The Present Situation and Countermeasures of Public Service

Platform Construction for Collaborative Innovation

A Case Study in the Pearl River Delta Industrial Clusters

Li Yan-e

Guangzhou City Polytechnic, Guangzhou 510405, Guangdong

lyelye@gcp.edu.cn

Keywords: Collaborative Innovation, Public Service Platform, Industrial Cluster.

Abstract: The Pearl River Delta industrial clusters has established a relatively complete system of public service

platform for collaborative innovation during the over three decades development. Public service platform

has become an important support for collaborative innovation, which provided a shared and interactive base

for kinds of innovation resources and elements from the inside and outside of the clusters, and explored a

variety of effective operational mechanism model. Regarding the existing issues of the subject

diversification, the service function omission and recurrence construction, this dissertation provides major

strategies and proposals: overall planning and management, promotion of functional integration and

efficiency, developing important role of the cluster core enterprises, improving the innovation subject

motivation by policy making and innovating a long-acting operation mechanism to strengthen the platform

construction.

1 INTRODUCTION

The Industrial clusters with characteristic of

industrial relatedness, behavior interaction, and

spatial proximity, achieves technological innovation

and joint development through labor division and

cooperation, complementary advantage, resource

sharing, and risk-taking. It stimulates the growth and

enhances the competitiveness of the regional

economy. The Pearl River Delta has become over

two hundred different characteristic of industrial

clusters since more than 30 years developing. Its

remarkable features are large clusters but with

small-sized enterprises, big quantity enterprises but

with not many above-scales ones, collaborative

innovation is the main path of technological

innovation, and public service platform plays an

important support for collaborative innovation, such

as Shunde household appliances, Foshan Chancheng

ceramics, Shunde Longjiang furniture, Huadu

Guangzhou leather items, Luohu Shenzhen gold

jewelry, Guzhen Zhongshan lighting, Xiaolan

Zhongshan hardware, Sanzao biomedicine, Humen

Dongguan clothing, Changping Dongguan

optoelectronics and so on.

2 ESTABLISHING A

RELATIVELY PERFECT

SYSTEM OF PUBLIC SERVICE

PLATFORM

2.1 The Technological Innovation

Research and Development System

The technological innovation and R & D services

system have been participated by government,

enterprises, universities, research institutes and

technology intermediaries, through the

complementary advantages to find out the

collaborative solution by launching the public, the

key and the difficult technologies; through providing

technical support and guidance to promote the rapid

transformation of scientific research for small and

medium-sized enterprises. The Southern China

Appliance Research Institute is jointly built by the

Shunde District People's Government and the

Guangdong Science and Technology Department, it

takes improving competitiveness and innovation

capacities for household appliances industry as the

goal, and builds IUR cooperative innovation

mechanisms using a "internal improvement &

Yan-e L.

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovation - A Case Study in the Pearl River Delta Industrial Clusters.

DOI: 10.5220/0006019500820087

In Proceedings of the Information Science and Management Engineering III (ISME 2015), pages 82-87

ISBN: 978-989-758-163-2

external introduction " approach, integrating and

gathering industry and university resources, carrying

out the innovation and R & D services for appliances

core technology, resolving the industry community

and key technology; Through conducting industry

research, drawing industry technology diagram,

establishing the sharing platform of information,

facilities and talents gathered, providing services

for SMEs, and improving regional innovation

capability.

2.2 The Quality Inspection and Testing

System

The local government in PRD industrial clusters

attaches great importance to establish a number of

China internal and external influential quality testing

and inspection institutes, promoting technological

progress and enhancing the quality of enterprises.

The Integrated Test Service Center of Shunde, South

China Institute of Appliances has four service

platforms, which are the international- class home

appliances testing laboratory and energy efficiency

products testing Laboratory, electromagnetic

compatibility testing laboratories, and physical and

chemical testing laboratories, provides enterprises

the service of the safety and efficacy of appliances

detection, EMC testing, physical and chemical

analysis, training, and measurement for inside and

outside of the clusters.

