Problems and Prospects of Mediation in the Justice System in
Indonesia
Ramdani Wahyu Sururie, Oyo Sunaryo Mukhlas, Juhaya S. Praja, Dudang Gojali and Muhammad
Burhanudin
UIN Sunan Gunung Djati Bandung, Jl. A. H. Nasution 105, Bandung, Indonesia
ramdani.wahyu@uinsgd.ac.id
Keywords: Supreme court, court, mediator, mediator judge.
Abstract: Conceptually, mediation is believed to be one model of court settlement in a fast, cheap and beneficial way
for both parties. However, based on the annual report released by the Religious Courts and the District Court
in several major cities in Indonesia, the success rate of mediation is still low, while cases that fail to be
mediated are still high, resulting in conflict in the Court. This study aims to describe and evaluate the root of
the problem of mediation success and failure in the Court, and efforts that have been made by the Courts in
order to improve the success of mediation and examine the future of mediation within the judicial system in
Indonesia. The research method used was formative evaluation method. The results of this study concluded
that the success and failure of mediation in court was caused by the disputing parties, advocates, mediators
and means. Efforts that are being made to improve the success of mediation are the provision of rewards for
mediators, improving the mediation regulation in the form of Supreme Court rulings along with their technical
guidance, appointing the court as a mediation pilot project, conducting mediator training for judges and for
prospective judges, building cooperation with BP4 (an advisory board that guides and preserves marriage);
and the prospect of mediation as an alternative to dispute resolution in court which still gives hope in light of
the changing success rate of each year's mediation from each court. Thus, this study reinforces the theory of
law enforcement that the mediating and supporting elements of mediation in court are caused by four
elements, namely, elements of regulation, disputants, mediators, and infrastructure and facilities.
1 INTRODUCTION
Mediation is one of the dispute resolution efforts of
the disputing parties by presenting an independent
third party to act as mediator. Mediation can be the
best solution to resolve disputes, including in
business disputes (Elena Ilie, 2015). According to the
Supreme Court Regulation (PERMA) No. 1 of 2016,
mediation is a means of dispute resolution through the
negotiation process to obtain agreement of the Parties
with the assistance of the Mediator
As one of the out-of-court dispute settlement
processes, dispute resolution through mediation is
now practiced in an integrated manner with the
judicial process. It means that the process of
mediation in the judicial system in Indonesia becomes
a must before the examination of the lawsuit case.
The mediation process in the courts in Indonesia
is conducted after the registration of the case and the
trial has been attended by the parties. The mediator is
determined by the judges when the parties are present
at the first hearing.
This mediation law is initiated through Article
154 of the Regulations on the Procedural Laws for the
Outside of Java and Madura and Article 130 of the
updated Indonesian Regulation. The article
encourages parties to pursue a process of peace that
can be utilized through Mediation by integrating it
into court procedure in court. The law continues to
improve both in the process and its implementation
by issuing Supreme Court Regulation Number 2 Year
2003 and Supreme Court Regulation Number 1 Year
2008 on Mediation Procedure in Court. Although
regulations have been regulated about mediation, the
implementation stage is still not effective. According
to Bahrul Ulum, the provision of mediation in the
Supreme Court Regulation No. 1 of 2008 on
Mediation Procedures in Courts is still considered
weak (Ulum, Harun, & Faizah, 2016). Thus, the
Supreme Court revised Supreme Court Regulation
Number 1 of 2008 on Mediation Procedure in Court
Sururie, R., Mukhlas, O., Praja, J., Gojali, D. and Burhanudin, M.
Problems and Prospects of Mediation in the Justice System in Indonesia.
In Proceedings of the 2nd International Conference on Sociology Education (ICSE 2017) - Volume 1, pages 591-596
ISBN: 978-989-758-316-2
Copyright © 2018 by SCITEPRESS Science and Technology Publications, Lda. All rights reserved
591
by issuing Supreme Court Regulation Number 1 Year
2016 on Mediation Procedure in Court.
Although the regulation is sufficient to support
mediation in court, its implementation has not been
maximally done either by the District Court or by the
Religious Courts. For example, based on data
obtained in 2011, mediation in Religious Courts was
less than 20% (Labuanbajo, 2011). Table 1 shows the
successful mediation rate in 2011.
Table 1: Successful mediation in 2011.
