Corporate Social Responsibility to Improve Environmental and Social

(Sustainability) Performance: A Review and Research Direction

Nurhayati Sembiring

Department of Industrial Engineering, Faculty of Engineering, Universitas Sumatera Utara,Jalan Almamater Kampus

USU, Medan, Indonesia 20155

Keywords: Corporate Social Responsibility, Social, Sustainable Operations, Management Practices.

Abstract: Study about Corporate Social Responsibility (CSR) is still have a limitation in CSR because of the slight

findings of research to CSR and disappointing industrial social presentation. Executing CSR programs may

be a way to serve to clients that are responsive to sustainable application. In years, there has been a range in

thought about to improve the social and organizations’ environmental or sustainability performance.

Sustainability has become increasingly significant to study of business and the application over past decades

as a result of quick dilution of natural origins and interests over responsibility. The review of CSR research

moves to a relational perspective for coordination, communication, and collaboration within those

stakeholders. Consider the complexity of Stakeholder Environment in the construction industry, an agenda of

research that integrates the management’s interest and planning theory for future CSR research.

1 INTRODUCTION

After the years, expanding attention has been stated

to the ethical of environmental and social

measurement of business, most often in the heading

of corporate social responsibility (CSR). According

to the initial literature (Ngai et al., 2017) aims to

determine the concepts and various components of

CSR. In learning the constructs and tendency of CSR

and sustainability, the difference between them must

be recognized because executants are confused and

manage them as similar constructs. The construct of

corporate social responsibility (CSR) is management

that has increased popularity throughout the business

community. Most industries, and personal of CSR or

projects that handled by CSR, are guidance as core

areas of management. (Job & Call, n.d.) This paper is

arranged as follows: in the first, review of the

literature. Then, methodology, the results is

explained.

2 LITERATURE REVIEW

After years of development, the literature on CSR has

become more grown, but not to the point where CSR

and business sustainability are generally accepted. In

the admission process, the resolution and focus for the

two concepts continues to be refined. In discussing

the construct and tendency of CSR and sustainability,

the differences between them must exist and many are

denied by researchers. So, the definition of

sustainability has growing to achieve human kind

(Ngai et al., 2017).

Table 1 is a review of previous literatures about

issues related to CSR from 2012-2018.

Table 1: Reviews from Some Papers.

Paper by

Contents

Factors

Place

(Govindan & Jafarian,

2012)

 Fuzzy MCDM for supplier with

sustainability criteria.

 Suppliers able to guide and

compare and expanding

procedures and products

 Triple Bottom Line

(TBL) approach for

supplier selection

Denmark

Sembiring, N.

Corporate Social Responsibility to Improve Environmental and Social (Sustainability) Performance: A Review and Research Direction.

DOI: 10.5220/0008505700590063

In Proceedings of the International Conference on Natural Resources and Technology (ICONART 2019), pages 59-63

ISBN: 978-989-758-404-6

Table 1: Reviews from Some Papers (Continue).

Paper by

Contents

Factors

Place

(Mahmood &

Humphrey, 2012)

 Government and stakeholders

pressure related with

responsibilities

 Corporate ethical business of the

school and academic

 Asymmetric 5-point Likert

scale

 Economic, Legal and

Ethical

Kazakhstan

(Amran & Selvaraj,

2013)

 Expanding SRQ (sustainability

reporting quality)

 The benefit of CSR related with

SRQ

 Board of managers

 CSR strategies

 The influense of a CSR

committee

Malaysia

(Servaes & Tamayo,

2013)

 CSR and company value are simply

have connection

 CSR–value relation is reversed

 Size

 High Frequency of

Advertising and R&D

(Korschun & Swain,

2014)

 Organization toward society can

affect significantly

 Job performance

 Employee–customer

 Etc

(Piecyk & Björklund,

2015)

 LSPs (Logistics Service Providers)

 Applied CSR and communication

Corporate web sites, reports and

indicator of CSR

(Rauf & Bres, 2014)

 International CSR standards

 Data on mining companies ,

oil and gas companies

Canada

(Flammer & Flammer,

2015)

 Growing of stockholder,

 minimize minor returns

 Abnormal Returns

 Statistics

 Tests for Assignment

Canada

(Kolk, 2015)

 IB concept and social

responsibility.

