Research on Decision Optimization in Enterprise Supply Chain
Management: A Case Study of Tea Industry
Xiang Miao
a
Horton Academy, North York, Canada
Keywords: Supply Chain Management, Decision Optimization, Tea Industry, Value Increment.
Abstract: With the gradual improvement of supply chain system and the continuous strengthening of supply chain
management, increasing enterprises have invested more energy in the supply chain, and sound supply chain
management has a certain value increment potential. From the perspective of enterprise supply chain
management and based on the investigation and analysis of the current situation and problems of supply chain
in China’s tea industry, the decision optimization scheme of supply chain management in the development of
tea industry was proposed in this study from the dimensions of strategic coordination, operation coordination
and response coordination.
1 INTRODUCTION
Supply chain management is to integrate and
optimize suppliers, manufacturers, distributors and
retailers to improve their respective business
efficiency, save costs and optimize operations in the
flow of materials, capital and information, and
achieve a greater degree of supply chain value
increment. China is a big tea producer and consumer.
In 2020, the domestic tea market sales amount has
reached 288.9 billion yuan, and tea consumption
continues to grow. At present, the upstream and
downstream enterprises in the supply chain of the tea
industry generally have problems of asymmetric
information and low level of information, which
leads to the value increment potential of the supply
chain has not been given full play. Therefore, the
decision optimization in supply chain management is
particularly important.
2 OVERVIEW OF SUPPLY
CHAIN MANAGEMENT
2.1 Supply Chain
Supply chain, developed from economic chain, is a
functional network chain mode that links suppliers,
manufacturers, distributors, retailers and end users
into an integral whole, as shown in Figure 1. It can
also be held that supply chain is a logistics network.
Different enterprises constitute different nodes in this
network, and value increment can be realized through
the processing and transportation of materials in the
operation of supply chain, allowing all enterprises to
benefit. In other words, supply chain is also a value-
added chain. (Bogers, 2016)
Figure 1: Diagram of Supply Chain System.
a
https://orcid.org/0000-0003-0140-9839
360
Miao, X.
Research on Decision Optimization in Enterprise Supply Chain Management: A Case Study of Tea Industry.
DOI: 10.5220/0011344900003437
In Proceedings of the 1st International Conference on Public Management and Big Data Analysis (PMBDA 2021), pages 360-366
ISBN: 978-989-758-589-0
Copyright
c
2022 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
2.2 Architecture Design of Supply
Chain Management System
From the perspective of tea industry supply chain, this
paper analyzes each link of agricultural products
supply chain. Considering that agricultural products
supply chain has the characteristics of many
participants and many uncertain factors, in order to
improve the traceability of the system, the system
adopts sevice-oriented architecture (SOA) design,
which divides the system into user layer, display layer,
application layer, support service layer, data layer and
equipment layer. Its architecture is shown in Figure 2.
Figure 2: Architecture Design of Supply Chain Management System.
Figure 3: Overall framework of information system.
Research on Decision Optimization in Enterprise Supply Chain Management: A Case Study of Tea Industry
361
The overall architecture of the information system
mainly includes four links. Node enterprises use read-
write devices to write data streams into MF1
according to production requirements, and store the
data streams into their own enterprise databases and
upload them to the information system platform
database. Limited by space, this paper only takes tea
planting as an example. In the tea planting process, a
reader with number is equipped to write information
such as tea address, tea environment, growth
situation, fertilizer use, tea varieties, planting time
and so on into MF1 card in the form of data stream.
At the same time, the generated data stream is
associated with the background database of
enterprises and regulatory authorities and compiled
into corresponding information to be stored in the
background database. When the tea leaves are
planted, the planting information recorded in MF1
will be transmitted to downstream enterprises.
Downstream node enterprises can use mobile phones,
personal digital assistant (PADs) or card readers to
obtain the information in the labels, and judge
whether the read information meets the requirements
of product processing.
2.3 Analysis of Value Increment
Potential of Supply Chain
Management
Sound supply chain management has a certain value
increment potential, and the following optimizations
of a supply chain will lay a good foundation for value
increment. First of all, the grasp of information
resources should be strengthened. A supply chain is a
chain, so each node affects the entire chain. The
sharing of commodity information, transportation
information, relevant policy information and
consumption level information should be achieved as
much as possible. Then, the quality of service should
be improved. The supply chain is centered on
customer service. Most consumers expect faster
logistics and better product quality, which requires
smooth connection between each node in the supply
chain to avoid wasting time. Enterprises including
retailers also need to provide customers with better
services. In addition, the supply chain should play the
role of “1+1>2” to unite various enterprises to
complement each others advantages. Through
effective management, it can also remove
unnecessary error costs, perfect the whole operation
process of commodities, improve the enterprise’s
inventory backlog, reduce the cost of commodity
storage with smoother transportation, and then
gradually improve customer product satisfaction,
expand market share, and create value increment.