Religious
Court (PTA)
location
Mediated
cases
Successful
mediation
Percentage
(%)
PTA
Surabaya
22,011
1,404
6.38%
PTA
Semarang
12,084
316
2.62%
PTA
Bandung
8,117
126
1.56%
PTA
Makassar
2,427
113
4.63%
PTA Jakarta
3,147
112
3.56%
Another example showing the lack of mediation
success in the courts in Indonesia is based on data
obtained from the Religious Court (PA)
Sungguminmin, South Sulawesi Province
(Sungguminasa, 2015).
Figure 1: Annual Statistics of Mediation process.
Based on table 1 and figure 1 above, the success
rate of mediation is still low, while cases that fail to
be mediated are still high so that cases end with
conflicts resolved through a trial process that takes a
long time to be completed.
This study discussed the root causes of the
problems and success of mediation in the courts, the
efforts that have been made by religious and state
courts in order to improve the success of mediation,
as well as the future of mediation within the judicial
system in Indonesia.
The root of the success and failure of mediation in
the Religious Courts and the District Court depends
on the four elements, namely mediators, legal
materials (legal instruments), the parties to the
dispute, and facilities and infrastructure. The
relationship of the four elements is as follows:
Note: = Simultaneous relationship
Figure 2: The relationship among mediation elements.
Based on figure 2 above, the framework of
thinking used is as follows: First, the system is a
whole and an integrated entity, consisting of several
elements, namely legal material, mediators, the
parties to the dispute, and facilities.
Second, the elements are mutually related to one
another. If one element is less supportive, it will affect
other elements; and thirdly, the four elements have
equal opportunities to support and obstruct law
enforcement and justice.
A research conducted in Religious Court in
Jakarta concludes that the factors that constrain the
settlement of civil disputes through mediation
institutions are a) lack of goodwill from the parties to
the dispute, b) more formality peace suggestions by
judges, c) limited mediator expertise, d) lack of
administrative coordination, and e) limited facilities
and infrastructure supporting the implementation of
the mediation process (Anshori, 2013).
2 METHOD
This study is an empirical study related to problems
in the field that rely on data from mediators and the
parties studied (Arikunto, 2006). The study used a
qualitative approach that is by matching empirical
reality with valid theory by using descriptive method
and formative evaluation. The method of formative
evaluation research means that this method is used to
assess the elements of support and inhibition of
success and failure of mediation in the courts in
Facilities
and
Infrastructur
e
Legal
Instrument
s
Mediator
MEDIATI
ON
ICSE 2017 - 2nd International Conference on Sociology Education
592
Indonesia. The main function of evaluation in this
case is to provide useful information for the decision
maker to determine the policy to be taken based on
the evaluation that has been done.
The data in the study were obtained from the
primary and secondary data sources. Primary data is
the result of interviews with the parties involved in
mediation in the Courts and legislation closely related
to the mediation process and the files of mediation
recapitulation cases in every District Court and
Religious Court. Meanwhile, the secondary data is the
result of research to find the reference knowledge
about the key concepts in research that will be done
which can also be books/research results, seminar
papers, articles from websites, legal dictionaries, and
others.
The data analyzed in this study covers subjects
closely related to the causes of the success and failure
of mediation in the courts, the efforts that have been
made by the Religious Courts and the District Courts
in order to improve the success of mediation, as well
as the future of mediation in the judicial system in
Indonesia.
The data collection of this research was done
through in-depth interview to informants or
respondents involved in mediation process in District
Court and Religious Court such as to mediator, judge,
and disputed party or advocate; Observations were
made to observe directly the implementation of
mediation, from the process, the implementation and
the settlement of cases through mediation; Literature
Studies were conducted by studying and reviewing
books, theories or other types of reading that have to
do with the mediation problem under investigation.
The data are analyzed through the following
stages: 1) The collected data is selected according to
data collection techniques; 2) the basic theories or
concepts that support the implementation of
mediation in court are described; and 3) data were
analyzed by taking into account the theories or
concepts, so that the answers to the research problem
are obtained.
3 RESULTS AND DISCUSSION
3.1 Mediation Model in the Judicial
System in Indonesia
Lawrence Boulle mentioned there are four mediation
models, namely settlement mediation, facilitative
mediation, transformative mediation and evaluative
mediation (Bandung, 2015). First, the Settlement
mediation is known as mediation of compromise with
its ultimate aim of encouraging the realization of a
compromise of the demands of both parties in dispute.