2.3 The Intellectual Property Rights

System

There is too much time, money and intellectual

creative work needed for technological innovation,

successful innovators should have property rights for

innovations, and earn a reasonable return. The

industry clusters of PRD have been not only actively

promoted the construction of intellectual property

protection, but also paid more attention to the

continuous innovation for the forms of intellectual

property rights. The Zhongshan, China (lighting)

high-speed Intellectual Property Rights protection

Center is the first national center for single business ,

which is a public service organization of fast

authorization, rights defined and protection, actively

explores the new mechanisms of "fast authorization,

quick rights protection " and achieves one-stop

service of intellectual property application,

protection and management, patent information

using, patent market trading, innovative design and

expert advice through the network.

2.4 The Transaction Platforms System

"Professional market, professional website,

professional exhibition", which constitutes three

plates of industrial clusters marketing and exhibition

service system. The professional market and

professional website provide enterprises a shared,

centralized, large-scale, convenient transaction

platform and distribution network through the

combination of ATL and TTL channels. Exhibition

economy, which has a strong sales promotion,

industry linkage, economic radiation, regional

marketing and other functions, has been gradually

and widely preferred. There are many exhibitions

have been developed a certain brand awareness and

influence in China, and even in the world, relying on

the Pearl River Delta industrial clusters. Shenzhen

International Jewelry Fair, which has been known as

the largest, highest grade, the largest group of buyers,

the most influential, and the highest

internationalization process of the professional

jewelry trade exhibition in mainland. (Humen) China

International Garment Fair is the most influential

fashion event in China's garment industry, and has

become one of the main sale channels for clothing

enterprises in Humen and its surrounding areas.

2.5 The Information Exchange System

The technological innovation and diffusion theory

shows that the process of technological innovation

has been conducted under the complex interactions

of different subjects since technological innovation

is the continual process of feedback loops and

intensive exchange of enterprises internal and

external sources of knowledge. The industry

associations have provided the services of

information processing, dissemination, exchange,

and consulting for cluster member of government,

enterprise, research institution, and intermediary

Meanwhile, industry associations, higher or

vocational academies, various skills training centers

play an important function in human resources

introduction and development, human resource bank

building, talents information provision, special skills

training. Shunde Polytechnic is well known as its

nationwide majors of home appliances, refrigeration,

furniture design and manufacturing.

2.6 The Financial Guarantee System

As the aspect of financial guarantee service system

construction, there are kinds of investment

companies have been gradually established for the

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovatio - A Case

Study in the Pearl River Delta Industrial Clusters

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovation - A Case Study in the

Pearl River Delta Industrial Clusters

SMEs , expanding the scope of SME financing

guarantee, broadening financing channels,

supporting enterprises to update workmanship,

equipment, technical innovation, enlarging the scale

and improving market competition. Xiaolan,

Zhongshan innovation and development of SME

Credit Guarantee Co., Ltd. is specially authorized by

Guangdong Provincial People's Government, and the

first professional credit guarantee institution

established by the town government, which provide

loans guarantee with its intermediary service and a

green channel of solving the financing difficulty for

qualified SMEs in accordance with the China's

industrial policies, laws and regulations.

3 EXPLORING A VARIETY OF

EFFECTIVE OPERATING

MODES

The government has played a leading and crucial

role in promoting the construction process of

collaborative innovation public service platform in

the Pearl River Delta industrial clusters, enterprises,

trade associations, universities, research institutes,

intermediary institutions all have been involved

actively, there are five kinds of typical operating

modes have been formed.

3.1 "Local Government-Oriented"

Mode

The government of Humen town and China textile

Information Center have jointly created a national

public service platform -- "Humen clothing

Innovation Service Center", which is gathered ten

public innovative service platforms : Humen

Garment Technology Innovation Center, Humen

Fumin Clothing Business Center, National Textile

Humen Museum, the China Textile industry

Association Testing Center Humen laboratory,

Humen clothing design center, Humen garment

Technology training Center, Humen e-commerce

demonstration bases, new Silk Road fashion

publishing center, Yishion Group Garment

Exhibition Center, Humen clothing brand promotion

center. It is a new model of innovation integration

for China's textile industry administrative resources

and textile and garment industry clusters, not only

playing an important role for its healthy, orderly and

sustainable development of Humen garment industry,

but also enhancing the overall competitiveness of

China's textile and garment industry, accelerating the

transformation and upgrading of the textile and

garment industry to find a new way.

