E-MAIL VISUALISATION - A Comparative Usability Evaluation

Saad Alharbi, Dimitrios Rigas



As the number of e-mail accounts and messages grow rapidly, traditional e-mail clients that are used nowadays have become difficult to use. Therefore, this paper shows how the usability of e-mail clients can be improved using information visualisation. An experimental e-mail visualisation tool was developed in order to organise e-mail messages in the inbox. It visualises messages based on the date of receiving messages with senders’ e-mail addresses. An experiment was carried out to test whether information visualisation could significantly enhance the usability of e-mail clients. The performance of 30 users was observed in a standard e-mail client and the proposed prototype. The results showed that information visualisation could significantly improve the effectiveness and the efficiency of e-mail clients.


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Paper Citation

in Harvard Style

Alharbi S. and Rigas D. (2008). E-MAIL VISUALISATION - A Comparative Usability Evaluation . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS, ISBN 978-989-8111-40-1, pages 319-324. DOI: 10.5220/0001676003190324

in Bibtex Style

author={Saad Alharbi and Dimitrios Rigas},
title={E-MAIL VISUALISATION - A Comparative Usability Evaluation},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,},

in EndNote Style

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,
TI - E-MAIL VISUALISATION - A Comparative Usability Evaluation
SN - 978-989-8111-40-1
AU - Alharbi S.
AU - Rigas D.
PY - 2008
SP - 319
EP - 324
DO - 10.5220/0001676003190324