Analysis of the Information System with Ward & Peppard

Method

or the Strate

ic Business Plan of the Colle

Lilik Sugiarto

and Widada

STMIK Cipta Darma Surakarta, Veteran street, Notosuman, Singopuran, Kartasura, Sukoharjo, Central Java, Indonesia

Keywords: information, systems, analysis, strategy, bussines, plan, development.

Abstract: Every university has a vision of the mission to be achieved, one of the achievements of the vision is to

produce graduates in accordance with the vision and slogan of the college itself. The vision's benchmark

performance reflects the development strategy of information systems and information technology that

applies to the college itself. The development of information technology is based on the vision STMIK

Cipta Darma Surakarta. The basic idea that requires an analysis of information systems that can later be

used for the development of information systems STMIK Cipta Darma Surakarta. The methods used to

analyze strategic information systems in this study are Ward & Peppard methods, SWOT analysis, value

chain analysis, PEST analysis and five-force model analysis. The results of the review will show strategic

business planning, information system and information technology strategy. Management strategy as one of

the components that support the achievement of the STMIK Cipta Darma Surakarta..

1 INTRODUCTION

The role of information technology in education

today plays a very important role. The rapid

development of this technology requires that the

world of education always adapts to the evolution of

information technology to improve the quality and

the realization of the vision of every educational

world in college. Today, information technology has

changed the paradigm of society through the use of

information technology to easily perform all

activities anytime, anywhere, This is with the

support of both hardware and software tools and the

proliferation of providers or providers of Internet

services are becoming increasingly prevalent with

low costs.

The information system is now a part that cannot be

separated from the life of modern people. In the

current age of globalization, information systems

play an important role in various aspects of life.

Information systems have very positive effects on

many things, including: Assistance in decision-

making, increasing efficiency and productivity,

supporting work and learning activities, and even

improving people's quality of life. The role of

information systems will increase with the

development of the era and become the fundamental

element in life.

The role of information and communication

technology in the educational world is also huge,

especially in terms of supporting the teaching and

learning process and the efficiency of academic and

administrative jobs (Rahmawati, 2013). Universities

as one of the educational institutions should be able

to use information systems to support various

activities. The introduction of information systems at

universities will have a very positive impact and is

expected to result in high efficiency and productivity

in academic and administrative areas. In addition,

with the implementation and adaptation of

information systems, it is also expected that the

university will be able to continue to compete in the

arena of competition in the educational (Jogiyanto,

2006).

Information and communication technology

(ICT) has grown in line with the evolution of human

civilization, which works in all areas. STMIK Cipta

Darma Surakarta is one of the private universities in

the city of Surakarta. College Computer in JL

Veterans Notosuman Singopuran Kartasura has

played an active role in the use of information

systems and information technology for lectures and

learning activities and management of campus

operations. The STMIK Cipta Darma Surakarta in

3036

Sugiarto, L. and Widada, .

Analysis of the Information System with Ward Peppard Method for the Strategic Business Plan of the College.

DOI: 10.5220/0009946330363042

In Proceedings of the 1st International Conference on Recent Innovations (ICRI 2018), pages 3036-3042

ISBN: 978-989-758-458-9

the development of information technology has not

achieved its goals optimally, system strategy of IS /

IT, personnel and budget problem. This is reflected

in the non-integrated information system in each

academic service.

2 STRATEGIC PLANNING IS/IT

VERSION WARD & PEPPARD

2002

In this study, there are several phases of input,

analysis of the internal business environment,

analysis of the external business environment,

analysis of the internal IS / IT environment, analysis

of the external IS / IT environment. For the phases

IT Business Strategy, IT Strategy and Management

Strategy IS / IT uses different techniques / analysis

methods such as value chain analysis, SWOT

analysis, PEST analysis model, five-forces model

analysis and McFarlan Strategic Grid Analysis.

To conduct this study in need of data collection

through technology (observation, interview and

questionnaire), analysis of the business environment,

environment of IS / IT and IT / planning, and end

result, the information system is planned (Septiana,

2017; Setiawan and Ilman, 2012; Wedhasmara,

2009; Riyanto, 2007).

