UKM Tenant Recruitment Universitas Sumatera Utara Cikal
Business and Technology Incubator Center
Ritha F. Dalimunthe
1
, Yulinda,
1
1
Faculty of Management, Universitas Sumatera Utara, Medan, Indonesia
Keywords: Recruitment of human resources (HR), Tenant Cikal.
Abstract: Recruitment of prospective Tenant SMEs Is an important part of the performance of the USU Business
Incubator Center in accordance with Law No. 20 of 2008 that the Incubator Function is a new Entrepreneurial
Development Service Institution by strengthening access to resources in advancing small and medium
businesses that have the potential to be able to face competition both in the country and internationally. and
is a process of commercialization of research products in universities that are expected to become a new
business (start-up business). Therefore the aim of the research is to find out about the rectification process
carried out and the obstacles faced related to the recruitment of human resources as candidates for the Tenant
Cikal.
1 INTRODUCTION
Human resources are expected to be able to improve
the economy of a country if efforts are made to
develop Small and Medium Enterprises (SMEs) to
become new entrepreneurs who are able to compete
in the Global market. Therefore, human resources
engaged in the field of SMEs must be considered,
developed and directed so that SMEs take a class to
become new entrepreneurs because they are
accompanied by universities such as Business
Incubator Centers such as USU Cikal. Business and
Technology Incubator that has a method or method of
solving social problems in the community, namely
the difficulty of getting a job or someone can become
a successful new entrepreneur so that the products
produced by SMEs become a profitable business
because these products can be sold according to their
wishes or tastes market.
The competitiveness of SMEs from year to year
should be increased due to joining an institution such
as a cooperative or the Business and Technology
Incubator Center (Dalimunthe 2015). according to
Mondy, human resources are Brands or Branding that
are very important for an organization (Mondy 2008)
human resources (HR) in running their business must
have various abilities to develop and implement
environmental technologies and can see opportunities
and face failure in every activity that does it. this is,
of course, difficult for SMEs who have limited
resources. Therefore, need to be accompanied by an
institution so that the SMEs can optimize their
business. In order for SMEs to succeed in their
Business Incubis Center and technology, USU needs
to recruit tenant SMEs so that the right people can be
found as new entrepreneurs.
Tenant SME Prospective Recruitment is a way for
USU Business Incubators to get the right human
resources in obtaining new Entrepreneurs. In
addition, Recruitment is a way to get rid of SMEs who
have finished being new entrepreneurs. The existence
of Recruitment of prospective Tenant SMEs is
expected to be important in the selection of
candidates for the Incubis Center's Tenant SME
Candidates and USU-style Technology that is
expected to become new entrepreneurs.
Based on the above, the author chose the title of
Central Tenant SME Recruitment USU Business and
Technology Incubator.
2 RESEARCH METHODOLOGY
The research is carried out directly to the object of
research or by going to the USU technology incubator
center. The technique used in collecting data through
the interview method is by conducting direct
interviews or not to applicants of USU Business
Incubator.
Dalimunthe, R. and Yulianda, .
UKM Tenant Recruitment Universitas Sumatera Utara Cikal Business and Technology Incubator Center.
DOI: 10.5220/0010097817451751
In Proceedings of the International Conference of Science, Technology, Engineering, Environmental and Ramification Researches (ICOSTEERR 2018) - Research in Industry 4.0, pages
1745-1751
ISBN: 978-989-758-449-7
Copyright
c
2020 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
1745
Data in this study was obtained directly through and
reference books relating to human resources (HR),
especially those related to Recruitment.
3 LITERATURE STUDY
3.1 Human Resource Management
According to Mondy, human resources are Brands or
Branding that are very important for an organization
(Mondy 2008), human resources (HR) in running
their business must have various abilities to develop
and implement environmental technology and can see
opportunities and face failure in every activity do it.
this is, of course, difficult for SMEs who have limited
resources. Therefore, need to be accompanied by an
institution so that the SMEs can optimize their
business. In order for SMEs to succeed in their
Business Incubis Center and technology, USU needs
to recruit tenant SMEs so that the right people can be
found as new entrepreneurs. Therefore, the
competitiveness of SMEs from year to year should be
increased due to joining an institution such as a
cooperative or the Business and Technology
Incubator Center (Dalimunthe 2015).
Human resource management is the management
of a number of individuals in the organization of
Human Resources (HR) to occupy the most important
position. Therefore, in obtaining prospective Tenant
SMEs at the USU-style Technology Incubator Center.
need to select, place and recruit appropriately
prospective Tenant SMEs to obtain competitive
Tenant SMEs. Resources will be useless if not
handled by incompetent human resources (Suryana
2015). Efforts to plan and obtain candidates for the
USU-based technology Tenub UKM center. by
holding, selecting, placing and assigning members
appropriately has become an important concern for
every competitive organization. Human Resource
Management aims to formulate the needs of business
incubator centers in obtaining HR that can be used as
Tenant SMEs as successful new entrepreneurs.
