Factors Influencing Domestic Traveler to Halal Tourism Destination
Dewi Agustin Pratama Sari and Nurdin Sobari
Faculty of Economy and Bussines, University of Indonesia, Depok, Indonesia
agustin.pratama@gmail.com
Keywords: Halal Tourism, Travel Motivation, Destination Image, Push Travel Motivation, Pull Travel Motivational.
Abstract: This study aim to know about the factors that influence domestic tourists to be interested in the campaign
conducted by the Ministry of Tourism and Creative Economy on halal tourism. This study looks at how these
domestic tourists can be motivated related to their assessment of the halal tourism. Factors that become the
motivation of domestic tourists, the authors distinguish into two, these are pull motivation and push
motivation while the destination image of the author intent, the author also for the two also the cognitive
destination image and affective destination image. This research uses 301 respondents collected for further
processing by using Lisrel. From this study found that significant factors affect intention to visit destination
is the factor of travel motivation and affective destination image. While on the other factors known not
significant to intention to visit halal destination.
1 INTRODUCTION
The Ministry of Tourism currently has set 13 MICE
destinations (meeting, incentive, coonvention, and
exhibition) in Surabaya, Jakarta, Balikpapan, Bali,
Medan, Batam-Bintan, Makassar, Padang-
Bukittinggi, Manado, Palembang, Mataram and
Bandung. Explained in the strategic Plan, the above
matters have the objective of which can increase
investment in tourism sector, improve the image of
Indonesian tourism, increase diversification of
tourism destinations and certainly expected to
increase the number of foreign tourists and increase
foreign exchange. Recorded increase in the number of
foreign tourists by 16.4% from 2.8 to 3.0 million
people. This is certainly in line with the increasing
efforts made by the government to increase foreign
tourists. However, when viewed in more detail about
one of the components of the balance of payments is
the existence of the trade balance of services known
in the second quarter of 2017 increased deficit
compared to the previous quarter. Figure 1 is a graph
of the trade balance of services.
Figure 1: Development of the Trade Balance of services.
The increase in deficit in the services trade
balance was due to a decrease in travel services
surplus in the previous quarter by USD 1.4 billion to
USD 0.8 billion. The decrease in the surplus is
influenced by the decrease in travel receipts and the
increase in travel services payments, especially the
increasing number of domestic tourists visiting
overseas, while on the other hand not equal to the
expenditure of foreign tourists with the number of
tourists increased but their spending tends to be equal
to the previous quarter, resulting in a deficit on the
balance sheet. Figure 2 is a graph of payment of travel
services.
Sari, D. and Sobari, N.
Factors Influencing Domestic Traveler to Halal Tourism Destination.
In Proceedings of the 1st International Conference on Islamic Economics, Business, and Philanthropy (ICIEBP 2017) - Transforming Islamic Economy and Societies, pages 687-692
ISBN: 978-989-758-315-5
Copyright © 2018 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved
687
Figure 2: Payment of Travel Services.
From this data we can know that it attracts foreign
tourists as much as possible not be the sole
determinant of the reduced deficit balance sheet,
especially on the balance of payments. In addition to
increasing foreign tourists who can increase foreign
exchange, but also we need to review again that the
balance of payments depends not only on foreign
tourists who enter Indonesia but also the number of
domestic tourists who move out or into the country.
More and more domestic tourists doing tourism
abroad then will add input deficit balance of
payments. Therefore, for the foreign exchange earned
from the government's efforts, including the
campaign about the wonderful Indonesia attracts
foreign tourists into Indonesia tidah vain, it must be
accompanied by a boost in the increase of the number
of domestic tourists to visit areas in Indonesia so it is
expected to reduce their intensity to enjoy travel
abroad so as to reduce overseas expenditures and
further increase the number of domestic travel service
receipts so as to avoid increasing the balance of
payments deficit.
