying
the risk management of a project. These two
approaches are used simultaneously to show the
difference in probability and consequence level of a
project.
2 LITERATURE REVIEW
2.1 Risk Management based on PM
BOK ® 6th Edition
PT. XYZ realize a project (Architectural works) has
risks factor to be identify and analysed, even when
simultaneously another project (Piping Insulation and
HVAC Fabrication & Installation works) awarded to
PT. XYZ, risks factor become more complex and
wider with varying degrees of risk matrix. When
unmanaged, these risks have the potential to cause
deviation cost of plan budget and at the end effect to
overruns budget, in this case shown 41% manpower
cost has negative deviation (plan budget vs total
deviation cost). To undertaking of those risks, Plan
Risk Management become important issues to solve
in early stage.
Plan risk management is one of process in project
risk management overview to defining how to
conduct risk management activities for a project (s).
this process is performed in planning process group
start by inputs, tools and techniques and outputs as
describe flow below:
2.2 Risk Management based on ISO
9001:2015
The author underlines important items on planning
stage as on clause 6 Planning item 6.1 Action to
address risks and opportunities (SNI ISO 9001:2015,
page 8) and Annex A.4 Risk based thinking (SNI ISO
9001:2015, page 39) as stated below:
Integrated Risk Management Frameworks ISO 9001:2015 as a Successful Parameter in Project Management: The Case of Yamal Train 3
Project
27
1. Determine the risks and opportunities that need
to be addressed to:
a. Give assurance that the QMS (quality
management systems) can achieve its intended result
(s).
b. Enhance desirable effects
c. Prevent or reduce undesired effects
d. Achieve improvement
2. The risk-based thinking applied in this SNI ISO
9001:2015 standard has performance-based
requirements
3. Based on clause 6.1 of the SNI ISO 9001:2015
standard, the organization shall plan actions to
address risks but there is no formal method for risk
management. The Organization can adopt a more
extensive risk management methodology through the
application of other guidance or standards.
The authors propose to extensive risk
management methodology by adopting PM BOK ®
6th Edition guidance, in coherence by using risk
matrix 5 x 5 complete with 3 level of risk start from
low risk (green color), medium risk (purple color) and
high risk (red color) matrix below :
Table 1: Matriks
The matrix table above shows the levels of
probability and sense consequence. Probability is the
possibility that it will occur / the chance of risk
occurred due to a job or activities that make it possible
to do something. Consequences are the result of the
risk that will occur. So, a job can cause an impact that
can be adjusting according to the matrix above.
Referring to the table above, there are 3 levels in
the risk matrix: the high-risk level in the red zone, the
purple medium risk level, and the green low-risk
level.
High-risk describes that the higher probability,
then the higher the consequence, at this level
represented in numbers 12-25. Next, medium-risk,
probability, and consequence in normal conditions, at
this level represented in numbers 5-9. then low-risk,
the lower the probability, the lower the consequence,
at this level represented in numbers 1-5.
3 METODHOLOGY
3.1 Framework Building
To build a new framework integrating ISO standard
9001:2015 and PM BOK 6
th
edition, this study
employed literature review and project case lesson
learn. The literature review contributed of risk
management matrix, risk register form and impact on
project objectives analysis.
Data input of literature review shown the risk
matrix and impact as below:
3.2 Integrated Risk Management
This paper proposes a new risk management
framework; Integrated Risk Management of ISO
standard and PM BOK. The conceptual frameworks
below shown collect data from lesson learn register
of each job scope which is captured during
construction of project. The Lesson learned register
analysis of each job scope, to determine if any
deviation gap reference to time schedule, budget and
quality. Risk register as ISO 9001:2015 document
raised up due to Management Meeting which is
brainstorming session from Director level into Head
of department to consider if any VUCA (Volatility,
Uncertainty, Complexity and ambiguity) factor has
potential to disrupt company process.