3.2 "The Government Led, Enterprise

Undertaking " Mode

Government led protects the directionality and

service of platform construction, and

market-oriented operation is helpful for long-term

running of the platform. The town government of

Dachong, Zhongshan has founded the rosewood dry

machining center which spun off the drying process

of rosewood raw material that affects the products

quality from the enterprise, introduced the advanced

drying equipments to gather processing capacity

rapidly, provided services for more than 200

enterprises in the industrial cluster. This operation

mode calls “government provides land, enterprises

invest and build factories, and cluster members

participate in promotion”. With the

gradual expansion of the cluster scope, the

processing capacity of mahogany dry machining

center cannot meet the needs of the enterprises; there

are some of the enterprises which have introduced

continuously new sets of dry processing equipment.

The Government has provided those companies free

technology, and promoted the mature drying

workmanship and manufacturing process in larger

scales of enterprises to become a basic standard of

industrial clusters.

3.3 "Science and Technology

Management Department Led"

Mode

Relying on technological progress to promote overall

economic and social development is the primary

responsibility of science and technology

management department. From the Pearl River Delta

industrial clusters, the province, city, district, town

and other technology management departments all

have actively promoted the construction of

collaborative innovation public service platform.

Guangdong Provincial Science and Technology

Department being as a leader has organized

twenty-two leading enterprises and research

institutions, built a new R & D institution -

"Guangdong Province semiconductor lighting

industry joint innovation center." With the help of

industry sophisticated team, "Guangdong LED

Industry Technology Diagram" has been drawn to

conduct joint research by finding the core and

common technology points. In view of the problems

for different industry standards and quality, the

ISME 2015 - Information Science and Management Engineering III

ISME 2015 - International Conference on Information System and Management Engineering

"LED lighting industry standard system planning

and route map" has been published to establish the

construction planning and implementation for

industry standard system, which has greatly

promoted the development of Guangdong

optoelectronics and other industrial clusters.

3.4 “Joint Construction of

Industry-University-Research

Collaboration” Mode

A party led, Industry-University-Research

Collaboration, creates a strong R & D and

innovation platform by promoting the effective

combination of various production factors. Sun

Yat-sen University (Guzhen) semiconductor lighting

technology Research Centre has drawn professional

town industrial development plans, made industrial

common technology breakthroughs, and created a

professional innovation platform by

Industry-University-Research Collaboration. This

research center has established academician and

commissioner workstation, and has brought

innovative elements to the professional town to

enhance the professional town overall capability of

independent innovation.

3.5 “Association Intermediary,

Multi-Stakeholder” Mode

Industry Association is a non-governmental

organization, which is the bridge and link for

government and enterprises, plays an important and

intermediary role in the construction of collaborative

innovation platform. Houjie, Dongguan footwear

industry clusters has created "Dongguan shoe brand

alliance" by government, associations and

enterprises’ joint efforts, and promoted the cluster

alliance standards for product quality, business

services, environmental evaluation, which has

effectively enhanced the production and service level

within the union, and strengthened the social

influence of industrial clusters. The Association has

promoted its industrial service center, testing center,

e-commerce center, innovative service platform to

operate synchronously by directing more high-tech

shoe enterprises, research institutions and

universities to join the "Guangdong footwear

(Dongguan) Industrial Technology Innovation

Alliance".

4 THE MAIN PROBIEMS

EXISTING

From the view of Pearl River Delta industrial

clusters, the system of collaborative innovation

public service platform has been gradually improved,

a variety of basic services have been had, and the

operating mechanism model has been constantly

innovated. The main problems are: the construction

subject diversification, the deficiency of

communication and coordination among agencies;

the coexisting of service function shortage and

duplications; the service agencies above designated

size are mainly built by the local government who is

under enormous financial pressure; the inadequate

funding for some services innovation and technology

promotion has affected the scientific and

technological achievements, which is not conducive

to the sustainable development of innovative

platform; Some of the services platforms are only

focus on the development of service function which

brings direct economic benefits, but less invest in the

public services of common technology development,

technology introduction and spread.