Figure 1: Strategic Planning SI/TI Version Ward&Peppard

2002 (Septiana, 2017)

3 ANALYSIS

In order to formulate the strategy of the information

system, one has to use an analysis method whose

subsequent result of the analysis will be used as a

basic reference of the determination of the strategy

of the information system strategy at STMIK Cipta

Darma Surakarta after some step analysis

3.1 Internal Business Environment

Analysis: Using SWOT

The feasibility analysis uses a SWOT analysis.

There are four aspects to consider: strength,

weakness, opportunities and risks (Johnson and

Scholes, 1984).

3.1.1 Strength

In carrying out the feasibility study, the strength

element used by STMIK Cipta Darma Surakarta in

the development of the information and technology

system is described as follows:

a. Support from the leadership, which is with the

policy and willingness to develop the

information system, while the leadership policy

in the form of commitment leader STMIK

Cipta Darma Surakarta, support, develop

information and communication technology as

a means of supporting campus activities.

b. Availability of Information Technology

Infrastructure in the Form of Internet Network

with Fiber Optic Fiber Main Backbone.

c. The availability of human resources included in

the UPT work item, supported by the subunit

portion of the information system, the

Administration, Technical Support, and

Network Scope sections.

d. The geographic location of the STMIK Cipta

Darma Surakarta campus is strategically

supported by the availability of multiple ISPs

that deploy fiber backbones.

e. The level of user request of student services,

faculty and information technology service

employees is quite high.

3.1.2 Weakness

Some weaknesses in the process of developing

information systems are as follows:

a. The lack of a standard reference in the

development and application of information

technology in the future, which is sustainable.

b. The organizational structure of information and

communication technology is still not

synergistic, which in its subunit is often turned

into other subunits.

Analysis of the Information System with Ward Peppard Method for the Strategic Business Plan of the College

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c. The lack of clear recruitment / recruitment for

the continuous support of information

technology.

d. The possibilities for the development of

information and communication technology are

still very limited.

e. The lack of HR skills development / rarely is

included in education in information

technology.

f. Not yet comparable number of institutions that

support information technology to both faculty,

staff and students.

3.1.3 Opportunity

a. The extent of development in the field of

technology and communication, especially in

education and government.

b. The growing demand for information

technology in various fields, both because of

the trend and the need for rapid data access and

the era of disclosure of information.

c. The lack of educational institutions, which

include the certification of information

technology at international and national level.

d. The existence of open source, which can be

used and developed cost-effectively

3.1.4 Threat

a. The increasingly intense university competition

in Surakarta in the development of information

technology.

b. The rapid development of technology has a

rapid impact on the depth of a technology.

3.1.5 Strategic Formula STMIK Cipta

Darma Surakarta:

a. Developing strengths and optimizing

opportunities (S-O):

Increasing budget allocations for ICT

development in supporting academic activities,

working with senior high school to provide

STMIK Cipta Darma Surakarta with new

undergraduates, creating qualified graduates

through computer literacy, and improving

university quality to obtain / enhance

accreditation of the study program.

b. Development of Power to Overcome Threats

(S-T):

Recruitment prospective scholar with rigorous

selection, so that the needs of trained personnel

in the market can be met with competence in

various skills, improve the quality of facilities

and infrastructure, to create qualified graduates

who can reduce the competition for new

admissions, and regular evaluation of the

Syllabus tailored to the needs of the market.

c. Minimize vulnerabilities to take advantage of

opportunities (W-O):

Increase the competence of human resources

through training, recruitment lecturer with

expertise in the IT field, improving the

competence of teachers with training at home

and abroad through the state scholarship

program and cooperation with related

institutions to improve the performance,

facilities and infrastructure.

d. Minimize weaknesses to avoid threats (W-T):

