Language Politeness between Teachers and Students in Learning
Process at SMP 1 Ternate City
Suhardi Kasim and Anwar Ismail
Universitas Khairun, Ternate, Indonesia
Keywords: Politeness, Language, Learning.
Abstract: The purpose of this study is to identify the types of speech (utterances) that are not polite spoken by the
Indonesian teachers and students in the learning process and identify the types of politeness maxims that are
violated by the teacher and students in the learning process at SMP Negeri 1 Kota Ternate, and use
politeness scale approach to determine the types of polite speech. The method used in this research is
descriptive qualitative method. This study uses three data collection techniques, namely; 1) observation
technique. 2) taking note techniques. 3) record technique. The results of the study show that; six (6) the
maxim of politeness conveyed by Leech, all maxims are violated by the teacher and students in the learning
process in the class. Maxim which is often violated is the maxim of approbation and the least violated is
maxim of compatibility / agreement. Violations of language politeness maxims are violated more by
teachers than students. All violations of these maxims are carried out in the learning process in the
classroom. The politeness scale is a measure to determine the level of politeness in a speech. The politeness
scale is used as a measure of politeness in speaking in a context adapted to the context of speech.
1 INTRODUCTION
The purpose of communication is to establish social
relations using several strategies. Thus, after the
communication process is completed between the
speaker and the interlocutor have a deep impression,
for example: the impression of being sympathetic,
polite, friendly, and polite.
Creating a communication by using polite
language in an educational environment is very
important because school is a place where there are
various kinds of learning activities between teachers
and students, so in situations like this there are
various kinds of utterances that contain the value of
politeness and courtesy occur both inside and
outside the classroom conducted by teachers and
students in the learning process.
In politeness, there is a principle of politeness
that is used by the principle of politeness known as
the maxims of politeness. The purpose of this study;
(1) types of language politeness maxims used, (2)
types of violations of language politeness maxims
that are violated by teachers and students in the
learning process.
2 LITERATURE REVIEW
2.1 Principles of Politeness
In politeness of language, Leech’s (1993) politeness
of language theory is based on the principle of
politeness, which is described to be six maxims
(provisions, teachings); (1) Maximizing wisdom or
wisdom outlines that each participant must minimize
the loss of others, or maximize profits for others. (2)
the maxim of acceptance requires each participant to
maximize losses for themselves and minimize self-
profit. (3) the mercy maxim requires each participant
to maximize respect for others and minimize
disrespect to others. (4) the maxim of humility
requires each participant to maximize self-respect,
and minimize respect for oneself. (5) the maximal
match requires that each speaker and opponent to
speak maximize the agreement between them; and
minimize disagreements between them. (6) the
maxim of conclusions requires all participants to
maximize their sense of love, and minimize the
sense of antipathy towards their opponents. When
116
Kasim, S. and Ismail, A.
Language Politeness between Teachers and Students in Learning Process at SMP 1 Ternate City.
DOI: 10.5220/0008898001160119
In Proceedings of the 1st International Conference on Teaching and Learning (ICTL 2018), pages 116-119
ISBN: 978-989-758-439-8
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
opponents say they have good luck or happiness, the
speaker is obliged to give congratulations. If the
opponent says he has a problem or disaster the
speaker should properly convey grief or condolences
as a sign of sympathy.
2.2 Level Politeness
Robin Lakoff (1973) states that there are three
conditions for fulfilling their obligation in speaking;
(1) the formality scale states that in order for the
participants of speech (speakers and opponents to
speak) to feel comfortable in speaking activities,
then the utterances used should not be forced and
should not seem arrogant. In the discussion, each
participant must maintain each other's formalities
and maintain a reasonable and natural distance
between one another. (2) the scale of uncertainty
also called the optionally scale shows that speakers
and opponents of speech can feel comfortable with
each other in speaking, so the choices in speaking
must be given by both parties. We must not be
overly tense or too rigid in speaking activities
because it will be deemed not polite (3) the scale of
volunteerism shows that in order to be polite, we
must always be friendly and must always maintain
friendship between speakers and opponents of
speech. Speakers must always assume that the
opponent said is a friend, and vice versa. This sense
of friendship is one of the prerequisites for achieving
politeness.
