Indicators Institutional Performance in Educational Field in the Province
of According to the Value-added Approach: An Analytical Study in the
Public Schools in Muscat Governorate
Mahmood Mohammed Ali
1
, Ayad Abdullah
1
and Hassan Alnabhani
2
1
USIM Universirti, Malysia
2
Ministry Of education,Oma
Keywords:
Institutional performance, added value.
Abstract:
This quantitative study researched the performance indicators of educational institutes through added vale
approach. Schools that are under the supervision of the ministry of education are evaluating their perfor-
mance through several forms. This system suffers from flaws such as inaccuracies or missing objectivity in
filling the forms in addition to its ill timing as the forms are filled at the same period of teachers entering
the results of semester exams. The study aimed at researching the most important indicators that affect the
educational system through the added vale approach in the educational directorate in Muscat governorate,
and highlighting the challenges that face the educational institutes with their performance indicators. The
researcher used a descriptive and analytical methods in his investigation. The study sample consisted of 130
in government schools in the Muscat.The researcher designed two questionnaires. performance of the educa-
tional institutes,others was on the added value approach. The study concluded; Improvement in performance
of the educational institutes was apparent in the areas of positive interactions between the schools and local
communities. Taking on board feedback and improving, increasing the level of the teacher’s awareness of the
subject objectives and empowering him to achieve them. This is achieved through the care of schools to call
for periodic meetings to discuss the updates in the educational process, and setting up evaluation tests for the
students. In the added value approach, the study was able to increase the level of school’s performance in the
areas of value construction and positive directions, and diversification of the teaching strategies to improve the
schools institutional performance.
1 INTRODUCTION
The management of educational institutions is one
of the most important humanitarian activities in so-
cieties at different stages, because it directly affects
the lives of peoples and nations socially, economically
and politically. through the application of modern ed-
ucational management theories, which enhance the
standing of educational institutions, preserve them,
promote them and overcome all the challenges they
face.(Hussey, 1982).The process of improving insti-
tutional performance involves four main themes: in-
ternal processes, organizational structures, human re-
sources and technology. Because of the importance of
these themes, it became important in the field of ed-
ucational institutions. In addition, global challenges
made educational institutions consider modern ad-
ministrative and economic methods and approaches
to planning for upgrading the efficiency of those in-
stitutions in a way that achieves their objectives
1.1 Problem of the Study
The time has come for educational institutions to
adopt the concept of Added Value as an approach and
indicator of the effectiveness of institutional perfor-
mance on the educational process in all its aspects.
The researcher chose to study in government schools
in the governorate of Muscat, where these schools are
subject to monitoring, follow-up, and direct supervi-
sion by the Ministry of Education in Oman, which
has a system of evaluating institutional performance
in schools through a set of forms and surveys targeting
administrators, teachers and students, as well as par-
ents. Then are analyzed electronically through syn-
thesized and detailed reports to identify strengths and
weaknesses. Theschool must develop the necessary
plans to enhance the strengths and avoid or reduce the
200
Ali, M., Abdullah, A. and Alnabhani, H.
Indicators Institutional Performance in Educational Field in the Province of According to the Value-added Approach: An Analytical Study in the Public Schools in Muscat Governorate.