Collaborate with other institutions or

universities to share knowledge on the

development of ICT applications, establish

collaborations with government agencies and

other institutions in conducting personnel

research, and collaborate with related

institutions on scholarship programs for faculty

and scholar

3.2 Internal Enterprise Environmental

Analysis: Using the Value Chain

Figure 2. Framework value chain

3.2.1 Secondary Activities

Academic activities in universities meant here are

academic and student administration activities. All

academic and student activities must be managed in

a good administration.

a. Finance

Financial activities cover all activities of the finance

department in ensuring the smooth operation of

higher education because all operational activities

generate substantial funding needs. The finance

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department realizes the budget based on the priority

scale.

b. Library

Library activities are activities in order to ensure the

provision and provision of information services to

support education. The library section must

guarantee the availability of libraries that support the

teaching and learning process. The library is

provided in the form of physical and library libraries

that can be accessed online.

c. d. Human Resource Development

Human resource development activities are human

resource management activities. This activity

includes the procurement and development of

lecturers and education personnel. The Human

Resources Development Section must be able to

primarily guarantee the ratio of the number of

lecturers and students in accordance with

government regulations. The number of education

personnel must be sufficient for the smooth

operation of higher education. Development of

lecturer and education staff competencies to improve

the quality of education services provided by

students. Finally, it is hoped that graduates will be

increasingly qualified in the future.

d. The Department of The Technical

The activities of the technical department are the

activities of managing the infrastructure and

facilities of universities. The activities of the

technical department include, among other things,

managing inventory items, supplying electricity and

internet as well as college communication

equipment. The department is also responsible for

preparing classes and laboratories used for teaching

and learning. This is important in order to ensure the

comfort of students in studying.

3.2.2 Primary Activities

STMIK Cipta Darma Surakarta has an annual

agenda that includes promotion and acceptance of

new students, teaching and learning processes, UTS

and UAS, theses and degrees. The explanation is as

follows:

a. Promotion

Promotional activities become the main activity

every year. The goal is to get prospective new

students. Promotional activities carried out included

socialization to schools and cooperating, promotion

of using billboards in strategic streets, and brochure

printing.

b. Admission of new students

The new student admission activity is an objective

selection of prospective students who will study in

college. A number of assessment instruments are

made in order to ensure objectivity of valuation.

Students are input that will later be processed in the

college to be output or graduates. The hope is that

with good input, it will produce good output as well.

c. Teaching and learning process

The activity of the teaching and learning process is

the activity of processing students into graduates

who have the competencies needed by the world of

work. The curriculum must always be updated to

suit the needs of the workforce.

d. UTS and UAS

UTS means the Mid-Semester Examination and

UAS means the Final Semester Examination. The

two activities were carried out in order to test the

competence of students after taking courses in the

curriculum of each study program. The form of UAS

and UTS can be in the form of written and unwritten

exams according to the subject competency

requirements.

e. Thesis and degree

The thesis activity is an activity to do the final

project while studying in college. After students pass

the thesis examination, each graduate will get a

degree according to the level of education. Currently

STMIK Cipta Darma Surakarta provides three

diploma and undergraduate education programs.

3.3 External Business Environment

Analysis: Using PEST

a. Politic

The Indonesian government policy in the form

of the Law on the National Education System

and the Minister of Research and Technology

Regulations has a direct impact, one of which

is the formation of the curriculum. STMIK

Cipta Darma Surakarta must adjust to these

regulations and harmonize with its vision and

mission. The education budget which reaches

30% of the total state budget and expenditure

shows that education has a strategic position in

improving the nation's progress.

b. Economies

Indonesia's economy has always grown from

year to year. This shows an increase in demand

for goods and services both nationally and

locally. Universities as education service

providers must be able to take advantage of

these opportunities, including STMIK Cipta

Darma Surakarta. Public interest in continuing

his education at the University is getting

bigger. The existence of scholarships from the

government and national companies will also

increase interest in continuing education in

universities.

