Towards Unlocking the Potential of the Internet of Things for the Skilled
e Pomp, Andreas Burgdorf, Alexander Paulus and Tobias Meisen
Chair of Technologies and Management of Digital Transformation,
University of Wuppertal, Wuppertal, Germany
Internet of Things, Semantic Systems Engineering, Usability, Skilled Crafts.
The Internet of Things (IoT) enables companies to develop new digital business models or optimize existing
processes through digitalization. Since value creation in the skilled crafts is determined by the manufacturing
of material products and the provision of associated services, it is predestined for the use of IoT technologies.
While these services are increasingly finding their way into the consumer market via industrial providers, the
local skilled crafts with its small and medium-sized businesses lacks the knowledge to assess the potential and
to adequately develop and operate IoT solutions. Our aim is to develop a manufacturer-independent platform
that enables those businesses to implement IoT solutions independently. The platform is intended to support
craftsmen in identifying suitable IoT use cases and resulting business models for their trades, products or
services. For that, it will provide an overview of the components (e.g., sensors) required for the respective
use cases. Based on this, the use cases can be set up without special know-how with the help of the platform,
which also collects and manages the accruing data. Each craft business can identify new use cases and make
them available to the other users of the platform, thus creating a cross-trade solution from the skilled crafts
for the skilled crafts. Potential IoT use cases and their technical requirements were already identified in a
pre-study in collaborative hackathons and will be evaluated during the development of the IoT Crafts Portal.
The results are intended to assist craft businesses from a wide range of trades to identify and implement new
business models in such a way that they can be integrated into the existing processes of the businesses. At the
same time, there will be a transfer of knowledge between the craft businesses themselves, since each can use
the experience of the other business or offer its own insights.
Dealing with digitalization is both an opportunity and
a challenge for a wide variety of industries. Mod-
ern agriculture, industrial production, and the trans-
portation and logistics sector are examples of how
the potential of advanced digitalization can be ex-
ploited. Numerous enterprises in these industries
have already been able to gain extensive experience
with digital and digitized products as well as services,
from which a wealth of novel business models have
emerged. At the same time, experience has shown
that digital transformation cannot be taken for granted
and poses a multitude of challenges. The Internet of
Things (IoT) (Ashton et al., 2009) plays a key role
here and it is rising in different domains, such as smart
cities (Gyrard and Serrano, 2015) or the smart home
ornig et al., 2017). The underlying technolo-
gies focus in particular on mapping and describing the
physical, real world in a digital image by generating
digital shadows or even digital twins (Atzori et al.,
2010). The basic step in this process is the integra-
tion of sensors into products, machines and systems
in order to determine a digital image from the col-
lected data by means of various analysis and learning
processes. The digital image obtained in this way in
turn creates the basis for optimizing existing business
processes, services and products, and in many cases
also for generating new digital or digitalized business
models. The skilled crafts, where value creation is
determined by the manufacture of material products
or the provision of services on demand for the mate-
rial product, are therefore predestined for the intro-
duction of IoT technologies into everyday working
life. The mapping of the physical world in a digital
representation opens up numerous areas of applica-
tion (Sisinni et al., 2018). It is therefore all the more
surprising that although IoT technologies are increas-
ingly finding their way into the consumer market, the
focus of developments is completely bypassing the
Pomp, A., Burgdorf, A., Paulus, A. and Meisen, T.
Towards Unlocking the Potential of the Internet of Things for the Skilled Crafts.
DOI: 10.5220/0011066100003179
In Proceedings of the 24th International Conference on Enterprise Information Systems (ICEIS 2022) - Volume 1, pages 203-210
ISBN: 978-989-758-569-2; ISSN: 2184-4992
2022 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
skilled crafts. As a result, the potential of the IoT
has so far been little or not at all widespread among
traditional small and medium-sized craft businesses
- despite the fact that the technologies are there and
the craft businesses are demonstrating their interest in
using the IoT, for example, in public workshops and
Large industrial companies, on the other hand,
which as representatives of industrial mass production
are often in direct competition with the skilled crafts,
are increasingly equipping their products with IoT-
capable sensor and communication technology and
providing associated applications for end customers.
In doing so, these companies focus on their area of ap-
plication, which prevents a comprehensive view and
correspondingly advanced overarching digitalization.