 Responsibilities, ethics, and

rights

 Poverty and sustainable

development

Netherlands

(Lloret, 2015)

 Business planning for corporate

sustainability

 The research talks about each point,

puts practical information to show

the drivers that Mexican companies

recognize to be significant for

sustainability, and talks about these

drivers in the state of the developed

model

 Strategic plans of

sustainability

 Resource and institutional-

based

Mexico

(Stephen John New,

2015)

 Supply chains related with stages

of technical procedure

 Modern slavery

 Normal and best applied of

CSR

(Voegtlin &

Greenwood, 2016)

 The link of CSR and human

resource management

 Social integrative

 Instrumental

 CSR and HRM

Switzerland

(Ngai et al., 2017)

 CSR objectives that design well

 Continuous innovations

 CSR practices

 Business sustainability

China

(Ferrell, et al, 2018)

 CSR manners and response of

brand manners

 The perception of a company's

CSR

 CSR and Business ethics



ICONART 2019 - International Conference on Natural Resources and Technology

Table 1: Reviews from Some Papers (Continue)

Paper by

Contents

Factors

Place

(Ionescu, et al, 2018)

 Constant with various study

results that revealed that verified

company assign more significance

to quality management, employee

instruction, and information

technology

 Tourism companies related with

Social responsibility

 Investment in information

technology and

communications and human

resource development (IHR)

Romania

3 METHODS

To set up the present state and recognize chances for

following study on CSR, some paper were focused to

analyze. A systematic review is the way for doing this

writing (Winter & Knemeyer, 2013) From Figure 1

we can know step of the methodology.

Step 1 – choosing period of paper publication

Several studies in the Period between 2012 and

2018 have been chosen as the main references. The

selection of this period of time is considered to have

sufficiently represented thinking that is a developing

science.

Step 2 – choosing journal

There are some journal that chosen such as:

International Journal of Production Research,

Journal of Cleaner Production, Journal of Business

Research, Management Science, Journal of World

Business, Human Resources as Mangaement Review

. These journals contain disciplines Corporate Social

Responsibility, Sustainable Operations, and

Management Practices.

Step 3 – choosing article

The main criterion for selecting articles to be included

in the analysis is the clear relationship of the content

of the article to the framework of the previously

defined text.

Step 4 – analysis

The next step is to study and examine selected articles

to find out how research has developed over time.

From this effort, we found the research chances. This

has additional input and specifications regarding

potential research opportunities.

Figure 1: Methodology of Research.

4 RESULTS AND DISCUSSION

The subjects covered by the specific matters analyzed

signal clearly a range in educational notice regarding

CSR and Corporate Sustainability. For a long time,

scientists have mostly discussed matters of CSR

sustainability and the Business case. Literature that

gave considerable awareness tried to go after the

narrow point of view of the CSR viewed in common

financial performance and competitiveness. The

analysis revealed the special matters revolved around

many topics that can be advance classified into two

flows. One contains special matters concentrating on

the part and significance of corporations as

representative of change in present globalized

societies. The other contains of special matters gave

to academic debate regarding the value of

responsibility through companies' internal system and

functions (Kud & Low, 2015).

Choosing

period of paper

publication

Choosing

journal

Choosing

article

Analysis

Corporate Social Responsibility to Improve Environmental and Social (Sustainability) Performance: A Review and Research Direction

Figure 2: The step of CSR sustainability research.

The problems that always rise in project environment

are conflict interest between the execution of CSR is

between CSR plan and actions. Stakeholder

management is a functional procedure for preparing

for this strategy. Strategic management position is

higher than Stakeholder management Vice versa, if

stakeholder company with comparatively few power

social issues far outside their ability, this may lead to

monetary pressure and have negative impacts. Hence,

the integration of power theory to csr research

forward in the design context could support to look

over the power to achieve better general csr

implementation efficiency (Lin, et al, 2017).

5 CONCLUSIONS

To quicken the enlargement of CSR sustainability

research in the design industry, this review analysis

the effect. CSR literatures in common management,

and identifies the border research way to be inserted

in future research for CSR in the design context. This

research releases that the relational point of view with

the 3C focuses should be more addressed in next CSR

sustainability research. In view of the complex and

dynamic stakeholder environment in the design

industry, this research suggest a step of research by

combining stakeholder management and power

theory as future research. This step is the result of

adaption to the present networked community and

globalization.

ACKNOWLEDGEMENTS

The author like to give big appreciate to students

who have helped the author to edit this paper’s

template.

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Corporate Social Responsibility to Improve Environmental and Social (Sustainability) Performance: A Review and Research Direction