5 SUGGESTIONS FOR

ENHANCING THE

CAPABILITY OF PUBLIC

SERVICE PLATFORM

5.1 Strengthen the Overall Planning

and Management

The local government should responsible for a

dominant subject in planning and management.

Currently, a variety of public service organizations

which have different operating modes have been

established by different departments and units that

belong to different government departments,

universities, research institutions or enterprises, they

have neither functional orientation of the overall

planning and design, nor unified organization

management and collaboration exchange, which

restricts the Industrial polymerization and synergistic

effect.It is necessary to strengthen the leader’s

construction and overall planning for local

government to improve the ability of public service

platform industry cluster collaborative innovation.

Guangdong vice governor as a sponsor have

established the " promoting for Guangdong

industrial clusters development joint conference "

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovatio - A Case

Study in the Pearl River Delta Industrial Clusters

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovation - A Case Study in the

Pearl River Delta Industrial Clusters

with the provincial Economic and Trade

Commission, the National Development and Reform

Commission, the Science and Technology

Department, Department of Ministry , the

Department of Land and Resources, Department of

Information Industry, Foreign Trade Department, the

Local Taxation Bureau, the Environmental

Protection Bureau, Administration For Industry &

Commerce, Bureau of Quality and Technology

Supervision, Office, SAT, and Entry-Exit Inspection

and Quarantine and other relevant departments,

meanwhile, the "Member duties of the promoting for

Guangdong industrial clusters development joint

conference " and " Working management system of

the promoting for Guangdong industrial clusters

development joint conference " have been made to

take responsibility of directing and coordinating the

promotion of the province's major problems

encountered in the industrial clusters development.

The above practice should be a reference for local

government at all levels. Be based on their specific

situation, the local governments led and coordinate

overall planning, function orientation, diversity

development, and establish the mechanisms of

consultation and coordination on major issues to

ensure the service platform sustainable development.

5.2 Promote Functional Integration

and Efficiency Improvement

Innovation platform is an important support for

regional innovation system framework. “Zone

economy” with the feature of industrial cluster is

major carrier and promoter for “regional economy”.

Platform service agency plays important and

adhesion roles in collaborative innovation,

innovation network formation and development for

industrial cluster, it also provides compensation in

the weaknesses process or “empty” of innovation

system. Public service platform has promoted the

interaction among the various innovation bodies,

accelerated the innovation knowledge flowing and

the transformation of technological achievement into

practical productivity that speed up the knowledge

recombination and regeneration, shorten the cycle of

knowledge and technology innovation. The

information system has been realized the

resource-sharing and the agencies have been realized

the functional division and coordination by

promoting the functional integration of different

technology innovation service platform, technology

research & development and achievement

conversion platform, financial service platform,

personal training service platform, e-commerce and

exhibition services platform, incubation service

platform, quality testing service platform,

intellectual property protection service platform ,

which reduce the waste of repeated investment,

overcome the absence of the service function and the

phenomenon of coexistence, and show fully their

respective functional advantages to provide one-stop

service for enterprises and improve the service

platform quality and efficiency.

5.3 Give Play to the Important Role of

Core Enterprise

From the objective point of view, service ability and

level should be improved for the majority of

collaborative innovation public service institutions,

especially R&D institutions. Some R&D platforms

which are established by the cluster core large-scale

enterprise, famous universities and research

institutes have high ability of research and

development. But, the cluster core large-scale

enterprise lack enthusiasm, which mainly due to the

unwillingness to share the technical achievements

with actual or potential competitors. The government

needs to adopt a variety of incentives to mobilize the

positivity of core large –scale enterprise investing in

public service platform, such as giving preferential

treatment in terms of R&D investment, technological

innovation loan, technology promotion subsidies,

innovation products tax, intellectual property

protection, etc, to promote the innovation idea,

management method, manufacturing technology and

market information of leading enterprises

penetrating into the collaborative supporting

enterprises, and drive the small and medium-sized

enterprise collaborative innovation.