3 RESEARCH METHODS
This research method is a descriptive qualitative
method. The type of research data consists of three,
namely (1) taking note, (2) data records, and (3)
documentation. This study uses three data collection
techniques, namely; (1) observation (observation)
technique, (2) taking note techniques, and (3) record
technique.
The data analysis technique used in this study is
the Miles and Huberman models. According to
Miles and Huberman in Ridwan (2010: 246) there
are three activities in data analysis, namely; data
reduction (data reduction), data display (data
presentation) and conclusion drawing / verification
(concluding / verifying data).
4 FINDINGS AND DISCUSSION
4.1 Maxim of Tact / Wisdom
Speech data 1. The Violation of Tact/Wisdom
Maxim
Teacher (1) : Before learning begins, I ask
assignments are all collected now.
Student A (2) : Sorry sir, I forgot to take the
assignment.
Teacher (3) : Where is your assignment?
Student B (4) : I have made it but it hasn't finished,
sir.
Teacher (5) : You both came out!!
Speech (5) You both come out on top to show
impoliteness that is done by the speaker (teacher) to
the addressee (student). This speech is very
detrimental to students because they are not allowed
to take part in learning. This is a violation of the
maxim of wisdom / wisdom carried out by the
teacher in this discussion.
Speech data 2. The Level of Politeness
Teacher (1) : Before learning begins, I ask
assignments are all collected now.
Student A (2) : Sorry sir, I forgot to take the
assignment.
Teacher (3) : Where is your assignment?
Student B (4) : I have made it but it is not finished,
sir.
Teacher (5) : Both of you are given the
opportunity to get together tomorrow.
Speech (5) Both of you are given the opportunity to
gather tomorrow's assignments which are told by the
teacher to be polite and not detrimental to students,
because students are still given the opportunity to
gather assignments and be able to attend learning.
Students feel cared for and appreciated by the
teacher. So thus, this utterance does not violate the
maxim of wisdom / wisdom.
4.2 Maxim of Acceptance / Generosity
Maxim
Analysis of speech data (6) and (7) below is speech
data which is a form of violation of the maxim of
acceptance / generosity carried out by the teacher
towards students in the learning process in the
classroom.
Language Politeness between Teachers and Students in Learning Process at SMP 1 Ternate City
117
Speech data 1. The Violations of acceptance/
Generosity Maxim
Teacher (6) : School is a place of learning, not a
place to be stylish.
Teacher (7) : Come to school in clothes neat and
active learning while on school.
Student (8) : Yes, sir.
Speech (6) school is a place of learning, not a place
for style, in sentences or phrases not a place for style
is a speech that contains the value of impoliteness,
because speakers (teachers) make the speaker
(students) feel afraid and not confident. This is very
detrimental to students. So this speech is a form of
violation of the maxim of acceptance / generosity.
The level of politeness analysis in speech data (6)
and (7) below is an advanced analysis of the same
speech data in the analysis of violations of
acceptance / generosity maxims analyzed above.
Speech data 2. The Level of Politeness
Teacher (6) : School is a place of learning and
self-development.
Teacher (7) : So please, if you come to the school
wear clothes neat and always study
hard.
Student (8) : Yes, sir.
Speech (6) School is a place for learning and
development provided (7) So please, if you come to
school, wear neat clothes and always study hard,
these speeches become more polite because they
benefit students. These utterances students have
confidence and do not feel afraid of the teacher in
the learning process in the classroom. This is desired
by the maxim of acceptance / generosity, that is,
each participant of the meeting to maximize losses
for themselves and minimize their own profit.
4.3 Maxim of Approbation
Speech data 1. The Violations of Approbation
Maxim
Teacher (9) : Have questions?
Student A (10) : There is a mother, what is the
symbol difference and
emblem?
Teacher (11) : Anyone want to answer?
Student B (12) : I tried to answer...
Teacher (13) : False. Any other?
Student C (14) : In my opinion...
Teacher (15) : Still wrong.
