Model Development of Smart Transportation using the Performance Measurement of Smart City Result with It Balance Scorecard and IPA Matrix: Jakarta Case

Ratna Sari, Firman Anindra, Raymond Kosala, Benny Ranti, Suhono Harso Supangkat

2019

Abstract

The purpose of this research is to carry out evaluations and measurements related to the application of smart cities Jakarta which will continue propose a smart transportation model. The methodology used in the evaluation is using the IT Governance approach with the IT Balance Scorecard and IPA Matrix with 200 respondents from Jakarta residents. The results of this paper show there are three major problems that need to be addressed immediately: Deliver Value; Manage operational service performance; Deliver successful IT projects, and the solution purposed is creating smart transportation model, as a form of improvement.

Paper Citation

in Harvard Style

Sari R., Anindra F., Kosala R., Ranti B. and Supangkat S. (2019). Model Development of Smart Transportation using the Performance Measurement of Smart City Result with It Balance Scorecard and IPA Matrix: Jakarta Case.In Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST, ISBN 978-989-758-453-4, pages 199-205. DOI: 10.5220/0009907901990205

in Bibtex Style

@conference{conrist19,
author={Ratna Sari and Firman Anindra and Raymond Kosala and Benny Ranti and Suhono Harso Supangkat},
title={Model Development of Smart Transportation using the Performance Measurement of Smart City Result with It Balance Scorecard and IPA Matrix: Jakarta Case},
booktitle={Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,},
year={2019},
pages={199-205},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009907901990205},
isbn={978-989-758-453-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,
TI - Model Development of Smart Transportation using the Performance Measurement of Smart City Result with It Balance Scorecard and IPA Matrix: Jakarta Case
SN - 978-989-758-453-4
AU - Sari R.
AU - Anindra F.
AU - Kosala R.
AU - Ranti B.
AU - Supangkat S.
PY - 2019
SP - 199
EP - 205
DO - 10.5220/0009907901990205