Secondly, facilitative mediation is often called
interest-based and problem-solving mediation aimed
at avoiding disputing parties from their positions and
negotiating the needs and interests of stakeholders
from their legal rights in a rigid way (Stitt, 2004).
Third is transformative mediation, also known as
therapeutic mediation and reconciliation. The media
model emphasizes the search for the underlying
causes of problems among the disputing parties, with
consideration to improve relations among them
through recognition and empowerment as the basis
for conflict resolution of existing disputes (Bush &
Folger, 2004)
Fourth, the evaluative mediation, also known as
normative mediation, is a mediation model aimed at
achieving agreement on the legal rights of the
disputing parties in the area anticipated by the courts
(Stitt, 2004).
Of the four types of mediation mentioned above,
mediation in the courts applied in the judicial system
in Indonesia is more to settlement mediation because
in mediation conducted by the court aims to
encourage the compromise of the demands of both
parties in dispute.
3.2 Supporting and Inhibiting Factors
to the Success and Failure of
Mediation in Courts
3.2.1 Legal Material
The legal matters of mediation in the legal system in
Indonesia are as follows: First, article 130 HIR
(Article 154 RBg./article 31 Rv); second, Article 39
of Law Number 1 Year 1974, Article 65 of Law
Number 3 Year 2006, Article 115, 131 Paragraph (2),
143 Paragraphs (1) and (2), and Article 144
Compilation of Islamic Laws and Article 32
Government Regulation (PP) Number 9 Year 1975;
third, the Supreme Court Circular (SEMA) Number 1
of 2002 on the Empowerment of Courts of First
Instance Applying the Peace Institution; the four
Supreme Court Regulations Number 2 Year 2003 and
Supreme Court Regulation (PERMA) Number 1 Year
2016 on Mediation Procedures in Courts..
Based on the legal material, the rules of mediation
are sufficient to support the mediation in court, so that
the existence of legal materials about this mediation
can be said as a supporting element of the success of
mediation in court.
Problems and Prospects of Mediation in the Justice System in Indonesia
593
3.2.2 Mediator
The main requirement of a mediator is the ability to
invite and convince the dispute party to find the best
way to resolve their dispute (expertise in mediation
techniques) (Sugiatminingsih, 2009). The ability to
reconcile the parties to the dispute is indispensable.
The ability of the mediator lies in the mediator's
communication ability with the parties to be perfect
(Răzvan Lucian Andronic, 2013).
Mediators in court mediation can be categorized
into two, i.e., mediators from judges or often referred
to mediator judges, and mediators from non-judge
who are certified by the Supreme Court obtained
through mediator training. In the judicial system in
Indonesia, certified mediators are still very few in
number and mediators from non-judges (certified
mediators) are rarely the choice of the disputing
parties because there is a charge to pay by the parties
(Saifullah, 2015).
In addition, the ability or skill mediator in
mediation is still considered less. Mediators have
insufficient knowledge as in the case of sharia
economic disputes. This is the obstacle to successful
mediation in court (Ramdani, 2017). Based on
previous research, this mediator is often an obstacle
to successful mediation in court because mediation is
more of a formality only.
3.2.3 Disputing Parties
As one form of dispute resolution, mediation can be
viewed as a social institution, not viewed as a legal
institution (Sugiatminingsih, 2009). Thus, the
development or success of mediation depends on the
social attitudes of the people in this case are the
parties to the dispute.
This element can also be a factor inhibiting or
supporting the success of mediation in the Court.
Most disputants consider that the mediation process
in court is a formal requirement of dispute resolution
in court, so that in the mediation process is not
undertaken seriously (Bintoro, 2016).
In order for mediation to succeed, the disputants
must have a strong desire that the case be resolved
through mediation in court (Ahmad, 2014). The
attorneys of the parties should be more concerned
with the interests of his clients to help to reconcile
rather than inhibit the result of mediation
(Abdurrohman, 2017).
This is also in line with previous research which
states that one of the causes of the failure of mediation
is from the advocates who counter the mediation
process. They consider that running the mediation
process is merely a formality. This is because the
longer the advocate becomes attorney of his clients,
the more income they get (Arief, 2016).
3.2.4 Facilities and Infrastructure
The element of mediation facilities and infrastructure
is necessary to ensure the success of mediation in
court. As mediation facilities and infrastructure are
sufficient, many cases can be successfully mediated.
