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Authors: Quang Minh Doan 1 ; Camille Rosenthal-Sabroux 1 and Michel Grundstein 2

Affiliations: 1 Paris Dauphine University, France ; 2 Paris Dauphine University and MG Conseil, France

Keyword(s): Critical knowledge, Crucial knowledge, Knowledge retention (KR), Reference model for knowledge retention within SMEs (KR-SME).

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; KM Strategies and Implementations ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Organizational Memories ; Symbolic Systems ; Tools and Technology for Knowledge Management

Abstract: Knowledge retention (KR) has been identified as one of the critical factors for maintaining sustainable performance. However, until recently, most of the existing researches have focused on large organizations, while very few studies have mentioned this issue in Small and Medium-Sized Enterprises (SMEs). To redress some of this imbalance in the literature, this paper provides a reference model for knowledge retention within SMEs. This model includes most of the fundamental elements that are believed to be critical for an effective KR implementation. The model is especially tailored for SMEs to kick-start a KR initiative in their organization as well as can be served as a template to assess the SMEs’ KR maturity level.

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Paper citation in several formats:
Minh Doan, Q.; Rosenthal-Sabroux, C. and Grundstein, M. (2011). A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES. In Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2011) - KMIS; ISBN 978-989-8425-81-2; ISSN 2184-3228, SciTePress, pages 306-311. DOI: 10.5220/0003632003060311

@conference{kmis11,
author={Quang {Minh Doan}. and Camille Rosenthal{-}Sabroux. and Michel Grundstein.},
title={A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2011) - KMIS},
year={2011},
pages={306-311},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003632003060311},
isbn={978-989-8425-81-2},
issn={2184-3228},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2011) - KMIS
TI - A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES
SN - 978-989-8425-81-2
IS - 2184-3228
AU - Minh Doan, Q.
AU - Rosenthal-Sabroux, C.
AU - Grundstein, M.
PY - 2011
SP - 306
EP - 311
DO - 10.5220/0003632003060311
PB - SciTePress