DOI: 10.5220/0009880702000206
In Proceedings of the 2nd International Conference on Applied Science, Engineering and Social Sciences (ICASESS 2019), pages 200-206
ISBN: 978-989-758-452-7
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
weaknesses through integration with the competent
authority in every aspect. However, the application
of this system is flawed by inaccuracies in the objec-
tivity in filling those surveys and the timing at which
the evaluation is available, namely, the period of the
input the results of the semester. In addition to the dif-
ficulty of access to the website that period because of
synchronization with the network pressure in that pe-
riod, according to the researcher and the official cor-
respondence.Valueadded evaluation can improve per-
formance by increasing the efficiency of educational
leaders and making them capable of making fair judg-
ments about the effectiveness of educational institu-
tions. It also can draw decision makers on detailed,
time-series data that improve educational programs to
contribute to spreading a culture of excellence in our
educational institutions
1.2 Importance of the Study
A) Theoretical importance: The importance of the
study is illustrated by the fact that it contributes to
the disclosure of institutional performance indica-
tors, and its role in giving a true and honest picture
of the reality of the educational system within ed-
ucational institutions, which helps to modify ex-
isting policies or adopt new ones; to improve and
develop the educational system in educational in-
stitutions
B) Prominent importance: This study is - within the
knowledge of the researcher - the first study that
seeks to link the performance indicators of the
school and the educational level using the Added
Value approach. The study could be a real addi-
tion to libraries, enriching this area and making
future use of it by researchers. This study will
undoubtedly serve as a model for researchers to
conduct similar studies in light of the input used
C) Systematic importance: This study, within the
confines of the researcher’s science, is the first
study that seeks to link school performance indi-
cators to the level of the educational aspect using
the Added Value Approach. The study could rep-
resent a real addition to libraries, enriching this
area and benefiting researchers in the future. This
study will undoubtedly serve as a model for re-
searchers to conduct similar studies in light of the
input used
2 TERMINOLOGY OF STUDY
-Indicator: The indicator is defined as data, infor-
mation and reference points for measuring countries’
comparison and measuring educational progress.
Performance: It is intended to carry out an action
or task or something that has been accomplished as
defined as the outputs or objectives that the system
seeks to achieve. Efficiently and produce outputs con-
sistent with its objectives and suitable for its users In-
stitution: In the term, it is a consciously coordinated
social entity, with clearly defined boundaries, work-
ing on a permanent basis to achieve a specific goal or
set of specific goals. As for institutional performance,
the researcher defines it as:
The ability and efficiency of the educational insti-
tution in implementing its strategic objectives accord-
ing to the Added Value approach
Institutional performance indicators: Performance
indicators are a set of criteria resulting from the ex-
perience of the organization, formulated at specific
points to be used in the performance evaluation pro-
cess, which vary according to the environment in
which the organization operates, and the prevailing
organizational culture.
The educational aspect : is the organized process
practiced by the teacher in order to transfer the knowl-
edge and skills to the students and develop their atti-
tudes toward them. Learning is the real outcome of
the educational aspect.
Added value: A method for assessing the teacher
and measuring the contributions of that teacher to a
year by comparing the student test scores in the cur-
rent school year to those of the previous school year,
as well as those of other students in the same grade.
Comments on previous studies Previous studies
are the pillars of scientific research that guide the re-
searcher to the method of research and methodology
of work, through their findings, to integrate and build
on efforts, and to benefit from the results, tools and
type of curriculum used. To achieve maximum bene-
fit, as shown below:
First, it is clear from the studies of Saleh Ab-
del Karim (2010), Abu Hagel (2012) Suhail Sultan
(2009), Brayson (2008), Macmillian, H. (2010), that
agreed on a relationship between strategic manage-
ment and institutional performance in universities,
and the importance of activating institutional perfor-
mance within universities. There is also a relationship
between institutional performance and both ”internal
and external” environmental changes, performance
and competitive development, and achievement of ed-
ucational goals within educational institutions. The
studies also emphasized the effectiveness of the man-
agement of excellence and its contribution to the de-
velopment of theinstitutional performance of higher
education. They also emphasized the importance of
institutional reform of the first cycle of basic educa-
Indicators Institutional Performance in Educational Field in the Province of According to the Value-added Approach: An Analytical Study
in the Public Schools in Muscat Governorate
201
tion, in light of effective institutional performance re-
quirements through quality and Added Value. Several
aspect were emphasized, the importance of analyz-
ing recent efforts to measure sustainability and insti-
tutional assessment tools, identifying normative indi-
cators for institutional leaders and best practices, and
sharing experiences to strengthen the concept of sus-
tainability and institutional performance within edu-
cational institutions.