For example, customers can check the operating sta-
tus of their heating system and contact the manufac-
turer directly in the event of potential faults, but this
does not include regional craftsmen. The resulting
fragmented IoT platform landscape of individual in-
dustrial providers does not provide a breeding ground
from which regional craft businesses can benefit or,
due to the lack of access to data, participate. Other
key challenges for these craft businesses result, for
example, from difficult access to the topic and the
great uncertainties associated with it. Accordingly,
for regional craft businesses, i) assessing the potential
of IoT solutions and their impact on their operations,
and ii) acquiring the knowledge and skills to develop
and operate adequate IoT solutions are key obstacle
To address these challenges, our goal is to de-
sign and implement a vendor-independent end-to-end
IoT Crafts Portal, which will be developed from the
skilled crafts for the skilled crafts. This portal should
enable German craft businesses to i) identify suitable
IoT use cases and resulting business models for their
trade as well as their products or services and share
them with other businesses, ii) get an overview of the
required components (e.g. sensors) needed to imple-
ment the use cases, iii) set up the identified use cases
in a simple and user-friendly way via the portal, and
iv) collect, manage and use the resulting data for their
own business purposes.
The two most important aspects for the develop-
ment of the IoT Crafts Portal deal with the identifica-
tion of suitable IoT use cases and the creation of a cor-
responding crafts-friendly IoT portal as a prototype,
which can be used by the craft businesses for the im-
plementation of their IoT use cases. A large number
of different IoT sensors will be used to implement the
use cases. The resulting data will be stored in a cen-
tral data lake and managed via it. The main research
focus is on developing ways how the accessibility of
IoT technology can be enabled for the craftsmen. In
particular, the development of recommendation and
search systems based on machine learning methods
as well as the design of corresponding visual user in-
terfaces are in focus. Another important aspect is the
investigation of approaches on how the IoT technol-
ogy and its application potential can be didactically
prepared for the craft businesses and communicated
to them in a target group-oriented or -adaptive way.
Based on the IoT Crafts Portal, different participat-
ing craft businesses from a wide variety of trades aim
to identify and develop IoT-based use cases and pro-
totypes, which either optimize an internal process or
enable the implementation of an additional (digital)
business model specific to their trade and business.
In this way, craft businesses improve their work
organization and design with Digital Transformation
technologies. The fact that the data generated on the
developed IoT Crafts Portal belongs to the craft busi-
nesses itself ensures that they can use it profitably.
At the same time, craft businesses can already ben-
efit from implemented IoT use cases of other (craft)
businesses. If a new use case is identified and im-
plemented using the developed IoT portal, it also be-
comes available to other businesses. This enables
knowledge transfer both within and across trades, so
that the full potential of IoT use cases for the skilled
crafts is exploited. In summary, the developed IoT
portal enables the strengthening of craft services in
Germany by enabling the development of modern
IoT-based business models, which is reflected, for ex-
ample, in new services for the end customer of the
respective craft businesses.
The rest of the paper is organized as follows: Sec-
tion 2 will show related work and discuss the issues
of current IoT platforms for technical inexperienced
users. Afterwards, we show and discuss in Section 3
potential use cases that we already identified in two
different pre-studies using a hackathon concept be-
fore we present the methodology and the approach
that we follow in order to develop the IoT Crafts Por-
tal in Section 4. Finally, we give a short conclusion in
Section 5.
The related work can essentially be divided into i) the
area of technical implementation (IoT platforms and
existing IoT solutions) and ii) the area of existing plat-
forms in the Skilled Craft Sector that push the issue of
ICEIS 2022 - 24th International Conference on Enterprise Information Systems
2.1 Technical Implementation and
Existing IoT Solutions
Today, IoT platforms are ubiquitous. Well-known
technology companies such as Amazon
, Microsoft
or Deutsche Telekom
already offer scalable
IoT platforms that enable the implementation of any
IoT use cases - provided the technical programming
skills are available and the user already knows ex-
actly which use case might fit his business. In ad-
dition, there are a number of other platforms (Bosch
, Influxdata
or Device Insight
) which also
offer IoT platforms for customers. The focus of these
platforms is on the collection and evaluation of the
raw data generated in the IoT. However, these plat-
forms address either users with advanced technical
skills or large enterprises with their own IT depart-
ments. IoT use cases that produce the required IoT
raw data have to be identified and implemented by the
users themselves - knowledge transfer between users
does not take place and is not focused on by these
platforms. In reverse, this means that every craft busi-
ness itself must acquire the necessary skills, identify
its use cases and then either also implement them via
an IoT platform in a time-intensive manner or com-
mission IT experts to do so - without knowing a pri-
ori the economic benefits. Moreover, there exist also
concepts for semantic IoT and data platforms, such as
(Palavalli et al., 2016), (Dorsch, 2016), (Cambridge
Semantics, 2016) or (Pomp et al., 2021). However,
they only deal with semantically describing sensor
data and do not focus on IoT use cases.