Speech (13) Wrong. There are others and utterances
(15) Still wrong to be disrespectful and to violate the
maxim of mercy. Both utterances do not respect or
respect students. The wrong word in the above
speech should not be uttered by a teacher to
students, because the impression is not polite. The
level of politeness analysis in speech data (13) and
(15) below aims to classify the level of politeness in
speaking between teacher and student in the learning
process in the classroom.
Speech data 2. The Level of Politeness
Teacher (9) : Have questions?
Student A (10) : There is a mother, what is the
symbol difference and emblem?
Teacher (11) : Anyone want to answer?
Student B (12) : I tried to answer…
Teacher (13) : Good. Any other?
Student C (14) : In my opinion…
Teacher (15) : It's correct, but it's still lacking.
Good words in speech (13) and phrases in speech
(15) have clearly given politeness and positive
consequences for students. They feel they are not
divided but are valued and cared for by the teacher
even though their answers are wrong.
4.4 Maxim of Modesty
Speech data 1. The Violations of Modesty Maxim
Student A (16) : I invite the speaker to explain
our group material.
Student B (17) : I am not talking at length and
do not mean to patronize friends
all friends. I just went straight...
Teacher (18) : Please ask the group...
(19) : Why keep quiet.
(20) : Don't be a panako (cowardly)
like that!
Speech (20) Don't be a panako (cowardly) like that!
is a speech that does not have politeness value, the
phrase becomes panako (being cowardly) is a phrase
that does not motivate students, on the contrary it
makes students lose motivation. This speech is a
form of violation of the maxim of modesty.
Speech data 2. The Level of Politeness
Student A (16) : I invite the speaker to
explain our group material.
Student B (17) : I am not talking at length and
do not mean to patronize friends
all friends. I just...
Teacher (18) : Thank you for the presentation,
please ask the group...
Speech (18) Thank you for the presentation, please
ask the group ... to be polite, students are highly
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valued and cared for by the teacher. Motivate
students in the learning process. This speech fulfills
the principle of modesty, maxim of humility /
simplicity, so that no violation occurs in this maxim.
4.5 Maxim of Agreement
Speech data 1. The Violations of compatibility /
agreement
Maxim
Student A (19) : Thank you for the opportunity
given to us for present our
group assignments.
Student B (20) : Are there any questions?
Teacher (30) : Present your group not
according to topic...
Speech (30) Your group's presentation not on the
topic is polite speech. Phrases are not as synoptic as
the teacher giving less attention and appreciation to
students. They feel their opinions are undervalued
by the teacher. Although the results of their
assignments are not as expected, it is fitting for the
teacher to respect and respect the work of the
students by telling polite speech so that students still
have motivation in learning.
Speech data 2. The Level of Politeness
Student A (19) : Thank you for the opportunity
given to us for present our group
assignments.
Student B (20) : Are there any questions?
Teacher (30) : Thank you for the group
presentation.
This second speech (30) shows the value of
politeness and the awarding of teachers to students,
if this happens then it highly upholds the principle of
maxim of agreement. A very polite “thank you”
phrase if it is told by the teacher to students, students
will feel respected and valued by the teacher.
4.6 Maxim of Sympathy
Speech data 1. The Violations of Sympathy Maxim
Student (31) : Faldi is sick, mom.
Teacher (32) : If you are sick, you must have a
permit.
(33) : Don't make it sick as an excuse.
Seeing the example of speech (32) If there is
sickness, there must be a permit and utterance (33)
Don't make sickness as an excuse, show
impoliteness in the speeches because students feel
less attention is respected and there is no sympathy
from the teacher. Obviously this is a violation of the
maxim of confusion because it does not obey the
maximal principle described above.
Speech data 1. The Level of Politeness
Student (31) : Faldi is sick, mother.
Teacher (32) : May he get well soon.
(33) : Please make a permit if you are
sick.
Compare speech (31) and (32) there are differences,
the second recitation shows the politeness spoken by
the teacher. The teacher gives sympathy to students.
The above utterances are polite so they do not
violate the maxim of sympathy.
5 CONCLUSIONS
The results of this study can be summarized as
follows.
1) Violations of language politeness maxims are
violated by teachers than students. All violations of
these maxims are carried out in the learning process
in the classroom.
2) The scale of politeness is used as a measure of
politeness in speaking in a context adapted to the
context of speech itself.
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