Conversation Extraction from Event Logs

Sébastien Salva, Laurent Provot, Jarod Sue

2021

Abstract

Event logs are more and more considered for helping IT personnel understand system behaviour or performance. One way to get knowledge from event logs is by extracting conversations (a.k.a. sessions) through the recovering of event correlations. This paper proposes a highly parallel algorithm to retrieve conversations from event logs, without having any knowledge about the used correlation mechanisms. To make the event log exploration effective and efficient, we devised an algorithm that covers an event log and builds the possible conversation sets w.r.t. the data found within the events. To limit the conversation set exploration and quicker recover good candidates, the algorithm is guided by an heuristic based upon the evaluation of invariants and conversation quality attributes. This heuristic also offers flexibility to users, as the quality and invariants can be adapted to the system context. We report experimental results obtained from 6 case studies and show that our algorithm has the capability of recovering the expected conversation sets in reasonable time delays.

Paper Citation

in Harvard Style

Salva S., Provot L. and Sue J. (2021). Conversation Extraction from Event Logs. In Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 1: KDIR; ISBN 978-989-758-533-3, SciTePress, pages 155-163. DOI: 10.5220/0010652300003064

in Bibtex Style

@conference{kdir21,
author={Sébastien Salva and Laurent Provot and Jarod Sue},
title={Conversation Extraction from Event Logs},
booktitle={Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 1: KDIR},
year={2021},
pages={155-163},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010652300003064},
isbn={978-989-758-533-3},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - Volume 1: KDIR
TI - Conversation Extraction from Event Logs
SN - 978-989-758-533-3
AU - Salva S.
AU - Provot L.
AU - Sue J.
PY - 2021
SP - 155
EP - 163
DO - 10.5220/0010652300003064
PB - SciTePress