Analysis of the Information System with Ward Peppard Method for the Strategic Business Plan of the College

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c. Social Cultural

STMIK Cipta Darma Surakarta has become a

"brand" in the community and has become one

of the universities that have basic expertise in

multimedia. People prefer products or services

that are recognized for their reliability. STMIK

Cipta Darma Surakarta must improve its multi-

media "brand" among the community so that it

is always the choice of the people. In this case

STMIK Cipta Darma Surakarta has formed a

brand to become "STMIK CDS".

d. Technology

Technological developments, especially

information and communication technology

(ICT) have been so rapid. Today's technology

is the backbone of the university. Universities

can be considered as the main institutions, so

that good design must be in place to ensure that

ICT facilities can be used to their full potential.

The government in this case always encourages

increased use of ICT facilities in universities.

3.4 External Business Environment

Analysis: Use Five Force Model

a. Thread new Competitor

The growth of similar universities on a local

scale may not always occur every year, but on

a national scale it is possible. STMIK Cipta

Darma Surakarta must always be careful and

pay attention to the growth of similar new

universities.

b. Thread Product or Subtitution Service

Currently there are around 68 products that are

the same as the products produced by STMIK

Cipta Darma Surakarta at a regional scale.

Therefore, the STMIK Cipta Darma Surakarta

product in terms of its study program must be

completely different from its competitors so

that it can be the choice of the community. This

is a challenge for study program managers in

the STMIK Cipta Darma Surakarta

environment. In line with the development of

ICT the use of e-learning and various ICT

facilities can also support STMIK Cipta Darma

Surakarta products.

c. Strength Customers

STMIK Cipta Darma Surakarta acknowledges

that to get student satisfaction requires a very

expensive investment for the sake of its future

sustainability. Good service and a pleasant

learning process are expected to be a living and

continuous advertisement. Besides that the

timeliness of graduation and the waiting period

of graduates in getting a short job is a

benchmark for student satisfaction.

d. Strength Supplier

In the Surakarta Residency, there are about 200

high school or vocational school prospects to

continue their studies, this is reflected in the

participation of graduates who enroll in state

university entrance exams reaching more than

25,000 participants. This opportunity must be

utilized as much as possible by STMIK Cipta

Darma Surakarta. This amount from year to

year is relatively always experiencing an

increase although not too much.

e. College of one kind Competition

Currently, STMIK Cipta Darma Surakarta has

approximately 40 competitors who provide

similar education at the regional scale and 10

competitors at the local scale of Surakarta. The

value of higher education accreditation must be

increased continuously in order to win the

competition with similar universities at the

local and regional levels.

Future competitors of STMIK Cipta Darma

Surakarta can be mapped with the Analysis of

the Five Model Strengths of STMIK Cipta

Darma Surakarta can be seen in the following

figure:

Figure 3: Five Force Model Analysis

3.5 Current State IS / IT STMIK Cipta

Darma Surakarta with McFarlan

Grid

Based on the results of the internal IS / IT

analysis, applications existing today in STMIK Cipta

Darma Surakarta using McFarlan Matrix can then be

mapped as follows:

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Table 1: Mcfarland Grid

The strategic column contains information

systems that are highly susceptible to the

sustainability of institutional business

processes. Key operational, ie systems that are

currently running

3.5.1 Internal Environmental Analysis IS/IT

STMIK Cipta Darma Surakarta

Hardware Technology and Specifications

used to support learning, management, and

decision-support in STMIK Cipta Darma

Surakarta are as follows: The existing network

infrastructure consists of server, router, client,

switch, and access point. Media transmission

for data communication wired and radio.

Networks (LAN) that exist on each floor are

connected online through the ISP's Internet

network

Software , Software is an element that is

important because almost every line of college

services use device software ditetu especially

college with the field of information

technology. As technology advances rapidly, it

will affect the changing needs of the software

Operating System Technology In order to

support the system of teaching and learning of

legal operating system software, STMIK

strives to collaborate with certain operating

system vendors, and for some software needs

that are supported by open source software,

such as LINUX

d. Infrastructure technology to integrate data

services STMIK Cipta Darma Surakarta, which

is divided into four floors with the architecture

Local Area Network (LAN). For client

connections that use wireless (wireless) LAN

technology with Dynamic Host Configuration

Protocol (DHCP). In view of the greater

distance, integrated information system

solutions use a technology architecture often

called Wide Area Network (WAN). Some

things to consider when choosing infrastructure

solutions include: bandwidth, technology, IP-

based support, easy configuration and

maintenance, low cost, and security. The

network architecture for four floors, executed

as shown below.