Second: studies of Brayson (2008), Choon (2010),
Janan, Iman (2010), Al Isawi (2017), Tariq (2016),
Hanaa (2010) mentioned the importance of the evalu-
ation of institutional performance and quality accord-
ing to the Added Value and quality approach. In addi-
tion, the need for a methodology to define quality and
Added Value concepts in higher education, a weak-
ness in the financial and administrative point of view
requiring radical change, both at the institutional and
organizational levels. These studies emphasized the
impact of this on institutional performance in educa-
tion, the identification of performance measurement
methods, and the impact on the effectiveness of edu-
cational institutions’ performance by balancing quan-
tifiable factors. They also shed light on the impor-
tance of assessing the institutional performance of the
faculties of education using a balanced measurement
card. Such evaluation reaches a proposed framework
for developing the institutional performance of uni-
versities in the light of the criteria for TQ and Added
Value management, and the existence of weaknesses
in the institutional performance of the schools of the
first cycle of basic education
Third, the studies of Abdurrahman Mustafa
(2012), Laurie (2008), ensure the importance of the
control of planning processes, the importance of the
implementation of self-evaluation and institutional
performance and some measures to improve the ed-
ucational aspect of schools in all stages and types.
They also ensure that appropriate evaluation criteria
exist to improve institutional performance within in-
stitutions of higher education. There is also a lack
of Institutional performance assessment, teaching and
learning strategies, and follow-up of academic pro-
gram learning outcomes at the educational system and
school level. Moreover, studies emphasized the im-
portance of regular evaluation reports to ensure the
activities of strategic planning programs at univer-
sities; and that internal evaluation is not enough to
cover all issues and issues related to trends and man-
agement patterns within educational institutions; and
important institutional differences in policy variables,
places, cultures and structures.
Fourth: Studies of Hammoudi and Iman (2010),
Hana Hagazi (2010), utilize various techniques, pro-
cedures and tools that benefit the researcher during
the preparation of current study tools. Some of these
tools are: the Institutional Performance Survey, the
Management of Excellence for Education Institutions
Survey, the Resolution of Corporate Performance As-
sessment, the Evaluation of the Administrative Au-
thority for Educational Institutions Performance, and
the Measurement of Quality of Institutional Perfor-
mance. The researcher also benefits from the theoret-
ical and practical orientations to which these studies
have been exposed.
Fifth: The various measures of the variables of
studies were examined to benefit from them in design-
ing the current study standards.
Sixth: None of the previous studies have discussed
the subject of the present study. These are the indi-
cators of institutional performance on the educational
side in Oman according to the Added Value approach.
Which confirms the existence of the gap and the ur-
gent need for conducting this study.
3 RESEARCH METHOD
The researcher used descriptive analytical method.
Study population. The study population consists of
all, 169 of the principals and 493 of the senior teach-
ers. according to the official statistics
3.1 The Study Sample
Figure 1: is explain it.
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202
3.2 Study Tools
The researcher developed a questionnaire to measure
the institutional performance. Also built a question-
naire for added value and subjected it to the validity
and reliability on the following detail:
Figure 2: validity and reliability coefficient.
Validation of the tool: The researcher relied on
the report of the validity of the tool on what is known
as Face Validity where the questionnaire of the insti-
tutional performance and the identification of added
value were presented to the group of arbitrators from
the academic professors in the various related institu-
tions.
Reliability of the tool: The internal consistency
coefficient was calculated according to the Cronbach
alpha formula for each area of the tool. The internal
consistency coefficient of the instrument as a whole
was 0.93, where the reliability of the first axis was the
efficiency of available resources (0.91) (0.93), while
the reliability of the quality axis (0.93) is shown in
Figure 3. All reliability coefficients for the study axes
are high and suitable for the study purposes.
4 RESULTS AND DISCUSSION OF
RESULTS
4.1 Results for the First Question
The question: ”Are there statistically significant dif-
ferences between the averages of the level of insti-
tutional performance indicators due to the degree of
Added Value in a sample of the members (adminis-
trative and teaching staff) in some public schools”?
To answer this question, the researcher first ap-
plied the one-sample sample test to all the sample
members.
This test helps to determine whether there are
statistically significant differences as laboratory tests
that can compare two or more ; The results were as
follows:
Figure 3: (One-Sample Test) The first hypothesis for all the
sample.
In Figure 3 above, the probability value of Sig is
greater than the level of significance (α = 0.05) for
both variables (institutional performance and Added
Value). This negates the hypothesis of the study and
accepts the null hypothesis. There are no statisti-
cally significant differences between the averages of
the level of institutional performance indicators due
to the ( Added Value) value of a sample of the mem-
bers (administrative and teaching staff) in some public
schools.