In addition to the existing IoT platforms, which
are mainly aimed at companies from the Industry
4.0 sector, there are already various IoT-based solu-
tions that have been developed for the skilled crafts.
Hilti (Hilti, 2020) and Bosch (Bosch, 2020), for ex-
ample, offer IoT-based solutions that enable crafts-
men to track the tools in use. The company Doka
(Doka, 2020) offers sensor technology and the as-
sociated software to measure and predict the drying
time of cement. In the context of monitoring moisture
damage in roofs, Saint Gobain has developed Isover
GuardSystem (Saint Gobain, 2020), a solution that al-
lows flat roofs to be monitored in real time and alerts
the owner in the event of moisture damage. While on
the one hand these examples show the potential al-
ready inherent in IoT solutions for the skilled crafts,
on the other hand, it becomes clear that all these so-
lutions are isolated applications which are offered by
one manufacturer and can only be used in this context.
So if a craft business now wants to use all these dif-
ferent solutions, it must first learn of their existence
(for example, via trade fairs, representatives of the
companies or via other craft businesses) and then buy
these solutions from the various large companies in
each case. At the same time, the craft business loses
control over its data, because it usually becomes the
property of the large company. On the one hand, this
prevents reuse for other IoT use cases. On the other
hand, it shows that there is not yet a solution tailored
to the needs of the skilled crafts that enables them to
have an overview and all-encompassing use of the In-
ternet of Things. There are craft businesses that try
out IoT solutions in hackathons or even implement
them on their own initiative (e.g. Holzgesp
) and
offer them to their customers - but this remains more
the exception than the rule - even though the IoT of-
fers numerous possibilities.
2.2 Digital Platforms for the Skilled
In the course of the last few years, numerous
platform-based business models have emerged in the
digital skilled crafts, which have greatly changed
communication between customers, crafts, trade and
industry. The current study by the Ludwig Fr
Institute for Skilled Crafts Sciences (LFI) (Ludwig-
ohler-Institut f
ur Handwerkswissenschaften, 2019)
shows that more than 100 transaction-oriented plat-
forms are active in the craft value chain in Germany.
Here, previous platforms can be divided into the cate-
gories of partner brokers, franchisers, infrastructure
providers, advertising platforms and online stores.
Partner mediators, like MyHammer
or Blauarbeit
focus thereby on the switching of craft businesses for
services desired by the final customer. Businesses,
which do not co-operate with the respective plat-
forms, remain thereby outside. Franchiser, like Mys-
or Banovo
, even go one step further. Here,
the local craftsman’s business is only used as an exe-
cuting instance - all offers and contract arrangements
run via the respective platform. The consequence
of this is, of course, that the local craft business no
Towards Unlocking the Potential of the Internet of Things for the Skilled Crafts
longer has the business in its own hands and must
therefore submit to the rules of the platform oper-
ators. Infrastructure providers, such as Helpling
or Caroobi
, on the other hand, give craft busi-
nesses more freedom. Advertising platforms and on-
line stores then already try to win customers via new
channels. The LFI study shows that platforms have
become an important tool in the skilled crafts for
building new business models and simplifying inter-
action with customers. However, the study only looks
at transaction-oriented platforms. Data-centric plat-
forms, which essentially include all Infrastructure-
as-a-Service (IAAS), Software-as-a-Service (SAAS),
Platform-as-a-Service (PAAS) and other specialized
platforms, such as IoT platforms, were not consid-
ered. It has already been shown in the previous sec-
tion that although technical solutions do exist, they
are not tailored to the skilled crafts and their needs.
In summary, it can be said that there is no existing
IoT platform that enables craft businesses to i) find
out about the IoT, ii) identify relevant use cases and
associated sensor technology, and iii) subsequently
implement and operate the use cases relevant to their
own business themselves.