ICAESS 2021 - The International Conference on Applied Economics and Social Science
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There are 3 step of risk management to analyse risk
1. Risk management Stage 1
Conduct in tender stage
Items to analyse: Tender document such as
specification, country of origin, approved
vendors list, scope of works, etc.
Participant: Procurement team, project
manager, Managing Director
Objectives:
o To identify preliminary risk occurred
based on past project experience
o To categories risk based on document
tender
2. Risk Management Stage 2
Conduct in Kick of Meeting (once awarded
to PT. XYZ)
Item to analyse: Project charter, past
experiences, lesson learned of other
progress, etc.
Participant: Project manager, Project
Engineer, Construction Manager, Client
Person in charge, Consultant, Etc.
Objectives:
o To breakdown risk items based on work
breakdown structure
o To set parameter of risk percentage
allowed
o To generate 5x5 risk matrix.
o Elaborate risk items in IMS (Integrated
Management System) ISO 9001:2015
and ISO 45001 :2018 form no: IMS-
CSK-MR-FM-10-Rev.02
3. Risk Management Stage 3
Conduct in Internal Meeting (Scheduled on
monthly meeting)
Item to analyse: daily report, progress report,
lesson learned update report, etc.
Participant: Project manager, Project
Engineer, Construction Manager,
Supervisor, Foremen, etc.
Objectives:
o To update regularly risk occurred during
construction period into IMS (Integrated
Management System) ISO 9001:2015
and ISO 45001: 2018 form no: IMS-
CSK-MR-FM-10-Rev.02
o To Monitor and control action plan to
decrease risk level based on IMS
(Integrated Management System) ISO
9001:2015 and ISO 45001: 2018 form
no: IMS-CSK-MR-FM-10-Rev.02
4 RESULTS
The author summarize data’s above and create risk
management plan based on PM BOK ® 6th Edition
page 405 as shown table below:
Table 2.
Risk Management Plan
Date of Approval DD/MM/YYYY Date of Revision DD/MM/YYYY
Name of Project Proposed Engineering, Procurement, Construction and
Commissioning Project of Architectural Works, Piping Insulation
and HVAC Fabrication & Installation works at Siemens
Fabrication Yard Batam Island.
Approved by Director PT XYZ Prepared by Head of Department
PT. XYZ
Risk Strategy Integrated Management System (IMS) ISO 9001:2015
PMBOK ® Guidance 6th Edition
Roles and Responsibilities IMS-CSK-HRD-FC-01 Rev. 01
IMS-CS
K
-HRD-FM-22-Rev. 02
Funding Maximum 3% - 5% from Project Value to perform activities
related to establish protocols for the application of contingency
p
lan and management reserves. (based on Contract practice
usually company should allocate 5% of contract price as warranty
/ guarantee value. This funding considers as Risk value to allow
Project team utilize it in case of risk occurred)
Time Risk Management Stage 1 conduct on tender stage
Risk Management Stage 2 conduct on Kick of meeting (Awarded
PO)
Risk Management Stage 3 conduct on monthly basis (project on
p
rogress)
Risk Categories Risk categories
1. External such as Government Act and
regulations, environmental, market condition and
Political condition
2. Internal such as Workman ship, customer
satisfaction, ISO
3. Technical such as new equipment related to
working activities, imposed of digital technology to
construction process.
4. Unforeseeable such as other risks occurred
(around 9% to 10% can be unforeseeable risks)
Risk Appetite
Categories
Risk Appetite Categories
1. Very High: Very significant impact on overall
project
2. High: Significant impact on overall project
3. Medium: Some Impact in functional areas
4. Low: Minor impact on overall project
5. Very Low: Minor impact on specific task
6. 6. Nil: No Change
Reporting format IMS-CS
K
-MR-FM-10-Rev. 02
Tracking Daily Report
Monthly Progress Report
Lesson Learned report
Integrated Risk Management Frameworks ISO 9001:2015 as a Successful Parameter in Project Management: The Case of Yamal Train 3
Project
29
Furthermore PT. XYZ enlargement risk analysis
onto reporting format based on Integrated
Management System (IMS) ISO 9001:2015 ISO
45001:2018 document number IMS-CSK-MR-FM-
10-Rev. 02, as per data on project chapter and inputs
of project risk management plan.