Therefore, to develop and empower the SMEs so that
the optimization of individuals concerned,
organizations, communities served.
The goal of human resource management is
related to all activities that can ensure that human
resources can be used effectively and equitably for
the benefit of individual organizations and society.
Human resource management is also a development
and human empowerment so that it can improve the
commitment competence of the Tenant UKM. As
USU, human resource management has a role to
improve the competence of human resources that
become Tenant. Human resource management at the
business incubator center aims to be used as a
beginner in the development and empowerment, so as
to obtain a level of optimization for individuals who
want to become start-ups or new business people.
with appropriate qualifications so that prospective
Tenant SMEs can grow to become successful and
successful new entrepreneurs. So as to make a
productive contribution to economic growth,
especially in North Sumatra, as well as being a human
resource that can contribute to the economy in the
North Sumatra region as a successful entrepreneur
and has the competitiveness and is responsible for
social conditions and has ethics and strategic
objectives in developing his business. Meanwhile,
according to Hasibuan (2012: 244) and Sulistiyani
(2012: 10 "Human Resource Management is the
human potential inherent in a person that includes
physical and non-physical potential, as well as an
integrated ability of physical power possessed by an
individual, namely behavior and nature determined.
by heredity and environment, while her work
performance is motivated by the desire to fulfill her
satisfaction.
3.2 Definition of Recruitment and
Selection
Recruitment is a process or activity in attracting
people at the right time with sufficient amounts and
having the right conditions to apply to an organization
(Moundy 2008). Therefore the organization in
seeking and attracting job applicants should be able
to motivate, to demonstrate the skills, expertise, and
knowledge needed for applicants.
In the recruitment process consists of two phases,
namely:
.In disseminating information to potential
applicants that there are job openings, thus attracting
the applicant concerned and can directly exclude
applicants who do not meet the qualified
qualifications. Key wishes that are part of the
recruitment are as follows.
1. Determine the HR requirements in the term
determined by the organization about the type of
work (job title) and its level in the organization. As
well as trying to get information about the
development of market conditions related to human
resources. then make a systematic and integrated
recruitment program.
3.3 Objectives of Recruitment and
Selection
In an organization to determine someone who is a
qualified candidate. It is necessary to think about the
recruitment process so as to produce good individuals
ICOSTEERR 2018 - International Conference of Science, Technology, Engineering, Environmental and Ramification Researches
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and will remain together with the organization within
the stipulated period or in accordance with the
agreement.
Recruitment goals:
An organization recruits for several reasons,
namely:
1.Providing a set of prospective workers who
meet the requirements and appropriate for a particular
job to be consistent with the strategy, insight, and
value of the company.
2.To help reduce the likelihood of an employee
who has not worked long.
3.To coordinate recruitment efforts with selection
and training programs,
4.To fulfill corporate responsibility in an effort to
create employment opportunities.
3.4 Stages of the Recruitment and
Selection Process
The process of finding prospective employees to be
placed in a particular position in a company or
organization generally includes the recruitment
process (search for prospective employees) and
selection (selection of prospective employees), which
in detail includes the activities below.
3.5 Recruitment Sources
The source of this recruitment was carried out in order
to obtain human resources that would be made as
prospective workers in accordance with the needs of
the company. Basically, the source of labor can be
classified into two sources: internal and external
sources.
3.6 Recruitment Process
The recruitment process is carried out in various ways
including: Installing advertisements in various print
media, such as newspapers, magazines, tabloids,
radio and television or through a direct approach to
schools, universities, vocational education
institutions that will propose job seekers to apply on
their own organizations that need labor according to
their expertise.
3.7 Selection of Prospective
1. Selection of application letters
In selecting a cover letter, it means choosing
application letters and classifying the cover letter that
meets the requirements and the cover letter that does
not meet the requirements. The applications that do
not meet the requirements mean to fail, while
applications that have fulfilled the requirements are
then called to follow the next selection. On the
summons, letter must be included the time, place and
tools that need to be brought to participate in the
selection.
2. Initial interview
The leadership or selection team in the preliminary
interview of a leader holds a formal and in-depth
interview with applicants. Thus more complete and
detailed data is obtained. Direct conversations
conducted by the interviewer who has experience will
be able to explore the acceptability of an applicant.
With interviews, information from all applicants will
be obtained and make comparisons one by one of who
has the highest ability to do their work.