To verify the validity of the above conclusion, the
researcher conducted a T-Test according to the func-
tional level variable, so that differences between the
total of managers and teachers could be verified at
the level of each field separately and at all levels for
the variables of institutional performance and Added
Value; The results are as follows inFigure 4:
Figure 4: The Sample Measurement of Three Tourist Des-
tination.
(*) The differences between the averages are sta-
tistically significant at the level of significance (0.05
α)
As shown in the figure above, the probability val-
ues (Sig.) for all domains in both variables (institu-
tional performance and Added Value) were greater
than the significance (α = 0.05) level. Thus, it can
Indicators Institutional Performance in Educational Field in the Province of According to the Value-added Approach: An Analytical Study
in the Public Schools in Muscat Governorate
203
be concluded that there are no statistically significant
differences between the average estimates of the sam-
ple study on these areas and the areas combined at-
tributable to the variable level of the function. There
are no differences between the views of the senior
teachers and the managers, and their opinions are all
convergent, which leads to the invalid hypothesis -
that the hypothesis of the study is incorrect, and there-
fore must accept the zero hypothesis.
The researcher concluded that there are no sta-
tistically significant differences between the average
level of institutional performance indicators due to the
Added Value of a sample of members (the adminis-
trative and training board) in, of course, government
schools. According to the researcher, this finding can
be attributed to the existence of a large agreement be-
tween teachers and managers to approve what is ex-
pressed by the paragraphs of the two questionnaires,
especially as the rates of rejection came almost non-
existent, with low degrees of neutrality, and all of
them are approaching approval. Because the results
of the two tests match, the researcher finds no reason
to repeat a T-Test (T) test to verify these differences
in the light of other variables: gender, scientific qual-
ification.. etc. Results related to the second question:
The second question is: ”Are there statistically
significant differences between the average level of
the educational aspect due to the Added Value of a
sample of the members (administrative and teaching)
in some governmental schools?
The researcher first applied (One-Sample Test) for
all respondents. The results were discards the hypoth-
esis of the study, and accepts the opposite null hypoth-
esis, which denies the existence of any differences of
statistical significance in this regard. This indicates
that there are no differences of statistical significance
between the average level of the educational aspect
is due to the score of added value of a sample of the
members of the staff (administrative and teaching) in
some public schools.
To make sure the previous result is more accurate,
the T-Test is applied according to the type; the results
were as follows:
Figure 5: Test (T-Test) for the second hypothesis: differ-
ences by type variable.
The above table shows that females have achieved
the highest averages in all The four institutional per-
formance questionnaire axes comparable to males,
with a simple difference of (0.52) (0.27) (0.11) (0.12)
In contrast to the averages shown in the resolution
of Added Value, the difference was small (0.08) for
males. As previously indicated, the majority of the
sample was female, with 57.7% opposed to 42.3%
for males, and the variable of gender can be a fac-
tor in detecting differences between the averages for
the views of all respondents on the second hypothe-
sis. However, the results that Figure 4above shows
indicates that all probability values (Sig.) in all fields
are greater than the level of significance (α = 0.05),
which in turn leads to the conclusion that also dis-
cards the hypothesis of the study, and acceptance of
the zero hypothesis.
The researcher concluded that there are no statisti-
cally significant differences between the average level
of the education side due to the Added Value of a sam-
ple of members (the administrative and teaching) in
the following government schools due to the gender
variable.
As a result, there are no statistically significant
differences between the educational level averages
due to the degree of Added Value in a sample of mem-
bers (administrative and teaching staff) in some pub-
lic schools is due to the variable career level. The
researcher finds that this result indicates the consen-
sus of the senior teachers and principals regarding the
statements made by the two questionnaires, especially
the areas related to the educational aspect of the areas
of institutional performance related to the educational
aspect, in the light of the Added Value approach. This
confirms the validity of the results of the statistical
analysis, which showed that most of the averages of
the second axis of the institutional performance ques-
tionnaire expressed a high degree of approval by all
the respondents of the four areas of the questionnaire,
making the second axis occupy the first rank for the
rest of the other institutional performance.
The researcher concludes that the validity of the
alternative hypothesis of the study is not proven and
confirms the validity of the null hypothesis, which in-
dicates that there are no statistically significant differ-
ences between the educational level averages due to
the Added Value value of a sample of the members
of the administrative and teaching staff ) In all public
schools.
