
 
patient healthcare especially in cases where doctor’s 
personal intervention is not required and the advice 
to patients can be provided over this portal. This will 
have a very high impact on the present overall 
healthcare system where doctors’ availability is very 
scarce in remote rural areas. 
ACKNOWLEDGEMENTS 
The authors are thankful to SAP Research and SAP 
Labs, India for funding this project as a part of the 
“1
st
 SAP Research & Innovation Award” granted to 
PES Institute of Technology. 
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