Mediation facilities and infrastructure of the
judicial system in Indonesia still do not meet the
criteria. It is necessary that the mediation room should
be comfortable. However, in fact, the place of
mediation in the courts of Indonesia is located near
the courts so it is uncomfortable. The limited facilities
and infrastructure of mediation are also found in the
Central Jakarta District Court, where it should be an
example for other courts throughout Indonesia
(Anshori, 2013).
Therefore, the elements of these facilities and
infrastructures actually become the barrier of
mediation. Facilities and infrastructure should receive
attention, especially the Supreme Court which must
standardize the availability of mediation facilities and
infrastructure in the courts.
The findings of the four aspects are shown in
Table 2.
Table 2: Supporting and inhibiting elements of mediation in
the Indonesian judicial system.
No
Elements
Supporting
Inhibiting
1
Legal Materials
V
2
Mediator
V
3
Disputing
Parties
V
4
Facilities and
Infrastructure
V
Table 2 shows that three aspects are not
supporting the success of mediation in the court.
Thus, it is clear that the success of mediation is not
yet effective,
3.3 The Efforts of Courts in Enhancing
the Success of Mediation
Some of the efforts being made by the Supreme Court
to support the success of the mediation are 1) the
awarding of awards to mediators who have succeeded
in reconciling the parties during the mediation
process. This reward is not in the form of incentives,
but in the form of job placement for mediators from
the judges (Agung, 2013). This reward is expected to
ICSE 2017 - 2nd International Conference on Sociology Education
594
encourage mediators to be more serious in reconciling
the parties, especially the non-judicial mediators
(certified mediators). The provision of mediation
reward can also be optimal if the mediation fee
charged to the parties is set in general (Doornik,
2014); 2) Creating a mediation pilot project in
Religious Courts and District Courts. This means that
the Supreme Court will select judicial courts for
mediation; 3) Conducting training of certified
mediators; 4) Doing a comparative study to
developed countries; 5) Having cooperation with BP4
to provide a peacemaker; 6) Certification training for
judge mediator.
3.4 The Future of Mediation in the
Judicial System in Indonesia
As part of an alternative dispute settlement, mediation
in the courts still gives some hopes. Through
mediation, problems can be solved by a win-win
solution, meaning that it can provide justice for the
disputing parties. Therefore, the most important thing
now is how the efforts of the Supreme Court as an
institution that oversees the courts in Indonesia are
able to encourage the success of mediation in the
courts.
The prospect of mediation in the courts will be
stronger if the current mediating jurisdiction of
mediation is upgraded to a kind of legislation. In
addition, policies established by the Supreme Court
can further strengthen the position and benefits of
mediation in the courts through strengthening the
training of certified judicial mediators.
In addition, the role of the community through
multi-door mediation needs to be strengthened. The
Supreme Court can open the door of mediation
outside the court, for example through optimizing the
role of BP4 and establishing mediation institutions
accredited by the Supreme Court. Islamic Higher
Education, especially the Faculty of Shari'ah and
Law can be appointed as a competent institution to
handle mediation, both as mediator and training
organizer. The mediation institution can also be in the
pesantren. The scholars and Islamic leaders (kyai)
may act as mediators for parties with civil disputes.
The involvement of scholars and kiyai became
mediators based on the opinions of the scholars of
interpretation which requires that a peacemaker
(mushlih, hakam and mediator) has the requirements
of khauf, taqwa, faqih and understand the problem
being disputed. The kiyai and ulama are seen as those
who possess the qualifications and the charisma that
is able to influence the disputing parties.
The idea of multi-doors mediation as mentioned
above can only occur by changing the Supreme
Court's rules on mediation or through other policies.
Thus, the success of mediated cases will increase in
the future.
4 CONCLUSIONS
The study concludes that some of the points that
support and inhibit the success and failure of
mediation in court are determined by the factors of
law, mediators, parties and advocates, and mediation
support facilities. Second, the Supreme Court
provides rewards to mediators who have succeeded in
reconciling the parties; improve regulation of
mediation in the form of regulations, appoint court as
mediation pilot project, conduct mediator training for
judges and for candidate judges, in cooperation with
BP4; and thirdly, the mediation in the court still gives
hope because the superiority of the settlement of the
case through this mediation is done in a win-win
solution (equally win), so that it can produce legal
justice, legal certainty, and legal benefit.