Over the last three years, we conducted together
with our partners Kreishandwerkerschaft Rhein-
Erft, Handwerkskammer D
usseldorf, Kompe-
tenzzentrum Digitales Handwerk Koblenz and
orderung Rhein-Erft GmbH two
hackathons with altogether 20 different craft busi-
nesses from different trades in which we explored
potential use cases for either improving processes
within the own business or setting up new IoT-based
business models. Each hackathon was organized in a
two-day workshop format where the craft businesses
identified IoT-based use cases on the first day and
implemented them as prototypes in conjunction with
scientists and developers from our institute on the
second day.
The aim of implementing the prototypes together
with the craftsmen was to show them, using concrete
examples that are relevant to them and that were iden-
tified by themselves, (i) which sensors are available,
(ii) what they can measure and how they record data,
(iii) how the data can then be sent to a backend and
can be stored and processed accordingly. For that,
Figure 1: Selection of sensors for the craftsmen.
Figure 2: Developed dashboard for one of the IoT use cases.
we provided a large set of different sensors to the
craftsmen (cf. Figure 1). After selecting the relevant
sensors for their use cases, the craftsmen had to con-
nect the sensors to a Raspberry Pi and the data were
recorded using NodeRED
. From there, the data was
transmitted via an MQTT Broker to a cloud instance
on which we then developed visualizations and busi-
ness logic for the identified use cases (cf. Figure 2).
In this way, the craftsmen were able to understand ex-
actly what was happening, how the data was trans-
mitted and how it could then be processed. However,
it would not have been possible for the craftsmen to
implement the prototypes without the help of the ad-
A central result of the two hackathons conducted
is the large number of different IoT use cases iden-
tified by the participants from the various craft busi-
nesses from different trades that were assessed as rel-
evant for their business. Altogether, 52 different IoT
use cases were identified in various domains. In addi-
tion to obvious use cases that are already covered by
the state of the art but were not known to the crafts-
men (e.g. tracking of tools or moisture penetration on
the roof), many interesting new use cases were also
identified. For instance, two businesses from the con-
struction trades identified a use case for monitoring
the tightness of cellars during and after the construc-
tion phase. Trades from the glazing or metal craft
came up with use cases for equipping their products
with additional sensor technology to, for example,
track the use of these products - and thus being able
to optimize their products in the future. Businesses
ICEIS 2022 - 24th International Conference on Enterprise Information Systems
from the electrical, sanitary-heating-air-conditioning
or roofer sectors had ideas to offer new services to
their customers in the form of ”predictive mainte-
nance” through the use of IoT technology. A roof-
ing company, for example, would like to equip gutters
with water flow sensors. Based on the amount of rain
that has fallen and the flow rate within the gutter, it
is possible to calculate whether the gutter is clogged
and whether maintenance is required, which can then
be offered in advance.
The hackathons have proven to be a useful tool
for introducing craftsmen to IoT topics. In particular,
the great potential of IoT for the skilled crafts could
be experienced by the participants, but it also became
obvious that the implementation of own IoT use cases
cannot be achieved by the craftsmen themselves. The
support of developers and scientists has always been
Figure 3: Adding IoT Platforms as missing Platform for the
Skilled Crafts.
As outlined in Section 2, there is, to the best of our
knowledge, no platform that focuses on enabling craft
businesses to implement IoT use cases (cf. Figure 3),
as these i) only add value for technically skilled indi-
viduals, ii) do not provide an overview of which IoT
use cases are implementable, relevant or already exist,
iii) do not enable knowledge transfer between users,
and iv) are usually only in English. These disadvan-
tages are flanked by the fact that small and medium-
sized craft businesses - in contrast to large enterprises
- often do not have the financial means to build up
the corresponding required technical staff to identify,
set up and manage IoT use cases. This means that
relevant IoT use cases, such as, Monitoring the de-
gree of drying of screed, cannot be efficiently imple-
mented with the existing solutions on the market, as
these solutions do not address the explicit needs of
craft businesses. At the same time, however, the ex-
perience gained in our conducted pre-studies (cf. Sec-
tion 3), shows, among other things, that these are pre-
cisely the kind of use cases that support craft busi-
nesses in their day-to-day work, or in which potential
for the digitalization of craft businesses is seen. Ac-
cordingly, the goal for the developed IoT Crafts Por-
tal is to show businesses similar scenarios from IoT
projects that have already been carried out by other
craft businesses and to provide information on sensor
technology and information processing. For the above
example, the portal could display, for example, Mois-
ture sensors that can be installed in the screed. After
the required sensors have been acquired by the crafts-
man’s company, they can be directly integrated into
the portal and the corresponding analyses or moni-
toring solutions can be carried out. In the example
mentioned, a craftsman’s company would be notified
when the desired degree of drying has been reached,
so that the connection work can be carried out earlier
than expected, if necessary.
