Eliciting Design Requirements for a Knowledge Management System in Cultural and Historical Heritage

Néstor A. Nova, Rafael A. Gonzalez

2021

Abstract

Designing a Knowledge Management System (KMS) from a socio-technical approach, usually includes elicitation of distinct, yet related, requirements from a user, system and domain level. However, this perspective presents shortcomings in terms of emergent and co-evolving interactions between agencies, particularly in highly-dynamic use contexts. To address these issues, this paper reports on a design science study that develops three design requirements grounded on sociomaterial (SM) tenets, and based on the study of imbrications between social and material agencies. We do so in the context of an interorganizational knowledge sharing network in the cultural and historical heritage domain, showing how the sociomaterial coordination practices could be better understood and directed to design practices. The findings reveal that a KMS derived from sociomaterial lens could potentially address different coordination issues that arise when sharing knowledge between heritage projects. Our artefact will be helpful in applying what have been mostly theoretical discussions on sociomateriality in highly-dynamic design settings.

Paper Citation

in Harvard Style

Nova N. and Gonzalez R. (2021). Eliciting Design Requirements for a Knowledge Management System in Cultural and Historical Heritage. In Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 3: KMIS; ISBN 978-989-758-533-3, SciTePress, pages 40-51. DOI: 10.5220/0010657100003064

in Bibtex Style

@conference{kmis21,
author={Néstor A. Nova and Rafael A. Gonzalez},
title={Eliciting Design Requirements for a Knowledge Management System in Cultural and Historical Heritage},
booktitle={Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 3: KMIS},
year={2021},
pages={40-51},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010657100003064},
isbn={978-989-758-533-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 3: KMIS
TI - Eliciting Design Requirements for a Knowledge Management System in Cultural and Historical Heritage
SN - 978-989-758-533-3
AU - Nova N.
AU - Gonzalez R.
PY - 2021
SP - 40
EP - 51
DO - 10.5220/0010657100003064
PB - SciTePress