REFERENCES
Abdurrohman, H., 2017. Peran Advokat dalam Memediasi
di Pengadilan. (R. W. Sururie, Interviewer) Sumedang,
Jawa Barat, Indonesia.
Agung, D. B., 2013. Perlu Ada Reward untuk Hakim yang
Sukses Memediasi. Retrieved Juli 30, 2017, from
http://badilag.mahkamahagung.go.id:
http://badilag.mahkamahagung.go.id/seputar-ditjen-
badilag/seputar-ditjen-badilag/perlu-ada-reward-
untuk-hakim-yang-sukses-memediasi-176
Ahmad, H., 2014. Eksistensi dan Kekuatan Mediasi dalam
Penyelesaian Sengketa Perdata di Pengadilan.
Istinbath, 13(1), 1.
Anshori, A. G., 2013. Peran Hakim dalam Penyelesaian
Sengketa Perdata Melalui Lembaga Mediasi di
Pengadilan Negeri Jakarta Pusat Berdasarkan PERMA
Nomor 1 Tahun 2008. Yogyakarta: USniversitas Gajah
Mada.
Arief, A., 2016. Penerapan Peraturan Mahkamah Agung
Nomor 01 Tahun 2008 Tentang Prosedur Mediasi di
Pengadilan Negeri Makassar. Jurisprudentie, 3(2), 57.
Arikunto, S., 2006. Prosedur Penelitian, Suatu Pendekatan
Praktik. Jakarta: Rineka Cipta.
Bandung, P., 2015. Teori dan Implementasi Mediasi dalam
Sistem Peradilan Agama (Kajian Implementasi
Mediasi dalam Penyelesaian Perkara di Pengadilan
Agama Jawa Barat). Retrieved Juli 30, 2017, from
www.pta-bandung.go.id: http://www.pta-
Problems and Prospects of Mediation in the Justice System in Indonesia
595
bandung.go.id/uploads/arsip/888Sinopsis_Disertasi.pd
f
Bintoro, R. W., 2016. Kajian Ontologis Lembaga Mediasi
di Pengadilan. Yuridika, 31(1), 13.
Bush, R. A., Folger, J. P. 2004. The Promise of Mediation:
Transformative Approach to Conflict. USA: Willey.
Doornik, K., 2014. A rationale for mediation and its optimal
use. International Review of Law and Economics, 38,
1-10.
Elena Ilie, R. C., 2015. Mediation in Entrepreneurship.
Procedia - Social and Behavioral Sciences, 186, 660-
663.
Labuanbajo, P., 2011. Keberhasilan Mediasi, Jawa Timur
dan Bangka Belitung Terbanyak. Retrieved Agustus 01,
2017, from http://pa-labuanbajo.go.id: http://pa-
labuanbajo.go.id/using-
joomla/extensions/components/content-
component/article-categories/78-info-peradilan/75-
keberhasilan-mediasi
Ramdani, R., 2017. Hambatan Mediasi di Pengadilan
Agama. (M. Burhanudin, Interviewer)
Răzvan Lucian Andronic, I. Ş., 2013. Mediation in
Romania Context and Principles of Action. Procedia
- Social and Behavioral Sciences, 84, 1128-1132.
Saifullah, M., 2015. Efektivitas Mediasi dalam
Penyelesaian Perkara Perceraian di Pengadilan Agama
Jawa Tengah. Al-Ahkam, 25(2), 9.
Stitt, A. J., 2004. Mediation: A Practical Guide. London:
Routledge Cavendish.
Sugiatminingsih., 2009. Alternatif Penyelesaian Sengketa
di Luar Pengadilan. Salam, 12(2), 25.
Sungguminasa., 2015. Laporan Hasil Mediasi. Retrieved
Agustus 01, 2017, from http://www.pa-
sungguminasa.go.id: http://www.pa-
sungguminasa.go.id/transparansi/27-peradilan/162-
laporan-hasil-mediasi
Ulum, B., Harun, H., Faizah, N., 2016. Implementasi
PERMA Nomor 1 Tahun 2008 Tentang Mediasi di
Pengadilan Agama Jambi dan Implikasinya pada
Perkara Cerai Gugat. Al-'Adalah, 13(1), 11.
ICSE 2017 - 2nd International Conference on Sociology Education
596