Compared to the current state of the art, the IoT
Crafts Portal presented here fills an important gap.
It represents an end-to-end solution that is explicitly
adapted and optimized for the skilled crafts and can be
used in a wide variety of trades. Through an explicit
focus in development of the IoT Crafts Portal on intu-
itive usability (queries using natural language, simple
plug-and-play connection of sensors, automatic rec-
ommendation of useful use cases), a complexity of
the solution is achieved that is suitable for craftsmen
without appropriate technical training and is missing
in the current market. Through a continuous expan-
sion of use cases, it should also be ensured that all
businesses always have the opportunity to move at
the current state of the art. If new use cases arise in
a trade, they can be implemented via the IoT Crafts
Portal and also made directly available to other craft
businesses (knowledge transfer). If a business identi-
fies and implements a new use case, such as the de-
tection of leaking roofs via the IoT Crafts Portal, it
is possible to make this use case available to other
businesses. This means that other businesses can see
which sensor technology is needed and get access to
the implemented use case. This mechanism allows
other businesses to see use cases that have already
been successfully implemented. On the one hand, this
mechanism thus strengthens confidence in the use of
IoT technology. On the other hand, it enables indi-
vidual craft businesses to independently develop new
business models for their own operations. At the same
time, the business that provides a use case can also
Towards Unlocking the Potential of the Internet of Things for the Skilled Crafts
Figure 4: Main Aspects for the development of the IoT Crafts Portal.
4.1 Approach
Figure 4 shows the main aspects for the development
of the IoT Crafts Portal and how they are related to
each other. All in all, we follow an agile approach for
developing the IoT Crafts Portal. This first requires
the identification of potential use cases in the skilled
crafts that can be implemented with the help of cur-
rent IoT technology. In order to create a broad cover-
age of use cases for different trades, the IoT Crafts
Portal will be developed in close cooperation with
seven application partners from seven different trades.
Together we define IoT-based use cases at the begin-
ning of the development phase that are to be imple-
mented with the help of the IoT Crafts Portal. On the
one hand, these use cases serve to derive requirements
for the technical development of the platform and, on
the other hand, they serve as initial use cases that can
be used by other crafts businesses. By conducting six
different hackathons with a large number of craft busi-
nesses that are not involved in the development, it will
be evaluated, on the one hand, that already defined
use cases are transferable to other businesses and/or
trades, and on the other hand, the agility of the fur-
ther development will be demonstrated, as further use
cases will be identified and added to the IoT Crafts
Portal. In this context, we also explore in particu-
lar which didactic concepts are suitable to bring craft
businesses closer to IoT technology. Both the exe-
cution of hackathons and the implemented use cases
(lighthouse projects) can then be used specifically to
promote the dissemination of the IoT Crafts Portal
to transfer it to the broad public. In the implemen-
tation of the IoT Crafts Portal, technical research is
needed in particular on how data processing pipelines
for heterogeneous data streams can be implemented
for a wide variety of IoT use cases by people who do
not deal with IoT solutions in detail in everyday life.
For this purpose, setting up IoT use cases by means
of intuitive user interfaces is seen as a central build-
ing block. In the following, we will elaborate these
important aspects in more detail.
4.2 Identification and Evaluation of IoT
Use Cases
At the beginning, two hackathons will be conducted
with the aim of identifying a broad mass of poten-
tially relevant IoT use cases and establishing an un-
derstanding of the necessity as well as the potential of
using IoT in the skilled crafts. In doing so, the par-
ticipants of the hackathons will be supported and ac-
companied by experienced scientists and developers.
In order to ensure target group-adaptive communica-
tion, a didactic concept will be developed that will
enable craft businesses to gain added value from and
access to IoT technology. In addition to the use cases
that arise during the hackathons, each craft business
of the seven application partners from seven different
trades will define at least one further use case relevant
to this enterprise in a workshop.