Halal tourism into a new package that can be
offered to attract domestic tourists who are the
majority of Muslims. The needs of Muslims will get
a tourist attractions in line with their needs such as
easy to find places of worship, halal food is easily
available and other things related to other Muslims
are expected to make tourists will be more interested
nusantara to tourist destinations in this nation. The
majority of the population of Indonesia is Muslim, but
not all tourist destinations in Indonesia have halal
certification or not all tourist destinations in Indonesia
thick with halal guarantee for every Muslim, for
example when we visit Bali and Manado. From the
example of two tourist destinations on the island, it
can be concluded that although the majority of the
population of this nation of Islam, but can not be sure
every tourist destination is also thick with nuances of
Islam, one of them about the availability of halal
certificates are still minimalist. This can be seen from
the food, lodging, services offered by the operators or
just to find mosque places of worship, for some cases
tourist destinations in the territory of Indonesia can
not be said everything is easy for Muslims or we can
call kosher freindly tourism .
With the majority of the population of Islam, of
course this can be a new opportunity to support the
tourism ministry program that is targeting 275 million
domestic tourists in 2019. Package inbound halal
tourism is expected to affect the number of domestic
tourists to move more not abroad but move to inter
island in Indonesia. With the increased access to halal
or muslim friendly tourism in Indonesia's tourist
destinations that previously seemed to complicate the
Muslim community when visiting these destinations,
it is expected to increase the number of domestic
tourists to visit the destinations in Indonesia, so they
will diverted instead of traveling overseas but into the
country. This is expected to have an impact on the
increase of intercity or inter island tourists because
the Muslim community will more feel accommodated
for what their needs when doing tours with various
packages of halal tourism. From changing the habit of
people to go abroad to domestic tourism will reduce
the input deficit of service trade balance so as to
increase the surplus balance of payments of this
nation.
In this study try to dig more about what factors
will actually affect the domestic tourists to be
interested in the campaign conducted by the Ministry
of Tourism and Creative Economy on halal tourism.
This study looks at how these archipelago tourists can
be motivated related to their assessment of the
destination image halal tourism. Factors that become
the motivation of domestic tourists, the authors also
distinguish into two, namely pull motivation and push
motivation while the destination image of the author
intent, the author also for the two also the cognitive
destination image and affective destination image.
From this research will get information that what
factor most significant influence intention to visit
destination, both at motivation factor and destination
image factor.
2 LITERATURE REVIEW
2.1 Halal Tourism
Halal is derived from the Arabic meaning of
"allowed" or "rule" and 70% of Muslims follow this
standard (Ozgen and Kurt, 2013). Halal is currently
used on a wider scale, not limited to food and drink
but also reflection and implentation in every aspect of
ICIEBP 2017 - 1st International Conference on Islamic Economics, Business and Philanthropy
688
everyday life. Halal tourism or halal tourism is
defined as the type of tourist associated with religion
and shows all activities under Islam organize it
including behaving, dressing and in deciding things
(Battour, 2012).
Halal tourism itself is also referred to as Islamic
tourism tourism based on (Eid, 2010) that refers to the
tours made by the Muslims in the form of activities,
activities and fun done in the travel tour which in the
process of doing these activities full of aspects of
Islam. Halal tourism activity itself includes the
history, culture, art, economy, health, education and
other things that attract people (Islamic Tourism
Center, 2013). Halal tourism is made as a form of
Islamic tourism because Muslims are motivated to
visit religious celebrations, conferences, functions
and also centers (Laderlah et al., 2011).
2.2 Travel Motivation
Motivation is an important factor that can influence
tourists in making decisions (Battour, 2012). In
general, the decision of tourists to visit a destination
can be categorized by two motivations: push and pull
factors (Uysal and Jurowsky, 1994) which are often
described as intrinsic or internal factors as well as
extrinsic factors or external factors (Goodall, 1991).
Push factors are internal or internal motivated
factors, often emotional and can encourage
individuals to want travel and spend time with their
loved ones for relaxation purposes (Battour et al.,
2010).
