Social Media Analytics: An Overview of Applications and Approaches

Zeinab Khanjarinezhadjooneghani, Nasseh Tabrizi

2021

Abstract

Users' activities on social media generate useful and valuable information about the general public that can be used in policymaking and the decision-making processes. In this paper we review social media analysis approaches and its' application areas by sampling and reviewing studies from IEEE Xplore, Science Direct, and SpringerLink. The primary focus of this paper is on the role of social media data in extracting, tracking, and evaluating general public activities, public opinions, and public behaviour. We look at several application areas, including disaster, urban planning, public health, politics, business, and marketing. The frequently used approaches in these areas are topic analysis, sentiment analysis, social network analysis, spatial and temporal analysis. Moreover, this study provides insight for those who wish to learn about social media's role as a data source for research related to our real-world issues and events.

Paper Citation

in Harvard Style

Khanjarinezhadjooneghani Z. and Tabrizi N. (2021). Social Media Analytics: An Overview of Applications and Approaches. In Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 1: KDIR; ISBN 978-989-758-533-3, SciTePress, pages 233-240. DOI: 10.5220/0010657600003064

in Bibtex Style

@conference{kdir21,
author={Zeinab Khanjarinezhadjooneghani and Nasseh Tabrizi},
title={Social Media Analytics: An Overview of Applications and Approaches},
booktitle={Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 1: KDIR},
year={2021},
pages={233-240},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010657600003064},
isbn={978-989-758-533-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 1: KDIR
TI - Social Media Analytics: An Overview of Applications and Approaches
SN - 978-989-758-533-3
AU - Khanjarinezhadjooneghani Z.
AU - Tabrizi N.
PY - 2021
SP - 233
EP - 240
DO - 10.5220/0010657600003064
PB - SciTePress