Knowledge Management Process Status via the Use of Current Technology

Nithinant Thammakoranonta, Thanyatida Gunadham

2022

Abstract

Technologies are now used to support knowledge management (KM) process in many ways. Considering technologies used can help identify the current KM activities performed. KM is important for the organization to perform effectively and efficiency. Efficiently and completely to perform KM activities can be increased by acquiring Information Systems (IS) and Information Technologies (IT). This paper aims to examine the nature of KM process currently performed in Thailand by considering IS and applications used. The enhancement of IS and IT that can help increasing the efficiency of KM process should be identified. Structured questions were developed based on the activities performed in each KM process. Triangular investigation was used to analyze the answer. All organizations perform every KM process. Activities considered to be part of KM process are limited to the management identification, so they are not variety. The problems and concerns were used to identified how to improve KM technologies. Effective and easy-to-use functions based on employee requirements of knowledge management systems (KMS) are required. Information Systems should be seriously developed to align with the business procedures for collecting quality data and be knowledge representation itself. Management and working environment should arrange to support KM process.

Paper Citation

in Harvard Style

Thammakoranonta N. and Gunadham T. (2022). Knowledge Management Process Status via the Use of Current Technology. In Proceedings of the 3rd International Symposium on Automation, Information and Computing - Volume 1: ISAIC; ISBN 978-989-758-622-4, SciTePress, pages 19-26. DOI: 10.5220/0011822400003612

in Bibtex Style

@conference{isaic22,
author={Nithinant Thammakoranonta and Thanyatida Gunadham},
title={Knowledge Management Process Status via the Use of Current Technology},
booktitle={Proceedings of the 3rd International Symposium on Automation, Information and Computing - Volume 1: ISAIC},
year={2022},
pages={19-26},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011822400003612},
isbn={978-989-758-622-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 3rd International Symposium on Automation, Information and Computing - Volume 1: ISAIC
TI - Knowledge Management Process Status via the Use of Current Technology
SN - 978-989-758-622-4
AU - Thammakoranonta N.
AU - Gunadham T.
PY - 2022
SP - 19
EP - 26
DO - 10.5220/0011822400003612
PB - SciTePress