Pull factors are the motivating factor of tourists to
travel to a particular destination based on external
drive (Battour et al., 2010). This factor is more likely
to be related to the destination factor itself, such as
cheap transportation, price and distance to affordable
destinations (Nicolau and Mas, 2006), tourist
attraction to destination weather conditions (Elwin,
1989), quality of services and products in destinations
(Goossens, 2000) and accessibility (Chi and Qu,
2008).
Some previous writers noted that for Islamic
destinations the level of religious and social functions
are important in destinations (Henderson, 2008).
(Din, 1989) explains that Muslim tourists will visit
places connected with Islamic history as far as the
place has the benefit of being able to relax them and
allow them to learn about the history of Islam. Based
on (Eickelman and Piscatori, 1990) Muslim tourists
also like to travel for a variety of purposes such as
traveling to visit their friends or relating to them,
appreciating the beauty of God's creation in the world
and visiting places that can make them feel at the
same community. (Henderson, 2008) also explains
that Muslim tourists will travel more often with the
aim of gaining freedom.
H1: Travel motivation has a positive and significant
relationship with intention to visit halal
destination.
H2: Push travel motivation has a positive and
significant relationship with intention to visit
halal destination.
H3: Pull travel motivation has a positive and
significant relationship with intention to visit
halal destination.
2.3 Destination Image
Destination image refers to an individual's mental
representation consisting of knowledge, feelings, and
all perceptions related to the destination (Fakeye and
Crompton, 1991). The images and perceptions of
tourists will have an impact on destinations that
impact their intentions of behaving (Bigne et al.,
2001). As a result, it is found that a positive picture of
the destination will have an impact on the behavioral
intentions to re-visit the destination in the future
(Court and Lupton, 1997). In addition to the
explanation, destination image is a concept that refers
to the idea of a destination made in the mind of the
traveler, usually a mental representation or attribute
(Costa, 1987) or perception that appears in the
memory of tourists (Keller, 1993). Some academics
define destination image as the number of beliefs,
ideas, and impressions that people associate with the
destination (Crompton, 1979). The concept of
destination image is closely related to destination
branding, in which a positive destination image will
identify and differentiate the destination from other
destinations with the consistency of various elements
of the brand (Cai et al., 2003).
The cognitive component describes the
knowledge of tourists, what tourists believe, what
they think and know about each attribute of a tourist
destination (Mohamed et al., 2015). This attribute is
derived from a source of tourist destinations (Stabler,
1995), which can motivate tourists to visit the tourist
destination (alhemound and Amstrong, E, 1996). The
cognitive component represents a major impact on the
affective component (Anand et al., 1988).
Affective component refers to the feelings and
emotions of the tourist destinations (Anand et al.,
1988). This emotional component is strongly
influenced by the motivation of tourists. Affective
component occurs in responding to the cognitive
image of tourists towards the destination (Agapito et
al., 2013).
Factors Influencing Domestic Traveler to Halal Tourism Destination
689
The perception and description of tourists from
destinations will have an impact on their behavioral
intentions or behavioral intention (Bigne et al., 2001).
For example, (Court and Lupton, 1997) found that a
positive picture of the tourist destination will have an
impact on the intention to revisit the destination in the
future. Both the cognitive and affective components
of a destination image will be influenced by
sociodemographic characteristics. Both cognitive and
affective are important components in the destination
image, therefore in judging the destination image is
not enough to simply represent one of the
components.
H4: Destination image has a positive and significant
relationship with intention to visit halal
destination.
H5: Cognitive destination image has a positive and
significant relationship with intention to visit
halal destination.
H6: Affective destination image has a positive and
significant relationship with intention to visit
halal destination.
3 RESEARCH METHODS
In this study, the authors obtained data from the
results of field surveys on respondents with the spread
of questionnaires. The questionnaires used multiple
questions of multiple choice, open questions and
multiple statements using the Likert scale, the seven
points Likert scale and ranging from one to "strongly
disagree" to seven to "strongly agree".
Characteristics of respondents in this research is
the people who in the last six months ever did a
domestic tour with the really purpose of tour not
because of work or other things that will be asked by
the author to fill out the research questionnaire.
