Agile Project Management in Government Software Development: Addressing Challenges in Education Public Policy

José Silva, Alenilton Silva, André Araújo, André Silva

2025

Abstract

This article explores adopting Agile project management practices in developing government software solutions, specifically focusing on Brazil’s National Textbook Program (PNLD). The PNLD is a cornerstone public policy initiative that ensures the distribution of millions of educational resources to public schools, addressing dynamic requirements and engaging diverse stakeholders. This study identifies the complexities of managing public policy-driven software projects through comprehensive case study research involving document analysis and interviews with project managers and stakeholders. Key challenges include aligning functionalities with user needs, improving communication between developers and users, and fostering iterative feedback processes. The findings reveal that while Agile practices have positively influenced the project’s efficiency and adaptability, critical gaps remain in addressing requirements and stakeholder collaboration volatility. Based on these insights, the article proposes a set of good practices tailored to enhance Agile project management in similar contexts. These practices aim to improve responsiveness, stakeholder engagement, and process scalability, contributing to successfully implementing dynamic and multifaceted government policies.

Paper Citation

in Harvard Style

Silva J., Silva A., Araújo A. and Silva A. (2025). Agile Project Management in Government Software Development: Addressing Challenges in Education Public Policy. In Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-749-8, SciTePress, pages 340-347. DOI: 10.5220/0013434800003929

in Bibtex Style

@conference{iceis25,
author={José Silva and Alenilton Silva and André Araújo and André Silva},
title={Agile Project Management in Government Software Development: Addressing Challenges in Education Public Policy},
booktitle={Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2025},
pages={340-347},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013434800003929},
isbn={978-989-758-749-8},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Agile Project Management in Government Software Development: Addressing Challenges in Education Public Policy
SN - 978-989-758-749-8
AU - Silva J.
AU - Silva A.
AU - Araújo A.
AU - Silva A.
PY - 2025
SP - 340
EP - 347
DO - 10.5220/0013434800003929
PB - SciTePress