5.4 Improve the Enthusiasm for the

Main Innovation Bodies by Making

Policies

The government has improved the enthusiasm of all

kinds of innovation bodies participating in

collaborative innovation by policy guidance, jointly

established high-level research institute, R &D

centers, engineering and technology center with

innovation bodies by using taxation, financial and

other preferential policies to promote the

combination of Industry-Academia-Research, or

launched cooperation and research for significant

and key projects to explore the diversity among

funds, technology and personnel exchange. The

government has also taken some measures which are

joint management, investment, equity participation

ISME 2015 - Information Science and Management Engineering III

ISME 2015 - International Conference on Information System and Management Engineering

for promoting collaborative innovation to achieve

resource sharing and complementary advantages by

attracting high quality resources, and to improve

innovation efficiency by reduce the innovation cost.

The high level universities, research institutes and

high-class talents have been introduced to strengthen

international exchanges and cooperation, especially

to promote the reform of the market operation

mechanism mode. The technology intermediary

agency has obtained tax preferential for the income

by engaging in technology transfer, technology

development business and related technical

consulting, technology services.

5.5 Innovate the Long-term Operating

Mechanism

There must be a long-term investment guarantee to

achieve long-lasting operation for public service

platform. With the construction process of

collaborative innovation public service platform, the

government should actively promote the

market-oriented operation while strengthening the

policy and investing the funds. The self-construction

of platform should be paid more attention when

sticking to the combination of government-oriented

and market mechanisms to improve its service ability,

which not only provides an inexhaustible power for

the normal operation of the platform, but also avoids

the inhibitory effect of excessive intervention in the

development of the platform from government, and

also promotes the platform service evolution from

low-end to high-end. The long-term operation of

public service platform has been realized by

changing “construction only” to “construction and

management equal”, combining government

subsidies with charge, distributing knowledge and

technology, full using of the innovation

achievements evaluated objectively by market

mechanism and specialized agency and the value of

research and development accomplishment to protect

benefits of technology innovators. Different

demands among the government, schools,

enterprises and team are well solve by marketing

operation. Government invests initial construction

funds to get technical support from local industry;

School invests talents and intangible assets to get the

academic development and social impact;

Enterprises invests R&D and incubator funds to get

the economic benefits and industrial return; Team

invests technological achievements to get multiple

repay from academic development and individual

value realization.

6 CONCLUSIONS

This dissertation provides major strategies and

proposals to strengthen the platform construction

for

collaborative innovation. We hope you find the

information useful.

ACKNOWLEDGEMENTS

Fund Project The project of research and

development of industrial technology and special

funds for Guangdong Province Research on the

path and Countermeasure of improving the

cooperative innovation ability of the high-tech

industry cluster in

Guangdong .No.2013B070206083; The project of

Humanities and Social Sciences project of

Guangdong Province" Research on the upgrading

route and Countermeasure of the collaborative

innovation ability of Guangdong industrial cluster

based on ECE model”.No.2013WYXM0155

REFERENCES

Zheng Yan-wei, Sheng Shi-hao. A Preliminary Study on

Correlation between Industrial Cluster Development

and Economic Development Stage [J]. Business

economics and administration.,2005 (9) : 32-37.

Li Yan-e. Research on Promotion Paths and Strategies of

the Science and Technology Exhibition Brand Equity

[J]. Science and Technology Management

Research,2013 22 :131-141.

Wang jiang. The Theoretical and Empirical Research on

Technology Diffusion of Industry[D].JILIN

Vniversity.2010.

Zhao Long-wen,Feng Xiao-ning. Design of Collaborative

Innovation Platform for Industrial Clusters based on

OGSA [J]. Science & Technology Progress and

Policy.2010 7 :32-35.

Harmaakorpi V Regional development platform method

as a tool for regional innovation policy[J]. European

Planning Studies,2006,14(8):1085-1104.

WEST J, GALLAGHER S. Challenges of open Innovation:

the paradox of firm investment in open-source

software[J]. R&D Management, 2006,36(3):319-331.

Zhang Zhen-gang. Construction and Development of

Public Service Platform of Technological Innovation

for SEMS [J]. Technology Economics.2014 1 :24-32

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovatio - A Case

Study in the Pearl River Delta Industrial Clusters

The Present Situation and Countermeasures of Public Service Platform Construction for Collaborative Innovation - A Case Study in the

Pearl River Delta Industrial Clusters