Figure 4 Network Architecture

Based on the analyzes carried out with some of

the above analyzes, some strategies in the field of

information systems can be introduced. These

strategies include business strategy, information

technology strategy, and information systems

management strategy. Here are the details of the

strategies that result from data collection and

analysis.

3.6 Business Strategy

Business system strategy is a strategy of using

information system to achieve STMIK Cipta Darma

Surakarta vision. This business strategy should

support the use of information systems in the

environment STMIK Cipta Darma Surakarta.

Strategies based on the conditions in STMIK Cipta

Darma Surakarta and the analyzes performed.

Strategies for realizing an effective and efficient

information system, which refers to some of the

analyzes performed, are shown in the following

table.

Table 2: Business Strategy

NO Business Strategy

Maximize the use of existing information

systems for administration and teaching.

The use of information systems in accordance

with the task of each section.

Provision of information systems that can

support the work and business processes

STMIK Cipta Darma Surakarta.

4 Providing a user-friendly information system..

3.7 Information Technology Strategy

Information technology strategy is a strategy in the

management of the IT infrastructure to support the

information system. Good infrastructure

Analysis of the Information System with Ward Peppard Method for the Strategic Business Plan of the College

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management is expected to support maximum

existing information systems.

Strategies for implementing an effective and

efficient information system that points to an

analysis performed are shown in the following table.

Tabel 3: Information Technology strategy

NO INFORMATION TECHNOLOGY STRATEGY

Procurement of hardware or other devices that

support the STMIK Cipta Darma Surakarta

business process.

Perform routine checks on existing equipment or

information systems.

Make improvements if faults in the device or

information system occur.

4 The presence of maintenance documents.

Discontinuation of the use of Internet or hosting

in the area STMIK Cipta Darma Surakarta.

3.8 Management Strategy IS/IT

Management Strategy IS / IT is a strategy to

support IS / IT applied in the environment STMIK

Cipta Darma Surakarta. This strategy is applied

when information systems / information technology

already exists or is in use.

Strategies that can be implemented to realize the

management of IS / IT are effective and efficient,

referring to some of the analyzes performed, which

are presented below.

Table 4: Management Strategy IS/IT

NO MANAGEMENT STRATEGY IS/IT

Disseminating information systems that are

new or existing.

Conducting training for information systems

in related fields.

Create instructions for using the information

system.

Generate reports on the use and development

of information systems.

Perform the task distribution or users of

information systems precisely and clearly.

Always update the evolution of information

technology.

Create an information system development

team

8 Cooperation with IT companies

4 CONCLUSION

Based on the discussion that has been described, a

study results from several aspects with the following

conclusions:

This analysis uses SWOT analysis techniques,

PEST, Five Force Model. The analysis of the

external side of the company is used to see the state

of the universities in the face of the college

competition. The approach using the SWOT analysis

technique led to a pro-factor analysis of S-W-O-T

and then some of these factors to a SWOT college

matrix analysis with 4 strategies, ie SO-ST-WO-WT

strategy. Approach using PEST analysis, looking at

results in terms of political conditions, economic

conditions, social conditions and technological

developments. The five-force model analysis

examines universities with multiple component

factors, namely, newcomer components, suppliers,

customers, replacement services, and competitors

Analysis of the internal college business using

the approach with Value Chain Analysis to map the

entire process of work occurring within the

organization into two categories of activities, the

primary activity and secondary activities. Analysis

describing the activities of the college business with

value-chain technique, which includes primary

activities and supporting activities of the universities

STMIK Cipta Darma Surakarta

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