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Exploring Trust Perceptions in the Medical Context: A Qualitative Approach to Outlining Determinants of Trust in AAL Technology

Topics: Ambient Technology for Daily Living; Ambient Technology for Health, Emergency and Care; Autonomy and Active Ageing; Human Communication and Behavioural Studies of Senior Citizens; Psychological Dimension of Aging Population

Authors: Sophia Otten and Martina Ziefle

Affiliation: Chair of Communication Science, Human-Computer Interaction Centre, RWTH Aachen University, Campus-Boulevard 57, Aachen, Germany

Keyword(s): Trust, Medical Care, AAL, Medical System.

Abstract: Due to a demographic change of the society, health care worker shortage and rising co- and multimorbidity within older adults, constant care at home and at care facilities face a difficult task to combat these challenges. Medical AAL technology offers many opportunities to relieve health care workers and assist older adults with difficulties in managing activities of daily life (ADL). This study has adopted an exploratory interview method to explore the users’ perceptions of trust in the medical context and specifically, related to medical AAL technologies. Eleven participants ranging from 20 years to 87 years old (M = 52.27; SD = 24.2) were interviewed and, in line with previous results in the literature, results revealed three categories of influences, namely user factors, technology factors, and context factors. This implies a network of trust dependent on various external and internal influences. These findings have practical implications for clinicians, developers, policy makers and legal professionals. (More)

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Paper citation in several formats:
Otten, S. and Ziefle, M. (2022). Exploring Trust Perceptions in the Medical Context: A Qualitative Approach to Outlining Determinants of Trust in AAL Technology. In Proceedings of the 8th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE; ISBN 978-989-758-566-1; ISSN 2184-4984, SciTePress, pages 244-253. DOI: 10.5220/0011058300003188

@conference{ict4awe22,
author={Sophia Otten. and Martina Ziefle.},
title={Exploring Trust Perceptions in the Medical Context: A Qualitative Approach to Outlining Determinants of Trust in AAL Technology},
booktitle={Proceedings of the 8th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE},
year={2022},
pages={244-253},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011058300003188},
isbn={978-989-758-566-1},
issn={2184-4984},
}

TY - CONF

JO - Proceedings of the 8th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE
TI - Exploring Trust Perceptions in the Medical Context: A Qualitative Approach to Outlining Determinants of Trust in AAL Technology
SN - 978-989-758-566-1
IS - 2184-4984
AU - Otten, S.
AU - Ziefle, M.
PY - 2022
SP - 244
EP - 253
DO - 10.5220/0011058300003188
PB - SciTePress