Chatbots for Cultural Heritage: A Real Added Value

Fouad Nafis, Ali Yahyaouy, Badraddine Aghoutane

2021

Abstract

During the last few years, a lot of research work has been done on developing of chatbots that can support humans in different functionalities. The role of a chatbot cannot be limited to being an important virtual assistant to its users but can be exploited by organizations and governments as an adaptive application for the promotion of certain sectors of the economy, such as tourism and cultural heritage (CH). In this paper, the authors present a theoretical and historical background, then discuss the use of chatbots in the CH domain, and finally describe the basic steps and challenges of programming a chatbot taking advantage of the advances in machine learning (ML), deep learning (DL) and semantic web (SW) technologies.

Paper Citation

in Harvard Style

Nafis F., Yahyaouy A. and Aghoutane B. (2021). Chatbots for Cultural Heritage: A Real Added Value. In Proceedings of the 2nd International Conference on Big Data, Modelling and Machine Learning - Volume 1: BML, ISBN 978-989-758-559-3, pages 502-506. DOI: 10.5220/0010737700003101

in Bibtex Style

@conference{bml21,
author={Fouad Nafis and Ali Yahyaouy and Badraddine Aghoutane},
title={Chatbots for Cultural Heritage: A Real Added Value},
booktitle={Proceedings of the 2nd International Conference on Big Data, Modelling and Machine Learning - Volume 1: BML,},
year={2021},
pages={502-506},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010737700003101},
isbn={978-989-758-559-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Big Data, Modelling and Machine Learning - Volume 1: BML,
TI - Chatbots for Cultural Heritage: A Real Added Value
SN - 978-989-758-559-3
AU - Nafis F.
AU - Yahyaouy A.
AU - Aghoutane B.
PY - 2021
SP - 502
EP - 506
DO - 10.5220/0010737700003101