(Simmons, 2017)
Supply chain value increment is achieved through
the needs of the final consumers, which has four
forms generally. First of all, the basic quality of
commodities is the most elementary factor to enhance
value. Customer satisfaction can be improved to
some extent by improving the attributes of
commodities to meet their needs. Secondly, time
control is a very important part of supply chain
management. For the logistics industry, customers
have been yearning for high-speed logistics, so the
full speed operation between each node of the supply
chain can not only save some costs, but also improve
the image in the eyes of customers. Thirdly, the
location selection is also crucial. From suppliers,
manufacturers, distributors to retailers, the location of
each supply chain node is better to supplement with
each other. The transfer of location and the
transportation of commodities also change their
value. Finally, the change of ownership of
commodities will also result in product value
increment. As a result, products, starting from raw
materials, are continuously enhanced in value
through a series of transmission in the supply chain,
and finally accepted by consumers. In this way, the
supply chain value increment is realized. Therefore,
it is necessary to realize the value identification of
consumers through supply chain management, so that
consumers can recognize the value of products,
benefiting both enterprises and the supply chain
itself. Its value increment diagram is shown in Figure
4.
Figure 4: Diagram of Supply Chain Value Increment (Christopher M,2011).
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3 ANALYSIS OF THE
DEVELOPMENT STATUS AND
PROBLEMS OF TEA
INDUSTRY IN THE SUPPLY
CHAIN ENVIRONMENT
3.1 Data on the Development Status of
China’s Tea Industry
According to the data of China Tea Marketing
Association, since 2011, the total amount of tea
consumption in China and the total per capita
consumption have been on the rise, and the domestic
tea market sales amount have reached 288.9 billion
yuan in 2020. With the upgrading of consumption and
the improvement of health concept, China’s tea
consumption continues to grow, and its proportion of
consumption in the global market sales is increasing
year by year. It is gradually developing into a key
market of global tea consumption. By the end of
2020, tea producing areas in China covered nearly
1,000 counties (cities and districts) in 18 provinces
(municipalities and autonomous regions), with a total
area of 47.4769 million mu, a national tea output of
2.9860 million tons, a total output value of 262.658
billion yuan, a domestic sales volume of 2.2016
million tons, an annual per capita consumption of 1.2
kg, with nearly 500 million tea consumers, an export
volume of 348,800 tons, and a total export of $2.038
billion. (Data source: China Tea Marketing
Association)
Table 1: Total Domestic Sales Volume of Chinese Tea from 2011 to 2020 (Unit: ten thousand tons).
Year 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011
Domestic
sales
220.16 202.56 191.05 181.70 171.06 167.91 150.25 133.83 124.01 109.61
Data source: China Tea Marketing Association
Table 2: Total Domestic Sales Amount of Chinese Tea from 2011 to 2020 (Unit: 100 million yuan).
Yea
r
2020 2019 2018 2017 2016 2015 2014 2013 2012 .
Domestic
sales
2889 2740 2661 2405 2148 1869 1669 1385 1176 971
Data source: China Tea Marketing Association
Table 3: Average Domestic Price of Chinese Tea from 2011 to 2020 (Unit: Yuan/kg).
Yea
r
2020 2019 2018 2017 2016 2015 2014 2013 2012 2011
Domestic
sales
131.2 135.2 139.3 132.4 125.5 111.3 111.1 103.5 94.9 88.5
Data source: China Tea Marketing Association
Data source: China Tea Marketing Association
Figure 5: Area of Tea Gardens in Major Tea-producing Provinces of China in 2020 (10,000 Mu).
Research on Decision Optimization in Enterprise Supply Chain Management: A Case Study of Tea Industry
363
3.2 Main Problems Existing in the Tea
Industry Supply Chain
Supply chain refers to the network chain involving the
process of supply, production, acquisition, processing,
storage, and sale of means of production until finally
reaching consumers. The process from tea cultivation
to market, including pre-harvest selection of superior
varieties, field management, post-harvest processing
and storage, pre-market commercial treatment,
transportation, and marketing, is a complete supply
chain, as shown in the figure below.