The potential risk due the change of
organizational structure due to enlargement of
business scope into integrated of 3 major scope for
Engineering, Procurement, Construction and
Commissioning project at Siemens Fabrication Yard
Batam Island has data shown below:
Consequence value = 5
Probability value = 4
Risk Priority number =20
Table 3.5 Risk management matrix value =
Red colour (high Risk)
Table 3.7 Definition for value of risk matrix
and impacts = Time to consumption > 5
month with Cost more than IDR 1 billion
and affected to very significant to overall
project.
After taking risk treatment or mitigation process
in purpose to decrease level of consequence and level
of probability such as:
Preparation for new infrastructure to support
new scope of works by joint venture with
existing company which is has experience of
new scope (to decrease level of probability)
Create integrate project chapter for 3 major
scopes (to decrease level of consequence)
Engage professional team (to decrease level
of consequence)
Risk data decrease as shown below:
Consequence value = 3
Probability value = 3
Risk Priority number =9
Table 3.5 Risk management matrix value =
Purple colour (medium Risk)
Table 3.7 Definition for value of risk matrix
and impacts = Time to consumption 1 - 3
month with Cost within IDR 250 million to
IDR 500 million and affected to certain of
functional areas.
Table 3.
Description Before Afte
r
Consequence
Value
5 3
Probabilit
y
Value 4 3
Risk Priority
N
umbe
r
20 9
Matrix Table 3.5 Hi
h Ris
Medium Ris
k
Matrix Table 3.7 Time to
consumption
> 5 month
with Cost
more than
IDR 1 billion
and affected
to very
significant to
overall
project.
Time to
consumption
1 - 3 month
with Cost
within IDR
250 million
to IDR 500
million and
affected to
certain of
functional
areas.
5 CONCLUSIONS
Each Project has a unique factors and different
complexity. Risk factors has contributed to failed of
project due poor management and overlook risk
factor in initiation, planning and execution process.
To avoid this, integrated as opposed to have more
views risk source and create performance
management during project execution.
Responding to this need, this study proposes a
new model for risk management that integrated risk
framework of ISO 9001:2015 approach and Project
Management Book of Knowledge (PM BOK) 6
th
edition approach.
To access the suitability of the frameworks, is was
applied to the Yamal Train 3 Project of PT. XYZ. By
applying of integrated frameworks, the company was
able to identify potential risk in early stage as
business issues and register to ISO form which is
perform on management review yearly. Furthermore,
on tender stage by using project charter, the company
perform qualitative analysis and create Risk
Management Plan as per PM BOK guidance.
Decreasing of potential risk level has contributes
to efficiency of project cost, schedule achievable and
sufficient amount of professional manpower. PT
XZY has suffered 41% cost overruns in term
manpower cost, and after new integrated risk
management cost simulation cost overruns become
lower. Mitigation, eliminate and control of risk pre
ICAESS 2021 - The International Conference on Applied Economics and Social Science
30
project, during and post project has main key to
successful application of integrated risk management.
REFERENCES
Zhenhua Rui, Fei Peng, Kegang Ling, Hanwen Chang,
Gang Chen and Xiyu Zhou, 2016. Investigation into the
performance of oil and gas projects. Journal of Natural
Gas Science and Engineering.
Project Management Institute, 2017. The Project
Management Body of Knowledge, sixth Edition, Project
Management Institute Inc.
Integrated Risk Management Frameworks ISO 9001:2015 as a Successful Parameter in Project Management: The Case of Yamal Train 3
Project
31