Spreading of questionnaires done writers directly as
well as through the internet. Internet media is used by
writers to get more respondents. Google Spreadsheets
from Google is a help tool the author will use when
deploying an online questionnaire.
In the data if the author using SPSS and also
Lisrel. Where SPSS is used to test at the time of
pretest and Lisrel is used to test the causal relationship
of this research model.
4 RESULTS AND DISCUSSION
In this study, the respondents collected as much as
620, but because in this study there are screning
question that is only the respondents who in the last
six months are really specifically doing the holiday,
then the total respondents are 301 respondents
processed. In the results of questionnaires that have
returned to the research note that the majority of
respondents are aged 20-25 years and in the last six
months to do domestic tourism with the goal really
tourist not because there is work or other things. The
majority of the respondents are students. Goodness of
Fit Index (GOFI) full model from submodel ITC can
see in table 1.
Table 1: Goodness Of Fit Index (GOFI) Full Model from
Submodel ITC.
Goodness of
fit Measure
Acceptance
level
Result
Conclusion
RMSEA
RMSEA < 0,08
0,072
Good fit
GFI
GFI ≥ 0,09
0,69
Poor fit
IFI
IFI ≥ 0,90
0,83
Marginal fit
CFI
CFI ≥ 0,90
0,82
Marginal fit
NNFI
NNFI ≥ 0,90
0,81
Marginal fit
PGFI
PGFI : 0,50
0,90
0,62
Poor fit
Table 2: t-value.
Hipotesis
Path
SLF
Conlusion
H1
Travel
Motivation
Intention to
Visit Halal
Destination
0,49
Significant
H2
Push Travel
Motivation
Intention to
Visit Halal
Destination
0,52
Not
Significant
H3
Pull Travel
Motivation
Intention to
Visit Halal
Destination
0,72
Not
Significant
H4
Destination
Image Intention
to Visit Halal
Destination
0,15
Not
Significant
H5
Cognitif
Destination
Image Intention
to Visit Halal
Destination
0,07
Not
Significant
H6
Affective
Destination
Image Intention
to Visit Halal
Destination
0,38
Significant
Table 2 shows SEM results that for H1 shows a
significant relationship between travel motivation
with intention travel to visit destination. This is in line
with the theory presented by (Din, 1989) which
ICIEBP 2017 - 1st International Conference on Islamic Economics, Business and Philanthropy
690
explains that Muslim tourists will visit places
connected with Islamic history as far as the place has
the benefit of being able to relax them and enable
them to learn about the history of Islam. Based on
(Eickelman and Piscatori, 1990) Muslim tourists also
like to travel with a variety of purposes such as
traveling to visit their friends or relating to them,
appreciating the beauty of God's creation in the world
and visiting places that can make them feel at the
same community. But then for H2, H3, H4 and H5
have the result that shows no significant relationship
with intention to visit destination. While for H5 has a
result that is showing a positive and significant
relationship with intention to visit halal destination.
5 CONCLUSION
In general, this study helps explain how domestic
tourists can be attracted to halal tourism in Indonesia.
In this study contribute to the existence of the
motivation of tourists and also the influence of the
description of tourist destinations whether it can
affect the Muslim tourists who want a kosher tour. In
this study found that travel motivation can affect the
domestic tourists, but if we specify again to be
divided into push and pull motivation it does not
affect the intention of domestic tourists to halal tourist
destinations. it certainly can be concluded for the
manager of tourist destinations that every Muslim has
a motivation that is push and pull, not to finally have
the intention to visit. If still only the motivation from
the inside but not driven by a destination that is
possible and attractive to tourists, in the end still will
not attract tourists to visit.
In addition to the motivations that can affect
tourists, in this study also obtained any information
about the form of pictures of tourist destinations such
as what can encourage the tourist archipelago to want
to visit the Halal tour. from the results that researchers
have got, the description of the destination that will
have a positive effect on the existence of visiting
intentions is affective destination. As for the
description of other destinations such as the
destination itself then cognitive destination did not
have a significant influence on the intention of
visiting the destination halal tourism.
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