The connection and information communication
of each link in the tea supply chain is not smooth. Tea
producing areas are mainly highland and mountainous
areas with remote geographical location. Most of the
growers in the upper reaches of the tea supply chain
are ordinary farmers and are not sensitive enough to
information technology. Most of the registered
processing enterprises in the middle reaches of the
supply chain are small-scale enterprises, as well as
processing points and cooperatives, who have not
established enterprise information management
system; there are many points of sale in the lower
reaches of the supply chain, and ordering activities are
launched to the middle and upper reaches mainly
relying on mobile communication, and the dynamic
information of market demand cannot be timely and
effectively transmitted to the middle and upper
reaches of the supply chain. The information
transmitted in each link of the tea supply chain is
prone to variation, amplification, and hockey stick
effect, leading to the information island of horizontal
and vertical integration of the supply chain, and
enabling the members of the supply chain to maximize
their own profits, which damages the overall benefit
of the supply chain and produces double marginal
effect, not conducive to tea production, processing,
and sales related enterprises to make correct decisions.
Figure 6: Diagram of Tea Supply Chain Structure.
4 DECISION OPTIMIZATION IN
SUPPLY CHAIN
MANAGEMENT OF TEA
PRODUCTS: SUPPLY CHAIN
COLLABORATION CAPACITY
The supply chain of tea products is a complex system
composed of multiple subsystems, which mainly
consists of production and supply subsystems,
logistics subsystems, sales subsystems, consumption
subsystems and other auxiliary subsystems. A system
composed of many subsystems is in a state of self-
organization when the subsystems collaborate with
each other to produce synergistic and cooperative
effects. The core concept of tea product supply chain
lies in realizing the maximization of customer value.
The core subject of the supply chain leads the other
subjects to form an organic united whole by signing
collaborative contracts, so as to transform the tea
product supply chain from the original loose state to
the self-organization state in pursuit of common core
interests. In the continuous evolution of the
collaborative system, the supply chain system is
transformed from disordered collaboration to orderly
collaboration. (Huang, 2000)
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Figure 7: Supply Chain Collaboration Capacity.
4.1 Strategic Collaboration
By unifying the development plan of tea product
supply chain, on the basis of determining the
consistent collaboration goal, stipulating the
collaboration scope and degree and formulating a
reasonable collaboration system and benefit sharing
mechanism are the foundation of the tea product
supply chain system collaboration. For example,
most enterprises regard supply chain collaboration as
a part of their development strategy, formulate
unified strategic planning and operational objectives,
and make all collaborative subjects of the supply
chain abandon pursuing the maximization of their
own interests. In the meanwhile, through
collaboration, the core competitive advantages of
each subject can be brought into play to cultivate
consumers’ trust and purchasing habits, so as to
promote enterprises to establish a firm collaborative
relationship from the strategic level, and promote
collaboration in operation and response of tea product
supply chain. Therefore, this paper argues that
strategic collaboration has a significant positive
impact on operational collaboration and response
collaboration.
4.2 Operational Collaboration
Operational collaboration is the further refinement of
collaboration objectives under the guidance of
strategic collaboration. For the tea product supply
chain, the strategic decision content developed by
strategic decision-makers is detailed through the
operational collaboration of supply chain resource
integration and information service support, which is
the operation basis of strategic collaboration. For
example, West Lake Longjing tea is very sensitive to
changes in temperature and humidity. Once the
temperature is raised, aging metamorphism occurs
easily. The suitable transportation environment for
the tea is very strict, requiring precise temperature
and humidity. Generally 10 degrees Celsius is
appropriate, 0 to 5 degrees Celsius is the best, and
humidity is less than 70%. Short distance
transportation also requires to avoid carriage
moisture, maintain temperature control, and keep
ventilation. The tea is best stored in vacuum, and the
transportation equipment is ideal to be clean, dry,
odor-free and low-temperature refrigerated cabinet,
so as to avoid oxidative deterioration, thus affecting
the taste and aroma. Compared with the general
logistics system, the construction cost of specific
logistics system of tea products is high, and the daily
operation and maintenance cost of their facilities and
equipment is also expensive.
Also, it is difficult for a
single subject in the supply chain to build a dedicated
logistics system to meet market demand by its own
strength. In view of this, special logistics centers for
tea products can be built through the coordination of
logistics resources to share cold chain logistics
facilities and equipment, thus relieving financial
pressure and improving the utilization rate of cold
chain facilities and equipment.
4.3 Response Collaboration
Customers’ demand for high-quality shopping
experience of tea products forces the supply chain to
constantly reduce operating costs and improve
response speed. For example, once the market
demand for tea products changes, the business
process of the supply chain should be recombined
through collaboration to improve its response speed.
Research on Decision Optimization in Enterprise Supply Chain Management: A Case Study of Tea Industry
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Each cooperative subject should clarify its own
positioning and responsibilities in the supply chain,
and remove the barriers to collaboration among
various subjects, which drives the change of the
original operation mode of the supply chain, so as to
carry out business and assign tasks at any time, thus
reducing the collaborative operation cost of the
supply chain and obtaining the advantage of rapid
response to the needs of end customers. (Rosenzweig,
2009)
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