Social Economic Perception and Status towards the Behavior of Customers of Islamic Banking Financial Services Users

Doli Muhammad Ja’far Dalimunthe, Yeni Absah, Tetty Yuliaty

2019

Abstract

The rapid development of Islamic banking in Indonesia, still considered relatively low when compared to other Islamic countries such as Malaysia and Saudi Arabia, with a market share of around 20% and 53% of the total domestic banking market. This is due to the low interest of the community to become Syariah banking customers due to the lack of public understanding of Syariah banking.The purpose of this study is to determine the cause of the lack public interest to transact through Syariah banking by looking at the influence of perceptions and socio-economic status of behavior, especially Syariah bank customers. Data collected through interviews and questionnaires. The data analysis technique used is path analysis. The results show that socio-economic status has a positive and significant effect on religious attitudes and behavior. Perception has a significant positive effect on religious attitudes but does not have an influence on behavior and religious attitudes have a significant positive effect on behavior. Status has a significant positive effect on behavior mediated by religious attitudes. Perception has a significant positive effect on behavior mediated by religious attitudes.

Paper Citation

in Harvard Style

Ja’far Dalimunthe D., Absah Y. and Yuliaty T. (2019). Social Economic Perception and Status towards the Behavior of Customers of Islamic Banking Financial Services Users. In Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC, ISBN 978-989-758-498-5, pages 117-121. DOI: 10.5220/0009199901170121

in Bibtex Style

@conference{ebic19,
author={Doli Muhammad Ja’far Dalimunthe and Yeni Absah and Tetty Yuliaty},
title={Social Economic Perception and Status towards the Behavior of Customers of Islamic Banking Financial Services Users},
booktitle={Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC,},
year={2019},
pages={117-121},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009199901170121},
isbn={978-989-758-498-5},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 2nd Economics and Business International Conference - Volume 1: EBIC,
TI - Social Economic Perception and Status towards the Behavior of Customers of Islamic Banking Financial Services Users
SN - 978-989-758-498-5
AU - Ja’far Dalimunthe D.
AU - Absah Y.
AU - Yuliaty T.
PY - 2019
SP - 117
EP - 121
DO - 10.5220/0009199901170121