BUSINESS INTELLIGENCE - State of the Art, Trends, and Open Issues

Ana Azevedo, Manuel Filipe Santos



Business Intelligence (BI) is one emergent area of the Decision Support Systems (DSS) discipline. Over the last years the evolution in this area has been considerable. An overview of some aspects of the area is presented in this article. The roots of BI and its usual associations with Knowledge Management Systems (KMS), Competitive Intelligence (CI), and Artificial Intelligence (AI) are introduced. From the literature review, it was observed that the definition of an underlying structure on the area is missing. Therefore, a framework for BI is defined. The state of the art of BI research field was made, presenting recent trends and open issues for research.


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Paper Citation

in Harvard Style

Azevedo A. and Filipe Santos M. (2009). BUSINESS INTELLIGENCE - State of the Art, Trends, and Open Issues . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009) ISBN 978-989-674-013-9, pages 296-300. DOI: 10.5220/0002303602960300

in Bibtex Style

author={Ana Azevedo and Manuel Filipe Santos},
title={BUSINESS INTELLIGENCE - State of the Art, Trends, and Open Issues},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)},

in EndNote Style

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2009)
TI - BUSINESS INTELLIGENCE - State of the Art, Trends, and Open Issues
SN - 978-989-674-013-9
AU - Azevedo A.
AU - Filipe Santos M.
PY - 2009
SP - 296
EP - 300
DO - 10.5220/0002303602960300