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Authors: Juan Pablo Soto 1 ; Aurora Vizcaíno 1 ; Javier Portillo 1 ; Oscar M. Rodríguez-Elias 2 and Mario Piattini 1

Affiliations: 1 UCLM-Soluziona Research and Development Institute, University of Castilla, Spain ; 2 UABC, Facultad de Ciencias, Mexico

ISBN: 978-972-8865-82-5

ISSN: 2184-2809

Keyword(s): Reputation, multi-agent architecture, communities of practice, knowledge management.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence and Decision Support Systems ; Enterprise Information Systems ; Informatics in Control, Automation and Robotics ; Intelligent Control Systems and Optimization ; Knowledge-Based Systems Applications ; Software Agents for Intelligent Control Systems

Abstract: Advances in technology have led to the development of knowledge management systems with the intention of improving organizational performance. Nevertheless, implementation of this kind of mechanisms is not an easy task due to the necessity of taking into account social aspects (such as reputation) that improve the exchange of information between groups of people. Considering, the advantages of working with groups with similar interests we have modelled communities of agents which represent communities of people interested in similar topics. In order to implement this model we propose a multi-agent architecture in charge of evaluating the relevance of the knowledge in a knowledge base and the degree of reputation that a person has as the contributor of information. We pay particular attention to showing how the use of the agents works by using a prototype system to search for knowledge related to a particular domain of a community of practice. Several communities of agents integrated i nto an organization have the capacity to follow the interaction process of employees when carrying out their daily activities. (More)

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Paper citation in several formats:
Pablo Soto, J.; Vizcaíno, A.; Portillo, J.; M. Rodríguez-Elias, O. and Piattini, M. (2007). IMITATING THE KNOWLEDGE MANAGEMENT OF COMMUNITIES OF PRACTICE.In Proceedings of the Fourth International Conference on Informatics in Control, Automation and Robotics - Volume 1: ICINCO, ISBN 978-972-8865-82-5, pages 173-178. DOI: 10.5220/0001620701730178

@conference{icinco07,
author={Juan {Pablo Soto} and Aurora Vizcaíno and Javier Portillo and Oscar {M. Rodríguez{-}Elias} and Mario Piattini},
title={IMITATING THE KNOWLEDGE MANAGEMENT OF COMMUNITIES OF PRACTICE},
booktitle={Proceedings of the Fourth International Conference on Informatics in Control, Automation and Robotics - Volume 1: ICINCO,},
year={2007},
pages={173-178},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001620701730178},
isbn={978-972-8865-82-5},
}

TY - CONF

JO - Proceedings of the Fourth International Conference on Informatics in Control, Automation and Robotics - Volume 1: ICINCO,
TI - IMITATING THE KNOWLEDGE MANAGEMENT OF COMMUNITIES OF PRACTICE
SN - 978-972-8865-82-5
AU - Pablo Soto, J.
AU - Vizcaíno, A.
AU - Portillo, J.
AU - M. Rodríguez-Elias, O.
AU - Piattini, M.
PY - 2007
SP - 173
EP - 178
DO - 10.5220/0001620701730178

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