3. Interview
a.Conducted an interview to see the applicant's
mental ability to measure his mentality as desired.
b.Interest test that tests the type of work that is most
liked by the applicant and measures whether the
applicant is suitable or enthusiastic about becoming a
new entrepreneur.
c.Test of achievement (Achievement test) which
measures the ability of applicants to be able to
perform in the work they provide. This achievement
test should be done carefully and in depth to find out
about applicants to mentality and the willingness to
achieve optimal work achievement.
d. The boss directly interviewed so that more in-depth
data was obtained about the applicant's ability to carry
out the tasks that would be given to him. This
interview aims to find out the applicants' desires and
practical abilities and readiness to do the work. And
getting information about applicants can be invited to
work together or not. The final interview determines
whether or not the applicant is accepted as a
prospective employee in the company
3.8 Recruitment Method
Recruitment methods carried out by a business such
as an incubator can
Performed through advertisements, send letters to
relevant agencies or call prospective applicants or
participants who have finished receiving training then
ask them to fill in the application form again to
become prospective applicants who then filter or
select prospective applicants in the following ways:
a.Prepare applicants for selection
b.Do an interview
c.Conduct research on applicants' backgrounds
d.Conducting research on applicants' knowledge and
abilities for their work
e.Evaluate whether prospective applicants can be
accepted or rejected as prospective applicants
UKM Tenant Recruitment Universitas Sumatera Utara Cikal Business and Technology Incubator Center
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Recruitment Procedure Framework
REQUEST FOR USE
ADVERTISING
SELECTION OF APPLICATION LETTER 33
CONTACT THE VIA TELEPHONE CANDIDATE
INTERVIEW
ACCEPTANCE TEST 66 KANDIDAT 6
EMPLOYMENT AGREEMENT
RESULTS OF RECEIPT OR DISCLAIMER
ICOSTEERR 2018 - International Conference of Science, Technology, Engineering, Environmental and Ramification Researches
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3.9 Constraints Faced in the
Recruitment Process
a.Obstacle originating from the organization itself
b.Constraints originating from prospective human
resources to be received
c.Constraints that come from external in the
environment of organization
d.Obstacle in making the standard as an indicator of
the measurement carried out in selecting objectively.
e. Obstacles in conducting an honest and objective
assessment to determine tenant SME candidates.
3.10 Acceptance and Rejection of
Prospective Applicants
The company in deciding whether or not an applicant
is accepted based on the election results will not pass
into a prospective participant.
3.11 Basic Reason for Recruitment
There are basic reasons for the recruitment of
organizations in receiving human resources to
become members of the organization because:
a.The existence of organizational activities
b.The creation of new jobs for the organization
c.The acceptance of human resources
3.12 Recruitment System
Recruitment is done because of the acceptance of
human resources who will become prospective
Tenant SMEs at the Business Incubator Center.
The recruitment and selection system is divided into
two:
1. Direct system
This recruitment system is directly applied to tenant
SME candidates because they already have a business
that has the potential to become a new entrepreneur.
a. Applications that have been entered the first
b. Tenant work that already exists but still wants
to be extended the time of the companion
2. System indirectly
This system is carried out to accept new tenant
candidates by:
a.Selective orientation
In this activity where prospective Tenant
SMEs Participate in the Exhibition or Cikal
Activities, the following year they can register or be
accepted as candidates for USU-style Weaving
SMEs.
4 RESULTS AND DISCUSSION
In recruiting tenan SME candidates for Universitas
Sumatera Utara steps in tenant measure recruitment
Universitas Sumatera Utara business incubator and
technology center.
4.1 Purpose
As a guideline used by the Incubator in carrying out
beginner Entrepreneurial Tenant Recruitment
activities at USU CIKAL Business & Technology
Incubator.
4.2 Scope
The procedure applies to the process of implementing
the incubator candidate tenant recruitment which
includes the preparation of the selection team, the
preparation of selection documents, preparation of
schedules and dissemination of selection activities,
the implementation of tenant selection activities
consisting of administrative selection, interview
selection, site visits and tenant announcements that
pass the selection and report on activities.
4.3 Activities Responsible
In the implementation of the Incubation Program
Monev procedure, the responsible is the Head of the
Incubator.
4.4 Terms and Definitions
a.Incubation is a process of coaching, mentoring and
development provided by the incubator to Tenant.
b. Tenant is an entrepreneur or start-up who
underwent an incubation procedure.
c. The form is a database object that is used in
entering, checking or updating data.
d. The Team Decree is a Decree containing the
provisions of the agency leader regarding the
Executing Team in charge of the selection of Tenant
candidates.
e. Need Assessment is a formal approach to data
collection in identifying the needs of a group or
individual.
f. The site visit is a term used for the investigation or
performance appraisal of groups or individuals, in
order to meet the standard set.