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Results related to Question 3 The question is :
”Is there a statistically significant correlation between
the level of institutional performance indicators and
the level of the educational aspect according to the
Added Value approach in a sample of the administra-
tive and teaching staff members in some governmen-
tal schools? The results were as shown in the follow-
ing Figure 6:
Figure 6: Test (T-Test) for the second hypothesis: differ-
ences by type variable.
As demonstrated by the test of this hypothesis, us-
ing the Person coefficient - as shown in the Figure
6 above, it is clear that the average Pearson coeffi-
cient for all domains was 845, whereas the probabil-
ity values (Sig) were all equal to zero at the signifi-
cance level (α = 0.05) 1. This indicates that the mean
score for all domains (1 0.05 0.05) between the level
of institutional performance indicators and the level
of the educational aspect according to the valueadded
approach. This, in turn, accepts the hypothesis of the
alternative study, which stipulates that there is A sta-
tistically significant correlation between the level of
the institutional performance indicators and the level
of education in accordance with the added value ap-
proach to a sample of members of the (administrative
and teaching) in some government schools as correct.
5 CONCLUSIONS
1 There has been an improvement in the level
of institutional performance in the first, second
and post-primary schools in Oman, focuses on
the areas of positive interaction between school
and community, and cooperation among teachers,
principals and parents, feedback education, and
the teacher’s level of knowledge of the material
objectives and enable them to achieve them.
2 The most important aspects of improving the
level of institutional performance in the public
schools in the Sultanate, the schools are hold pe-
riodic meetings to discuss theupdates of the ed-
ucational process, conducting continuous evalua-
tion of students and building cooperation relations
with other institutions. All that is in a framework
based on immediate and future planning aimed
at developing the educational process, with a fo-
cus on the implementation of remedial and enrich-
ment plans to develop the skills of creativity and
innovation of students, taking into account indi-
vidual differences between them, and the devel-
opment of tools to take advantage of sources of
learning.
3 The efficiency of institutional performance in
schools covered by field research is due to the
availability of sufficient resources for schools to
achieve their objectives. Especially with regard to
modern technologies and software, and the skills
needed to deal with them and use them fruitfully
in the school work, and the educational process
as a whole, at the same time in which schools are
evaluating the curriculum periodically and contin-
uously.
4 The Added Value in the field of education in the
first, second and postprimary schools in Oman
contributed to raising the level of indicators of
school performance efficiency, especially with re-
gard to the construction of values and positive at-
titudes. It also contributed to diversify of teaching
strategies used by teachers, and the improvement
of institutional performance of the school - as an
educational institution.
5 The value-added approach contributes to the de-
velopment of teachers’ ability to take into con-
sideration individual differences among students,
and their abilities to employ the skills of dealing
with students.
6 The Added Value approach contributes to the sup-
port of students’ learning through the results of
their evaluation. This is linked to the contribution
of Added Value in increasing the ability of teach-
ers to follow the students’ achievement and to
employ various strategies and methods that con-
tribute to the modification of students’ behavior.
7 The Added Value approach has led to the devel-
opment of the teachers’ self-abilities and those
working in the school environment.
8 Value-added enabled students to acquire knowl-
edge and deal with it, encouraged self-learning. It
also developed students’ skills and ability to solve
problems, increased their focus on creative think-
ing and developed their social and communication
abilities by developing their ability to adopt and
practice positive dialogue.
Indicators Institutional Performance in Educational Field in the Province of According to the Value-added Approach: An Analytical Study
in the Public Schools in Muscat Governorate
205
9 The introduction of Added Value has enhanced
the efficiency of school performance in terms of
enabling parents to obtain all information about
the level of educational attainment of their chil-
dren and to involve them in the development of
their scientific levels.
10 Value-added input can contribute to measuring in-
stitutional performance indicators in educational
institutions in a holistic manner, including insti-
tutional performance indicators related to inputs,
internal process indicators and educational activ-
ities, output indicators on the one hand, and effi-
ciency indicators, effectiveness indicators as well
as quality indicators Education.
REFERENCES
Hussey, D. E. (1982). Corporate planning theory and prac-
tice. Pergamon.
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