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Authors: Hong-Linh Truong 1 ; Enrico Morten 2 ; Michal Laclavik 3 ; Thomas Burkhart 4 ; Martin Carpenter 5 ; Christoph Dorn 1 ; Panagiotis Gkouvas 6 ; Kalaboukas Konstantinos 6 ; Dario Luiz Lopez 7 ; Cesar Marin 5 ; Christian Melchiorre 2 ; Ana Pinuela 7 ; Martin Seleng 3 and Dirk Werth 4

Affiliations: 1 Vienna University of Technology, Austria ; 2 Softeco Sismat SpA, Italy ; 3 Institute of Informatics, Slovak Academy of Sciences, Slovak Republic ; 4 DFKI, Germany ; 5 University of Manchester, United Kingdom ; 6 SingularLogic SA, Greece ; 7 Atos Origin, Spain

Keyword(s): Email, Interoperability service utility, SME cooperation, Recommendation.

Related Ontology Subjects/Areas/Topics: B2B, B2C and C2C ; B2C/B2B Considerations ; Business and Social Applications ; Communication and Software Technologies and Architectures ; e-Business ; Enterprise Information Systems ; Internet and Collaborative Computing ; Intranet and Extranet Business Applications ; Process Design and Organisational Issues in E-Commerce ; Society, e-Business and e-Government ; Software Agents and Internet Computing ; Web Information Systems and Technologies

Abstract: As most SMEs utilize email for conducting business, email-based interoperability solutions for SMEs can have a profound effect on their business. This paper presents a utility-like system to support specialized SMEs to improve their business via emails by providing system, semantic and process interoperability solutions for individual SMEs and network of cooperative SMEs. We describe the concept of Email-based Interoperability Service Utility (EISU) and a software framework that provides almost zero cost interoperability solutions.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Truong, H.; Morten, E.; Laclavik, M.; Burkhart, T.; Carpenter, M.; Dorn, C.; Gkouvas, P.; Konstantinos, K.; Lopez, D.; Marin, C.; Melchiorre, C.; Pinuela, A.; Seleng, M. and Werth, D. (2009). EMAIL-BASED INTEROPERABILITY SERVICE UTILITIES FOR COOPERATIVE SMALL AND MEDIUM ENTERPRISES. In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 4: ICEIS; ISBN 978-989-8111-87-6; ISSN 2184-4992, SciTePress, pages 95-101. DOI: 10.5220/0001993900950101

@conference{iceis09,
author={Hong{-}Linh Truong. and Enrico Morten. and Michal Laclavik. and Thomas Burkhart. and Martin Carpenter. and Christoph Dorn. and Panagiotis Gkouvas. and Kalaboukas Konstantinos. and Dario Luiz Lopez. and Cesar Marin. and Christian Melchiorre. and Ana Pinuela. and Martin Seleng. and Dirk Werth.},
title={EMAIL-BASED INTEROPERABILITY SERVICE UTILITIES FOR COOPERATIVE SMALL AND MEDIUM ENTERPRISES},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 4: ICEIS},
year={2009},
pages={95-101},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001993900950101},
isbn={978-989-8111-87-6},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 4: ICEIS
TI - EMAIL-BASED INTEROPERABILITY SERVICE UTILITIES FOR COOPERATIVE SMALL AND MEDIUM ENTERPRISES
SN - 978-989-8111-87-6
IS - 2184-4992
AU - Truong, H.
AU - Morten, E.
AU - Laclavik, M.
AU - Burkhart, T.
AU - Carpenter, M.
AU - Dorn, C.
AU - Gkouvas, P.
AU - Konstantinos, K.
AU - Lopez, D.
AU - Marin, C.
AU - Melchiorre, C.
AU - Pinuela, A.
AU - Seleng, M.
AU - Werth, D.
PY - 2009
SP - 95
EP - 101
DO - 10.5220/0001993900950101
PB - SciTePress