The evaluation of the IoT Crafts Portal is based
on four further hackathons. In contrast to the first
two hackathons, which serve to identify user cases,
these evaluation hackathons will be conducted with
less assistance. This will show whether the skilled
craftsmen are able to implement their use cases inde-
ICEIS 2022 - 24th International Conference on Enterprise Information Systems
pendently using the IoT Crafts Portal. At the same
time, this will iteratively identify additional require-
ments and use cases. In this way, the development of
the portal will be continuously guided in the right di-
rection and its usability will also be ensured by craft
businesses not involved in the development of the IoT
Crafts Portal. Based on the experience of hackathons
already held (cf. Section 3), it can be assumed that
three to four additional previously unknown use cases
will be identified in each hackathon.
4.3 IoT-sensor Screening
Based on the identified IoT use cases, an overview
will be created of which IoT sensors are relevant for
the identified use cases, how they function and to what
extent they already have industry approval. In addi-
tion, all further sensor technology that might be rele-
vant to the skilled crafts will be identified in a further
search and included in the sensor technology catalog
so that it can later be included in the IoT Crafts Por-
tal. This systematic approach will ensure that a wide
range of use cases for the skilled crafts can be covered
by the IoT Crafts Portal. This screening will be con-
tinuously updated. The results will be made available
to the public in a separate database.
4.4 IoT Crafts Portal
Based on the identified use cases and an overview of
relevant sensors, technical requirements for the IoT
Crafts Portal are formulated and a technical architec-
ture is designed. This includes the definition of inter-
faces for data acquisition, decisions on technologies
to be used, and the identification of suitable data anal-
ysis and AI-based learning methods needed to imple-
ment the use cases.
Next, procedures will be developed to connect the
identified sensors to the IoT Crafts Portal via plug-
and-play solutions. For this purpose, modules are
needed that record and read out the data from the sen-
sors and forward it to the IoT Crafts Portal. To solve
the problems of heterogeneity in terms of data format
and meaning (semantics), the data added to the portal
will be annotated with semantics based on a craft IoT
ontology that is to be defined before. Based on the
semantic annotation, the data will be converted into a
syntactically uniform data format and will be stored
in a data lake.
In order to be able to flexibly implement the differ-
ent use cases of the craft businesses on the basis of the
data to be collected, modular data processing is im-
plemented. This is based on the semantic information
defined when adding the sensors. In addition, generic
data processing building blocks are implemented that
allow different processing steps, such as converting
units or merging data streams. In this way, flexible
data processing is created that enables the fusion of
different sensor data streams and thus provides a ba-
sis to adequately implement a wide range of different
IoT crafts use cases.
One of the most important building blocks of the
IoT crafts portal will be a recommendation and search
engine. This engine is being designed and imple-
mented to enable knowledge transfer between the
craft businesses and to encourage them to implement
further IoT use cases or identify them for themselves.
The search engine provides an efficient way to iden-
tify use cases that have already been implemented by
other businesses based on a natural query language.
The recommendation system, on the other hand, sug-
gests further useful use cases to businesses based on
their profile and trade as well as the use cases im-
plemented so far, which have been implemented by
other businesses with similar profiles. This ensures
that businesses are always kept up to date and are no-
tified when new IoT use cases emerge that are of in-
terest to them. State of the art machine learning tech-
niques will be used to develop the recommendation
and search engine.
In order to enable a simple and intuitive opera-
tion for the craft businesses, a user interface is imple-
mented that allows to realize own use cases even with-
out technical training. This interface should create the
possibility to identify, implement and monitor desired
use cases. In addition to the findings from the first two
hackathons, the requirements and wishes of the craft
businesses for the user interface will be recorded in a
workshop. On this basis, a user interface will be de-
veloped, which will be continuously adapted with the
crafts businesses in an agile approach.
In this paper, we presented our concept for develop-
ing a manufacturer-independent IoT portal that en-
ables small and medium-sized craft businesses from
the skilled crafts to implement IoT solutions inde-
pendently. Through preliminary studies, we showed
how craftsmen can be introduced to the topic of IoT
and how great the potential of IoT is for the skilled
crafts. Subsequently, we presented a concept for the
implementation of the IoT Crafts Portal, which should
enable craftsmen to implement IoT use cases them-
selves. The next steps now include conducting fur-
ther hackathons, identifying more IoT use cases and
implementing the IoT Crafts Portal.
Towards Unlocking the Potential of the Internet of Things for the Skilled Crafts
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ICEIS 2022 - 24th International Conference on Enterprise Information Systems