UKM Tenant Recruitment Universitas Sumatera Utara Cikal Business and Technology Incubator Center
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4.5 SOP Chart Activity
a. Compile a prospective tenant selection team (max
2 days)
b. Formulation of criteria for prospective tenants to be
selected (max 3 days)
c. Delivery of assignment letters to the selection team
d. Preparation of schedules and implementation of
tenant selection socialization
e. The announcement of tenant registration files
f. Implementation of administrative selection
g. Implementation of interview selection for
prospective tenants who pass the selection
h. Implementation of a site visite against prospective
candidates
i. Coordination meetings and providing
recommendations
j. Preparation of the results of the selection of tenant
candidates
4.6 Operational Procedures
N
o. Description of
activities
Implementation Completeness outpu
t
1 Preparation
1.1 Formulate a selection
team for prospective
tenants, consisting of
management of
incubators,
practitioners and
stakeholders
Incubation manage
r
List of CV candidates for
the selection team
Decree of the selection
team for the selection
of tenant candidates
1.2 Determine and develop
criteria for prospective
tenants and selection
p
rocedures
selection tea
m
Bisnis plan MSE an
d
Action plan MSE
Crite
r
ia for prospective
tenants
1.3 Issue a letter of
assignment for the head
of the selection tea
Manager incubato
r
Sk selection tea
m
Selection team
assignment letter
1.4 Prepare a schedule and
material for socializing
the selection of
p
rospective tenants
Selection team Criteria for prospective
tenants and selection
schedule
Selection and
socialization plans
Implementation of
selection
1.5 Announcement of
prospective tenant
re
g
istration files
selection tea
m
Criteria for prospective
tenants
Registration for
m
Needs assessment
2 The selection of tenant
candidates
2.1 Socialization of the
implementation of
tenant selection
Incubation manage
r
Rencana sosialisasi
seleksi calon tenant
- Brochures / leaflets /
banners
- Website / social
media
- Cover letter of
socialization schedule
2.2 Acceptance of
registration documents
for prospective tenants
Incubator
Secretariat
Tenant application lette
r
Receipt of registration
file
2.3 Administrative
selection
Selection tea
m
Criteria for prospective
tenants
Check file
completeness
2.4 Interview with
prospective tenants
regarding the business
scope and product
development plan
Selection team - Tenant application lette
r
- Form needs assessment
- Interview assessment
form
Assessment results
from the selection team
ICOSTEERR 2018 - International Conference of Science, Technology, Engineering, Environmental and Ramification Researches
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2.5 Preparation of
assignments for field
visits
Manager incubato
r
- List of prospective
tenants
- Information on selection
team members
Site visite assignment
letter
2.6 Business location for
prospective tenants
The selection team
assigned
- letter of asigment
- Results of interview
assessment
- Form of site visite
assessment
- Letter of assi
g
nme
Report site visite
2.7 Meeting of
determination of
selection results
Selection team - Results of interview
assessment
- Results of site visite
assessment
Selection
recommendations
2.8 Establish, make sk and
announce selection
results
Manager incubato
r
Recommended
selection results
- Decree of the
selection result
- Announcement of
selection results
4.7 Criteria for Tenant Candidates
a. The business fields owned by prospective tenants
must be relevant to the incubator's focus area
b. The resulting product must have an innovative,
creative and technology-based product criteria
c. The business has been running for at least 1-year
d. The business area is in the area around Medan,
Binjai and Deli Serdang
e. Have a product that is produced by itself
f. Have motivation and enthusiasm to develop
g. Fill in the application letter
5 CONCLUSION
Based on research on the recruitment process of
prospective SMEs of Business Incubator and
Technical Design of USU, it was concluded:
1. The implementation of Tenant SME candidates
includes announcements about the opening of
vacancies, then filling out the preliminary interview
form and then interviewing the direct supervisor,
which is carried out systematically and works well.
2. Constraints faced in recruitment processes in
prospective SMEs Tenant Business and Technology
Incubators USU's style is a mismatch in the answers
of prospective applicants for the accumulation of
cover letters and the still occurrence of nepotism or
entrusting employees to known applicants.
3. the absence of a health test in recruiting
prospective applicants so that they are expected to
obtain healthy and quality candidates for Tenant
SMEs
REFERENCES
Ritha F Dalimunthe, 2014, Model Pengembangan dan
Peningkatan Daya Saing Produk Rotan (Studi Kasus
Pada Koperasi Rotan) Medan.
Ambar Teguh Sulistiyani, 2012, Optimalisasi Modal Sosial
dalam Pengolahan Sampah Organik dan An-organik
Terpadu dan Mandiri
Yuyus Suryana, Iwan Mulyawan, Rita Komaladewi, 2016,
Improving Business Performance Through
Entrepreneur Motivation and Value Creation on Small
and Medium Enterprises
Mondy, R.W., 2008, Manajemen Sumber Daya Manusia,
Edisi Kesepuluh
Hasibuan, Malayu. 2012. “Manajemen Sumber Daya
Manusia”. Jakarta: PTBumi Aksara.
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