Evaluation of Project Work in Public Administrations in E-government and Digitization Projects in Germany

Hanna Looks, Anja Gebauer, Jörg Thomaschewski, María Escalona, Eva-Maria Schön

2022

Abstract

Particularly in times of crisis, it is apparent that the digital transformation in Germany has not yet progressed far enough. Public administrations are confronted with legally prescribed obligations to implement e-government and digitization projects in the near future. Project work and the involvement of users in the implementation are increasingly coming into focus. The objective of this paper is to identify the challenges in project work in the context of the implementation of e-government and digitalization projects in public administration. This was done by comparing survey results from 2018 and 2021 and analyzing whether agility can make a decisive contribution to eliminating these challenges. Moreover, it was investigated whether user involvement in implementation is already taking place. This study was conducted for the first time in 2018 and again in 2021 using an online survey. The two samples of the questionnaire study (2018 and 2021) show, that public administrations are increasingly coming into contact with agile methods. Furthermore, challenges were identified that limit improved project work in public administrations and that need to be addressed.

Paper Citation

in Harvard Style

Looks H., Gebauer A., Thomaschewski J., Escalona M. and Schön E. (2022). Evaluation of Project Work in Public Administrations in E-government and Digitization Projects in Germany. In Proceedings of the 18th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST, ISBN 978-989-758-613-2, pages 120-127. DOI: 10.5220/0011526100003318

in Bibtex Style

@conference{webist22,
author={Hanna Looks and Anja Gebauer and Jörg Thomaschewski and María Escalona and Eva-Maria Schön},
title={Evaluation of Project Work in Public Administrations in E-government and Digitization Projects in Germany},
booktitle={Proceedings of the 18th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,},
year={2022},
pages={120-127},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011526100003318},
isbn={978-989-758-613-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 18th International Conference on Web Information Systems and Technologies - Volume 1: WEBIST,
TI - Evaluation of Project Work in Public Administrations in E-government and Digitization Projects in Germany
SN - 978-989-758-613-2
AU - Looks H.
AU - Gebauer A.
AU - Thomaschewski J.
AU - Escalona M.
AU - Schön E.
PY - 2022
SP - 120
EP - 127
DO - 10.5220/0011526100003318